Samsung
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- Answer Count73546
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- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
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Samsung - 50 Class Q80B QLED 4K Smart Tizen TV (2022)
Delight in the dazzling details from bold contrast with this QLED 4K. Your picture comes to life with deep blacks and pure whites from the precise backlighting of Direct Full Array. Enjoy all you watch upscaled to 4K in a range of Quantum HDR 8X colors, along with 3D sound that follows the action.~ ~Utilizes AI-Based formulas to upscale to 4K Resolution. Resulting picture may vary based on source content.
can the base/stand swivel?
Hi there - The Q80B TV's stand is stationary and does not swivel. ^Gina
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Custom Panel Ready
Extra-large capacity 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Does it have alexa?
Hi Ange.
Thank you for reaching out regarding Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Family Hub if this does have Alexa. Regarding your concern, you can enable Alexa via your SmartThing app.
I suggest you check this link for further assistance.
Set up and use Google Assistant or Amazon Alexa with SmartThings
https://www.samsung.com/us/support/answer/ANS00083611/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144455002
^Camille
Thank you for reaching out regarding Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Family Hub if this does have Alexa. Regarding your concern, you can enable Alexa via your SmartThing app.
I suggest you check this link for further assistance.
Set up and use Google Assistant or Amazon Alexa with SmartThings
https://www.samsung.com/us/support/answer/ANS00083611/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144455002
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 65 Class S95B OLED 4K Smart Tizen TV (2022)
Samsung OLED TV changes the game again with 8.3 million self lit pixels and ultra powerful 4K AI Neural Processing, all for a picture so real, it~s surreal. Add on Dolby Atmos ~ sound built in, the latest Smart TV apps, and a LaserSlim design and get a viewing experience that~s intensely cinematic.
Are you able to fit a SONOS ARC sounbar underneath? or will it block anything on the tv screen?
Gr8fulfrede - While I am unsure of the height of the Sonos ARC soundbar, the 65" S95B TV provides you with a clearance of 2.6" beneath the screen. ^Gina
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 29 cu. ft. 4-Door French Door Smart Refrigerator with Family Hub - Custom Panel Ready
Extra-large capacity 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Does it have Alexa built into the Hub?
Hi Fred.
Thank you for reaching out regarding Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Family Hub if there is Alexa built in the hub. Regarding your concern, you can enable Alexa via your SmartThing app.
I suggest you check this link for further assistance.
Set up and use Google Assistant or Amazon Alexa with SmartThings
https://www.samsung.com/us/support/answer/ANS00083611/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144454925
^Camille
Thank you for reaching out regarding Samsung - Bespoke 29 cu. ft. 4-Door French Door Refrigerator with Family Hub if there is Alexa built in the hub. Regarding your concern, you can enable Alexa via your SmartThing app.
I suggest you check this link for further assistance.
Set up and use Google Assistant or Amazon Alexa with SmartThings
https://www.samsung.com/us/support/answer/ANS00083611/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144454925
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Electric Convection Range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.
Does the rapid boil burner (front left) vary in wattage between the sizes? Testing the inner ring on rapid boil, it doesn't boil any faster than the back left burner. We used the same pot and amount of water (also waited for pot to fully cool).
Hi RapidBoil.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant if the burners have different wattage. I am sorry to learn the water did not boil faster. Regarding your burner, there would be different wattage. Here are the details:
Element - Left Front
3300 W
Element - Left Rear
1200 W
Element - Right Front
3000 W
Element - Right Rear
1200 W
Element - Center Rear
Warming Center, 100 W
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-front-control-slide-in-electric-range-with-air-fry-in-stainless-steel-ne63t8511ss-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144454793
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant if the burners have different wattage. I am sorry to learn the water did not boil faster. Regarding your burner, there would be different wattage. Here are the details:
Element - Left Front
3300 W
Element - Left Rear
1200 W
Element - Right Front
3000 W
Element - Right Rear
1200 W
Element - Center Rear
Warming Center, 100 W
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-front-control-slide-in-electric-range-with-air-fry-in-stainless-steel-ne63t8511ss-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144454793
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Conserve space in your laundry area with this Samsung stacking kit. It lets you stack most Samsung 27" front-load washers and dryers for a more efficient use of space. The dryer is securely attached to the top of the washing machine, and a detailed installation guide is included with this Samsung stacking kit for quick and simple setup.
I have washer model # WF45R6100AW/US and dryer#DVE45R6100W/A3. I was wondering if they are stackable together and also if this kit will work? Thank you,
Hello.
Thank you for reaching out regarding your Samsung Stacking Kit for Samsung 27" Front-Load Washers and Dryers; if the washer and dryer you have can be stacked, and if you can use this stacking kit. Regarding your concern, your washer and dryer can be stacked, and this stacking kit is compatible.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/wf6100-4-5-cu--ft--front-load-washer-with-steam-wf45r6100aw-us/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144454753
^Camille
Thank you for reaching out regarding your Samsung Stacking Kit for Samsung 27" Front-Load Washers and Dryers; if the washer and dryer you have can be stacked, and if you can use this stacking kit. Regarding your concern, your washer and dryer can be stacked, and this stacking kit is compatible.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/wf6100-4-5-cu--ft--front-load-washer-with-steam-wf45r6100aw-us/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144454753
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
Samsung~s new dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.
Is this a reverse tumble dryer
Hi Dryer
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if this dryer has a reverse tumble dry. Regarding your concern, this dryer does not have a reverse tumble dry.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144454651
^Camille
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry if this dryer has a reverse tumble dry. Regarding your concern, this dryer does not have a reverse tumble dry.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144454651
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and OptiWash - Brushed Black
Samsung~s Smart Dial Front Load Washer uses AI power to learn and recommend your favorite wash cycles and displays them first for quick access in a simplified, easy-to-use control panel. It has an extra-large 5.0 cu. ft. capacity, features OptiWash that senses soil levels to improve cleaning, and features CleanGuard antimicrobial technology that helps keep the inside of the drum smelling fresh and for added protection of high touch surfaces.**Antimicrobial treatment does not protect users or other items against bacteria, viruses and other disease organisms.
can this samsung washer stack with different samsung dryer model DV45K6200EW? PLSSS HELLP. THANKS
Hi Ruel.
Thank you for reaching out regarding Samsung - 5.0 Cu.Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and OptiWash if you can stack it with the dryer with model number DV45K6200EW. Regarding your concern, the compatible dryer for this washing machine would be the following:
Electric Dryer
DVE50A8800V/A3
Gas Dryer
DVG50A8800V/A3
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/5-0-cu-ft-extra-large-capacity-smart-dial-front-load-washer-with-optiwash-in-brushed-black-wf50a8800av-us/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144451071
^Camille
Thank you for reaching out regarding Samsung - 5.0 Cu.Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and OptiWash if you can stack it with the dryer with model number DV45K6200EW. Regarding your concern, the compatible dryer for this washing machine would be the following:
Electric Dryer
DVE50A8800V/A3
Gas Dryer
DVG50A8800V/A3
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/5-0-cu-ft-extra-large-capacity-smart-dial-front-load-washer-with-optiwash-in-brushed-black-wf50a8800av-us/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144451071
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean - White
Elevate the look of your kitchen with Samsung~s new Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
Please verify cooktop color. Description says cooktop is "white" but photos show "black " cooktop surface. Which is correct? Thanks.
Hi Vermonter.
Thank you for reaching out regarding Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean if the cooktop is white or black. Regarding your concern, the cooktop would be a black surface with white circles.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-freestanding-electric-range-with-steam-clean-in-white-ne63a6111sw-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144451027
^Camille
Thank you for reaching out regarding Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean if the cooktop is white or black. Regarding your concern, the cooktop would be a black surface with white circles.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-freestanding-electric-range-with-steam-clean-in-white-ne63a6111sw-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144451027
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel
A refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The Food Showcase Door provides quick access to on-the-go items.
How do you remove the bottom glass?
Hi Rick.
Thank you for reaching out regarding Samsung - 27.8 cu. ft. 4-Door French Door Refrigerator with Food Showcase Fingerprint Resistant on how to remove the bottom glass. Regarding your concern, to be able to remove the bottom glass, please follow these steps:
• To remove a shelf, fully open the corresponding door. Hold the front of
the shelf, and then gently lift up and slide out
• To reinsert, hold the shelf at an angle, so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and
insert the bottom shelf hook into the bottom shelf notch.
I suggest you check this link to your user manual for assistance. Please go to page 67.
https://downloadcenter.samsung.com/content/UM/202106/20210623134152966/FDR_AW3-14_FL_DA68-03833B-02_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144450862
^Camille
Thank you for reaching out regarding Samsung - 27.8 cu. ft. 4-Door French Door Refrigerator with Food Showcase Fingerprint Resistant on how to remove the bottom glass. Regarding your concern, to be able to remove the bottom glass, please follow these steps:
• To remove a shelf, fully open the corresponding door. Hold the front of
the shelf, and then gently lift up and slide out
• To reinsert, hold the shelf at an angle, so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and
insert the bottom shelf hook into the bottom shelf notch.
I suggest you check this link to your user manual for assistance. Please go to page 67.
https://downloadcenter.samsung.com/content/UM/202106/20210623134152966/FDR_AW3-14_FL_DA68-03833B-02_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144450862
^Camille
4 years, 3 months ago
by
Posted by:
Samsung