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Samsung - HW-A40R 4ch Sound bar with Surround sound expansion - Black

Powerful, yet compact sound experience

Can it work with a fire tv

Hi!

The HW-A40R features two ways to connect to an external device: Digital optical audio, and Bluetooth wireless audio technology. If your TV is compatible with one of these two audio connections, you should have no issue connecting the soundbar to your TV.
^Andrew

4 years, 3 months ago

Posted by:

Samsung

Samsung - HW-Q750B 5.1.2ch Soundbar with Wireless Dolby Atmos / DTS:X - Black

Take your audio to a higher level with the Q750B with Dolby Atmos sound without requiring HDMI cables. Enjoy a cinematic experience with 5 channels, 1 subwoofer and 2 up firing channels. With Q Symphony, the soundbar sound synchronizes with your compatible Samsung TV. Plus, control your soundbar hands free using Alexa voice controls.

What is the best way to connect? Hdmi, optical

Hi Joblue,

If your TV has the input we recommend using HDMI connecting from the eARC port on the HW-Q750B Soundbar to the eARC port on the TV.
^Andrew

4 years, 3 months ago

Posted by:

Samsung

Samsung - HW-Q600B 3.1.2ch Soundbar with Dolby Atmos / DTS:X - Black

Step up your audio game with the Samsung Q600B soundbar, with realistic 3D audio thanks to Dolby Atmos DTS:X. Enjoy sound projecting all around you, including from above. With Adaptive Sound, enjoy your favorite video games and sporting events like never before. It~s the perfect way to level up your entertainment.

I just purchased a 55” qn90b, tv I would like to add this sound bar but i would also like to add two home stereo speakers, is it possible with this unit

Hi there!

The HW-Q600B is compatible with the SWA-9100S Wireless Rear Speaker Kit.
^Andrew

4 years, 3 months ago

Posted by:

Samsung

Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Brushed Black

Samsung~s new 5.0 cu. ft. Extra-Large Capacity Front Load Washer helps you fit more in every load and cut down on laundry time, leaving more time for you. Also, with Super Speed Wash, you can wash a full load of laundry in just 30 minutes without sacrificing cleaning performance.

Can you use HE liquid detergent in this washer?

Hi Detergent.

Thank you for reaching out regarding Samsung - 5.0 cu. ft. Extra-Large Capacity Smart Front Load Washer with Super Speed Wash if you can use HE detergent. Regarding your concern, this washer uses HE detergent.

I suggest you check this link to your user manual. Please go to pages 30 to 31.

https://downloadcenter.samsung.com/content/UM/202108/20210806142259370/WF8500A_DC68-04006Y-01_EN_CFR_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144647307

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 28 Cu. Ft. 4-Door French Door Smart Refrigerator with FlexZone Drawer - Stainless Steel

Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.

See all Q&A for this product

Is the water filter included with the refrigerator? And if so is it already installed when it is delivered?

Hi Robin.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 28 cu. ft. 4-Door French Door Refrigerator with FlexZone Drawer.

Yes, a water filter (HAF-QIN) is included and should be installed on the fridge when delivered. If the filter is not installed, here is a link you can check for water filter installation.

Replace the water filter in your Samsung refrigerator https://www.samsung.com/us/support/answer/ANS00060149/

You may also refer to the user manual about the:
Water filter replacement on page 69
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf

Here is a link for the specs of the fridge.

https://www.samsung.com/us/home-appliances/refrigerators/4-door-french-door/28-cu--ft--4-door-french-door-refrigerator-in-fingerprint-resistant-stainless-steel-rf28r7201sr-aa/#specs

If repair is needed, please take note of your warranty coverage:

https://www.samsung.com/us/support/service/warranty/RF28R7201SR/AA

One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144647245

Have a great day.

^Charles

4 years, 3 months ago

Posted by:

Samsung

Samsung - 7.2 Cu. Ft. Electric Dryer with Sensor Dry - White

Samsung~s dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.2 cu. ft. capacity and 8 Preset Drying Cycles, you can do fewer loads in less time and fulfill almost every drying need.

See all Q&A for this product

I’ve had my dryer installed for about a week now. I don’t know why it shuts off after 5 minutes of it being on. This only started happening with a comforter. The dryer vent was cleaned out prior to install & lint cleaned out after every use. What’s wrong?

Hi Jackie.

Thank you for reaching out regarding your Samsung - 7.2 Cu. Ft. Electric Dryer with 8 Cycles and Sensor Dry on why it won't stay on. I sincerely apologize for the inconvenience this has caused you. For us to be able to fix this, I will be providing you with this link.

Samsung dryer will not turn on or stay on.

https://www.samsung.com/us/support/troubleshooting/TSG01001008/

Also, I have included your warranty for assistance.

https://www.samsung.com/us/support/service/warranty/DVE45T3200W/A3

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144647204

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 19.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with Wi-Fi - Stainless Steel

33" wide Smart 3-Door French Door Refrigerator is beautifully designed with a modern look that blends seamlessly into your kitchen.

Best Buy said I need a 30 dollar water line(required accessory) for this refrigerator. Do I need a "special" water line?

Hello.

Thank you for reaching out regarding your Samsung - 19.5 cu. ft. 3-Door French Door Counter Depth Refrigerator with Wi-Fi if you need to have a special water line. Regarding your concern, this refrigerator has an external water line; hence you need to purchase water line installation kits that are available at extra cost from your retailer. We recommend using a water line installation kit that contains copper tubing and a 1/4" (6 mm) compression nut.

I suggest you check this link to your user manual for assistance. Please go to pages 28 to 30.

https://downloadcenter.samsung.com/content/UM/202206/20220613181444083/DA68-04132A-03_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144647143

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel

Extra-large capacity Smart 4-Door French Door Flex refrigerator features the AutoFill Water Pitcher, a built-in pitcher that automatically refills with fresh, filtered water and a Dual Ice Maker with Ice Bites.

Hi, Can I use a surge protector or does it come with one built in already? Please advise, thanks!

Hi there.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 29 cu. ft. 4-Door Flex French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker.

Yes, you can use a surge protector if your area is prone to blackouts; please make sure the surge protector is grounded and can handle 120V, 60 Hz.

I highly recommend visiting this link for the reference guide:

Refrigerator has no power https://www.samsung.com/us/support/troubleshooting/TSG01109708/

If repair is needed, please take note of your warranty coverage:

https://www.samsung.com/us/support/service/warranty/RF29A9071SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144647017

Have a great day.

^Charles

4 years, 3 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - White

Advanced features such as Steam Sanitize+ eliminate 99.9% of germs and bacteria**, while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes, and Smart Care allows for easy troubleshooting from the convenience of your smartphone.* Bring inspiration to your laundry room with beautiful designer colors.

I have a 7 year old Samsung Electric Stackable Dryer that has to be replaced. Besides the machine, what extras do I need to purchase to have it installed when it’s delivered? Also will they take away my old dryer? Thank you

Dear Valued Best Buy Client, Thank you for bringing this to our attention. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.

Reference Ticket Number: 1144646999

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel

This sleek, yet spacious, over-the-range microwave looks beautiful in any kitchen. Its large display is brightly lit with a clean, ice-blue color for elegance and easy reading. This stainless steel microwave features intuitive controls and a variety of auto cook presets that save you time while preparing meals. It even features an Eco Mode that reduces energy consumption so you can save money, too.

I purchased the Samsung 1.6 over the range microwave and the handle cracked in the middle. It is not metal but plastic. Can I get a replacement handle and if so how do I take the cracked one off?

Hello Stilgar,

Thank you for reaching out. We appreciate you letting us know that the handle of your Samsung microwave cracked in the middle and if you can get a replacement. We understand this information's importance, and we'll be glad to look into this for you.

Here is a link to our Warranty Page to learn more about the product's warranty coverage for reference.
https://www.samsung.com/us/support/service/warranty/ME16H702SEB/AA

Contact our Support Channels below to speak with a live representative for other concerns.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Your Reference Ticket Number: 1144645952

Thank you, and stay safe!

-Angelica

4 years, 3 months ago

Posted by:

Samsung