Samsung
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- Answer Count73525
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- First AnswerApril 24, 2013
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Samsung - 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
When will this be available for purchase?
Hi Purchase - Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information. ^Gina
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Is this the 2022 version?
Hi MCStew - Yes, this is the 2022 Frame TV! ^Gina
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 50 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
What is the difference between the same 60 model from two years ago and this one that is labeled a 60 B. We are getting the 60 B as a replacement for the 50" the older model. Thank you.
Images for this Question
(click to see full-size image)
Hi Grandma - When compared to the 2020 Q60T, the 2022 Q60B TV adds features like PC on TV, Object Tracking Sound Lite, Q-Symphony when paired with a compatible Samsung Q-Series Soundbar, Super Ultrawide GameView & Game Bar, Multi View, Dual Bluetooth Audio support, Smart Calibration, and our sleek and slim AirSlim Design at 1" thick with minimalist details to enhance your space. ^Gina
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel
Get dinner on the table. The five-burner stovetop on this Samsung range gives you even more space to get your gourmet going. Dual oven temperatures and double doors let you vary up your menu and bake or roast at the same time. Plus, you can control it all remotely if you download the app to your smart device.
With the oven divider in place, can just the upper section be used for smaller dishes without heating the entire oven?
Hi santabarbarian,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black stainless steel.
Yes, you can use the upper section for smaller dishes. I have shared the user manual link below. Please access the link and turn to pages 21 - 24 for utilizing the upper section for baking.
https://downloadcenter.samsung.com/content/UM/202103/20210308174431763/NX58K9850SS_AA_DG68-00779A-11_EN.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144423011
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black stainless steel.
Yes, you can use the upper section for smaller dishes. I have shared the user manual link below. Please access the link and turn to pages 21 - 24 for utilizing the upper section for baking.
https://downloadcenter.samsung.com/content/UM/202103/20210308174431763/NX58K9850SS_AA_DG68-00779A-11_EN.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144423011
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 11.4 cu. ft. Flex Column refrigerator - White Glass
BESPOKE Flex Column refrigerator, which converts from fridge to freezer, can be used alone or combined with another BESPOKE Flex Column or Bottom Freezer refrigerator, to design the perfect refrigerator for your home. Plus, choose from three unique colors
Can the handle be changed out?
Hi Annie.
Thank you for reaching out regarding your Samsung - 11.4 cu. ft. BESPOKE Flex Column refrigerator if handles can be changed. Regarding your concern, I understand you wish to change the handles; however, the handles on this refrigerator are not changeable as this is designed for this refrigerator model.
I suggest you check this link to assist you further.
https://www.samsung.com/us/support/answer/ANS00088645/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144422823
^Camille
Thank you for reaching out regarding your Samsung - 11.4 cu. ft. BESPOKE Flex Column refrigerator if handles can be changed. Regarding your concern, I understand you wish to change the handles; however, the handles on this refrigerator are not changeable as this is designed for this refrigerator model.
I suggest you check this link to assist you further.
https://www.samsung.com/us/support/answer/ANS00088645/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144422823
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
This sleek, yet spacious, over-the-range microwave looks beautiful in any kitchen. Its large display is brightly lit with a clean, ice-blue color for elegance and easy reading. This stainless steel microwave features intuitive controls and a variety of auto cook presets that save you time while preparing meals. It even features an Eco Mode that reduces energy consumption so you can save money, too.
What are the dimensions of this microwave H, W and D
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
Outside dimensions:
Width: 29 7/8 inches
Height: 16 29/32 inches
Depth: 15 5/32 inches
Oven Cavity dimensions:
Width: 19 5/16 inches
Height: 9 5/8 inches
Depth: 14 3/8 inches
I have shared the user manual below. Please access the link and turn to page 21 for complete specification of the microwave.
https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144422772
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
Outside dimensions:
Width: 29 7/8 inches
Height: 16 29/32 inches
Depth: 15 5/32 inches
Oven Cavity dimensions:
Width: 19 5/16 inches
Height: 9 5/8 inches
Depth: 14 3/8 inches
I have shared the user manual below. Please access the link and turn to page 21 for complete specification of the microwave.
https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144422772
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range - Black Stainless Steel
This 5.8 cu. ft. large capacity oven allows you to cook multiple dishes at once. Two oven racks let you prepare enough food for large gatherings. Cook food faster and more evenly with a heated fan system that is great for baking and broiling.
Can the wok bowl be used on this model?
Hi Sunshine.
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range if you can use a wok. Regarding your concern, this cooktop is not designed to flame foods or cook with a wok or wok ring attachment.
I suggest you check this link to your user manual for further assistance. Please go to page 19.
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144422729
^Camille
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range if you can use a wok. Regarding your concern, this cooktop is not designed to flame foods or cook with a wok or wok ring attachment.
I suggest you check this link to your user manual for further assistance. Please go to page 19.
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144422729
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
This sleek, yet spacious, over-the-range microwave looks beautiful in any kitchen. Its large display is brightly lit with a clean, ice-blue color for elegance and easy reading. This stainless steel microwave features intuitive controls and a variety of auto cook presets that save you time while preparing meals. It even features an Eco Mode that reduces energy consumption so you can save money, too.
After running for 5 minutes the microwave shuts off..literally no power to the microwave..clock goes away just black...,,after 10 minutes turns back on...anyone know what's going on?
Hi Gamecock.
Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel as it is shutting off and turning on by itself. I am sorry to learn about it. Regarding your concern, for us to be able to fix this, I suggest you check this troubleshooting link.
Samsung microwave does not turn on or turns off by itself.
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
I have also included the link to your warranty for assistance.
https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144422712
^Camille
Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel as it is shutting off and turning on by itself. I am sorry to learn about it. Regarding your concern, for us to be able to fix this, I suggest you check this troubleshooting link.
Samsung microwave does not turn on or turns off by itself.
https://www.samsung.com/us/support/troubleshooting/TSG01001964/
I have also included the link to your warranty for assistance.
https://www.samsung.com/us/support/service/warranty/ME16H702SES/AA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144422712
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
This sleek, yet spacious, over-the-range microwave looks beautiful in any kitchen. Its large display is brightly lit with a clean, ice-blue color for elegance and easy reading. This stainless steel microwave features intuitive controls and a variety of auto cook presets that save you time while preparing meals. It even features an Eco Mode that reduces energy consumption so you can save money, too.
is there a light inside where you are cooking
i wondered if there is an inside light so you can see your cooking
Hi bobbiew,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
Yes, the microwave has a cooking light in the cavity. It is powered by a 40 watt appliance bulb and can be replaced if needed.
I have shared the user manual below. Please access the link to learn more of the microwave.
https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144422666
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.6 cu. ft. Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
Yes, the microwave has a cooking light in the cavity. It is powered by a 40 watt appliance bulb and can be replaced if needed.
I have shared the user manual below. Please access the link to learn more of the microwave.
https://downloadcenter.samsung.com/content/UM/201907/20190702094206258/ME16H702SE_AA_AC_EN-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144422666
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range - Black Stainless Steel
This 5.8 cu. ft. large capacity oven allows you to cook multiple dishes at once. Two oven racks let you prepare enough food for large gatherings. Cook food faster and more evenly with a heated fan system that is great for baking and broiling.
how difficult is it to clean grates on top of range?
Hi brenda.
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range if it is difficult to clean the grates on top of the range. Regarding your concern, it is not difficult to wash the grates; all you need is warm soapy water, and then rinse with clean water. If there is a lot of buildup or grease, soak them in hot water, a mild degreaser, or white vinegar for 15 to 30 minutes. When done cleaning, make sure the grates are completely dry before placing them back on the cooktop.
I suggest you check this link for further assistance.
How to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144422660
^Camille
Thank you for reaching out regarding your Samsung - 5.8 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Gas Convection Range if it is difficult to clean the grates on top of the range. Regarding your concern, it is not difficult to wash the grates; all you need is warm soapy water, and then rinse with clean water. If there is a lot of buildup or grease, soak them in hot water, a mild degreaser, or white vinegar for 15 to 30 minutes. When done cleaning, make sure the grates are completely dry before placing them back on the cooktop.
I suggest you check this link for further assistance.
How to clean your Samsung gas cooktop
https://www.samsung.com/us/support/answer/ANS00049945/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144422660
^Camille
4 years, 3 months ago
by
Posted by:
Samsung