Samsung
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Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Cook with variety. This Samsung over-the-range microwave lets you create quick, healthy meals, crispy fried foods, baked or roasted dishes, and much more. Convection and Slim Fry technologies heat food faster and more evenly than traditional microwave cooking.
I am in Florida now. Returning on 11/11/17. Need to purchase a microwave and have installed that week upon return. Should I place an order for the microwave now? If cost is $449.00, how much is installation? Zip 37348.
Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Your Reference Ticket Number: 1144645778
Thank you, and stay safe!
-Angelica
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Your Reference Ticket Number: 1144645778
Thank you, and stay safe!
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.7 Cu. Ft. Over-the-Range Fingerprint Resistant Microwave - Black Stainless Steel
Cook with variety. This Samsung over-the-range microwave lets you create quick, healthy meals, crispy fried foods, baked or roasted dishes, and much more. Convection and Slim Fry technologies heat food faster and more evenly than traditional microwave cooking.
Will installers be able to trim part of the cabinets to make it fit?
Dear Valued Best Buy Client,
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Your Reference Ticket Number: 1144645843
Thank you, and stay safe!
-Angelica
To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Your Reference Ticket Number: 1144645843
Thank you, and stay safe!
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
Does this model have the Air Fry feature?
Hello Kat,
Thank you for reaching out. We appreciate you letting us know your inquiry if this Samsung microwave has an Air Fry feature. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, this microwave only has the Slim Fry feature allowing you to use less oil than frying with an oil fryer and feel much more healthy as you reduce the use of oil.
Here is a link to the user manual to learn more about the product. See page 22 for using the Slim Fry feature for reference.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645717
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if this Samsung microwave has an Air Fry feature. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, this microwave only has the Slim Fry feature allowing you to use less oil than frying with an oil fryer and feel much more healthy as you reduce the use of oil.
Here is a link to the user manual to learn more about the product. See page 22 for using the Slim Fry feature for reference.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645717
Thank you, and stay safe!
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
I’m looking for a more detailed manual/book to help me through some of the icons. Is there such a thing?
Hello Carol,
Thank you for reaching out. We appreciate you informing us that you're looking for a more detailed manual or book for this Samsung microwave to help you through some of the icons. We understand this information's importance, and we'll be glad to look into this for you.
Here is a link to the user manual to learn more about the product. See page 16 for the buttons and their function.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645663
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you informing us that you're looking for a more detailed manual or book for this Samsung microwave to help you through some of the icons. We understand this information's importance, and we'll be glad to look into this for you.
Here is a link to the user manual to learn more about the product. See page 16 for the buttons and their function.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645663
Thank you, and stay safe!
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Cook with variety. This Samsung over-the-range microwave lets you create quick, healthy meals, crispy fried foods, baked or roasted dishes, and much more. Convection and Slim Fry technologies heat food faster and more evenly than traditional microwave cooking.
Does this have a 3 prong electrical 1/10 or Direct wiring
Hello Dave,
Thank you for reaching out. We appreciate you letting us know your inquiry if this Samsung microwave has 3-prong electrical wiring. We understand this information's importance, and we'll be glad to look into this for you.
Yes, this microwave has 3-prong wiring. Plug the power cord into a properly grounded 3-pronged outlet.
Here is a link to the user manual to learn more about the full specifications of the product. See page 52.
https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645581
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if this Samsung microwave has 3-prong electrical wiring. We understand this information's importance, and we'll be glad to look into this for you.
Yes, this microwave has 3-prong wiring. Plug the power cord into a properly grounded 3-pronged outlet.
Here is a link to the user manual to learn more about the full specifications of the product. See page 52.
https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645581
Thank you, and stay safe!
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Countertop Microwave with Sensor Cook - Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with the large 1.9 cu. ft. capacity, accommodating even your largest dishes. Sensor Cook technology allows you to automatically adjusts cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple.
Can you use a 110 wall outlet to operate
Hello,
Thank you for reaching out. We appreciate you letting us know your inquiry if you can use a 110-wall outlet to operate this Samsung microwave. We understand this information's importance, and we'll be glad to look into this for you.
Below are the power requirements of this Samsung microwave.
Power Source: 120 V ~ 60 Hz
Power Consumption: 1650 W
Output Power: 100 W / 950 W (IEC - 705)
Here is a link to the user manual to learn more about the full specifications of the product. See page 37.
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645537
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if you can use a 110-wall outlet to operate this Samsung microwave. We understand this information's importance, and we'll be glad to look into this for you.
Below are the power requirements of this Samsung microwave.
Power Source: 120 V ~ 60 Hz
Power Consumption: 1650 W
Output Power: 100 W / 950 W (IEC - 705)
Here is a link to the user manual to learn more about the full specifications of the product. See page 37.
https://downloadcenter.samsung.com/content/UM/202202/20220210151444470/MS19M8000_AA_DE68-04464A-03_EN_MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645537
Thank you, and stay safe!
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.1 Cu. Ft. Countertop Convection Microwave with Sensor Cook and PowerGrill - Black Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
The oven came with 2 round metal racks of different heights. What is their use? Also what is slim fry and how is it used?
Hello,
Thank you for reaching out. We appreciate you letting us know your inquiry about using the two-round metal racks with different heights that came with this Samsung microwave. Also, the slim fry and how to use it. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, the two round metal racks are the high and low rack, to be placed on the turntable. The metal racks can be used to cook two dishes at the same time. A small dish may be placed on the turntable and a second dish on the rack. The metal racks can be used in grills, power convection, and combination cooking.
The 8 Slim Fry features include/provide pre-programmed cooking times. You do not need to set the cooking times or the power level. You can adjust the Slim Fry category by turning the Multi-Function Selector Dial.
Here is a link to the user manual to learn more about the product. See pages 18-19 for using the Slim Fry feature.
https://downloadcenter.samsung.com/content/UM/201904/20190417121315393/MC11K7035CG_AA_DE68-04387Q-02_EN-MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645525
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry about using the two-round metal racks with different heights that came with this Samsung microwave. Also, the slim fry and how to use it. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, the two round metal racks are the high and low rack, to be placed on the turntable. The metal racks can be used to cook two dishes at the same time. A small dish may be placed on the turntable and a second dish on the rack. The metal racks can be used in grills, power convection, and combination cooking.
The 8 Slim Fry features include/provide pre-programmed cooking times. You do not need to set the cooking times or the power level. You can adjust the Slim Fry category by turning the Multi-Function Selector Dial.
Here is a link to the user manual to learn more about the product. See pages 18-19 for using the Slim Fry feature.
https://downloadcenter.samsung.com/content/UM/201904/20190417121315393/MC11K7035CG_AA_DE68-04387Q-02_EN-MES.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645525
Thank you, and stay safe!
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.
Is there a recommended external vent for this model?
Hello Jack,
Thank you for reaching out. We appreciate you letting us know your inquiry if there's a recommended external vent for this Samsung microwave. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, this microwave oven is compatible with the following three types of ventilation:
A. Outside Top Exhaust (Vertical Duct)
B. Recirculating (Non-Vented Ductless)
C. Outside Back Exhaust (Horizontal Duct)
Here is a link to the installation guide about installing this microwave. See pages 11-17 for the ventilation types you can check.
https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645392
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if there's a recommended external vent for this Samsung microwave. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, this microwave oven is compatible with the following three types of ventilation:
A. Outside Top Exhaust (Vertical Duct)
B. Recirculating (Non-Vented Ductless)
C. Outside Back Exhaust (Horizontal Duct)
Here is a link to the installation guide about installing this microwave. See pages 11-17 for the ventilation types you can check.
https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645392
Thank you, and stay safe!
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Model RS23A500ASR Do not have a water supply. What do I press to turn the indicator inside refrigerator from on to off. Additionally, how to change the temperature inside refrigerator and freezer.
Hi Elly.
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 23 cu. ft. Smart Counter Depth Side-by-Side Refrigerator in Stainless Steel (RS23A500ASR).
Here are some links to guide how to "power on" the appliance and change the internal temperature.
You may also refer to the user manual for the;
Refrigerator at a glance 15-16 look for (6) the "Feature Panel" location
Feature panel 31 to make the changes on the fridge
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS23A500ASR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144645419
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 23 cu. ft. Smart Counter Depth Side-by-Side Refrigerator in Stainless Steel (RS23A500ASR).
Here are some links to guide how to "power on" the appliance and change the internal temperature.
You may also refer to the user manual for the;
Refrigerator at a glance 15-16 look for (6) the "Feature Panel" location
Feature panel 31 to make the changes on the fridge
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS23A500ASR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144645419
Have a great day.
^Charles
4 years, 3 months ago
by
Posted by:
Samsung
From multiple casserole dishes to two full racks of cookies, these large 5.1 cu. ft. ovens easily accommodate the busy home kitchens.
Does this appliance has a microwave feature?
Hello SixPack,
Thank you for reaching out. We appreciate you letting us know your inquiry if this appliance has a microwave feature. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, it does not have a microwave feature.
Here is a link to the user manual to learn more about operating the oven. See page 16.
https://downloadcenter.samsung.com/content/UM/202002/20200210163459233/NV51R5511D_AA_DG68-01126A-02_EN-MES-CFR.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645376
Thank you, and stay safe!
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if this appliance has a microwave feature. We understand this information's importance, and we'll be glad to look into this for you.
As per checking, it does not have a microwave feature.
Here is a link to the user manual to learn more about operating the oven. See page 16.
https://downloadcenter.samsung.com/content/UM/202002/20200210163459233/NV51R5511D_AA_DG68-01126A-02_EN-MES-CFR.pdf
Do not hesitate to contact our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your Reference Ticket Number: 1144645376
Thank you, and stay safe!
-Angelica
4 years, 3 months ago
by
Posted by:
Samsung