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Samsung - 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Black Stainless Steel
Samsung's 22 cu. ft. side-by-side counter-depth refrigerator is beautifully designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design with elegant flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend perfectly into your cabinetry, adding function and style to your kitchen.
How to remove the lock feature for the water/ ice dispenser? Tried removing the lock/ unlock feature inside the ref but the one on the water dispenser still would not dispense. Thanks.
Hi Che1017,
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. We appreciate it that you have tried and took some steps to resolve your concerns.
There are a few things that you may want to check out:
1. Water line is not connected properly or water supply is not on.
2. A third-party water filter was installed.
3. Water filter indicator turns on or blinks.
4. While the door is open, neither the ice maker nor the water dispenser operates.
I have shared the user manual link below. Please click on the link and turn to page 55 for resolution to any of the above.
https://downloadcenter.samsung.com/content/UM/202002/20200209002745385/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf
I also have shared a link below to resolve your concern with the water dispenser. The first step with the link below will give you instructions on how to unlock the water dispenser.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144418111
Leo
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers. We appreciate it that you have tried and took some steps to resolve your concerns.
There are a few things that you may want to check out:
1. Water line is not connected properly or water supply is not on.
2. A third-party water filter was installed.
3. Water filter indicator turns on or blinks.
4. While the door is open, neither the ice maker nor the water dispenser operates.
I have shared the user manual link below. Please click on the link and turn to page 55 for resolution to any of the above.
https://downloadcenter.samsung.com/content/UM/202002/20200209002745385/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf
I also have shared a link below to resolve your concern with the water dispenser. The first step with the link below will give you instructions on how to unlock the water dispenser.
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-does-not-dispense-at-all
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144418111
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam - Black stainless steel
Samsung Front-Loading Washer with Steam: Samsung's new 5.0 cu. ft. large-capacity front-load washer helps you fit more in every load and cut down on laundry time, leaving more time for you. Featuring Super Speed technology, you can now wash a full 8-lb. load of laundry in just 30 minutes without sacrificing cleaning performance. With Wi-Fi connectivity, you can also receive end of cycle alerts, remotely start or stop your cycle, schedule laundry on your time and more, right from your smartphone.
Is this washer smart-control that controls the dryer from the washing controls with the data-link kit? If not, which ones are?
Hi Tallblondedude.
Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam if you can use the multi-control kit. Regarding your concern, this washer is not compatible with the multi-control kit as this does not have a multi-control function.
I suggest you check this link for further details on which dryer is compatible with the multi-control kit
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/mullticontrol--connector-cable-dv-mck-a1-compatible/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144418079
^Camille
Thank you for reaching out regarding your Samsung - 5.0 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam if you can use the multi-control kit. Regarding your concern, this washer is not compatible with the multi-control kit as this does not have a multi-control function.
I suggest you check this link for further details on which dryer is compatible with the multi-control kit
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/mullticontrol--connector-cable-dv-mck-a1-compatible/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144418079
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 19K BTU power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
What voltage is required for this stove 110 or 220?
Hello ANNIE,
Thank you for reaching out and raising your question about the Samsung - 36" Built-In Gas Cooktop with WiFi - Black stainless steel. I understand you want to know the required voltage for this unit. We are here to help.
To answer your question, you need to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this cooktop. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit.
You can also check this link https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf for the user's manual and go to page 8 for the important safety information.
I also recommend checking this link https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/NA36N6555TS_V4.pdf to know more about the full specifications of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144418071.
-Noraina
Thank you for reaching out and raising your question about the Samsung - 36" Built-In Gas Cooktop with WiFi - Black stainless steel. I understand you want to know the required voltage for this unit. We are here to help.
To answer your question, you need to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this cooktop. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit.
You can also check this link https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf for the user's manual and go to page 8 for the important safety information.
I also recommend checking this link https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/NA36N6555TS_V4.pdf to know more about the full specifications of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144418071.
-Noraina
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - Brushed Black
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.
Dryer has a heat pump?
Hello.
Thank you for reaching out regarding your Samsung - 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ if this has a heat pump. Regarding your concern, this dryer does not have a heat pump.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/dryers/electric/7-4-cu--ft--smart-electric-dryer-with-steam-sanitize--in-brushed-black-dve55a7700v-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number:1144418048
^Camille
Thank you for reaching out regarding your Samsung - 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ if this has a heat pump. Regarding your concern, this dryer does not have a heat pump.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/dryers/electric/7-4-cu--ft--smart-electric-dryer-with-steam-sanitize--in-brushed-black-dve55a7700v-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number:1144418048
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
What are the dimensions for the charcoal filter?
Hello.
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook dimension of the charcoal filter. Regarding your concern, it would be best to speak to our Samsung parts team for them to be able to assist you with the dimension and compatibility of the charcoal filter.
J & J International, Inc.
Live Help : 800.627.4368
( Mon - Fri 9:00 AM ~ 6:30 PM EST )
I suggest you check this link for further assistance.
http://www.samsungparts.com/CustomerService.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417997
^Camille
Thank you for reaching out regarding your Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook dimension of the charcoal filter. Regarding your concern, it would be best to speak to our Samsung parts team for them to be able to assist you with the dimension and compatibility of the charcoal filter.
J & J International, Inc.
Live Help : 800.627.4368
( Mon - Fri 9:00 AM ~ 6:30 PM EST )
I suggest you check this link for further assistance.
http://www.samsungparts.com/CustomerService.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417997
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
A stylish design for a seamless and modern look, this over-the-range microwave features large 1.7 cu. ft. capacity and a fingerprint-resistant finish.
Why is the exhaust not sucking up and blowing out the top? Does the power level no work when pushed? No instructions!
Hi Merl,
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
If the exhaust has difficulties venting, or the vent motor suction force is too weak, set the vent mode to high. The Vent Fan will only operate in low speed mode while the microwave is working.
I have shared a link below that can help you with your concerns with this over-the range microwave.
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144418005
Leo
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
If the exhaust has difficulties venting, or the vent motor suction force is too weak, set the vent mode to high. The Vent Fan will only operate in low speed mode while the microwave is working.
I have shared a link below that can help you with your concerns with this over-the range microwave.
https://www.samsung.com/us/support/troubleshooting/TSG01202710/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144418005
Leo
4 years, 3 months ago
by
Posted by:
Samsung
This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.
Does the pedestal only fit Samsung models? I have a Kenmore 41262
Hi FIT.
Thank you for reaching out regarding your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer if this is compatible with your Kenmore 41262. Regarding your concern, our pedestal is designed for our Samsung washer and dryer hence, your Kenmore 41262 won't be compatible.
I suggest you check this link to further assist you.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#benefits
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417850
^Camille
Thank you for reaching out regarding your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer if this is compatible with your Kenmore 41262. Regarding your concern, our pedestal is designed for our Samsung washer and dryer hence, your Kenmore 41262 won't be compatible.
I suggest you check this link to further assist you.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#benefits
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417850
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Smart Electric Dryer with Steam and FlexDry - Black
Samsung's new Smart Dial Dryer with FlexDry lets you dry delicates and everyday clothing at the same time or independently with two dryers in the same unit. It uses AI power to learn and recommend your favorite drying cycles and displays them first for quick access in a simplified, easy to use control panel. Also, with Super Speed Dry, you can dry a full load of laundry in just 30 minutes.
“Is there a shoe drying rack?”
Hi Guest1992.
Thank you for reaching out regarding your Samsung - 7.5 cu. ft. Smart Dial Electric Dryer with FlexDry™ and SuperSpeed Dry if a shoe drying rack is needed. Regarding your concern, this does not have a shoe drying rack. Also, we do not recommend you dry shoes, bags, down/fur products, rugs, carpets, or bulky items in the upper dryer.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/ww6800-2-2-cu-ft-front-load-washer-with-er-speed-white-ww22k6800aw-a2/#specs
Also, here is your user manual for further assistance. Please go to page 55.
https://downloadcenter.samsung.com/content/UM/202108/20210823231337928/FLEX_DRYER_SEHC_SimpleUX_DC68-03382E-00_EN_CFR_MES_26052021.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417834
^Camille
Thank you for reaching out regarding your Samsung - 7.5 cu. ft. Smart Dial Electric Dryer with FlexDry™ and SuperSpeed Dry if a shoe drying rack is needed. Regarding your concern, this does not have a shoe drying rack. Also, we do not recommend you dry shoes, bags, down/fur products, rugs, carpets, or bulky items in the upper dryer.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/ww6800-2-2-cu-ft-front-load-washer-with-er-speed-white-ww22k6800aw-a2/#specs
Also, here is your user manual for further assistance. Please go to page 55.
https://downloadcenter.samsung.com/content/UM/202108/20210823231337928/FLEX_DRYER_SEHC_SimpleUX_DC68-03382E-00_EN_CFR_MES_26052021.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417834
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Extra-large capacity 3-Door French Door Refrigerator : a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Can you start with regular Stainless steel and then change to white panels later for example?
Hello.
Thank you for reaching out regarding your Samsung - 30 cu. ft. Bespoke 3-Door French Door Refrigerator with Beverage Center if you can start with regular stainless steel and then change to white panels. Regarding your concern, only the 4-Door Flex Refrigerator model has customizable panels. Other BESPOKE models are not customizable.
I suggest you check this link for further assistance.
Change your Samsung BESPOKE refrigerator panels:
https://www.samsung.com/us/home-appliances/washers/front-load/ww6800-2-2-cu-ft-front-load-washer-with-er-speed-white-ww22k6800aw-a2/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417812
^Camille
Thank you for reaching out regarding your Samsung - 30 cu. ft. Bespoke 3-Door French Door Refrigerator with Beverage Center if you can start with regular stainless steel and then change to white panels. Regarding your concern, only the 4-Door Flex Refrigerator model has customizable panels. Other BESPOKE models are not customizable.
I suggest you check this link for further assistance.
Change your Samsung BESPOKE refrigerator panels:
https://www.samsung.com/us/home-appliances/washers/front-load/ww6800-2-2-cu-ft-front-load-washer-with-er-speed-white-ww22k6800aw-a2/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417812
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
Is there a riser? The washing mashing machine is very low to the ground.
Hello.
Thank you for reaching out regarding your Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam if a riser is available. I am sorry to learn the washing machine is low. Regarding your concern, as much as I want you to have a riser, there is no compatible rise for this front load washer as this is stackable.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/ww6800-2-2-cu-ft-front-load-washer-with-er-speed-white-ww22k6800aw-a2/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417797
^Camille
Thank you for reaching out regarding your Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam if a riser is available. I am sorry to learn the washing machine is low. Regarding your concern, as much as I want you to have a riser, there is no compatible rise for this front load washer as this is stackable.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/ww6800-2-2-cu-ft-front-load-washer-with-er-speed-white-ww22k6800aw-a2/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144417797
^Camille
4 years, 3 months ago
by
Posted by:
Samsung