Samsung
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- First AnswerApril 24, 2013
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Samsung - HW-S60B 5.0ch All in One Soundbar with Wireless Dolby Atmos - Black
Enjoy room filling sound in an all in one design. Hear Dolby Atmos sound from above and around without requiring HDMI cables. Perfectly synchronized TV and soundbar sound brings a new level of immersion. Don't miss a word, thanks to a built in center speaker. Plus, play your favorite songs with Alexa built in.
Why doesn't Best Buy carry the compatible SWA-W510 subwoofer?
Hi rikraq,
Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information.
^Andrew
Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information.
^Andrew
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - HW-Q600B 3.1.2ch Soundbar with Dolby Atmos / DTS:X - Black
Step up your audio game with the Samsung Q600B soundbar, with realistic 3D audio thanks to Dolby Atmos DTS:X. Enjoy sound projecting all around you, including from above. With Adaptive Sound, enjoy your favorite video games and sporting events like never before. It~s the perfect way to level up your entertainment.
does this sound bar work with the samsung 65 qled 80b
HI krs1,
The HW-Q600B features three ways to connect to a TV; HDMI/eARC, Digital Optical Audio, and Bluetooth wireless audio technology. You will be able to use any of these three options to connect your soundbar to your TV.
^Andrew
The HW-Q600B features three ways to connect to a TV; HDMI/eARC, Digital Optical Audio, and Bluetooth wireless audio technology. You will be able to use any of these three options to connect your soundbar to your TV.
^Andrew
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Does this model come with the invisible cable for the one connect box or is it s seperate purchasE?
Hi Grish - Both the One Invisible Connection Cable and One Connect Box are included and required to use with The Frame TV. ^Gina
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.
Is this refrigerator loud? Does it continuously run? Can you hear it from another room?
Hi there.
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser.
A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation.
Once the desired temperature is set, the compressor will automatically turn on until it reaches the set temperature. Opening the fridge door frequently will let out the cool air, and the fridge will again turn on the compressor to get the set temperature.
I highly recommend visiting this link for the reference guide:
Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639752
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser.
A refrigerator is never completely quiet, even when it's new. New fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation.
Once the desired temperature is set, the compressor will automatically turn on until it reaches the set temperature. Opening the fridge door frequently will let out the cool air, and the fridge will again turn on the compressor to get the set temperature.
I highly recommend visiting this link for the reference guide:
Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639752
Have a great day.
^Charles
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Gas Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.
DOES IT COME WITH GRATES FOR THE MIDDLE BURNERS
Hi There!
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless steel. I understand you want to know if Samsung Range comes with grates for the middle burners. Yes, Samsung Range has grates (L/R) for the center burner griddle.
You may refer to the user manual on page 36: https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639084
Have a great day.
Melardo
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Stainless steel. I understand you want to know if Samsung Range comes with grates for the middle burners. Yes, Samsung Range has grates (L/R) for the center burner griddle.
You may refer to the user manual on page 36: https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639084
Have a great day.
Melardo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Family Hub - Custom Panel Ready
Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes featuring Samsung~s Family Hub which lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge. It also features the Beverage Center with both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
can someone tell me ALL about the Family Hub please? is it like an ipad, or an internet browser - or both?
Hi TheArtyst.
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Family Hub.
Samsung’s Family Hub, now with Alexa built-in, helps you stay connected to your family and home, whenever and wherever. Family Hub™ lets you control your Samsung smart appliances and devices, stream music, share pictures with your family, and so much more, all right from your fridge. Designed with Samsung Tizen operating system.
Here are some links to what the Family Hub can do for you.
Family Hub™️
https://www.samsung.com/us/explore/family-hub-refrigerator/overview/
Manage photos and videos on your Family Hub smart fridge https://www.samsung.com/us/support/answer/ANS00083882/
Get recipes and plan meals on your Family Hub smart fridge https://www.samsung.com/us/support/answer/ANS00087002/
I highly recommend visiting this link for the reference guide:
Discover the new features on Family Hub 6.0 https://www.samsung.com/us/support/answer/ANS00088922/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639010
Have a great day.
^Charles
Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Family Hub.
Samsung’s Family Hub, now with Alexa built-in, helps you stay connected to your family and home, whenever and wherever. Family Hub™ lets you control your Samsung smart appliances and devices, stream music, share pictures with your family, and so much more, all right from your fridge. Designed with Samsung Tizen operating system.
Here are some links to what the Family Hub can do for you.
Family Hub™️
https://www.samsung.com/us/explore/family-hub-refrigerator/overview/
Manage photos and videos on your Family Hub smart fridge https://www.samsung.com/us/support/answer/ANS00083882/
Get recipes and plan meals on your Family Hub smart fridge https://www.samsung.com/us/support/answer/ANS00087002/
I highly recommend visiting this link for the reference guide:
Discover the new features on Family Hub 6.0 https://www.samsung.com/us/support/answer/ANS00088922/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144639010
Have a great day.
^Charles
4 years, 3 months ago
by
Posted by:
Samsung
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.
How do I change the drying temp? I see it has 5 settings but I can’t change it.
Hi MJ1983.
Thank you for reaching out regarding your Samsung - 7.4 cu. ft. Smart Gas Dryer with Steam Sanitize+ on how to change the temperature. Regarding your concern, the temperature can only be adjusted in the TIME DRY cycle.
Press to change the temperature of the current cycle. You can
select from 5 different options (Low to High). Please select the
appropriate temperature depending on the items in the load.
• High: For sturdy cottons or those labeled Tumble Dry.
• Medium: For permanent press, synthetics, lightweight cottons, or items labeled Tumble Dry Medium.
• Low: For heat sensitive items labeled Tumble Dry Low or Tumble Dry Warm. Provides the lowest heated drying temperature possible.
I suggest you check this link to your user manual for assistance. Please go to pages 42 to 43.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144638987
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Thank you for reaching out regarding your Samsung - 7.4 cu. ft. Smart Gas Dryer with Steam Sanitize+ on how to change the temperature. Regarding your concern, the temperature can only be adjusted in the TIME DRY cycle.
Press to change the temperature of the current cycle. You can
select from 5 different options (Low to High). Please select the
appropriate temperature depending on the items in the load.
• High: For sturdy cottons or those labeled Tumble Dry.
• Medium: For permanent press, synthetics, lightweight cottons, or items labeled Tumble Dry Medium.
• Low: For heat sensitive items labeled Tumble Dry Low or Tumble Dry Warm. Provides the lowest heated drying temperature possible.
I suggest you check this link to your user manual for assistance. Please go to pages 42 to 43.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket Number: 1144638987
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung Over-the-Range Microwave makes preparing multiple dishes effortless with the large 1.9 cu. ft. capacity, accommodating even your biggest dishes. Sensor Cook technology automatically adjusts your cooking time for optimal results.
Does this model come in stainless steel?
Hi Maynard!
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White. I understand you want to know if this Samsung Range comes with Stainless Steel. We apologize; this model does not come with Stainless Steel.
You may visit our website to purchase that range model with stainless steel: https://www.samsung.com/us/home-appliances/microwaves/over-the-range/new-handle-1-9-cu-ft-over-the-range-microwave-with-sensor-cooking-me19r7041fw-aa/?redir=ME19R7041FW/AA.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144638908
Have a great day.
Melardo
Thank you for reaching out to us. I appreciate your interest in our product, specifically the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - White. I understand you want to know if this Samsung Range comes with Stainless Steel. We apologize; this model does not come with Stainless Steel.
You may visit our website to purchase that range model with stainless steel: https://www.samsung.com/us/home-appliances/microwaves/over-the-range/new-handle-1-9-cu-ft-over-the-range-microwave-with-sensor-cooking-me19r7041fw-aa/?redir=ME19R7041FW/AA.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144638908
Have a great day.
Melardo
4 years, 3 months ago
by
Posted by:
Samsung
The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.
Can more than one pan be placed on the rectangular burner at the same time? Is that part of the cooktop adaptable to pans than are Smaller and not square?
Hi Cindy,
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 36" Induction Cooktop with WiFi and Virtual Flame™ - Stainless steel.
Yes, more than one pan can be placed on the flex zone plus area. The flex zone plus can accommodate round-shaped pots and pans. I have shared the user manual link below. Please access the link and turn to pages 23 - 24 for instructions on using the flex zone plus and its key features and functions.
https://downloadcenter.samsung.com/content/UM/201904/20190417164055782/NZ36K7880U_DG68-00824A-06_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number:1144638891
Leo
Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 36" Induction Cooktop with WiFi and Virtual Flame™ - Stainless steel.
Yes, more than one pan can be placed on the flex zone plus area. The flex zone plus can accommodate round-shaped pots and pans. I have shared the user manual link below. Please access the link and turn to pages 23 - 24 for instructions on using the flex zone plus and its key features and functions.
https://downloadcenter.samsung.com/content/UM/201904/20190417164055782/NZ36K7880U_DG68-00824A-06_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number:1144638891
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
I have an outlet on the wall where I want to mount the tv frame. Does the TV have to be flushed to the wall?
Hi Mattedgascar - The Frame TV does not need to be installed flush to the wall; this will ultimately depend on your layout and personal preference. ^Gina
4 years, 3 months ago
by
Posted by:
Samsung