Samsung

Samsung's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
74713
Helpfulness Votes
37,996

First Answer
April 24, 2013
Last Answer
October 5, 2026
Featured Answers
0
Best Answers
3953

Samsung's Reviews

Samsung has not submitted any reviews.

Samsung's Questions

Samsung has not submitted any questions.

Samsung's Answers

<<prev 1 ... 3606 3607 3608 3609 3610 ... 7472 next>>

Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Smart Freestanding Gas Range with Stainless Cooktop & Air Fry - Stainless Steel

Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

is it okay to leave the airfryer tray in the oven when the oven is NOT in use?

Hi not2techy,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.

It is generally safe to keep pots and pans in the oven, so much so, the airfryer tray. I have shared the user manual link below. Please access the link to better know the functions of your range.

https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144638715

Leo

4 years, 3 months ago

Posted by:

Samsung

Samsung - 24" Top Control Built-In Dishwasher with Adjustable 3rd Rack, 55dBA - Black Stainless Steel

The Samsung Dishwasher features digital touch controls that make it easy to select functions with a gentle touch. The upper rack is height adjustable, so that it can easily accommodate dishes of various shapes and sizes. The interior door is made of stainless steel that~s more durable.

Can the controls be locked while the washer is running?

Best Answer

Hi Seth.

Thank you for reaching out regarding your Samsung - 24" Top Control Built-In Dishwasher - Black stainless steel if the controls be locked while the washer is running. Regarding your concern, the Control Lock allows you to lock the buttons on the control panel so children cannot accidentally start the dishwasher by pressing the buttons on the panel.

To lock and unlock the buttons on the control panel, hold the Heated Dry button down for three (3) seconds when power is On.

I suggest you check this link to your user manual for assistance. Please go to page 7.

https://downloadcenter.samsung.com/content/UM/202103/20210324134425251/MANUAL_USERS_DD81-02157B-01.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Ticket Number: 1144638702

Thank you for being a valued customer of Samsung. Have a great day.

^Camille

4 years, 3 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Smart Freestanding Gas Range with Stainless Cooktop & Air Fry - Stainless Steel

See all Q&A for this product

Cleaning the back of the range and now it says Loc. How do I unlock? Tried clear/off, still locked

Hi Judy,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.

To unlock the range, press and hold the lock button (located beside the number pad on the control panel) for 3 seconds to unlock the control panel and the door. Pressing the same button and holding it for 3 seconds locks the control panel and the door.

I have shared the user manual link below. Please access the link and turn to page 15 for the control panel layout.

https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144638677

Leo

4 years, 3 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Smart Freestanding Gas Range with Stainless Cooktop & Air Fry - Stainless Steel

See all Q&A for this product

Can you evenly bake two cakes simultaneously with this double oven?

Best Answer

Hi AL,

Thank you for reaching out, and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.

Yes, you can bake two cakes simultaneously with the double oven. I have shared the user manual link below. Please access the link and turn to pages 28 - 31 for operating the upper and lower oven.

https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144638649

Leo

4 years, 3 months ago

Posted by:

Samsung

Samsung - 36 in. Wide BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

Counter Depth 4-Door French Door Refrigerator is a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.

See all Q&A for this product

If I buy the stainless steel version of this fridge and not the “custom panel ready” version, can I still change panels at a later date?

Hi There.

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Bespoke 23 cu. ft. Counter Depth 4-Door French Door Refrigerator with Beverage Center.

Yes, you can change the panels whenever you would like.

I highly recommend visiting this link for the reference guide:

Change your Samsung BESPOKE refrigerator panels https://www.samsung.com/us/support/answer/ANS00088645/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144638639

Have a great day.

^Charles

4 years, 3 months ago

Posted by:

Samsung

Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

The ice maker is not making any ice. Icemaker is on and filter is clean

Hi Yka69.

Thank you for bringing this to our attention. I see you have some concerns with the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator ice maker not working properly. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.

Here are some links for more details to help you maximize the appliance's potential.

Ice maker not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Samsung ice maker is not making any ice https://www.samsung.com/us/support/troubleshooting/TSG01001014/

You may also refer to the user manual about the "Ice maker does not make ice" on page 59

https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf

I highly recommend visiting this link for the reference guide:

Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4

If repair is needed, please take note of your warranty coverage:

https://www.samsung.com/us/support/service/warranty/RF28T5001SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144638625

Have a great day.

^Charles

4 years, 3 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 28 cu. ft. Side-by-Side Smart Refrigerator with Large Capacity - Stainless Steel

Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.

See all Q&A for this product

What’s the very bottom drawer for next to the water filter.

Best Answer

I'm so glad you asked, Nana!

Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity.

That section/drawer is a crisper box for your vegetables.

Reference Number: 1144638596

Have a great day.

^Charles

4 years, 3 months ago

Posted by:

Samsung

Samsung - HW-Q600B 3.1.2ch Soundbar with Dolby Atmos / DTS:X - Black

Step up your audio game with the Samsung Q600B soundbar, with realistic 3D audio thanks to Dolby Atmos DTS:X. Enjoy sound projecting all around you, including from above. With Adaptive Sound, enjoy your favorite video games and sporting events like never before. It~s the perfect way to level up your entertainment.

Are both HDMI connection HDMI 2.1?

Hi Alex,

The HW-Q600B HDMI ports support 4K and HDR10+ pass through but not HDMI 2.1.
^Andrew

4 years, 3 months ago

Posted by:

Samsung

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - Black Stainless Steel

Samsung's 5.0 cu. ft. capacity top-load washer features Super Speed technology, which allows you to wash a full load in just 36 minutes without sacrificing cleaning performance. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch- free.

What happens if my measurements are off? Will I get charge for the service?

Dear Valued BestBuy Client,

To better assist you with this issue, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

They can either answer your question or transfer you to your local store to answer your specific questions.

Ticket number: 1144634245
^Rainly

4 years, 3 months ago

Posted by:

Samsung

Samsung - 2.0-Channel Wireless Rear Speaker Kit with Surround Sound - Black

Connect easily and wirelessly to optional Samsung speakers for room-filling sound.

What witless rear speakers would be compatible with the Samsung HW- H 550 sound bar? Thank you in advance?

Hi Nick,

The 2021 SWA-9100S Rear Kit is only compatible with select 2020, 2021 and 2022 Soundbars, the HW-550 is an older model and will not be compatible. ^Andrew

4 years, 3 months ago

Posted by:

Samsung