Samsung
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- First AnswerApril 24, 2013
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Samsung - 4.0 Cu. Ft. Stackable Electric Dryer - White
Look forward to laundry day. This Samsung dryer does the work for you, with sensors to avoid over-drying and preset drying cycles to protect your garments, linens and more.
Will this unit match with the Samsung riser that is sold separately (6”h x 27”w)?
Hi Margie.
Thank you for reaching out regarding your Samsung - 4.0 Cu. Ft. Stackable Electric Dryer if this is compatible with a raiser. Regarding your concern, this would not be compatible as this dryer is a stackable dryer which means a stacking kit is needed.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/dryers/electric/dv6800-4-0-cu-ft-capacity-electric-dryer-white-dv22k6800ew-a1/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144413295
^Camille
Thank you for reaching out regarding your Samsung - 4.0 Cu. Ft. Stackable Electric Dryer if this is compatible with a raiser. Regarding your concern, this would not be compatible as this dryer is a stackable dryer which means a stacking kit is needed.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/dryers/electric/dv6800-4-0-cu-ft-capacity-electric-dryer-white-dv22k6800ew-a1/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144413295
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
Will this washer pair with the Samsung riser (6”h x 27”w) sold separately?
Hi Margie.
Thank you for reaching out regarding your Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam if this is compatible with a raiser. Regarding your concern, this would not be compatible as this washer is a stackable washer which means a stacking kit is needed.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/ww6800-2-2-cu-ft-front-load-washer-with-er-speed-white-ww22k6800aw-a2/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144413249
^Camille
Thank you for reaching out regarding your Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam if this is compatible with a raiser. Regarding your concern, this would not be compatible as this washer is a stackable washer which means a stacking kit is needed.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/washers/front-load/ww6800-2-2-cu-ft-front-load-washer-with-er-speed-white-ww22k6800aw-a2/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144413249
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - Bespoke 29 cu. ft. 4-Door Flex Refrigerator with Customizable Panels - White
Extra-large capacity Smart 4-Door Flex Refrigerator with customizable door panels available in multiple colors and finishes. It features the Beverage Center with both a water dispenser and AutoFill Water Pitcher, plus a Dual Ice Maker with nugget-style Ice Bites.
Can the doors be removed on this unit to fit through a doorway?
Hi ApplianceHelp,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 29 cu. ft. BESPOKE 4-Door Flex™ French Door Refrigerator with WiFi and Customizable Panel Colors - White.
Yes, the doors can be removed for entrance. I have shared the user manual link below to guide you with removing and reattaching it back. Please access the link and turn to pages 25 - 32.
https://downloadcenter.samsung.com/content/UM/202110/20211019093541599/DA68-04023H-03_MANUAL_USERS_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144413245
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 29 cu. ft. BESPOKE 4-Door Flex™ French Door Refrigerator with WiFi and Customizable Panel Colors - White.
Yes, the doors can be removed for entrance. I have shared the user manual link below to guide you with removing and reattaching it back. Please access the link and turn to pages 25 - 32.
https://downloadcenter.samsung.com/content/UM/202110/20211019093541599/DA68-04023H-03_MANUAL_USERS_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144413245
Leo
4 years, 3 months ago
by
Posted by:
Samsung
This 27" wide pedestal will allow you to lift your Samsung front-load washer or dryer by more than a foot for a more convenient height. Tidy up your laundry space with an easily accessible built-in storage drawer.
What is the max weight this can hold? Say the machine weighs ~220 lbs, can I expect this shelf to hold like 350 total pounds?
Hi Camby.
Thank you for reaching out regarding your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer on what maximum weight this can hold. Regarding your concern, net weight of this pedestal would be 36.6.
I suggest you check this link for the full specs, features, and dimensions.
samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144413110
^Camille
Thank you for reaching out regarding your Samsung - Washer/Dryer Laundry Pedestal with Storage Drawer on what maximum weight this can hold. Regarding your concern, net weight of this pedestal would be 36.6.
I suggest you check this link for the full specs, features, and dimensions.
samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--pedestal--2019--we402nw-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144413110
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
This Samsung Over-the-Range Microwave makes preparing multiple dishes effortless with its large 2.1cu. ft. capacity, accommodating even your biggest dishes. The Glass Control panel provides a seamless, integrated look, ensuring all design elements will match in your kitchen. Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the Ceramic Enamel Interior provides a durable, scratch-resistant and easy to clean interior, making everyday maintenance simple.
What is the recommended distance from the cook top to the vent?
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
The minimum required distance between the cooktop and the bottom of the microwave will be 13.5 inches.
I have shared the installation guide below. Please access the link and turn to page 7 for a comprehensive mounting space requirements.
https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144413052
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
The minimum required distance between the cooktop and the bottom of the microwave will be 13.5 inches.
I have shared the installation guide below. Please access the link and turn to page 7 for a comprehensive mounting space requirements.
https://downloadcenter.samsung.com/content/EM/202202/20220223182321209/SMH1927_XAA_DE68-04108A-07_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144413052
Leo
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel
Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.
Problems with water in side fridge running the floor RF260BEAESR where is the DRAIN TROUGH.
Hi cathy,
Thank you for reaching us about the leakage on the side of your refrigerator, We apologize for the inconvenience it may cause you.
To help you with this, I will provide you with a link that indicates the troubleshooting guide if there's a leakage in the refrigerator.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF260BEAESR/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144413015
^Rainly
Thank you for reaching us about the leakage on the side of your refrigerator, We apologize for the inconvenience it may cause you.
To help you with this, I will provide you with a link that indicates the troubleshooting guide if there's a leakage in the refrigerator.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF260BEAESR/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144413015
^Rainly
4 years, 3 months ago
by
Posted by:
Samsung
Provide the required venting your dryer needs with this Samsung side vent kit. The reversible design offers left- or right-sided installation, and the simple instructions make setup quick and easy. Compatible with both gas and electric dryers, this Samsung side venting kit provides convenient moisture removal for your laundry room.
Will this kit work on Samsung DVE(G)50M7450, I need to exhaust downward.
Hi SamSVK.
Thank you for reaching out regarding your Samsung - Side Vent Kit if this is compatible with your dryer. Regarding your concern, this side vent kit is universal, which means any dryer model can be compatible.
I suggest you check this link on where you can purchase the side vent kit.
http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DV-2A.aspx?oldpart=DV-1A&model=
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144412990
^Camille
Thank you for reaching out regarding your Samsung - Side Vent Kit if this is compatible with your dryer. Regarding your concern, this side vent kit is universal, which means any dryer model can be compatible.
I suggest you check this link on where you can purchase the side vent kit.
http://www.samsungparts.com/Products/Parts_and_Accessories/PID-DV-2A.aspx?oldpart=DV-1A&model=
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144412990
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 19K BTU power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
How can I get replacement knobs?
Hi Robert.
Thank you for reaching out regarding your Samsung - 36" Built-In Gas Cooktop with WiFi on where you can buy a replacement knob. Regarding your concern, I suggest you get in touch with our Samsung Parts team for them to assist you. You can reach them on this details.
J & J International, Inc.
Live Help : 800.627.4368
( Mon - Fri 9:00 AM ~ 6:30 PM EST )
I suggest you check this link for further assistance.
http://www.samsungparts.com/CustomerService.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144412974
^Camille
Thank you for reaching out regarding your Samsung - 36" Built-In Gas Cooktop with WiFi on where you can buy a replacement knob. Regarding your concern, I suggest you get in touch with our Samsung Parts team for them to assist you. You can reach them on this details.
J & J International, Inc.
Live Help : 800.627.4368
( Mon - Fri 9:00 AM ~ 6:30 PM EST )
I suggest you check this link for further assistance.
http://www.samsungparts.com/CustomerService.aspx
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144412974
^Camille
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel
Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.
YOU DO'NT MENTION IF THIS REFRIGERATOR HAS A WATER DISPENSER INSIDE My DAUGHTER'S SAMSUNG FRENCH PANTRY DOOR FRIDGE DOES HAVE WATER DISPENSER I ODIN'T KNOW THE MODEL, THOUGH
Hi Ruthy,
Thank you for reaching us about the water dispenser in the RF260BEAESR model. There's no water dispenser in this model.
You can check it on this link: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdf/RF260BEAESR.pdf.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144412963
^Rainly
Thank you for reaching us about the water dispenser in the RF260BEAESR model. There's no water dispenser in this model.
You can check it on this link: https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdf/RF260BEAESR.pdf.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144412963
^Rainly
4 years, 3 months ago
by
Posted by:
Samsung
Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
The Samsung Grill Cooking Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. Ft. capacity. The grilling element allows you to enjoy crispy food in minutes. Additionally, the Ceramic Enamel interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple
what are the dimensions?
Hello.
Thank you for reaching out regarding your Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element dimension. Regarding your concern, the dimension would be 20 3/8" W x 11 11/16" H x 15 13/16" D.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/microwaves/countertop/mg11h2020-1-1-cu-ft-counter-top-microwave-with-grilling-element-stainless-steel-mg11h2020ct-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144412933
^Camille
Thank you for reaching out regarding your Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element dimension. Regarding your concern, the dimension would be 20 3/8" W x 11 11/16" H x 15 13/16" D.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/microwaves/countertop/mg11h2020-1-1-cu-ft-counter-top-microwave-with-grilling-element-stainless-steel-mg11h2020ct-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144412933
^Camille
4 years, 3 months ago
by
Posted by:
Samsung