Samsung
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- First AnswerApril 24, 2013
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Samsung - 55" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
My tv won’t turn on. The power indicator goes on and off constantly every 2 or 3 seconds. What should I do?
Hi Mickey - So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 43 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
How do you make this hands free? My husband had a stroke and can't push the buttons.
Hi raeb - You can enable the Voice Wake-Up (hands-free) function by going to Settings > All Settings > General & Privacy > Voice > Voice Wake-Up. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black Stainless Steel
Keep your groceries fresh and delicious for longer. This Samsung refrigerator offers plenty of space, adjustable shelves, and controlled zones that store produce, meats and more at the ideal temperatures.
I can't see where you get the water from the stock photos. Can someone point out where the internal water source is at?
Hi aligaterr,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black stainless steel.
The water dispenser is located on the left side between the bottom and middle shelf. I have shared the user manual link below. Please access the link and turn to page 17 for the layout of the refrigerator.
https://downloadcenter.samsung.com/content/UM/201904/20190418151521400/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144564309
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 25.5 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Internal Water Dispenser - Black stainless steel.
The water dispenser is located on the left side between the bottom and middle shelf. I have shared the user manual link below. Please access the link and turn to page 17 for the layout of the refrigerator.
https://downloadcenter.samsung.com/content/UM/201904/20190418151521400/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144564309
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
The Samsung Grill Cooking Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. Ft. capacity. The grilling element allows you to enjoy crispy food in minutes. Additionally, the Ceramic Enamel interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple
Can I bake cupcakes?
Hi Mia,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel.
The oven is not designed for baking cupcakes. I have shared the user manual link below. Please access the link and turn to pages 12 - 22 for using the oven.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144564068
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel.
The oven is not designed for baking cupcakes. I have shared the user manual link below. Please access the link and turn to pages 12 - 22 for using the oven.
https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144564068
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave - Stainless Steel
Cook with variety. This Samsung over-the-range microwave lets you create quick, healthy meals, crispy fried foods, baked or roasted dishes, and much more. Convection and Slim Fry technologies heat food faster and more evenly than traditional microwave cooking.
What color and material is on the inside? Does it have racks? Turntable? Interior Light?
Hi Millie,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
The microwave is a dark color on the inside. A low and high rack is included with the microwave. A turntable (glass tray) is included, and the microwave oven is equipped with an interior light.
I have shared the user manual link below. Please access the link and turn to page 10 to find out all the accessories and parts that go with it.
https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144564018
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.7 Cu. Ft. Convection Over-the-Range Fingerprint Resistant Microwave -Stainless Steel - Stainless steel.
The microwave is a dark color on the inside. A low and high rack is included with the microwave. A turntable (glass tray) is included, and the microwave oven is equipped with an interior light.
I have shared the user manual link below. Please access the link and turn to page 10 to find out all the accessories and parts that go with it.
https://downloadcenter.samsung.com/content/UM/201904/20190417134224394/MC17J8000CG_AA_DE68-04224E-02_EN-MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144564018
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Electric Self-Cleaning Fingerprint Resistant Slide-In Range with Convection - Black Stainless Steel
An aesthetic for any kitchen. This striking Samsung range offers a black ceramic cooktop, brushed stainless steel finish, and a large glass door, for a look and feel that matches its innovative features.
Our space for this oven is exactly 30 inches. Is the top larger than 30 inches?
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Electric Self-Cleaning Fingerprint Resistant Slide-In Range with Convection - Black stainless steel.
The range has an equal width of 29 15/16 inches. Minimum cabinet opening is 30 inches. I have shared the installation link below. Please access the link and turn to page 5 for the complete dimension of the range.
https://downloadcenter.samsung.com/content/EM/201811/20181130090015185/Install_NE58H9970WS_AA_AC_DG68-00594A-07_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144563959
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Electric Self-Cleaning Fingerprint Resistant Slide-In Range with Convection - Black stainless steel.
The range has an equal width of 29 15/16 inches. Minimum cabinet opening is 30 inches. I have shared the installation link below. Please access the link and turn to page 5 for the complete dimension of the range.
https://downloadcenter.samsung.com/content/EM/201811/20181130090015185/Install_NE58H9970WS_AA_AC_DG68-00594A-07_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144563959
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Bespoke 12.0 cu. ft. Bottom Freezer refrigerator - Navy Glass
BESPOKE Bottom Freezer refrigerator can be used alone or combined with another BESPOKE Bottom Freezer refrigerator or Flex Column, to design the perfect refrigerator for your home. Plus, choose from three unique colors.
I planning to purchase this fridge, I saw it is compatible with Alexa, how it works? Can I control the fridge from the app or the fridge has a build in hub? I cannot find more details on it
Hi Byronviny,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 12.0 cu. ft. Bottom Freezer refrigerator - Navy glass.
The refrigerator is not wi-fi ready. It will not connect to the internet nor to any handheld device through the app or with Alexa. I have shared the user manual link below. Please access the link and turn to pages 18 -21 for operating the refrigerator.
https://downloadcenter.samsung.com/content/UM/202108/20210819203754012/DA68-04069E-01_EN_svc.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144563882
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 12.0 cu. ft. Bottom Freezer refrigerator - Navy glass.
The refrigerator is not wi-fi ready. It will not connect to the internet nor to any handheld device through the app or with Alexa. I have shared the user manual link below. Please access the link and turn to pages 18 -21 for operating the refrigerator.
https://downloadcenter.samsung.com/content/UM/202108/20210819203754012/DA68-04069E-01_EN_svc.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144563882
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
What size gas fitting is required?
Hi William,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convection - Stainless steel.
The parts needed for the gas fitting can be found below.
a. Gas line shut-off valve.
b. Flexible metal appliance connector ½ in (ID) x 5 ft.
c. Flare union adapter ¾ in or ½ in (NPT) x ½ in (ID).
d. Flare union adapter ½ in (NPT) x ½ in (ID).
e. 135-degree elbow (optional).
f. Lag bolt or ½-in (OD) sleeve anchor.
I have shared the user manual link below. Please access the link and turn to pages 10, 15, 17 - 19 for the gas requirements.
https://downloadcenter.samsung.com/content/EM/202103/20210317173440561/Install_NX60A6_DG68-01337A-00_EN-MES-CFR_201230.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144563849
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convection - Stainless steel.
The parts needed for the gas fitting can be found below.
a. Gas line shut-off valve.
b. Flexible metal appliance connector ½ in (ID) x 5 ft.
c. Flare union adapter ¾ in or ½ in (NPT) x ½ in (ID).
d. Flare union adapter ½ in (NPT) x ½ in (ID).
e. 135-degree elbow (optional).
f. Lag bolt or ½-in (OD) sleeve anchor.
I have shared the user manual link below. Please access the link and turn to pages 10, 15, 17 - 19 for the gas requirements.
https://downloadcenter.samsung.com/content/EM/202103/20210317173440561/Install_NX60A6_DG68-01337A-00_EN-MES-CFR_201230.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144563849
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
What is the total height of both washer and dryer stacked together With the stacking hardware installed?
Hello.
Thank you for reaching out regarding your Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam on what is the height when both and washer are stacked. Regarding your concern, it would be 67 inches.
I suggest you check this link for further assistance.
https://image-us.samsung.com/SamsungUS/home/home-appliances/washer-and-dryer-sets/032021/2021_WW22K6800AW_V4.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144563419
^Camille
Thank you for reaching out regarding your Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam on what is the height when both and washer are stacked. Regarding your concern, it would be 67 inches.
I suggest you check this link for further assistance.
https://image-us.samsung.com/SamsungUS/home/home-appliances/washer-and-dryer-sets/032021/2021_WW22K6800AW_V4.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144563419
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Does this model come with the Apple Airplay technology built in? I saw that the 2021 model has it but don't see it on the specs for the is 2022 model.
Hi Gary - It sure does! The Frame TV features out-of-the-box AirPlay 2 support. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung