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- First AnswerApril 24, 2013
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Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel
Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.
Cleaned the freezer took ice bucket out and but it back in. Is there a reset button to make ice. Or does the tray have to be position a certain way to tell the ice maker to start produce ice again. The ice button
Hi MikeH,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless steel.
I have shared the user manual link below. Please access the link and turn to page 24.
I have also shared a video link to help with your ice maker concerns.
https://www.youtube.com/watch?v=DUhs6eD1ceA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144376350
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless steel.
I have shared the user manual link below. Please access the link and turn to page 24.
I have also shared a video link to help with your ice maker concerns.
https://www.youtube.com/watch?v=DUhs6eD1ceA
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144376350
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A13 5G 64GB (Unlocked) - Black
We~ve gone and done it. Galaxy A13 5G packs our core features into one of the most affordable 5G phones on the market. What does that mean for you? Quick downloading and streaming virtually lag-free on an expansive and smooth display. Incredible video capturing and photos with a high-res triple camera, and enhanced storage that has room for all your favorite memories. Plus, awesome connectivity with a long-lasting battery that charges up fast.
Does this work on Verizon wireless
Hi Tapper. Thank you for bringing this to our attention. I appreciate you raising this inquiry regarding whether Galaxy A13 5G(Unlocked) if it can be used with Verizon.
Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144376339
Have a great day.
^Charles
Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144376339
Have a great day.
^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. Freestanding Gas Convection Range with WiFi and No-Preheat Air Fry - Black Stainless Steel
Elevate the look of your kitchen with Samsung~s new Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
is this all fingerprint resistant black?
Hi TL.
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Freestanding Gas Convection Range with WiFi and No-Preheat Air Fry if this all finger resistant finish. Regarding your concern, yes, it is.
I suggest you check this link for full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu-ft-smart-freestanding-gas-range-with-no-preheat-air-fry-and-convectionplus-in-black-stainless-steel-nx60a6711sg-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144376309
^Camille
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Freestanding Gas Convection Range with WiFi and No-Preheat Air Fry if this all finger resistant finish. Regarding your concern, yes, it is.
I suggest you check this link for full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu-ft-smart-freestanding-gas-range-with-no-preheat-air-fry-and-convectionplus-in-black-stainless-steel-nx60a6711sg-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144376309
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with AutoFill Water Pitcher - Custom Panel Ready
Counter Depth 4-Door French Door Refrigerator with customizable and changeable door panels available in a variety of colors and finishes. Reinvent water and ice the way you want it with Samsung~s AutoFill Water Pitcher and Dual Ice Maker with cubed ice and Ice Bites
What does it mean by “custom panel ready?” Does it mean it already has colored panels or i should choose 4 colored panels of my choice?
Hi Grace.
Thank you for reaching out regarding your Samsung - 23 cu. ft. Bespoke Counter Depth 4-Door French Door Refrigerator with AutoFill Water Pitcher what does it mean by “custom panel ready. Regarding your concern, it means there are already colored panels available.
I suggest you check this link for further assistance.
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-customizable-door-panel-colors-and-beverage-center-in-clementine-glass-bndl-1646236423832/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144376259
^Camille
Thank you for reaching out regarding your Samsung - 23 cu. ft. Bespoke Counter Depth 4-Door French Door Refrigerator with AutoFill Water Pitcher what does it mean by “custom panel ready. Regarding your concern, it means there are already colored panels available.
I suggest you check this link for further assistance.
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-29-cu-ft-with-customizable-door-panel-colors-and-beverage-center-in-clementine-glass-bndl-1646236423832/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144376259
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel
A counter-depth refrigerator that is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. CoolSelect Pantry provides a full-width drawer to chill or defrost food to ideal temperatures.
What is the CoolSelect Pantry?
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry™ - Stainless steel.
The Cool Select Pantry is a full-width drawer with adjustable temperature control. This pantry can be used for large party trays, deli items, pizza, beverages, and miscellaneous items. There is a temperature control which can adjust the amount of cold air allowed into the pantry.
Your reference number: 1144376034
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry™ - Stainless steel.
The Cool Select Pantry is a full-width drawer with adjustable temperature control. This pantry can be used for large party trays, deli items, pizza, beverages, and miscellaneous items. There is a temperature control which can adjust the amount of cold air allowed into the pantry.
Your reference number: 1144376034
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung~s Wine Cooler is beautifully designed, with a 51-bottle storage capacity. So go ahead and get your favorite red, white or sparkling beverage, they~ll all be kept at the optimal temperature, ready for your next toast.
Is this Samsung beverage cooler available in black stainless steel?
Hi Summer82.
Thank you for reaching out regarding your Samsung - 51-Bottle Capacity Wine Cooler if black stainless is available. Regarding your concern, there is only one color available: stainless steel.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/51-bottle-capacity-wine-cooler-in-stainless-steel-rw51ts338sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144375966
^Camille
Thank you for reaching out regarding your Samsung - 51-Bottle Capacity Wine Cooler if black stainless is available. Regarding your concern, there is only one color available: stainless steel.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/51-bottle-capacity-wine-cooler-in-stainless-steel-rw51ts338sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144375966
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.
Do the doors come off for getting through a doorway.
Hi Peanut,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless steel.
Yes, the doors may be detached to get through a doorway. I have shared the user manual link below. Please access the link and turn to page 20 - 25.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144375951
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless steel.
Yes, the doors may be detached to get through a doorway. I have shared the user manual link below. Please access the link and turn to page 20 - 25.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144375951
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 7.4 Cu. Ft. Electric Dryer with Steam and Sensor Dry - Fingerprint Resistant Black Stainless Steel
Advanced features, such as Steam Sanitize+, eliminate 99.9% of germs and bacteria, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes. With 12 preset drying cycles, you can cover almost every drying need for your active family.
When using the steam cycles, should we actually see noticeable steam in the drier? I would think so, and am worried the steam function is not working as intended as we have never seen any steam, and many times the clothed still come out wrinkled.
Hi Pnkpitt.
Thank you for reaching out regarding your Samsung - 7.4 Cu. Ft. Electric Dryer with 12 Cycles and Sensor Dry. Steam cycle and I am sorry to learn the clothes are wrinkled. Regarding your concern, I suggest you extend the drying time by a minimum of 20 minutes; this depends on the item and load type to remove the wrinkle.
I suggest you check this link to your user manual for assistance. Please go to page 54.
https://downloadcenter.samsung.com/content/UM/202109/20210906153018685/FLEX_WV9900A-MD_SImpleUX_DC68-04316A-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144375890
^Camille
Thank you for reaching out regarding your Samsung - 7.4 Cu. Ft. Electric Dryer with 12 Cycles and Sensor Dry. Steam cycle and I am sorry to learn the clothes are wrinkled. Regarding your concern, I suggest you extend the drying time by a minimum of 20 minutes; this depends on the item and load type to remove the wrinkle.
I suggest you check this link to your user manual for assistance. Please go to page 54.
https://downloadcenter.samsung.com/content/UM/202109/20210906153018685/FLEX_WV9900A-MD_SImpleUX_DC68-04316A-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144375890
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black
Samsung's new Smart Dial Washer with FlexWash lets you wash two separate loads at the same time or independently with two washers in the same unit. It uses AI power to learn and recommend your favorite wash cycles, has a large 6.0 cu. ft. total capacity, and can wash a full load of laundry with full performance in just 28 minutes with Super Speed Wash.
How do you change the ringtone on the machine? It plays the most annoying sound for like a minute. I tried downloading the app and connecting it, nothing works.
Hi Jess.
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Total Capacity Smart Dial Washer with FlexWash™ and SuperSpeed Wash on how to change the ringtone. Regarding your concern, if you are asking about the Alarm of the washer, you may switch this off. Here are the steps you need to follow.
You can turn the sound on or off from the washer. When this function is set to Off, the melody of cycle completion and the power-off beep does not sound. However, the other sounds stay active.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select Alarm, and then tap OK.
3. Tap OK to select On or Off.
- The default setting is On.
NOTE
The setting remains unchanged even if you restart the washer.
I suggest you check this link to your user manual for assistance. Please go to page 54.
https://downloadcenter.samsung.com/content/UM/202109/20210906153018685/FLEX_WV9900A-MD_SImpleUX_DC68-04316A-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144375814
^Camille
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Total Capacity Smart Dial Washer with FlexWash™ and SuperSpeed Wash on how to change the ringtone. Regarding your concern, if you are asking about the Alarm of the washer, you may switch this off. Here are the steps you need to follow.
You can turn the sound on or off from the washer. When this function is set to Off, the melody of cycle completion and the power-off beep does not sound. However, the other sounds stay active.
1. Tap and hold Options for 3 seconds.
2. Turn the Navigation dial to select Alarm, and then tap OK.
3. Tap OK to select On or Off.
- The default setting is On.
NOTE
The setting remains unchanged even if you restart the washer.
I suggest you check this link to your user manual for assistance. Please go to page 54.
https://downloadcenter.samsung.com/content/UM/202109/20210906153018685/FLEX_WV9900A-MD_SImpleUX_DC68-04316A-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144375814
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
Does it work with 220volts ?
Hi Mahnoosh,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless steel.
The refrigerator uses AC 115 - 120 voltage. I have shared the user manual link below. Please access the link and turn to page 3.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144375798
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless steel.
The refrigerator uses AC 115 - 120 voltage. I have shared the user manual link below. Please access the link and turn to page 3.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144375798
Leo
4 years, 4 months ago
by
Posted by:
Samsung