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April 24, 2013
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October 5, 2026
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Samsung - HW-A40R 4ch Sound bar with Surround sound expansion - Black

Powerful, yet compact sound experience

Bought the Hw 40r didn’t have a remote. I can’t find a replacement online. Does anyone know what will replace the stock remote Or a model number I can look up

Hi John! The part number for the HW-40R remote is AH81-11699A. ^Patty

4 years, 4 months ago

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Samsung

Samsung - 2.1-Channel Soundbar with Wireless Subwoofer and DOLBY AUDIO / DTS 2.0 - Black

Elevate your audio experience with high-quality optimized sound. The power of Samsung sound bar HW-A430/ZA makes surround soundbar comes to life with speakers that fire all around you.

I’m not sure what we are doing wrong. We bought this and the 7 series Samsung tv and the sound from this bar sucks. It’s muffled as if there are speakers in a surround sound system missing or something. Review are great so must be us.

Hi Jo! So we can best assist with sound settings and troubleshooting, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Patty

4 years, 4 months ago

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Samsung

Samsung - 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+ - Brushed Black

Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.

Does this Dryer come with or Have a shoe drying rack?

Hi Nicks.

Thank you for reaching out regarding your Samsung - 7.4 cu. ft. Smart Electric Dryer with Steam Sanitize+ if this has a shoe drying rack. Regarding your concern, this does not have a shoe drying rack.

I suggest you check this link to your user manual for assistance. Please go to page 24.

https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144554736

^Camille

4 years, 4 months ago

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Samsung

Samsung - 51-Bottle Capacity Wine Cooler - Stainless Steel

Samsung~s Wine Cooler is beautifully designed, with a 51-bottle storage capacity. So go ahead and get your favorite red, white or sparkling beverage, they~ll all be kept at the optimal temperature, ready for your next toast.

How many bottles of red wine will it hold in the red wine zone?

Hi carly.

Thank you for reaching out regarding your Samsung - 51-Bottle Capacity Wine Cooler on how many bottles of red wine this can hold. Regarding your concern, this wine cooler can hold a total of 51 bottles of wine.

I suggest you check this link for the full specs, features, and dimensions.

https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/51-bottle-capacity-wine-cooler-in-stainless-steel-rw51ts338sr-aa/#support

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144554519

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - Platinum

Samsung~s new 4.5 cu. ft. large capacity Front Load Washer features Super Speed Wash, so you can wash full loads with full performance in just 28 minutes, and has built-in Wi-Fi so you can receive end of cycle alerts and remotely start, stop, and schedule laundry right from your smartphone.

See all Q&A for this product

How does the washer do with heavier loads, such as quilts and comforters? Will it handle king size?

Hi LC.

Thank you for reaching out regarding your Samsung - 4.5 cu. ft. Large Capacity Smart Front Load Washer with SuperSpeed Wash if this can king-size comforter. Regarding your concern, as this washer has a bedding cycle, you can wash your quilts and comforter.

I suggest you check this link to your user manual for further assistance. Please go to page 37.

https://downloadcenter.samsung.com/content/UM/202203/20220308170145338/WF6300B_DC68-04355A-01_EN_CFR_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144554335

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ - Stainless Steel

The Samsung Smart Instant Heat Slide-in Induction Range with Air Fry and Convection+ is powered by induction, making it hyperfast, which means less waiting and more cooking. Air Fry mode lets you enjoy healthier fried foods fast. Air Fry tray included.

Is the oven self cleaning?

Hi Bones.

Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range with Air Fry & Convection+ if the oven is self-cleaning. Regarding your concern, yes, the oven is self and steam cleaning.

I suggest you check this link for the full specs, features, and dimensions.

https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-instant-heat-slide-in-induction-range-with-air-fry-and-convection-in-stainless-steel-ne63b8611ss-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144553907

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

Can you mount this with a tilting wall bracket?

Hi there - You sure can. You can utilize any universal wall mount that supports a VESA pattern of 200mm x 200mm. ^Gina

4 years, 4 months ago

Posted by:

Samsung

Samsung - 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Will the included cable work in-wall if there is a conduit in the wall for cables?

BobCatter - So we can best assist with your question, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina

4 years, 4 months ago

Posted by:

Samsung

Samsung - 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

Why do you need a different power cable for in-wall? I saw a previous answer that referenced vg-socr86u/za as the cable needed. It is not in stock anywhere. Will the regular included cable work in-wall?

BobCatter - The included One Invisible Connection cable is not rated for in-wall use; it is not recommended to run this through your wall. ^Gina

4 years, 4 months ago

Posted by:

Samsung

Samsung - 50" Class The Frame QLED 4K UHD Smart Tizen TV (2022)

How is the viewing angle for this?

Best Answer

Hi there - The 2022 Frame TV features Wide Viewing Angle technology, as well as Anti-Reflection and Matte Display Film premium matte finish which limits light distraction on your screen by reducing the effects of glare. ^Gina

4 years, 4 months ago

Posted by:

Samsung