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Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking with your stove simple and fun.

See all Q&A for this product

My Samsung gas range has been a dream. But recently it sounds like it is burping when the oven is preheating. Is this a concern that needs professional attention?

Hi Baker75.

We really appreciate you sharing your experience with your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle having sounds during preheating. Thank you for loving the product. Regarding your concern, that noise is normal as the oven is functioning.

I suggest you check this link for the normal sounds that the range would have.

https://www.samsung.com/us/support/troubleshooting/TSG01110180/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144376865

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.

See all Q&A for this product

What is the warranty on the compressor?

Hi marys,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel.

The refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:

One (1) year parts and labor.

Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing).

Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only.

Please click on the link for complete details of warranty coverage.

https://www.samsung.com/us/support/service/warranty/RS27T5200SG/AA

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144376829

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 21.1 cu. ft. Top-Freezer Refrigerator with FlexZone - Black stainless steel

This Top-Freezer Refrigerator features FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.

Are the shelves on the door and inside the fridge adjustable?

Hi Diana,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 21.1 Cu. Ft. Top-Freezer Fingerprint Resistant Refrigerator - Black stainless steel.

The shelves inside the fridge are adjustable; however, the shelves on the doors are fixed. I have shared the user manual link below for your use.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144376785

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel

Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.

Does it have a water dispenser?

Greetings!

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator - Stainless steel.

This particular refrigerator or model only has an ice maker. It is not equipped with an ice and water dispenser.

I have shared the user manual link below. Please click on the link and turn to pages 14 - 18.

https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144376707

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 4.0 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator - White

Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly

See all Q&A for this product

Can you start the fill before you add the clothes

Hello.

Thank you for reaching out regarding your Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave™ Agitator and Soft-Close Lid if it needs to be filled first before starting. Regarding your concern, here are the steps you need to follow.

1. Add liquid (or powder) detergent and additives.

2. Load your washer.

3. Select the appropriate cycle and options for the load.

4. Close the lid.

5. Press START/PAUSE.

6. The Wash Indicator illuminates.

7. The estimated cycle time will appear in the display.
The time may fluctuate to indicate the time remaining in the cycle.

I suggest you check this link to your user manual for further assistance. Please go to page 30.

https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144376671

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 36 in. Wide 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling - Stainless Steel

Samsung's 22 cu. ft. side-by-side counter-depth refrigerator is beautifully designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design with elegant flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend perfectly into your cabinetry, adding function and style to your kitchen.

See all Q&A for this product

The depth with handle should be different from without handle. The info shown in the website are the same. It is weird. Please help to clarify. Thanks.

Hi Glory,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless steel

The refrigerator has a door handle that is recessed, hence the depth of the refrigerator is 28 19/32" (726 mm).

I have shared the user manual link. Please click on the link and turn to pages 17-18.

https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144376632

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator - Stainless Steel

Samsung~s Family Hub refrigerator helps you connect to what~s most important: your family and home, whenever and wherever. Family Hub lets you see inside your refrigerator from anywhere, manage your family~s calendars, stream music and stay connected right from your Family Hub screen. Now with Family Board, a digital bulletin board, you can create a home screen with personalized pictures, stickers and hand-written notes for your family.

How easy is the inside to clean? Can you pull out the shelves easily? Can you remove the glass from any shelves to clean under the cracks? Any issues with crud getting stuck in impossible to clean places?

Hi patton428.

Thank you for reaching out regarding your Samsung - Family Hub 28 Cu. Ft. 4-Door Flex French Door Fingerprint Resistant Refrigerator if it is easy to clean the refrigerator. Regarding your concern, yes, it is easy to clean.

I suggest you check this link to your user manual for step-by-step on how to clean your refrigerator. Please go to pages 61 to 69.

https://downloadcenter.samsung.com/content/UM/201812/20181210134815685/T-TYPE_RF9500N_DA68-03460M-01_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144376625

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - Galaxy Tab A7 Lite 8.7" 64 GB - Wi-Fi - Dark Gray

Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.

Does this tablet come with the cover pictured?

Hi Sue. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Galaxy Tab A7 Lite. In line with this, The Galaxy Tab A7 Lite cover is sold separately.

Galaxy Tab A7 Lite cover
https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=Galaxy%20Tab%20A7%20Lite%20cover&sort=relevance&size=30&category=Accessories

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144376464

Have a great day.

^Charles

4 years, 4 months ago

Posted by:

Samsung

Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look

The 11.4 cu. ft. Samsung Convertible Upright Freezer features a convertible zone that can switch from freezer to fridge. It~s designed for flexibility with removable drawers, adjustable door bins and shelves. High-efficiency LED lighting makes it easy to find exactly what you are looking for.

Does the freezer come in white? It is exactly what I’m looking for.

https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/11-4-cu--ft--capacity-convertible-upright-freezer-in-stainless-look-rz11m7074sa-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144376423

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - Jetbot Mop - White

Sit back, relax and let the Samsung Jet Mop automatically clean your floors. Samsung~s Jet Mop automatically cleans all type of floors, like tile, vinyl, laminate or hardwood. This robotic mop features dual spinning fiber pads that easily and quickly remove dust and dirt. Now, you can simply take it easy as the intelligent Jet Mop does the hard work for you.

To protect the lithium battery, do i plug jetbot on wall all the time when not using? or should i charge jetbot only a few hours before each use?

Hi parkucr.

Thank you for reaching out regarding your Samsung - Jetbot Mop on how you can protect the lithium battery. Regarding your concern, it would be best to charge the jetbot only a few hours before each use.

I suggest you check this link for further assistance.

Charge and store your Jetbot Mop - Samsung

https://www.samsung.com/us/support/answer/ANS00086884/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144376379

^Camille

4 years, 4 months ago

Posted by:

Samsung