Samsung
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Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
I bought this expensive washer and dryer set. Within 18 months the diaphragm had to be replaced on the washer. The top washer broke a month after that. I got the diaphragm fixed as a "courtesy". its been two years are 4 months. Diaphragm broken again.
Hi Purchase,
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
Your washing machine is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor.
Three (3) years stainless tub part (Part Only).
Ten (10) years washing DD motor part (Part Only).
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/WV60M9900AW/A5
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144379272
Leo
Thank you for your honest feedback and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
Your washing machine is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period, starting from the date of original purchase, of:
One (1) year parts and labor.
Three (3) years stainless tub part (Part Only).
Ten (10) years washing DD motor part (Part Only).
Please click on the link for complete details of warranty coverage.
https://www.samsung.com/us/support/service/warranty/WV60M9900AW/A5
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144379272
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Bring convenient restaurant-style features to your kitchen with this stainless steel Samsung gas cooktop. Four burners provide flexibility to cook multiple dishes simultaneously, and various outputs let you maintain a low simmer or quickly boil water. Continuous grating makes it easy to slide saucepans and skillets smoothly and easily across this Samsung gas cooktop.
The grates are extremely heavy and hurting while cleaning and cooking. Are there alternate parts?
Hi HEAVYGRATES,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 30" Built-In Gas Cooktop with 4 Burners - Stainless steel.
The burner grates are made of cast iron with a matte black porcelain-coated finish for durability purposes.
You may visit our authorized distributor for parts and accessories for alternative parts. I have shared their website below.
https://www.samsungparts.com/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144379033
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 30" Built-In Gas Cooktop with 4 Burners - Stainless steel.
The burner grates are made of cast iron with a matte black porcelain-coated finish for durability purposes.
You may visit our authorized distributor for parts and accessories for alternative parts. I have shared their website below.
https://www.samsungparts.com/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144379033
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Stainless Steel
A refrigerator that is beautifully designed, with an modern dispenser, polished door, and sleek handles. The Food Showcase Door provides quick access to on-the-go items.
Is the automatic refillable water pitcher dishwasher safe?
Hi Beerman.
Thank you for reaching out regarding your Samsung - 27.8 cu. ft. 4-Door French Door Refrigerator with Food Showcase if the automatic refillable water pitcher is dishwasher safe. Regarding your concern, the AutoFill Water Pitcher is not dishwasher safe.
I suggest you check this link for assistance with your automatic fill water pitcher.
Automatically fill your water pitcher in your Samsung fridge.
https://www.samsung.com/us/support/answer/ANS00062328/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144378862
^Camille
Thank you for reaching out regarding your Samsung - 27.8 cu. ft. 4-Door French Door Refrigerator with Food Showcase if the automatic refillable water pitcher is dishwasher safe. Regarding your concern, the AutoFill Water Pitcher is not dishwasher safe.
I suggest you check this link for assistance with your automatic fill water pitcher.
Automatically fill your water pitcher in your Samsung fridge.
https://www.samsung.com/us/support/answer/ANS00062328/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144378862
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.
Fingerprint Resistant - Can you see fingerprints on it?
Hi Melissa.
Thank you for reaching out regarding your Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser if this is fingerprint-resistant. Regarding your concern, this has Fingerprint Resistant Stainless Steel.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/27-cu-ft-large-capacity-3-door-french-door-refrigerator-with-external-water-ice-dispenser-in-stainless-steel-rf27t5201sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144378706
^Camille
Thank you for reaching out regarding your Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser if this is fingerprint-resistant. Regarding your concern, this has Fingerprint Resistant Stainless Steel.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/27-cu-ft-large-capacity-3-door-french-door-refrigerator-with-external-water-ice-dispenser-in-stainless-steel-rf27t5201sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144378706
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel
The heavy-duty StormWash dishwasher is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of virtually silent washes for a quieter kitchen at 42dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity. Premium ball-bearing racks assure smooth back and forth rack movement.
Does this dishwasher really have a water softener?
Hi wtex63,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel.
The dishwasher is equipped with an operation of rinse only. This cycle is used for rinsing dishes, glasses, and silverware that will not be washed right away.
I have shared the user manual link below. Please feel free to click or go to the link and turn to page 30.
https://downloadcenter.samsung.com/content/UM/201907/20190704123713524/MANUAL_USERS_DD68-00211A-00_EN_MES_20190425.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144378673
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Stainless steel.
The dishwasher is equipped with an operation of rinse only. This cycle is used for rinsing dishes, glasses, and silverware that will not be washed right away.
I have shared the user manual link below. Please feel free to click or go to the link and turn to page 30.
https://downloadcenter.samsung.com/content/UM/201907/20190704123713524/MANUAL_USERS_DD68-00211A-00_EN_MES_20190425.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144378673
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Does this work with RH22H9010SR
Hi Green.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, the water filter is compatible with your refrigerator would be HAF-CIN/EXP.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/36-wide-22-cu-ft-capacity-counter-depth-side-by-side-food-showcase-refrigerator-with-metal-cooling-stainless-steel-rh22h9010sr-aa/#specs
I have also included this link to purchase the water filter.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/#specs
You can also check your user manual to assist you in changing the water filter. Please go to pages 39-40
https://downloadcenter.samsung.com/content/UM/201808/20180831135117702/DA68-02976A-10.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144378540
^Camille
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, the water filter is compatible with your refrigerator would be HAF-CIN/EXP.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/36-wide-22-cu-ft-capacity-counter-depth-side-by-side-food-showcase-refrigerator-with-metal-cooling-stainless-steel-rh22h9010sr-aa/#specs
I have also included this link to purchase the water filter.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/#specs
You can also check your user manual to assist you in changing the water filter. Please go to pages 39-40
https://downloadcenter.samsung.com/content/UM/201808/20180831135117702/DA68-02976A-10.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144378540
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
What is the power strength of the exhaust fan in this model?
Hi Frank,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
The vent power in this model is 400 CFM. I have shared below the specification link for the microwave.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/new-handle-1-9-cu-ft-over-the-range-microwave-with-sensor-cooking-me19r7041fs-aa/#specs
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144378550
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
The vent power in this model is 400 CFM. I have shared below the specification link for the microwave.
https://www.samsung.com/us/home-appliances/microwaves/over-the-range/new-handle-1-9-cu-ft-over-the-range-microwave-with-sensor-cooking-me19r7041fs-aa/#specs
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144378550
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
I'm wondering what the size of the cooktop is, as I want to get a protective cover to put on top of the glasstop for when the stove is not in use. Thank you
Hi AmandaHolly,
Thank for you your interest in our product the Samsung Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel. To answer your question about the size of the cooktop here are the cooktop dimensions.
Total Number of Burners5
Total Number of Elements5
Burner - Left FrontBridge, 1800 W
Burner - Left RearBridge, 1800 W
Burner - Right Front6" / 9"/12", 3000 W
Burner - Right Rear6", 1200 W
Cooktop MaterialWarming Center, 100 W
Cooktop TypeGlass ceramic
Center Burner TypeElectric Radiant
Hot Surface Indicator LightYes
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144378462
^Ross
Thank for you your interest in our product the Samsung Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel. To answer your question about the size of the cooktop here are the cooktop dimensions.
Total Number of Burners5
Total Number of Elements5
Burner - Left FrontBridge, 1800 W
Burner - Left RearBridge, 1800 W
Burner - Right Front6" / 9"/12", 3000 W
Burner - Right Rear6", 1200 W
Cooktop MaterialWarming Center, 100 W
Cooktop TypeGlass ceramic
Center Burner TypeElectric Radiant
Hot Surface Indicator LightYes
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
Reference number:1144378462
^Ross
4 years, 4 months ago
by
Posted by:
Samsung
Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly
Can I use a fabric softener dispenser ball during normal or quick wash? I do not want to always have to choose deep wash. Also how do I cut off extra rinse to shorten the washing time? This machine takes so much more time and water. Thank you.
Hi Marilyn,
Thank you for reaching out and we hope you are in good health. We are glad to know that you have selected and purchased a Samsung washer. We hope that the appliance is working up to your standard.
Yes, you can use a fabric softener dispenser ball during normal or quick wash. I have shared the user manual link below. Please click or get to the link and turn to page 56 for the cycle chart.
The cycle chart will allow you to plan your washes as you would know which setting to use.
https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144378410
Leo
Thank you for reaching out and we hope you are in good health. We are glad to know that you have selected and purchased a Samsung washer. We hope that the appliance is working up to your standard.
Yes, you can use a fabric softener dispenser ball during normal or quick wash. I have shared the user manual link below. Please click or get to the link and turn to page 56 for the cycle chart.
The cycle chart will allow you to plan your washes as you would know which setting to use.
https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144378410
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 23 cu. ft. 4-Door Flex Counter Depth Smart Refrigerator with Family Hub - Black Stainless Steel
Smart Counter Depth 4-Door Flex refrigerator with Family Hub helps you connect to what~s most important: your family and home. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge.
Is this fingerprint resistant?
Hi Steven,
Thank for you your interest in our product the Samsung - 23 cu. ft. Smart Counter Depth 4-Door Flex™ Refrigerator with Family Hub™ & Beverage Center - Black stainless steel. to answer your question if this is fingerprint resistant? Yes, it is.
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
^Ross
Thank for you your interest in our product the Samsung - 23 cu. ft. Smart Counter Depth 4-Door Flex™ Refrigerator with Family Hub™ & Beverage Center - Black stainless steel. to answer your question if this is fingerprint resistant? Yes, it is.
For further inquiries you may reach us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung.
^Ross
4 years, 4 months ago
by
Posted by:
Samsung