Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count73530
- Helpfulness Votes37,918
- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
- Featured Answers0
- Best Answers3939
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel
Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.
Does it has water dispense?
Hi Mauro.
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker if this has a water dispenser. Regarding your concern, there is no water dispenser.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/36-wide-26-cu-ft-french-door-with-filtered-ice-maker-stainless-steel-rf260beaesr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144380166
^Camille
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker if this has a water dispenser. Regarding your concern, there is no water dispenser.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/36-wide-26-cu-ft-french-door-with-filtered-ice-maker-stainless-steel-rf260beaesr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144380166
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung's 22 cu. ft. side-by-side counter-depth refrigerator is beautifully designed with a built-in look for a seamless fit. It offers smooth and streamlined exterior design with elegant flat doors, a minimal display dispenser, and easy-to-open recessed handles that blend perfectly into your cabinetry, adding function and style to your kitchen.
What is the depth at which the hinges start?
Greetings
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless steel.
The depth where the hinges start from is 24 inches. I have shared the user manual link for your use. Please click on the link and turn to page 18.
https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144380118
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22 Cu. Ft. Side-by-Side Counter-Depth Refrigerator - Stainless steel.
The depth where the hinges start from is 24 inches. I have shared the user manual link for your use. Please click on the link and turn to page 18.
https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144380118
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
Is there a filter for the ice maker ? And do I need to replace it? If so, how often and where do I buy it ?
Hi Alecij23.
Thank you for reaching out regarding your Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker if there is a filter for the ice maker and if you need to replace it. Regarding your concern, The water filter and the water filter installation kit, You must purchase the water filter and the water filter
installation kit at a local hardware store for the ice maker to be used.
I suggest you check this link to your user manual for further assistance. Please go to pages 19 to 27.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379991
^Camille
Thank you for reaching out regarding your Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker if there is a filter for the ice maker and if you need to replace it. Regarding your concern, The water filter and the water filter installation kit, You must purchase the water filter and the water filter
installation kit at a local hardware store for the ice maker to be used.
I suggest you check this link to your user manual for further assistance. Please go to pages 19 to 27.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379991
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Stainless steel
Sleek, built-in look, 22.6 cu. ft. large capacity refrigerator with FlexZone helps keep family's food organized.
Is this silver or like a dark grey? We want stainless steel and not this new black/silver color out there.
Hi akadisco,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless steel.
We understand the color aspect needs to match to your liking and with your kitchen. The refrigerator comes in 3 colors:
a. Stainless Steel
b. Black Stainless Steel
c. Tuscan Stainless Steel
I have shared the specification sheet below for more information regarding the refrigerator.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/r23m8070dt-aa/pdf/RF23M8070SR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144379927
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator - Stainless steel.
We understand the color aspect needs to match to your liking and with your kitchen. The refrigerator comes in 3 colors:
a. Stainless Steel
b. Black Stainless Steel
c. Tuscan Stainless Steel
I have shared the specification sheet below for more information regarding the refrigerator.
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/r23m8070dt-aa/pdf/RF23M8070SR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144379927
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 27.8 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Food Showcase - Stainless Steel
A full depth refrigerator that is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The food showcase door provides quick access to on-the-go items.
Our ice maker freezes up constantly. Right now we can’t even get the ice tray out or use the water. It seems that is all locked up. How do you unlock it?
Greetings!
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
I have shared a link below that may help resolve your concern with the ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
I have also shared the user manual for additional information and troubleshooting. Please access the link and turn to pages 71 - 74.
https://downloadcenter.samsung.com/content/UM/202106/20210623102008256/FDR_AW2-14-FL_DA68-03872A-04_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144379896
Leo
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
I have shared a link below that may help resolve your concern with the ice maker.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
I have also shared the user manual for additional information and troubleshooting. Please access the link and turn to pages 71 - 74.
https://downloadcenter.samsung.com/content/UM/202106/20210623102008256/FDR_AW2-14-FL_DA68-03872A-04_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144379896
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel
Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.
Model RF26HFENDSR/AA
Hello,
I am trying to reset the filter warning sign that is on.
How do I do this?
Thanks!
I am trying to reset the filter warning sign that is on.
How do I do this?
Thanks!
Hi Archers123.
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker on how to reset the water filter. Regarding your concern, here are the steps to reset the filter light.
1. Find the Filter Reset button on the control panel if it's available. It is sometimes the secondary function of another button on the panel.
2. Once located, touch and hold the correct button for 3 seconds until the light resets.
3. The filter icon will either turn off or change back to its normal color when it's reset. This starts the 6 month timer over again.
I suggest you check this link for further assistance.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379860
^Camille
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker on how to reset the water filter. Regarding your concern, here are the steps to reset the filter light.
1. Find the Filter Reset button on the control panel if it's available. It is sometimes the secondary function of another button on the panel.
2. Once located, touch and hold the correct button for 3 seconds until the light resets.
3. The filter icon will either turn off or change back to its normal color when it's reset. This starts the 6 month timer over again.
I suggest you check this link for further assistance.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379860
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel
Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.
What is the height from the floor to the bottom of the fridge? (So the height of the rollers/wheels.)
Hello.
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker what is the height from the floor to the bottom of the fridge. Regarding your concern, the height would be 68 3/8” (1737 mm).
I suggest you check this link to your user manual for further assistance. Please go to page 6.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379726
^Camille
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker what is the height from the floor to the bottom of the fridge. Regarding your concern, the height would be 68 3/8” (1737 mm).
I suggest you check this link to your user manual for further assistance. Please go to page 6.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379726
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Jetbot Mop - White
Sit back, relax and let the Samsung Jet Mop automatically clean your floors. Samsung~s Jet Mop automatically cleans all type of floors, like tile, vinyl, laminate or hardwood. This robotic mop features dual spinning fiber pads that easily and quickly remove dust and dirt. Now, you can simply take it easy as the intelligent Jet Mop does the hard work for you.
Does this unit require water(specific) or cleaner(special brand)? Example: deionized, distilled, tap, boiled, spring. Example: fabuloso, pledge, mop and glow, bleach/water, brand compatible.
Hi IBounce.
Thank you for reaching out regarding your Samsung - Jetbot Mop does this unit require water or cleaner. Regarding your concern, simple water will do, and we also need you not to use any other liquids when filling the water supply kits.
I suggest you check this link for further assistance.
Clean with your Jetbot Mop - Samsung
https://www.samsung.com/us/home-appliances/vacuums/jetbot-mop/jetbot-mop-with-dual-spinning-technology-in-white-vr20t6001mw-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379632
^Camille
Thank you for reaching out regarding your Samsung - Jetbot Mop does this unit require water or cleaner. Regarding your concern, simple water will do, and we also need you not to use any other liquids when filling the water supply kits.
I suggest you check this link for further assistance.
Clean with your Jetbot Mop - Samsung
https://www.samsung.com/us/home-appliances/vacuums/jetbot-mop/jetbot-mop-with-dual-spinning-technology-in-white-vr20t6001mw-aa/#support
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379632
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry - White
Whether you~re at home or on the go, our Smart front load washer lets you start, stop, and schedule cycles easily from your smartphone with the SmartThings app.
Is the Y-connector and short water hose included in the purchase of this Model? It’s not clear in the What’s Included section.
Hi DryerPurchaser.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry if the Y-connector and short water hose are included upon purchase. Regarding your concern, yes, this is included.
I suggest you check this link to your user manual on the included parts when you purchase the dryer. Please go to page 25.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379471
^Camille
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Smart Gas Dryer with Steam and Sensor Dry if the Y-connector and short water hose are included upon purchase. Regarding your concern, yes, this is included.
I suggest you check this link to your user manual on the included parts when you purchase the dryer. Please go to page 25.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379471
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Water Filters for Select Samsung Refrigerators (2-Pack) - White
Give your family safe, fresh-testing water with Samsung genuine filters.Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons - 2 pack gives you a whole year of filtered water.
Is this compatible with RF22NPEDBSG/AA?
Hi erika.
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, the water filter that is compatible with your refrigerator would be HAF-CIN/EXP
I suggest you check this link to where you can purchase the water filter.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/
Also, I have included this link to the user manual on replacing the water filter. Please go to pages 67 to 68.
https://downloadcenter.samsung.com/content/UM/201808/20180831135827632/FDR_AW3-4_DA68-02897C-02_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379346
^Camille
Thank you for reaching out regarding your Water Filter for Select Samsung Refrigerators if this is compatible with your refrigerator. Regarding your concern, the water filter that is compatible with your refrigerator would be HAF-CIN/EXP
I suggest you check this link to where you can purchase the water filter.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-cin-refrigerator-water-filter-haf-cin-exp/
Also, I have included this link to the user manual on replacing the water filter. Please go to pages 67 to 68.
https://downloadcenter.samsung.com/content/UM/201808/20180831135827632/FDR_AW3-4_DA68-02897C-02_EN_MES_CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144379346
^Camille
4 years, 4 months ago
by
Posted by:
Samsung