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Samsung - 4.1-Channel Soundbar with Wireless Rear Speaker Kit and DOLBY AUDIO / DTS 2.0 - Black

Elevate your audio experience with high-quality optimized sound.

Is this system new or refurbished or open box?

Hi! Samsung products purchased through the standard procedure from Best Buy will be new in box. If an open box version is available, it will need to be manually selected from the products page. For assistance with purchasing the product, we recommend contacting Best Buy directly.
^Tim

4 years, 4 months ago

Posted by:

Samsung

Samsung - HW-A650 3.1ch Sound bar - Black

Elevate your experience with 3D virtual surround sound and built-in center speaker.

can this work with 65" Samsung qled tv?

Hi! Yes, you can connect the HW-A650 to a QLED TV with the included digital optical audio cable. If using a 2021 or 2022 Samsung QLED TV, you may want to explore a Q series soundbar for compatibility with Q Symphony technology allowing the TV speakers and soundbar to work together for a more immersive audio experience. Check out the HW-Q600A at the following link from Best Buy: https://www.bestbuy.com/site/samsung-hw-q600a-3-1-2ch-sound-bar-with-dolby-atmos-carbon-mid-silver/6454638.p?skuId=6454638
^Tim

4 years, 4 months ago

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Samsung

Samsung - HW-Q900A 7.1.2ch Soundbar with Dolby Atmos - Black

The next level of sound immersion.

The Soundbar Q900A has a phenomenal sound as connected to my Samsung TV QN75Q80T, yet the volume control of the soundbar remains at 100 regardless? (blasts our ears off, can only lower to 99 then jumps straigth back to 100... ) What's wrong?

Hi Dries! I am very sorry to hear about the issues you are experiencing with the volume control on your Samsung Soundbar. If possible, you may want to try updating the Firmware of the soundbar to the latest version (ver.1010.1). You can update the soundbar via the SmartThings app, or by using a USB device. Should this not resolve the issue, please try re-initializing the soundbar by pressing the + and - buttons on top of the soundbar for 5 seconds, or until "INIT" appears on the display. Please know, re-initializing the soundbar will reset the settings on the soundbar. Any audio adjustments will need to be re performed on the soundbar to tune the audio to your preference. If you continue to experience issues, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim

4 years, 4 months ago

Posted by:

Samsung

Samsung - HW-Q950A 11.1.4ch Sound bar with Dolby Atmos - Black

Breakthrough innovation with True 11.1.4ch sound.

How do you get Apple AirPlay 2 to work with this soundbar? I can't figure it out.

Hi Mike! To connect the HW-Q950A to an Apple Airplay device, you must first connect the device to an available WiFi network through the Smart Things App. Through the Smart Things app you will be able to access additional settings and information for your new Samsung soundbar. For additional support with the features on your new Samsung Soundbar, please reach out to Samsung Support at: 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
^Tim

4 years, 4 months ago

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Samsung

Samsung - 6.0 cu. ft. Front Control Slide-In Gas Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel

The Samsung front control slide-in gas range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.

What product can be used to clean food stains off the cook top? I have tried comet, mr. clean, daily stove cleaner, as well as other cleaners and nothing works. Please advise me?

Hi JG,

Thank you for reaching out and we hope you are in good health. We are happy to know that you are using a Samsung range and we hope that it is up to your standards.

I have shared a link below that will help you in cleaning your cooktop.

https://www.samsung.com/us/support/answer/ANS00049945/

I have also included the user manual link below. Please go to the link and turn to page 36 for maintenance.

https://downloadcenter.samsung.com/content/UM/202103/20210316140714381/NX9000T_NX60T8511SS_AA_DG68-01221A-06_EN-MES-CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144371043

Leo

4 years, 4 months ago

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Samsung

Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.

Could you please tell me the refresh rate of this TV, and if it's 120, can you tell me if there is a unit that has a higher rate? Thank you.

Hi Racer36X! The AU8000 features a native 60hz refresh rate with Samsung's Motion Xcelerator technology to reduce motion blur when watching content with fast movements and motion. If you are looking for a TV capable of 4K@120fps (FRL), please consider the Q70A Series or above, which supports “FRL on HDMI In 4”.
^Tim

4 years, 4 months ago

Posted by:

Samsung

Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless Steel

Keep your groceries fresher by chilling or freezing them faster with this Samsung refrigerator. The Power Cool and Power Freeze options allow you to conveniently lower the temperature in the fridge or freezer within minutes.

Did they ever fix the poping noise, I have seen this has been a issue for 2015 & 2016 models but have not seen any issues on latest 2017 reviews.

Hello Heyt,

Thank you for reaching out and raising your question about the Samsung - 25.5 Cu. Ft. French Door Refrigerator with Filtered Ice Maker - Stainless steel. I understand you want to know if the popping noise issue of the refrigerator is fixed. We are here to help you.

To answer your question, a refrigerator is never completely quiet, even when it's new. In fact, new fridges may be louder as they settle into place. Still, noises from your ice maker or the compressor should never get so loud that it's interrupting a conversation.

You can check this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from the Samsung refrigerator.

You can also watch the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144370989.

-Noraina

4 years, 4 months ago

Posted by:

Samsung

Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black

The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.

This phone only comes with a cable to charge the phone, nothing to plug into the wall. Is there another item we need to purchase? This was a silly idea!

Hi CuriousP,

Thank you for bringing this to our attention. We value your query regarding what type of Wall Charger you should purchase with the Galaxy S22 Ultra, as this model doesn't come with a travel adapter. In line with this, a 25W Type-C Fast Charging Wall Charger is recommended, and a 45W Type-C charger can be used for Super Fast Charging.

Here is a link below to purchase the 45W USB-C Charging Wall Charger:
https://www.samsung.com/us/mobile/mobile-accessories/phones/45w-usb-c-fast-charging-wall-charger-black-ep-ta845xbegus/

Another is the 25W USB-C Charging Wall Charger:
https://www.samsung.com/us/mobile/mobile-accessories/phones/25w-usb-c-fast-charging-wall-charger-black-ep-ta800xbegus/

For more information regarding the Wall charger, kindly visit this link under the "Types of travel adapters and wireless chargers" and "Which charging technology is supported by my phone or tablet?" sections:
https://www.samsung.com/us/support/answer/ANS00078994/

You may also visit the user's manual regarding the charger information on Page 10:
https://downloadcenter.samsung.com/content/UM/202202/20220217073519470/SAM_S901_S906_S908_EN_UM_OS12_021022_FINAL.pdf

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144370930

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 4 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White

Samsung 7.5 Cu. Ft. 9-Cycle Electric Dryer: Make laundry day a breeze with this electric dryer. It's equipped with 9 cycles for a variety of fabrics and it handles large loads so you can save time.

How do you clean it ??

Hello,

Thank you for reaching out and raising your question about your Samsung dryer. I understand you want to know how to clean your Samsung dryer. We are here to help.

To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00050526/ on how to clean your Samsung dryer.

Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=dryer&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung dryer.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144370906.

-Noraina

4 years, 4 months ago

Posted by:

Samsung

Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray

Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.

Does it have a usb port?

Hi Miles,

Thank you for bringing this to our attention. We appreciate your query regarding if the Galaxy Tab A7 Lite includes a USB Port. In line with this, the device is equipped with a Type-C USB 2.0 Charger port.

For more information, kindly visit our website under the "Specs" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-32gb-grey-wifi-sm-t220nzaaxar/#specs

Another is the user's manual on Page 5 to see the device's layout:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144370857

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 4 months ago

Posted by:

Samsung