Samsung
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- Answer Count73539
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- First AnswerApril 24, 2013
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Samsung - Galaxy A13 5G 64GB (Unlocked) - Black
We~ve gone and done it. Galaxy A13 5G packs our core features into one of the most affordable 5G phones on the market. What does that mean for you? Quick downloading and streaming virtually lag-free on an expansive and smooth display. Incredible video capturing and photos with a high-res triple camera, and enhanced storage that has room for all your favorite memories. Plus, awesome connectivity with a long-lasting battery that charges up fast.
Does this phone work with consumer cellular?
Hi Svasquez,
Thank you for contacting us. We value your query about whether the Galaxy A13 (Unlocked) works with Consumer Cellular. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144370624
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us. We value your query about whether the Galaxy A13 (Unlocked) works with Consumer Cellular. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144370624
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 FE 5G 128GB (Unlocked)
Take your everyday experiences to the next level with the phone that's designed to fuel the passions of every fan. Whether you're a gaming guru, social star or fashionista, Samsung Galaxy S21 FE 5G is jam-packed with features that help you get more out of whatever you're into, including an All-Day Intelligent Battery, a powerful processor, a smooth and strong display, a triple-lens camera and more. Plus, choose from four colors for a stylish look that will set off your fan vibe.
Can I increase from 128GB? How do I do that? I understand it is supported by wireless charger; is there a port for wired charging?
Hi Jst50,
Thank you for reaching out to us. We appreciate your query regarding if you can expand the memory on this device and if there's a charging port in it. In line with this, the device is equipped with a built-in wired USB charging port. However, there is no SD card slot to expand the device's memory space, and it can only cater to up to 128GB of internal memory space.
For your reference, you may visit the user's manual on Pages 5 and 6:
https://downloadcenter.samsung.com/content/UM/202201/20220126063621855/SAM_G990_EN_UM_OS12_122821_FINAL_AC.pdf
You may also visit our website for more information under the "Compare the models" section:
https://www.samsung.com/us/smartphones/galaxy-s21-fe-5g/buy/galaxy-s21-fe-5g-128gb-unlocked-sm-g990uzadxaa/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144370587
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. We appreciate your query regarding if you can expand the memory on this device and if there's a charging port in it. In line with this, the device is equipped with a built-in wired USB charging port. However, there is no SD card slot to expand the device's memory space, and it can only cater to up to 128GB of internal memory space.
For your reference, you may visit the user's manual on Pages 5 and 6:
https://downloadcenter.samsung.com/content/UM/202201/20220126063621855/SAM_G990_EN_UM_OS12_122821_FINAL_AC.pdf
You may also visit our website for more information under the "Compare the models" section:
https://www.samsung.com/us/smartphones/galaxy-s21-fe-5g/buy/galaxy-s21-fe-5g-128gb-unlocked-sm-g990uzadxaa/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144370587
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
Does this phone work with T-Mobile prepaid card?
Hi There!
Thank you for contacting us. We value your query about whether the Galaxy A12 (Unlocked) works with T-Mobile prepaid card. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144370495
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us. We value your query about whether the Galaxy A12 (Unlocked) works with T-Mobile prepaid card. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144370495
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 55 Class S95B OLED 4K Smart Tizen TV (2022)
Samsung OLED TV changes the game again with 8.3 million self lit pixels and ultra powerful 4K AI Neural Processing, all for a picture so real, it~s surreal. Add on Dolby Atmos ~ sound built in, the latest Smart TV apps, and a LaserSlim design and get a viewing experience that~s intensely cinematic.
Is this model equipped with the new Samsung technology QD-OLED as I don't see it mentioned anywhere, it just reads OLED?
Hi Joe! Yes, Samsung's S95B OLED TV features Quantum Dot technology. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.1 Cu. Ft. Countertop Convection Microwave with Sensor Cook and PowerGrill - Black Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
IS THE INSIDE BIG ENOUGH FOR A 12 LB TURKEY? SAMSUNG 1.1 cu ft CONVECTION MICROWAVE.
Hello.
Thank you for reaching out regarding your Samsung - 1.1 Cu. Ft. Countertop Convection Microwave with Sensor Cook and PowerGrill if a 12LB Turkey fits inside the microwave. Regarding your concern, this would not fit the oven as for the poultry 1.1 lbs. (2 pcs) or Whole Chicken 2.7 lbs is the one that can fit inside the oven.
I suggest you check this link to your user manual for further assistance. Please go to page 36.
https://downloadcenter.samsung.com/content/UM/201904/20190417121315393/MC11K7035CG_AA_DE68-04387Q-02_EN-MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144370313
^Camille
Thank you for reaching out regarding your Samsung - 1.1 Cu. Ft. Countertop Convection Microwave with Sensor Cook and PowerGrill if a 12LB Turkey fits inside the microwave. Regarding your concern, this would not fit the oven as for the poultry 1.1 lbs. (2 pcs) or Whole Chicken 2.7 lbs is the one that can fit inside the oven.
I suggest you check this link to your user manual for further assistance. Please go to page 36.
https://downloadcenter.samsung.com/content/UM/201904/20190417121315393/MC11K7035CG_AA_DE68-04387Q-02_EN-MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144370313
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Elevate your Samsung FlexWash washer or dryer with this Samsung laundry pedestal. Its 6.1-inch height helps you raise your appliance to a more comfortable level, making loading and unloading clothes on wash day a more pleasant experience. This 27-inch Samsung laundry pedestal is made of stainless steel for years of use.
Can you use the laundry pedestal by itself without a washer or dryer?
Hi BossWithIt.
Thank you for reaching out regarding your 27" Laundry Pedestal for Samsung FlexWash/FlexDry Laundry System if this can be used on its own. Regarding your concern, this pedestal is designed to lift your Samsung Front-Load washer or dryer by 6" for a more convenient height. Meet ADA standards by pairing this riser with any Samsung 27" Front-Load washer or dryer.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--riser-we272nv-a3/#benefits
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144370232
^Camille
Thank you for reaching out regarding your 27" Laundry Pedestal for Samsung FlexWash/FlexDry Laundry System if this can be used on its own. Regarding your concern, this pedestal is designed to lift your Samsung Front-Load washer or dryer by 6" for a more convenient height. Meet ADA standards by pairing this riser with any Samsung 27" Front-Load washer or dryer.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/27--riser-we272nv-a3/#benefits
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144370232
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Smart Electric Dryer with Steam and FlexDry - Fingerprint Resistant Black Stainless Steel
Samsung's FlexDry Dryer provides the ultimate drying flexibility by combining a conventional large capacity dryer with a delicate dryer, so you dry delicates and everyday garments at the same time. The standstill delicate dryer lets you lay flat undergarments, sweaters, and accessories to dry to prevent the items from shrinking and fabric damage. Combined with the Samsung FlexWash Washer, the Samsung FlexWash + FlexDry laundry pair provides a complete laundry solution to provide the optimal care for your clothes. Advanced features, such as MultiSteam technology, give you the ability to steam away wrinkles.
Will a king size comforter fit in this dryer?
Hi Karenkaren.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Smart Electric Dryer with Steam and FlexDry™ if the comforter fits the dryer. Regarding your concern, yes, it can; you may require repositioning the drum to ensure even drying.
I suggest you check this link to your user manual for further assistance. Please go to pages 36, 45, and 65.
https://downloadcenter.samsung.com/content/UM/201909/20190913063539798/FlexDry_DM9900M_DC68-03381F-07_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144370044
^Camille
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Smart Electric Dryer with Steam and FlexDry™ if the comforter fits the dryer. Regarding your concern, yes, it can; you may require repositioning the drum to ensure even drying.
I suggest you check this link to your user manual for further assistance. Please go to pages 36, 45, and 65.
https://downloadcenter.samsung.com/content/UM/201909/20190913063539798/FlexDry_DM9900M_DC68-03381F-07_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144370044
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 23 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Beverage Center - Custom Panel Ready
Counter Depth 4-Door French Door Refrigerator is a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Can you buy the panels separately?
Hi Aprilm1107.
Thank you for reaching out regarding your Samsung - 23 cu. ft. Bespoke Counter Depth 4-Door French Door Refrigerator with Beverage Center if you can buy the panels separately. Regarding your concern, only the 4-Door Flex Refrigerator model has customizable panels. Other BESPOKE models are not customizable.
I suggest you check this link for further assistance.
Change your Samsung BESPOKE refrigerator panels.
https://www.samsung.com/us/support/answer/ANS00088645/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144369980
^Camille
Thank you for reaching out regarding your Samsung - 23 cu. ft. Bespoke Counter Depth 4-Door French Door Refrigerator with Beverage Center if you can buy the panels separately. Regarding your concern, only the 4-Door Flex Refrigerator model has customizable panels. Other BESPOKE models are not customizable.
I suggest you check this link for further assistance.
Change your Samsung BESPOKE refrigerator panels.
https://www.samsung.com/us/support/answer/ANS00088645/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144369980
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
Samsung~s new dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.
How many amps needed?
Hi David.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry; on how many amps are needed. Regarding your concern, it would be 30 Amps are required.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144369880
^Camille
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry; on how many amps are needed. Regarding your concern, it would be 30 Amps are required.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/dryers/electric/7-5-cu-ft-front-load-dryer-with-sensor-dry-in-platinum-dve45t6000p-a3/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144369880
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
Where is the broiler?
Hi Shipp.
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convectionon where is the broiler located. Regarding your concern, the broiler uses the oven broil burner at the top of the oven to cook and brown food.
I have included your user manual to assist you further. Please go to page 24.
https://downloadcenter.samsung.com/content/UM/202105/20210525183339900/NX60A6511SS_AA_DG68-01339A-02_EN-MES-CFR_210511.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144369829
^Camille
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convectionon where is the broiler located. Regarding your concern, the broiler uses the oven broil burner at the top of the oven to cook and brown food.
I have included your user manual to assist you further. Please go to page 24.
https://downloadcenter.samsung.com/content/UM/202105/20210525183339900/NX60A6511SS_AA_DG68-01339A-02_EN-MES-CFR_210511.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144369829
^Camille
4 years, 4 months ago
by
Posted by:
Samsung