Samsung
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- Answer Count74709
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- First AnswerApril 24, 2013
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Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
I have fitted a new filter and it is making a squeeking noise
Hello,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it's making an squeaking sound after fitting the new filter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to properly replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536524.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with your refrigerator as it's making an squeaking sound after fitting the new filter. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your Samsung refrigerator.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to properly replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536524.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Will a brita filter work in my samsung french door freezer on bottom?
Is there a filter made by Brita that will work in a Samsung?
Hello Brian,
Thank you for reaching out and raising your concern about the Replacement Water Filter for Select Samsung Refrigerators - White. I understand you want to know if there is a filter made by Brita that will work in Samsung. We are here to help.
To answer your question, we only recommend using Samsung Genuine Filters that are designed to work with your Samsung refrigerator. Do not use third-party water filters, which may leak and damage the refrigerator.
I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536480.
-Noraina
Thank you for reaching out and raising your concern about the Replacement Water Filter for Select Samsung Refrigerators - White. I understand you want to know if there is a filter made by Brita that will work in Samsung. We are here to help.
To answer your question, we only recommend using Samsung Genuine Filters that are designed to work with your Samsung refrigerator. Do not use third-party water filters, which may leak and damage the refrigerator.
I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536480.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Having difficulty getting the da29-00003B water filter to fit my samsung refrigerator
purchased the da29-00003b at best buy in cumming, ga. we are replacing the 6 month old filter model da29-00003g ( according to documentation the 3B is actually discontinued and replaced by the 3G filter but the 3B ils thew only filter our best buy has in stock.
no trouble removing the 3G but can't get the 3B to lock into the filter housing. tried to get the old filter to lock into the housing with no luck either.
\HELP!
no trouble removing the 3G but can't get the 3B to lock into the filter housing. tried to get the old filter to lock into the housing with no luck either.
\HELP!
Hello,
Thank you for reaching out and sharing your feedback about the water filter that you purchased. I understand you're having an issue with the replacement water filter as it doesn't fit in your refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue.
I am also sharing this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536429.
-Noraina
Thank you for reaching out and sharing your feedback about the water filter that you purchased. I understand you're having an issue with the replacement water filter as it doesn't fit in your refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue.
I am also sharing this link https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536429.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking with your oven simple and fun.
How do you set the clock?
Hello,
Thank you for reaching out and sharing your feedback about the Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WIFI and No-Preheat Air Fry - Stainless steel. I understand you want to know how to set the clock on this product. We are here to help.
To help you with this, I am providing this link https://downloadcenter.samsung.com/content/UM/202105/20210525183240510/NX60A6711SS_AA_DG68-01338A-02_EN-MES-CFR_210511.pdf for the user's manual and go to page 15 to guide you on how to set the clock.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00049945/ for tips on how to clean your Samsung gas cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536205.
-Noraina
Thank you for reaching out and sharing your feedback about the Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WIFI and No-Preheat Air Fry - Stainless steel. I understand you want to know how to set the clock on this product. We are here to help.
To help you with this, I am providing this link https://downloadcenter.samsung.com/content/UM/202105/20210525183240510/NX60A6711SS_AA_DG68-01338A-02_EN-MES-CFR_210511.pdf for the user's manual and go to page 15 to guide you on how to set the clock.
I also recommend checking this link https://www.samsung.com/us/support/answer/ANS00049945/ for tips on how to clean your Samsung gas cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536205.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - BESPOKE 2.1 cu. ft. Smart Over-the-Range Microwave with Sensor Cooking - Navy Steel
This Over-the-Range Microwave with Sensor Cooking conveniently provides optimal cooking results, while precise glass touch controls let you easily select cooking functions. BESPOKE kitchen appliances are now available in complimentary colors to the BESPOKE 4-Door Flex Refrigerator. Create your kitchen space in your style in either Navy or Fingerprint Resistant Tuscan Steel.
Can this microwave be installed in a cabinet like the over counter or built in
Hello Bassma,
Thank you for reaching out and raising your question about the Samsung - 2.1 cu. ft. Smart BESPOKE Over-the-Range Microwave with Sensor Cooking - Navy steel. I understand you want to know if this microwave can be installed in a cabinet like the over the counter or built in. We are here to help.
To answer your question, this microwave can't be installed in a cabinet like the over the counter or built in. The microwave should be far enough away from walls and cabinets for proper ventilation.
I am providing this link https://image-us.samsung.com/SamsungUS/home/home-appliances/8-23-21/ME21M706B_V2.pdf to know more about full specifications of the product and the installation guide.
You can also check this link https://downloadcenter.samsung.com/content/UM/202109/20210927100605485/ME21M706BA_ME21R706BA_ME21A706BQ_AA_EN_MES_CFR_210825.pdf for the user's manual to know more about the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536044.
-Noraina
Thank you for reaching out and raising your question about the Samsung - 2.1 cu. ft. Smart BESPOKE Over-the-Range Microwave with Sensor Cooking - Navy steel. I understand you want to know if this microwave can be installed in a cabinet like the over the counter or built in. We are here to help.
To answer your question, this microwave can't be installed in a cabinet like the over the counter or built in. The microwave should be far enough away from walls and cabinets for proper ventilation.
I am providing this link https://image-us.samsung.com/SamsungUS/home/home-appliances/8-23-21/ME21M706B_V2.pdf to know more about full specifications of the product and the installation guide.
You can also check this link https://downloadcenter.samsung.com/content/UM/202109/20210927100605485/ME21M706BA_ME21R706BA_ME21A706BQ_AA_EN_MES_CFR_210825.pdf for the user's manual to know more about the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144536044.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
What is the front to back distance of the support stands? Thank you.
OCNE - These dimensions can be found under the 'Specifications' section of this model's product page: https://www.bestbuy.com/site/samsung-65-class-8000-series-led-4k-uhd-smart-tizen-tv/6453024.p?skuId=6453024 ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 65" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
I just purchased this fantastic tv but I got a notification that my resolution is low. How do I fix this?
LindaCrelin - So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)
Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.
Will this TV decode a QAM digital cable signal?
Hi Doug - So we can best assist with your question, please reach out to Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator - Silver
Samsung~s 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator features super precise cooling to store, preserve and ferment specialty foods at their optimal temperature.
When asked "Is this model a refrigerator or freezer?", Samsung replies: "Yes, it is a refrigerator and not a freezer." Web page states "with the press of a button to go from fridge to freezer." I need 1 side fridge & 1 side freezer Which is it?
Hello.
Thank you for reaching out regarding your Samsung - 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator if this is a freezer or a refrigerator. I am sorry for the confusion. Regarding your concern, this can be either a refrigerator or a freezer; with the FlexZone Drawer, you can easily switch from the refrigerator to freezer temperatures.
I suggest you check this link to your user manual for assistance. Please go to page 35.
https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/7-6-cu-ft-kimchi-specialty-2-door-chest-refrigerator-in-silver-rp22t31137z-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535742
^Camille
Thank you for reaching out regarding your Samsung - 7.6 cu. ft. Kimchi & Specialty 2-Door Chest Refrigerator if this is a freezer or a refrigerator. I am sorry for the confusion. Regarding your concern, this can be either a refrigerator or a freezer; with the FlexZone Drawer, you can easily switch from the refrigerator to freezer temperatures.
I suggest you check this link to your user manual for assistance. Please go to page 35.
https://www.samsung.com/us/home-appliances/refrigerators/specialty-and-kimchi/7-6-cu-ft-kimchi-specialty-2-door-chest-refrigerator-in-silver-rp22t31137z-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535742
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 65" Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)
As intelligent as it is beautiful. A Smart TV interface learns the content you like and makes suggestions based on what you watch.
can u manualy add apps
Hi sal - You can add apps by going to the App Store and searching for the app you'd like to download; once you find the app you'd like, you can click the app and select Install. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung