Samsung
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- First AnswerApril 24, 2013
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Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Is there a tray that goes on the outside for the water/ice maker.
Hi Dee.
Thank you for reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator if there is a tray that goes on the outside for your water/ ice maker. Regarding your concern, there is no tray that goes outside for your water/ ice maker.
I suggest you check this link to your user manual for assistance. Please go to page 35.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535677
^Camille
Thank you for reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator if there is a tray that goes on the outside for your water/ ice maker. Regarding your concern, there is no tray that goes outside for your water/ ice maker.
I suggest you check this link to your user manual for assistance. Please go to page 35.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535677
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 75 Class QN900B Neo QLED 8K Smart Tizen TV (2022)
Experience our best picture yet with ultra-premium Samsung Neo QLED 8K. Discover a world of vivid colors and details in the deep dark blacks and light bright whites, all from a vast grid of precision Mini LEDs. And with its edge-to-edge Infinity Screen, it~s easy to dive into this breathtaking 8K picture.~ ~Utilizes AI-Based formulas to upscale to 8K Resolution. Resulting picture may vary based on source content.
QN900B 75” DIMENSIONS
Hi there! Here are the dimensions of the 75" QN900B without the stand attached (WxHxD in INCHES): 65.1 x 37.2 x 0.7. You can find additional dimensions under 'Specifications' on this model's product page. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
I emptied out the icebox, it was full with solid ice only a few cubes on top; now it does not produce ice, even though I pushed the Power Freeze button
Hi Sunshine.
Thank you for reaching out regarding your Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone and Ice Maker no ice is produced. I am sorry to learn ice is not produced. Regarding your concern, I will be providing you with a guide to troubleshoot this.
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535484
^Camille
Thank you for reaching out regarding your Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone and Ice Maker no ice is produced. I am sorry to learn ice is not produced. Regarding your concern, I will be providing you with a guide to troubleshoot this.
Ice maker is not working - Samsung
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535484
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
Will this refrigerator fit through a 30" clear width doorway with the doors removed?
I have two doors into kitchen. The widest opening is approximately 30".
Hello.
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser if this refrigerator will fit through a 30" clear doorway with doors removed. Regarding your concern, Regarding your concern, the dimension of the refrigerator with doors and handles removed would be 35 3/4" W x 70" H x 29 1/4".
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/36-wide-26-cu-ft-french-door-refrigerator-with-internal-filtered-water-stainless-steel-rf261beaesr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535526
^Camille
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser if this refrigerator will fit through a 30" clear doorway with doors removed. Regarding your concern, Regarding your concern, the dimension of the refrigerator with doors and handles removed would be 35 3/4" W x 70" H x 29 1/4".
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/36-wide-26-cu-ft-french-door-refrigerator-with-internal-filtered-water-stainless-steel-rf261beaesr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535526
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
does this model come in black?
does this model come in black?
Hello.
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser if this comes in color black. Regarding your concern, the colors available for this refrigerator would be the following:
Fingerprint Resistant Black Stainless steel
Stainless steel
White
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/36-wide-26-cu-ft-french-door-refrigerator-with-internal-filtered-water-stainless-steel-rf261beaesr-aa/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535555
^Camille
Thank you for reaching out regarding your Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser if this comes in color black. Regarding your concern, the colors available for this refrigerator would be the following:
Fingerprint Resistant Black Stainless steel
Stainless steel
White
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/36-wide-26-cu-ft-french-door-refrigerator-with-internal-filtered-water-stainless-steel-rf261beaesr-aa/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535555
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.
Is there a deli drawer under the two crisper drawers?
Hi 143Annie.
Thank you for reaching out regarding your Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser if there is a deli drawer under the 2 crisper. Regarding your concern, I will be sharing the image of your refrigerator to assist you further.
Here is the link to your user manual for the image of the refrigerator. Please go to pages 14 and 15.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535624
^Camille
Thank you for reaching out regarding your Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser if there is a deli drawer under the 2 crisper. Regarding your concern, I will be sharing the image of your refrigerator to assist you further.
Here is the link to your user manual for the image of the refrigerator. Please go to pages 14 and 15.
https://downloadcenter.samsung.com/content/UM/202101/20210114185852082/FDR_RF6000T_DA68-04012A-02_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535624
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 29 cu. ft. 4-Door Flex Smart Refrigerator with Family Hub - Black Stainless Steel
Extra-large capacity Smart 4-Door French Door Flex refrigerator with Family Hub helps you connect to what~s most important: your family and home. Samsung~s Family Hub lets you see inside your refrigerator, manage your family~s calendars, stream music, see who~s at the front door and much more, all right from your fridge.
Does the Samsung 29 cu ft Smart Door Flex refrigerator with Family Hub and Beverage Center come in Navy Steel?
Hi Angela.
Thank you for reaching out regarding Samsung - 29 cu. ft. Smart 4-Door Flex refrigerator with Family Hub and Beverage Center if this comes in navy steel.
Fingerprint Resistant Black Stainless steel
Stainless steel
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/4-door-flex/29-cu--ft--smart-4-door-flex--refrigerator-with-family-hub--and-beverage-center-in-black-stainless-steel-rf29a9771sg-aa/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535578
^Camille
Thank you for reaching out regarding Samsung - 29 cu. ft. Smart 4-Door Flex refrigerator with Family Hub and Beverage Center if this comes in navy steel.
Fingerprint Resistant Black Stainless steel
Stainless steel
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/4-door-flex/29-cu--ft--smart-4-door-flex--refrigerator-with-family-hub--and-beverage-center-in-black-stainless-steel-rf29a9771sg-aa/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id 18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144535578
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 4.5 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - Brushed Black
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Active WaterJet that lets you pretreat heavily soiled and stained clothes and Vibration Reduction Technology+ that reduces noise for quiet washing.
What accessories? I am ordering this washer/dryer from Samsung for my new house to be installed. I am currently out of state. Can someone tell me exactly which hoses I need to purchase for the installation of this unit? That would be extremely helpful.
Hi LB,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - Brushed black
You will need to purchase separately water supply hoses. I have shared the user manual link. Please access the link and turn to page 15 - 16.
https://downloadcenter.samsung.com/content/UM/202101/20210129163216843/Final_WA3400T_DC68-03850E-03_EN_CFR_MES_R.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144534891
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 4.5 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - Brushed black
You will need to purchase separately water supply hoses. I have shared the user manual link. Please access the link and turn to page 15 - 16.
https://downloadcenter.samsung.com/content/UM/202101/20210129163216843/Final_WA3400T_DC68-03850E-03_EN_CFR_MES_R.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144534891
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Tuscan Stainless Steel
This Samsung over-the-range microwave makes preparing multiple dishes effortless with its 2.1 cu. ft. large capacity, accommodating even your biggest dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the ceramic enamel interior features a durable, scratch-resistant, and easy-to-clean surface, making everyday maintenance simple.
How do you pair this microwave with Samsung Smart Things? Is it wifi enabled like the fridge and range?
Hi Jaz,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Tuscan stainless steel.
This microwave oven is not wi-fi ready. It cannot connect to the SmartThings app. I have shared the user manual link below for your reference.
https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144534857
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Tuscan stainless steel.
This microwave oven is not wi-fi ready. It cannot connect to the SmartThings app. I have shared the user manual link below for your reference.
https://downloadcenter.samsung.com/content/UM/201906/20190627105646378/ME21M706BA_ME21R706BA_AA_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144534857
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.8 cu. ft. Over-the-Range Fingerprint Resistant Microwave with Sensor Cooking - Stainless Steel
The Samsung over-the-range microwave with sensor cooking makes it easy to heat and is simple to clean.
I just had my microwave installed and it is very loud, like the fan or turntable is grinding? Does anyone else have this problem?
Hello Doobie06,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having issues with your microwave as it's very loud and the turntable is grinding. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001970/ if your turntable des not rotate and is making noise.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144534483.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having issues with your microwave as it's very loud and the turntable is grinding. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001968/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001970/ if your turntable des not rotate and is making noise.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144534483.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung