Samsung
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- Answer Count73539
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- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
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Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel
The Samsung Grill Cooking Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. Ft. capacity. The grilling element allows you to enjoy crispy food in minutes. Additionally, the Ceramic Enamel interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple
Does the turntable dish rotate in a "jerky" manner?
I recently purchased this microwave and noticed today that the dish does not turn smoothly. Is this normal or is it a problem?
Hello,
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as the turntable does not turn or rotate properly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001970/ to guide you on the issue. It has a step by step process instructions on what to do if the turntable does not rotate.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144359689.
-Noraina
Thank you for reaching out and sharing your feedback about your Samsung microwave. I understand you're having an issue with your microwave as the turntable does not turn or rotate properly. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001970/ to guide you on the issue. It has a step by step process instructions on what to do if the turntable does not rotate.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=microwave&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung microwave.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144359689.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
How much ram does the tablet have
Hi Ramhead,
Thank you for bringing this to our attention. We value your query regarding the RAM storage capacity of the Galaxy tab A (2019). In line with this, the device consists of 2GB (RAM) and 32GB of internal memory.
For your reference, you may visit our website under the "Specs" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144359662
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. We value your query regarding the RAM storage capacity of the Galaxy tab A (2019). In line with this, the device consists of 2GB (RAM) and 32GB of internal memory.
For your reference, you may visit our website under the "Specs" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144359662
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
no where does it say you will take the old refrigerator with you
Hello farouk,
Thank you for reaching out and letting us know that you're unable to see any information about us taking the old refrigerator. We understand that this information may be essential for you to know. We're here to help.
As per checking, removing the old appliance depends on the agreement you have with the retailer where you will purchase the new product. We highly suggest getting in touch with the retailer for further information.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144359648
-Angelica
Thank you for reaching out and letting us know that you're unable to see any information about us taking the old refrigerator. We understand that this information may be essential for you to know. We're here to help.
As per checking, removing the old appliance depends on the agreement you have with the retailer where you will purchase the new product. We highly suggest getting in touch with the retailer for further information.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144359648
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S20 Ultra 5G Enabled 128GB (Unlocked) - Cosmic Black
This Samsung Galaxy S20 Ultra 5G cell phone can perform more daily routines efficiently and is packed with power while equipped with an intelligent battery that's big enough to share. The 6.9" Infinity-O display creates near-perfect images and features high-quality cameras with 3D depth sensing and 100x Space Zoom capabilities, capturing more details to create a realistic image. Backward-compatible with 4G networks.
Does this work with T-mobile
Hi DavidR,
Thank you for contacting us. We value your query regarding if the Galaxy S20 Ultra (Unlocked) works with T-Mobile. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144359620
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us. We value your query regarding if the Galaxy S20 Ultra (Unlocked) works with T-Mobile. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144359620
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
Can this be a hands free voice activated tablet?
Hi Ryan9800,
Thank you for reaching out to us. We appreciate your interest regarding if the Galaxy Tab A (2019) is voice-activated. In line with this, yes, you can speak rather than type your text entries using Google Voice typing.
For more information, kindly visit the user's manual on Pages 24, 26, and 83:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144359602
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. We appreciate your interest regarding if the Galaxy Tab A (2019) is voice-activated. In line with this, yes, you can speak rather than type your text entries using Google Voice typing.
For more information, kindly visit the user's manual on Pages 24, 26, and 83:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144359602
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Geek Squad Certified Refurbished Galaxy A52 5G 128GB (Unlocked) - Black
Geek Squad~ Certified Refurbished products are thoroughly, painstakingly, and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad~ Certified Refurbished products.Surf the web or catch up with friends on this refurbished Samsung Galaxy A52 5G smartphone. The octa-core processor and 6GB of RAM let you flip through applications smoothly, while the 6.5-inch Super AMOLED display provides crisp visuals. This unlocked black Samsung Galaxy A52 5G smartphone has 128GB of storage to hold your photos and downloads, and the 4500 mAh battery offers up to 32 hours of talk time.
What is the warranty of this phone, the Samsung Galaxy A52 5G?
Hi IAMHYDROGEN8!
Thank you for reaching out to us. We appreciate your interest in knowing the warranty information for Galaxy A52 5G. In line with this, the warranty for this phone covers one year for the device (Galaxy A52 5G) and parts (in-the-box accessories).
For more information about the warranty, you may access this link: https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144359583
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing the warranty information for Galaxy A52 5G. In line with this, the warranty for this phone covers one year for the device (Galaxy A52 5G) and parts (in-the-box accessories).
For more information about the warranty, you may access this link: https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144359583
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
This 2.1 cu. ft. extra-large capacity over-the-range microwave makes preparing multiple dishes effortless by accommodating even your biggest dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the ceramic enamel interior features a durable, scratch-resistant, and easy-to-clean surface, making everyday maintenance simple.
Hello, does this model have a loud fan that turns on automatically and has to turn off on it's own (meaning you can't shut it off) when you're cooking more than one pot on stove and it gets too warm? thank you...
Hi picky56yearold
Thank you for reaching out regarding your Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook vent. Regarding your concern, this has a vent that needs to be manually turned on; this is not automatic. Here are the details.
The vent removes steam and other vapors from the
cooking surface. You can manually select the vent setting.
1. Press the Vent 4 Speed button to set the speed
level.
2. Press the Vent On/Off button to turn the vent on.
3. Press the Vent On/Off button again to turn the
vent off.
The exhaust fan’s speed will reduce when the
oven’s cooking function is activated
I suggest you check this link to your user manual for further assistance. Please go to page 10
https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144359577
^Camille
Thank you for reaching out regarding your Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook vent. Regarding your concern, this has a vent that needs to be manually turned on; this is not automatic. Here are the details.
The vent removes steam and other vapors from the
cooking surface. You can manually select the vent setting.
1. Press the Vent 4 Speed button to set the speed
level.
2. Press the Vent On/Off button to turn the vent on.
3. Press the Vent On/Off button again to turn the
vent off.
The exhaust fan’s speed will reduce when the
oven’s cooking function is activated
I suggest you check this link to your user manual for further assistance. Please go to page 10
https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144359577
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
My refridgerator will not cool below 55 degrees and there appears to be a lot of ice build up in the back. What should I do?
Hello Neal,
Thank you for reaching out and raising your concern about your Samsung refrigerator. I understand you're having an issue with your refrigerator not cooling down below 55 degrees and there's a lot of ice build-up at the back of the refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109344/ if there are frost forms in the freezer or refrigerator. Just click on "Frost in the freezer or refrigerator" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080450/ to know what is the best temperature should you set on your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144359564.
-Noraina
Thank you for reaching out and raising your concern about your Samsung refrigerator. I understand you're having an issue with your refrigerator not cooling down below 55 degrees and there's a lot of ice build-up at the back of the refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109344/ if there are frost forms in the freezer or refrigerator. Just click on "Frost in the freezer or refrigerator" for the troubleshooting steps.
You can also check this link https://www.samsung.com/us/support/answer/ANS00080450/ to know what is the best temperature should you set on your Samsung refrigerator.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144359564.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and Internal Water Dispenser. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
Are the sides of this refrigerator also in stainless steel?
Hello GenB,
Thank you for reaching out and letting us know your inquiry if the sides of this Samsung refrigerator are also in stainless steel. We understand that this information may be essential for you to know. We're here to help.
As per checking, this Samsung refrigerator has a design of Fingerprint Resistant Stainless Steel.
You may check the user manual to learn more about the product.
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144359540
-Angelica
Thank you for reaching out and letting us know your inquiry if the sides of this Samsung refrigerator are also in stainless steel. We understand that this information may be essential for you to know. We're here to help.
As per checking, this Samsung refrigerator has a design of Fingerprint Resistant Stainless Steel.
You may check the user manual to learn more about the product.
https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144359540
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 64GB - Oxford Gray
Browse the Iternet and stay productive with this Samsung Galaxy Tab S6 Lite tablet. The Exynos processor and 4GB of RAM deliver fast performance for running multiple applications, while the rechargeable 7040 mAh battery offers hours of uptime on a single charge. This oxford gray Samsung Galaxy Tab S6 Lite tablet features a slim metal design to minimize bulk.
Does it have a headphone Jag?
Hi Luna,
Thank you for bringing this to our attention. We appreciate your interest in knowing if the Galaxy Tab S6 Lite caters to a headphone Jack. Yes, the device is equipped with a 3.5mm Stereo Earjack.
Kindly visit the user's manual on Page 4 for your reference:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Here's another link below to access our website under the "Specs" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s6-lite-64gb-oxford-gray-wi-fi-sm-p610nzaaxar/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144359537
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. We appreciate your interest in knowing if the Galaxy Tab S6 Lite caters to a headphone Jack. Yes, the device is equipped with a 3.5mm Stereo Earjack.
Kindly visit the user's manual on Page 4 for your reference:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Here's another link below to access our website under the "Specs" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s6-lite-64gb-oxford-gray-wi-fi-sm-p610nzaaxar/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144359537
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung