Samsung
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- Answer Count74737
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- First AnswerApril 24, 2013
- Last AnswerOctober 6, 2026
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Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking simple and fun.
What is the best product to use to clean caked in stains and dirt on the stove top
Hello DudeE,
Thank you for reaching out and raising your question about the Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel. I understand you want to know the best product you can use to clean the stains and dirt on your stovetop. We are here to help.
To answer your question, you can clean your cooktop surface directly using soft, damp clothes. Enamel cleaners work well on most cooktops. You can visit this link https://www.amazon.com/s?k=enamel+cleaner to purchase enamel cleaners.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00049945/ for some tips on how to clean your Samsung gas cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144527306.
-Noraina
Thank you for reaching out and raising your question about the Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel. I understand you want to know the best product you can use to clean the stains and dirt on your stovetop. We are here to help.
To answer your question, you can clean your cooktop surface directly using soft, damp clothes. Enamel cleaners work well on most cooktops. You can visit this link https://www.amazon.com/s?k=enamel+cleaner to purchase enamel cleaners.
Another link you may find useful is this one https://www.samsung.com/us/support/answer/ANS00049945/ for some tips on how to clean your Samsung gas cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144527306.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
Does this dispense water, didn't see one but wanted to be sure. I see the ice maker but wonder if there's a water dispenser
Hi Ltrain82,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity - Stainless steel.
This refrigerator is not equipped with a water dispenser. I have shared the user manual link below. Please access the link and turn to page 15 for the overview of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144527280
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity - Stainless steel.
This refrigerator is not equipped with a water dispenser. I have shared the user manual link below. Please access the link and turn to page 15 for the overview of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144527280
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung~s new Smart Dryer has integrated Wi-Fi that allows you to remotely start or stop your cycle, schedule laundry on your time, and receive end of cycle alerts and more, right from your smartphone. Also, the Steam Sanitize+ cycle eliminates 99.9% of germs and bacteria while relaxing and smoothing away wrinkles from everyday wear.
What is the depth with the door open?
Hello,
Thank you for reaching out. We appreciate you letting us know your inquiry about the depth with the door open of this Samsung dryer. We understand how important this information is for you, and we're here to help.
The depth of this dryer with the door open is 50.1 in. (1273mm).
You may check page 14 of the user manual to learn more about the specifications of this dryer for reference.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
You may reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144527270
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry about the depth with the door open of this Samsung dryer. We understand how important this information is for you, and we're here to help.
The depth of this dryer with the door open is 50.1 in. (1273mm).
You may check page 14 of the user manual to learn more about the specifications of this dryer for reference.
https://downloadcenter.samsung.com/content/UM/202107/20210729075425789/DV7000_DC68-03784S-00_EN_MES.pdf
You may reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144527270
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - Platinum
Samsung~s new dryers have advanced features like Sensor Dry, which optimizes cycle time and temperature to thoroughly dry without damaging your clothes. Also, with 7.5 cu. ft. capacity and 10 preset drying cycles, you can do fewer loads in less time and fulfill almost every drying need.
Does this washer and dryer have smart control And if so where is it located
Hello Byron,
Thank you for reaching out. We appreciate you letting us know your inquiry if this dryer has smart control. We understand how important this information is for you, and we're here to help.
As per checking, this Samsung dryer does not have smart control. However, it has a Smart Care feature where you can check on your phone via SmartThings app when your dryer detects an issue.
You may check page 42 of the user manual to learn more about the Smart Care feature of this dryer for reference.
https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf
You may reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144527214
-Angelica
Thank you for reaching out. We appreciate you letting us know your inquiry if this dryer has smart control. We understand how important this information is for you, and we're here to help.
As per checking, this Samsung dryer does not have smart control. However, it has a Smart Care feature where you can check on your phone via SmartThings app when your dryer detects an issue.
You may check page 42 of the user manual to learn more about the Smart Care feature of this dryer for reference.
https://downloadcenter.samsung.com/content/UM/202110/20211003065548677/DV6000_DC68-03381W-04_EN_CFR_MES.pdf
You may reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144527214
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking with your stove simple and fun.
does NG to propane conversion kit come with this range? I mean the brass orifices to switch it from NG to propane?
Hi Mungo.
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle if a propane conversion kit is included with this range. Regarding your concern, a propane conversion kit is included with this range.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu-ft-smart-freestanding-gas-range-with-integrated-griddle-in-stainless-steel-nx60a6111ss-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144523010
^Camille
Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle if a propane conversion kit is included with this range. Regarding your concern, a propane conversion kit is included with this range.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/gas/6-0-cu-ft-smart-freestanding-gas-range-with-integrated-griddle-in-stainless-steel-nx60a6111ss-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144523010
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Smart Electric Dryer with Steam and FlexDry - Black
Samsung's new Smart Dial Dryer with FlexDry lets you dry delicates and everyday clothing at the same time or independently with two dryers in the same unit. It uses AI power to learn and recommend your favorite drying cycles and displays them first for quick access in a simplified, easy to use control panel. Also, with Super Speed Dry, you can dry a full load of laundry in just 30 minutes.
Does it not come with a power cord?
Hi mouth.
Thank you for reaching out regarding your Samsung - 7.5 cu. ft. Smart Dial Electric Dryer With FlexDry and SuperSpeed Dry if it comes with a power cord. Regarding your concern, for Samsung electric dryer is power cord is sold separately.
I suggest you check this link to the user manual for assistance. Please go to page 20.
https://downloadcenter.samsung.com/content/UM/202108/20210823231337928/FLEX_DRYER_SEHC_SimpleUX_DC68-03382E-00_EN_CFR_MES_26052021.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144522984
^Camille
Thank you for reaching out regarding your Samsung - 7.5 cu. ft. Smart Dial Electric Dryer With FlexDry and SuperSpeed Dry if it comes with a power cord. Regarding your concern, for Samsung electric dryer is power cord is sold separately.
I suggest you check this link to the user manual for assistance. Please go to page 20.
https://downloadcenter.samsung.com/content/UM/202108/20210823231337928/FLEX_DRYER_SEHC_SimpleUX_DC68-03382E-00_EN_CFR_MES_26052021.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144522984
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 43 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
what the width between the legs of the tv
Hi snake - The leg width of the 43" Q60B is 26.7". ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 55 Class QN90B Neo QLED 4K Smart Tizen TV (2022)
Dive into our most brilliantly intense 4K experience, powered by Quantum Matrix Technology. By using precision Mini LEDs to create a wide range of color and contrast, rich details are revealed. Marvel at all that emerges from your darkest and brightest scenes thanks to 14 bit processing for deep blacks and over a billion shades of color. From daytime sports to movie night, your picture amazes in any light with AI processing that expertly upscales content to 4K and refines your Smart Hub and sound.
What is the difference between the Qn90b and Qn90a samsung tv besides the year ?
Hi NEEDANSWER1! Our 2022 QN90B Neo QLED adds new features like Real Depth Enhancer which increases depth and dimension on screen to bring content to life, and EyeComfort Mode that automatically adjusts the amount of blue light to help keep your eyes more comfortable. For gamers, you’ll gain Motion Xcelerator Turbo+ enhancements like HDMI 2.1, Game Motion Plus and 4K @ 120Hz support on all ports, and additional settings adjustments with Game Bar 2.0. You’ll also get built-in Dolby Atmos audio for an enhanced cinematic surround sound experience. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Hi - 2 questions. Is there space for the slim fit cord to run behind the TV mounted on a fireplace to a connect box sitting on the mantle? Secondly, does the 2022 Samsung Frame include a slim mounting kit + hardware for installing on a brick fireplace?
Hi Jay! The Frame TV comes with the Slim Fit Wall Mount and accessories for mounting. Additional hardware required will depend on the type of building material such as drywall, concrete, ceramic tile, brick, etc. Be sure to use appropriate wall mounting hardware for the type of wall you have. The One Invisible Cable will absolutely fit once connected to your TV on the wall mount! ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Bespoke 11.4 cu. ft. Flex Column refrigerator - Navy Glass
BESPOKE Flex Column refrigerator, which converts from fridge to freezer, can be used alone or combined with another BESPOKE Flex Column or Bottom Freezer refrigerator, to design the perfect refrigerator for your home. Plus, choose from three unique colors
Can you use this as a freezer and fridge at the same time?
Hi Mazen,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 11.4 cu. ft. Flex Column refrigerator - Navy glass
You can use one mode at a time. If the refrigerator is on the freezer mode, you can't use the fridge mode and vice versa. I have shared the user manual link below. Please access the link and turn to pages 20 - 22 for the control panel settings.
https://downloadcenter.samsung.com/content/UM/202104/20210419174436135/Revision_OneDoor_RR7000M_BESPOKE_FRE_DA68-04131E-00_EN_MES_CFR_0115.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520764
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 11.4 cu. ft. Flex Column refrigerator - Navy glass
You can use one mode at a time. If the refrigerator is on the freezer mode, you can't use the fridge mode and vice versa. I have shared the user manual link below. Please access the link and turn to pages 20 - 22 for the control panel settings.
https://downloadcenter.samsung.com/content/UM/202104/20210419174436135/Revision_OneDoor_RR7000M_BESPOKE_FRE_DA68-04131E-00_EN_MES_CFR_0115.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520764
Leo
4 years, 4 months ago
by
Posted by:
Samsung