Samsung
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- Answer Count74737
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- First AnswerApril 24, 2013
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Samsung - 55" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Can you use any soundbar with this? I have a Yamaha.
Hi mary - You sure can! You can connect a soundbar to The Frame TV via HDMI or Optical cable, or wirelessly via Bluetooth or Wi-Fi. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
33" wide Smart Counter Depth 3-Door French Door Refrigerator with a modern look that blends seamlessly into your kitchen.
I got a display fridge From Best Buy but it was given to us in demo mode. There is no cold air. How do you take it off demo mode?
Greetings!
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
I have shared a Samsung link that will help guide you with the demo mode (Cooling Off mode).
https://www.samsung.com/us/support/answer/ANS00048861/
I have also shared the user manual link below. Please access the link and turn to page 37 for deactivating the demo mode (Cooling Off mode).
https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520614
Leo
Thank you for reaching out and we hope you are in good health. We are saddened to know that this has happened to you. This is not the experience we want for our customers.
I have shared a Samsung link that will help guide you with the demo mode (Cooling Off mode).
https://www.samsung.com/us/support/answer/ANS00048861/
I have also shared the user manual link below. Please access the link and turn to page 37 for deactivating the demo mode (Cooling Off mode).
https://downloadcenter.samsung.com/content/UM/202103/20210311150651162/DA68-04132A-02_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520614
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. French Door Refrigerator with External Water & Ice Dispenser - Stainless Steel
Preserve perishables with this stainless steel Samsung French-door refrigerator. Twin Cooling Plus technology offers accurate temperature control to keep vegetables and fruits fresh for longer, while the 28-cu. ft. interior capacity provides ample storage space. This ENERGY STAR-compliant Samsung French-door refrigerator features adjustable flip-up shelves, letting you fit and access tall items easily.
how do you reset the filter after replacing filter on the RF28T5201 samaung
Hi BJ.
Thank you for reaching out regarding your Samsung - 28 Cu. Ft. French Door Refrigerator on how do you reset the filter after replacing it. Regarding your concern, here are the steps you need to follow:
1. Find the Filter Reset button on the control panel if it's available. It is sometimes the secondary function of another button on the panel.
2. Once located, touch and hold the correct button for 3 seconds until the light resets.
3. The filter icon will either turn off or change back to its normal color when it's reset. This starts the 6 month timer over again.
I suggest you check this link for further assistance.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Also, I have included your user manual for assistance. Please go to page 42.
https://downloadcenter.samsung.com/content/UM/202008/20200814074426173/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA_u.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144520530
^Camille
Thank you for reaching out regarding your Samsung - 28 Cu. Ft. French Door Refrigerator on how do you reset the filter after replacing it. Regarding your concern, here are the steps you need to follow:
1. Find the Filter Reset button on the control panel if it's available. It is sometimes the secondary function of another button on the panel.
2. Once located, touch and hold the correct button for 3 seconds until the light resets.
3. The filter icon will either turn off or change back to its normal color when it's reset. This starts the 6 month timer over again.
I suggest you check this link for further assistance.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
Also, I have included your user manual for assistance. Please go to page 42.
https://downloadcenter.samsung.com/content/UM/202008/20200814074426173/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA_u.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144520530
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
What is height
Hi Carebear.
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with AutoFill Water Pitcher on what is the height. Regarding your concern, the height would be the following:
Net Height with Hinge
70"
Net Height without Hinge
68 7/8"
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/28-cu--ft--large-capacity-3-door-french-door-refrigerator-with-autofill-water-pitcher-in-stainless-steel-rf28t5021sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144520482
^Camille
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with AutoFill Water Pitcher on what is the height. Regarding your concern, the height would be the following:
Net Height with Hinge
70"
Net Height without Hinge
68 7/8"
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/28-cu--ft--large-capacity-3-door-french-door-refrigerator-with-autofill-water-pitcher-in-stainless-steel-rf28t5021sr-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144520482
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Extra-large capacity 4-Door French Door Refrigerator; a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
Hi, does this fridge has a “sabbath mode”?
Hi Alona,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 29 cu. ft 4-Door French Door Refrigerator with Beverage Center - White glass.
Yes, this refrigerator is equipped with Sabbath mode. I have shared the user manual link below. Please access the link and turn to pages 36, 41 and 44.
https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520479
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Bespoke 29 cu. ft 4-Door French Door Refrigerator with Beverage Center - White glass.
Yes, this refrigerator is equipped with Sabbath mode. I have shared the user manual link below. Please access the link and turn to pages 36, 41 and 44.
https://downloadcenter.samsung.com/content/UM/202112/20211206163818892/FDR_RF8000B_DA68_04402B-00_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520479
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
Is the height really 47 inches high? Almost 4 feet high? Or is it adjustable?
Hi Anna,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel.
The height dimension can be found below (height is adjustable).
Height from base to cooktop:
36 1/8 inches - 36 3⁄4 inches
Height from base to top of control panel:
46 5/16 inches - 47 1/16 inches
I have shared the installation manual below. Please access the link and turn to page 1 for the complete dimension.
https://downloadcenter.samsung.com/content/EM/202103/20210317173816090/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520449
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel.
The height dimension can be found below (height is adjustable).
Height from base to cooktop:
36 1/8 inches - 36 3⁄4 inches
Height from base to top of control panel:
46 5/16 inches - 47 1/16 inches
I have shared the installation manual below. Please access the link and turn to page 1 for the complete dimension.
https://downloadcenter.samsung.com/content/EM/202103/20210317173816090/Install_NE63A6711_DG68-01359A-00_EN-MES_210104.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144520449
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 65" Class The Frame QLED 4K UHD Smart Tizen TV (2022)
Artwork, shows, movies and memories display what you love on The Frame, the picture frame like TV. See everything on the QLED 4K TV at 100% Color Volume with Quantum Dot that saturates your screen with a billion colors. Switch on Art Mode and transform your TV into your own personal art exhibit.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
Does the flat wall mount come with The Frame?
Maestrodimusica - The Frame TV comes with the SlimFit Wall Mount and accessories for mounting. Additional hardware required will depend on the type of building material such as drywall, concrete, ceramic tile, brick, etc. Be sure to use appropriate wall mounting hardware for the type of wall you have. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
Can you use a flat bottomed water canner on the burners?
Hi Cass,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel.
Yes, you may use a flat bottomed water canner on the cooktop. I have shared a Samsung link below. Please go through the link as there are important reminders to prevent damage to the cooktop.
https://www.samsung.com/us/support/answer/ANS00085246/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144518252
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle - Stainless steel.
Yes, you may use a flat bottomed water canner on the cooktop. I have shared a Samsung link below. Please go through the link as there are important reminders to prevent damage to the cooktop.
https://www.samsung.com/us/support/answer/ANS00085246/
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144518252
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+ - Champagne
Samsung~s new 7.5 cu. ft. dryer allows you to remotely start or stop your cycle, schedule laundry on your time, receive end of cycle alerts, and more, right from your smartphone. Steam Sanitize+ eliminates 99.9% of germs and bacteria, while Multi-Steam technology relaxes and smooths away wrinkles from everyday wear.
Do you have to hook up the dryer to a water source if you do not want to use the steam feature?
Hi BrenLee,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 cu. ft. Smart Electric Dryer with Steam Sanitize+ - Champagne.
You don't have to hook up the water line/source if you will not utilize the steam feature. We highly recommend that the steam feature be utilized as items are sanitized in this cycle by applying steam and high-temperature heat to the fabric, which causes the fabric to become cleaner. This cycle has the ability to soften and deodorize items while also reducing odors.
I have shared the user manual link below for your reference.
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144518215
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 7.5 cu. ft. Smart Electric Dryer with Steam Sanitize+ - Champagne.
You don't have to hook up the water line/source if you will not utilize the steam feature. We highly recommend that the steam feature be utilized as items are sanitized in this cycle by applying steam and high-temperature heat to the fabric, which causes the fabric to become cleaner. This cycle has the ability to soften and deodorize items while also reducing odors.
I have shared the user manual link below for your reference.
https://downloadcenter.samsung.com/content/UM/202201/20220109065342454/20211202_DV6300B_DC68-04299K-00_EN_MES.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144518215
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 60 Class Q60B QLED 4K Smart Tizen TV (2022)
Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.
What is the year model and what is the warranty.
Carl - The Q60B is a 2022 Samsung QLED 4K TV which includes a 1 Year Parts and Labor Manufacturer's Warranty. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung