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Samsung - 43" Class 8000 Series LED 4K UHD Smart Tizen TV (2021)

Step up to the world of Crystal UHD from Samsung. Elevated color and clarity offer you a picture that has to be seen to be believed. Add in smart features that make watching TV even easier, and you have a TV that is essential.

There are 40 buttons on my remote. no directions on how to use any of them. other than on, off and channel. do yo have a tutorial that shows how to record etc. When i turn the tv off with the remote the blue lights below the screen stay on on all night.

Hi CAM! The AU8000 includes Samsung's Smart Remote with Voice featuring a minimalistic design and few buttons. Based on your description, you may be using a different remote. To assist you in the functions and settings of your new TV, you can download the full user manual and remote guide directly from Samsung’s website by clicking “Support” in the top right corner. Then go to “Manuals & Software” > “TVs & Home Theater” > "Crystal UHD TVs" > A Model Lineup
^Tim

4 years, 4 months ago

Posted by:

Samsung

Samsung - 4.0 Cu. Ft. High-Efficiency Top Load Washer with ActiveWave Agitator - White

Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly

See all Q&A for this product

Do I need the 3- or 5-year protection offered by Best Buy or does the washer come with a good enough warranty? What's the difference in coverage? TIA

Dear Valued Best Buy Client,

To better assist you with this issue, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific question.

Attached is a link to our warranty page to learn more about the product's warranty coverage that comes with it.
https://www.samsung.com/us/support/service/warranty/WA40A3005AW/A4

You may reach out via our Support Channels below to speak with a live representative for other concerns.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144513584

-Angelica

4 years, 4 months ago

Posted by:

Samsung

Samsung - 55 Class Q60B QLED 4K Smart Tizen TV (2022)

Leap into the world of bold contrast and vivid color with QLED 4K. Together, cool and warm Dual LEDs shine a billion shades of Quantum Dot color for a natural looking picture. Enjoy it all upscaled to glorious 4K, in details and colors that stay true even in bright scenes, thanks to 100% Color Volume.~ ~QLED televisions can produce 100% Color Volume in the DCI P3 color space, the format for most cinema screens and HDR movies for television.

How far apart are the tv legs that hold up the tv.

kokie - The leg width of the 55" Q60B is 35.3". ^Gina

4 years, 4 months ago

Posted by:

Samsung

Samsung - 65" Class Q70A Series QLED 4K UHD Smart Tizen TV (2021)

As intelligent as it is beautiful. A Smart TV interface learns the content you like and makes suggestions based on what you watch.

How wide is the 65” tv?

Hi - You can find all dimensions for the 65" Q70A under "Specifications - Dimensions" on Best Buy's product page: https://www.bestbuy.com/site/samsung-65-class-q70a-series-qled-4k-uhd-smart-tizen-tv/6451476.p?skuId=6451476 ^Gina

4 years, 4 months ago

Posted by:

Samsung

Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Stainless Steel

Bring style and innovation to your kitchen. This Samsung electric range lets you cook two dishes at different temperatures simultaneously to speed up the cooking process. Plus, the steam clean system takes care of grease, oil, and stuck-on food.

Can this range works for both 110v and 220v? Because I will move to the Russia which use 220v electricity

Hi Tsegi,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - Flex Duo™ 5.9 Cu. Ft. Self-Cleaning Freestanding Double Oven Electric Convection Range - Stainless steel

Yes, this range can work both on 110 volt and 220 volt power. I have shared the user manual link below. Please access the link and turn to pages 5 - 9 for the electrical requirements.

https://downloadcenter.samsung.com/content/EM/202011/20201113100245875/Install_30_Electric_Range_USA_DG68-00108G-10_EN-MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144513381

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking with your stove simple and fun.

See all Q&A for this product

Can you check the status of the stove burners and turn them off remotely?? I understand this can be done for the oven, but can it be done for the stove burners?

Hi Aiden,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi and Integrated Griddle - Stainless steel.

You can monitor the on/off status of each cooktop burner, but you wouldn't be able to turn the burners off remotely. I have shared the user manual link below. Please access the link and turn to page 30 for smart control.

https://downloadcenter.samsung.com/content/UM/202105/20210525183514466/NX60A6111SS_AA_DG68-01341A-02_EN-MES-CFR_210511.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144513110

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation - Stainless Steel

Free up space above your cooktop with the new, beautifully designed Smart SLIM Microwave. This combination microwave with ventilation hood fits into the same space as an under-the-cabinet hood, but despite its slim size, it has a 1.1 cu. ft. capacity. The SLIM Microwave packs in the powerful performance you need with all the technology that you love in a slim, space efficient size.

See all Q&A for this product

do you have to use wifi? does it have a down light?

Hi maddie,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.1 cu. ft. Smart SLIM Over-the-Range Microwave with 400 CFM Hood Ventilation, Wi-Fi & Voice Control - Stainless steel.

Wifi is an added value feature for controlling the microwave remotely. It is not necessary to use for basic functions. The microwave will still function even without wifi connectivity.

Yes, this microwave is equipped with a cooktop lamp. I have shared the user manual link below. Please access the link and turn to pages 13 - 14 for smart control and page 16 for the cooktop lamp.

https://downloadcenter.samsung.com/content/UM/202108/20210809102941554/ME11A7510D_00_EN_MES_CFR_210728.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144513019

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 36" Induction Cooktop with WiFi and Virtual Flame - Black Stainless Steel

The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.

what amperage will it work with

Hi Ernest.

Thank you for reaching out regarding your Samsung - 36" Induction Cooktop with WiFi and Virtual Flame™ on what amperage it will work with. Regarding your concern, the amperage would be 45A.

Here is the link to further assist you.

https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/gas/pd/03202018/NZ36K7880.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144512952

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 24" Radiant Electric Cooktop - Black

Slim with a minimalist appearance, this 24" electric cooktop is a powerhouse for small, busy home kitchens. Four heating elements accommodate every cooking need, with a special dual element to fit pots and pans of all sizes.

What Amperage is required for this cooktop? Model NZ24T4360RK SKU 6424659

Hi Tony.

Thank you for reaching out regarding your Samsung - 24" Radiant Electric Cooktop on what amperage is required for this cooktop. Regarding your concern, the amperage would be 14.5A.

Here is the link to further assist you.

https://image-us.samsung.com/SamsungUS/home/home-appliances/cooktops-and-hoods/electric/pd/nz24t4360rk-aa/NZ24T4360RK_Spec_Sheet.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144512906

^Camille

4 years, 4 months ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range - Stainless Steel

The Samsung Smart Instant Heat Slide-in Induction Range is powered by induction, making it hyperfast, which means less waiting and more cooking. The induction cooktop responds immediately to heat adjustments and cools quickly, making it easy to clean.

Hi, I do not have pans that are 11 inches wide. Can I use 8.5- and 9.5-inch cookware on 11-inch burner?

Hi 87636738,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range - Stainless steel.

Yes, you can use 8.5 inch and 9.5 inch cookware on the 11 inch burner. I have shared the user manual link below. Please access the link and turn to page 27 for the cookware sizes.

https://downloadcenter.samsung.com/content/UM/202112/20211214154921478/NE63B8211-00_EN-MES-CFR_211208.pdf

I have also shared a Samsung link below for your reference.

https://www.samsung.com/us/support/answer/ANS00045483/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144512904

Leo

4 years, 4 months ago

Posted by:

Samsung