Hi Skr.
Thank you for reaching out regarding Samsung - Bespoke 23 cu. ft. Counter-Depth 4-Door French Door Refrigerator with Family Hub on what the ice bites look like. Regarding your concern, the ice bites would be crushed ice.
I suggest you check this link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/refrigerators/bespoke/bespoke-4-door-french-door-refrigerator-23-cu--ft-with-top-left-and-family-hub--panel-in-charcoal-glass-and-matte-black-steel-middle-and-bottom-panels-rf23bb89008maa/#specs
Also, I suggest you check this link to your user manual for further assistance. Please go to pages 16 to 17.
https://downloadcenter.samsung.com/content/UM/202203/20220310114639753/FDR_RF8000B_F-hub_DA68_04402F_01_EN_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144461794
^Camille