Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count73548
- Helpfulness Votes37,918
- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
- Featured Answers0
- Best Answers3939
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
Can this be charged using a wireless charger?
Hi GM!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 works with a wireless charger. We apologize; Galaxy A series devices are not compatible with wireless charging.
For your reference, you may access this link about "Wireless Charging for your Galaxy Devices": https://www.samsung.com/us/support/answer/ANS00047798/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144346973
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 works with a wireless charger. We apologize; Galaxy A series devices are not compatible with wireless charging.
For your reference, you may access this link about "Wireless Charging for your Galaxy Devices": https://www.samsung.com/us/support/answer/ANS00047798/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144346973
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Duo Fast Wireless Charger pad - White
Wirelessly charge your smartphones and smartwatch. Fast Charge feature available for even faster charging speeds on select phone models
Is this Qi charging technology? Will a 15W charger optimize charging times for watch plus phone?
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Duo Fast Wireless Charger pad. In line with this, yes, this is qi charging(wireless charging), and yes, the charging pad is optimized for multi-device charging ^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 36" Induction Cooktop with WiFi and Virtual Flame - Black Stainless Steel
The Samsung Induction Cooktop is the most advanced cooking technology, with an always cool cooking surface. The flexible cooktop accommodates a variety of pot and pan sizes Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Virtual Flame LED lights shine onto pans to give the visual of gas cooking, with the precision of induction.
Does the blue led lighting change in intensity as the heat setting is changed (to give an immediate visual feedback of change like you would get with a gas flame)
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 36" Induction Cooktop with WiFi and Virtual Flame™ - Black stainless steel.
Virtual Flame Technology reveals its presence by casting flame-like glows onto pots and pans when in use. As the heat level goes up, the image of flames gradually grows bigger and brighter, giving the feeling of using the familiar gas stove.
I have included in the link more information regarding Virtual Flame Technology from Samsung.
https://news.samsung.com/global/making-the-invisible-visible-the-all-new-virtual-flame-technology
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144346967
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 36" Induction Cooktop with WiFi and Virtual Flame™ - Black stainless steel.
Virtual Flame Technology reveals its presence by casting flame-like glows onto pots and pans when in use. As the heat level goes up, the image of flames gradually grows bigger and brighter, giving the feeling of using the familiar gas stove.
I have included in the link more information regarding Virtual Flame Technology from Samsung.
https://news.samsung.com/global/making-the-invisible-visible-the-all-new-virtual-flame-technology
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144346967
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
Is this 110 or 220 volts
Hello,
Thank you for reaching out and raising your question about the power source of the Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black stainless steel. We are here to help.
To answer your question, you need to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this range. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit.
You can also check this link https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf for the user's manual and go to page 9 for the important safety information of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144346947.
-Noraina
Thank you for reaching out and raising your question about the power source of the Samsung - 5.8 Cu. Ft. Self-Cleaning Fingerprint Resistant Slide-In Gas Convection Range - Black stainless steel. We are here to help.
To answer your question, you need to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this range. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit.
You can also check this link https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf for the user's manual and go to page 9 for the important safety information of the product.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144346947.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase - Black Stainless Steel
This slim Samsung refrigerator will give your kitchen a more streamlined look. Plus, the showcase doors let you easily grab any items youve stored in the door bins, without wasting excess energy.
My kitchen door is 26 inches, can I buy this product? Thanks!
Hello.
Thank you for reaching out regarding your Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase if this can fit your door, which is 26 inches. Regarding your concern, this won't fit your door as the dimensions would be the following.
Product Dimensions with Hinges, Handles, and Door
35 7/8" W x 69 6/8" H x 28 1/4" D
Product Dimensions without Hinges and Door
35 7/8" W x 68 1/2" H x 24" D
Product Dimensions with Door without Handles
35 7/8" W x 69 6/8" H 28 1/4" D
Product Dimensions with Doors Open
35 3/4" W x 69 7/8" H x 46 1/16" D
Shipping Dimensions
38 1/4" W x 75 3/16" H x 39 3/16" D
Net Height without Hinge
68 11/16
I suggest you check this link for full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/22-cu--ft--counter-depth-side-by-side-food-showcase-refrigerator-with-metal-cooling-rh22h9010sg-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144346943
^Camille
Thank you for reaching out regarding your Samsung - 21.5 Cu. Ft. Side-by-Side Counter-Depth Fingerprint Resistant Refrigerator with Food ShowCase if this can fit your door, which is 26 inches. Regarding your concern, this won't fit your door as the dimensions would be the following.
Product Dimensions with Hinges, Handles, and Door
35 7/8" W x 69 6/8" H x 28 1/4" D
Product Dimensions without Hinges and Door
35 7/8" W x 68 1/2" H x 24" D
Product Dimensions with Door without Handles
35 7/8" W x 69 6/8" H 28 1/4" D
Product Dimensions with Doors Open
35 3/4" W x 69 7/8" H x 46 1/16" D
Shipping Dimensions
38 1/4" W x 75 3/16" H x 39 3/16" D
Net Height without Hinge
68 11/16
I suggest you check this link for full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/22-cu--ft--counter-depth-side-by-side-food-showcase-refrigerator-with-metal-cooling-rh22h9010sg-aa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144346943
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A71 5G UW 128GB - Prism Bricks Black (Verizon)
The Samsung Galaxy A71 5G UW is your all-access pass to the 5G revolution, combining the unprecedented speed of next-gen connectivity with turbo-charged performance. Capture professional-grade photos with a versatile quad lens camera, take smooth, stable video even while moving and see it all on a vivid 6.7~ Super AMOLED+ Infinity Display. All powered by a long-lasting, fast charging battery.
Does this model have the SD card option? It isn't listed in the overview/ specs. Most Galaxys do, but I wanted to make sure.
Hi BRiTTaNY!
Thank you for contacting us. We appreciate your query regarding if the Galaxy A71 5G has a microSD card slot. In line with this, yes, the device caters to an expandable memory space to keep all your favorite stuff close at hand—songs, photos, videos, and more.
For your reference, kindly visit the user manual on Pages 6 and 7:
https://downloadcenter.samsung.com/content/UM/202106/20210615235523274/SAM_A516_A716_EN_UM_R_11.0_041921_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144346921
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us. We appreciate your query regarding if the Galaxy A71 5G has a microSD card slot. In line with this, yes, the device caters to an expandable memory space to keep all your favorite stuff close at hand—songs, photos, videos, and more.
For your reference, kindly visit the user manual on Pages 6 and 7:
https://downloadcenter.samsung.com/content/UM/202106/20210615235523274/SAM_A516_A716_EN_UM_R_11.0_041921_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144346921
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White
Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.
Can you wash a king-sized comforter in this washer?
Hello SuzC,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you can wash a king-sized comforter in this Samsung washer. We understand that this information may be essential for you to know. We're here to help.
Yes, you can wash large and bulky items like comforters in this Samsung washer.
You may check page 39 of the user manual to learn more about the cycle recommended when washing large or bulky items.
https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144346927
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you can wash a king-sized comforter in this Samsung washer. We understand that this information may be essential for you to know. We're here to help.
Yes, you can wash large and bulky items like comforters in this Samsung washer.
You may check page 39 of the user manual to learn more about the cycle recommended when washing large or bulky items.
https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144346927
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.9 Cu. Ft. Self-Cleaning Freestanding Fingerprint Resistant Double Oven Electric Convection Range - Black Stainless Steel
Cook food faster and more evenly with the Flex Duo oven's dual convection system. It allows the single oven to split into two ovens with the Smart Divider and also use convection cooking in both ovens. Two temperature controls cook dishes simultaneously at different temperatures.
What is the best way to clean the divider tray that separates the two ovens? I can’t leave it in when I use self-cleaning mode, and it always seems to have burnt on grease.
Hello,
Thank you for reaching out and raising your questions on what is the best way to clean the divider tray in your oven. We are sorry to hear that it is always burnt on grease when you're using the cleaning mode. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00049011/ on how to clean your Samsung oven.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060833/ for some tips on how to clean and care for your Samsung electric cooktop.
I also recommend watching the video on this link https://www.youtube.com/watch?v=7PXk8W_KNDQ on how to use the Self Clean feature on Flex Duo ranges and ovens.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144346903.
-Noraina
Thank you for reaching out and raising your questions on what is the best way to clean the divider tray in your oven. We are sorry to hear that it is always burnt on grease when you're using the cleaning mode. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00049011/ on how to clean your Samsung oven.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060833/ for some tips on how to clean and care for your Samsung electric cooktop.
I also recommend watching the video on this link https://www.youtube.com/watch?v=7PXk8W_KNDQ on how to use the Self Clean feature on Flex Duo ranges and ovens.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144346903.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Z Flip 5G 256GB (Unlocked) - Mystic Gray
Galaxy Z Flip 5G is an expansive new smartphone experience with completely reimagined compact engineering and revolutionary folding glass technology in your pocket.
are we going to be able to use it with AT&T if we buy it unlocked??
Hi Dave,
Thank you for reaching out to us. We value your query about whether the Galaxy Z Flip (Unlocked) works with AT&T. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144346889
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. We value your query about whether the Galaxy Z Flip (Unlocked) works with AT&T. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers at any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144346889
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Take your everyday experiences to the next level with the phone that's designed to fuel the passions of every fan. Whether you're a gaming guru, social star or fashionista, Samsung Galaxy S21 FE 5G is jam-packed with features that help you get more out of whatever you're into, including an All-Day Intelligent Battery, a powerful processor, a smooth and strong display, a triple-lens camera and more. Plus, choose from four colors for a stylish look that will set off your fan vibe.
I know it’s not on the listed carriers but would this phone work in the uk on the EE network?
Hi Ming!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 FE 5G (Unlocked) works in the U.K with EE Network. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano-SIM). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144346895
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 FE 5G (Unlocked) works in the U.K with EE Network. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano-SIM). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144346895
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung