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Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Lavender
Galaxy Buds2 is here, bringing a way for everyone to enjoy epic sound. With audio quality this good, you'll feel the thump of every bassline and strum of every guitar right in your core ~it's like dropping you into your favorite band~s concert. Need to focus? Active Noise Cancellation and Ambient Sound control let you hear only what you want to hear. Enjoy some peace and quiet while you work from home or take calls without missing what~s happening around you. Featuring our slimmest and lightest design yet, Galaxy Buds2 fit so well, you may forget you're wearing them ~at least until the music starts. Now you can hear translations through your Buds while on calls or during face-to-face conversations
Are the ear buds able to be utilized separately? I like to use one and sometimes switch to the opposite ear for comfort.
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Buds2.
The Galaxy Buds detect how many earbuds are extracted from the case and automatically switch the sound mode to mono or stereo based on the number of earbuds being used.
If you wear both earbuds, you can listen to your favorite songs in stereo sound. However, suppose you decide to wear just one earbud. In that case, you can listen to music in mono sound.
Stereo = Both earbuds are extracted from the case and are being used
Mono = Either the left or the right earbud is extracted from the case and is being used).
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323692
Have a great day.
^Charles
The Galaxy Buds detect how many earbuds are extracted from the case and automatically switch the sound mode to mono or stereo based on the number of earbuds being used.
If you wear both earbuds, you can listen to your favorite songs in stereo sound. However, suppose you decide to wear just one earbud. In that case, you can listen to music in mono sound.
Stereo = Both earbuds are extracted from the case and are being used
Mono = Either the left or the right earbud is extracted from the case and is being used).
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323692
Have a great day.
^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
what is the appropriate LP conversion kit for this model?
Hi pete,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel. The appropriate conversion kit comes with the range when purchased. I have included the installation guide link below. Please click the link and turn to pages 8, 19, 25.
https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
I have also included the user manual link below. Please click on the link and turn to page 11.
https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144323691
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel. The appropriate conversion kit comes with the range when purchased. I have included the installation guide link below. Please click the link and turn to pages 8, 19, 25.
https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf
I have also included the user manual link below. Please click on the link and turn to page 11.
https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144323691
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.
Is the upper oven only a convection oven ? I baked in the upper oven Product was brown on top & not done in the center,
Hello.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean oven. I am sorry to learn that you are having an issue with baking in the oven. Regarding this, I will be providing you with the steps on how to assist your concern.
How to set the temperature
1. Press Bake. The default temperature is 350 °F.
2. Enter the temperature you want on the /, e.g., 3, 7, 5.
3. Press START/SET. The temperature display will start to change once the oven temperature reaches 175 °F.
4. If you want to cancel baking or if you have finished, press OFF/CLEAR.
• Place food in the oven after preheating if the recipe calls for it.
Preheating is very important for good results when baking cakes,
cookies, pastry, and breads. After the oven has reached the desired
temperature, the range will beep several times.
How to adjust the temperature while cooking
1. Press Bake. The display will show the present temperature, e.g., 375 F.
2. Enter the temperature you want, e.g., 425 °F, using the /.
3. Complete the entry by pressing START/SET.
Here is a link to your user manual for further assistance. Please go to pages 30 to 31.
https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144323679
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean oven. I am sorry to learn that you are having an issue with baking in the oven. Regarding this, I will be providing you with the steps on how to assist your concern.
How to set the temperature
1. Press Bake. The default temperature is 350 °F.
2. Enter the temperature you want on the /, e.g., 3, 7, 5.
3. Press START/SET. The temperature display will start to change once the oven temperature reaches 175 °F.
4. If you want to cancel baking or if you have finished, press OFF/CLEAR.
• Place food in the oven after preheating if the recipe calls for it.
Preheating is very important for good results when baking cakes,
cookies, pastry, and breads. After the oven has reached the desired
temperature, the range will beep several times.
How to adjust the temperature while cooking
1. Press Bake. The display will show the present temperature, e.g., 375 F.
2. Enter the temperature you want, e.g., 425 °F, using the /.
3. Complete the entry by pressing START/SET.
Here is a link to your user manual for further assistance. Please go to pages 30 to 31.
https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144323679
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 22K BTU true dual-power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Easily accommodate a round bottom wok on the custom wok grate. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
What electric power source is needed?
Hello Twiggy,
Thank you for reaching out and raising your question about the Samsung - 36" Built-In Gas Cooktop with Wi-Fi and Dual Power Brass Burner - Stainless steel. I understand you want to know the power source needed for this unit. We are here to help.
To answer your question, you need to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this cooktop. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit.
You can check this link https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf for the user's manual. Just go to page 8 and look for the "Electrical and grounding safety" for more information.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144323674.
-Noraina
Thank you for reaching out and raising your question about the Samsung - 36" Built-In Gas Cooktop with Wi-Fi and Dual Power Brass Burner - Stainless steel. I understand you want to know the power source needed for this unit. We are here to help.
To answer your question, you need to use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this cooktop. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit.
You can check this link https://downloadcenter.samsung.com/content/UM/201904/20190417142957109/NA30N6555TG_DG68-01089A-02_EN-MES-CFR.pdf for the user's manual. Just go to page 8 and look for the "Electrical and grounding safety" for more information.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144323674.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Adaptive Fast Charging Wall Charger - White
Whether you're at home or on the go, this compact Samsung 33-0660-05-XP adaptive fast charging wall charger can get your phone back to a full charge quickly. Use the included micro USB cable to sync and transfer files.
Does this product work with an S21 ultra 5g phone?
Hi Katia. Thank you for bringing this to our attention. I appreciate your raising this inquiry regarding the Samsung - Adaptive Fast Charging Wall Charger. Yes, this charger will work great with an S21. Here is a link for more details regarding wall chargers.
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323610
Have a great day.
^Charles
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323610
Have a great day.
^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 Ultra 5G 128GB - Phantom Silver (Verizon)
Galaxy S21 Ultra 5G for Verizon is crafted so you don~t need to choose between video and photo. With a single tap, you can pull super-clear stills straight from high-resolution 8K video. Or if you~re looking to capture stunning photos, the 108MP camera feels like you~ve brought your own professional studio with you. Galaxy S21 Ultra 5G, designed to be epic in every way.
Is there the ability to add external memory or SD card?
Hi Kstringer,
Thank you for contacting us. We value your query regarding if the Galaxy S21 Ultra has an expandable memory space. Unfortunately, the device doesn't cater to a MicroSD card slot..
Please see the user manual on Page 8 for your reference:
https://downloadcenter.samsung.com/content/UM/202201/20220129021335027/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323639
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us. We value your query regarding if the Galaxy S21 Ultra has an expandable memory space. Unfortunately, the device doesn't cater to a MicroSD card slot..
Please see the user manual on Page 8 for your reference:
https://downloadcenter.samsung.com/content/UM/202201/20220129021335027/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323639
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S10 Lite with 128GB Memory Cell Phone (Unlocked) - Prism Black
Stay connected and entertained with this Samsung Galaxy S10 Lite smartphone. The 6.7-inch FHD+ Super AMOLED display offers bright, detailed visuals, while the Snapdragon 855 processor and 8GB of RAM let you flip through applications easily. This Samsung Galaxy S10 Lite smartphone has 128GB of internal storage for accommodating your photos and downloads, and the 4500 mAh battery provides uninterrupted use.
WILL THIS PHONE WORK ON ATT
Hello There!
Thank you for reaching out to us, and interested in whether the Galaxy S10 Lite (Unlocked) works with AT&T. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323535
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us, and interested in whether the Galaxy S10 Lite (Unlocked) works with AT&T. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323535
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - White
Samsung's 5.0 cu. ft. capacity top-load washer features Super Speed technology, which allows you to wash a full load in just 36 minutes without sacrificing cleaning performance. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch- free.
Is anyone else experiencing ruined wornout looking cloths that aren't actually coming clean after using this washer? If not what can I possibly be doing wrong? Also, does Samsung sell a removable agitator that would fit this model? Thanks
Hello,
Thank you for reaching out and letting us know that you're experiencing worn-out-looking clothes that are not clean after using the washer. We understand that this information may be essential for you. We're here to help.
Usually, if there's something wrong with the washer that will affect how well it cleans, then it also affects something else, like a draining, filling, or spinning issue, or even an error code. But if your washing machine seems to be working just fine, it's just the clothes aren't clean as you would like, then it's not an issue with the washer.
Attached is a link to the helpful guide that you can check, which may help fix the clothes coming out from the washer not being clean.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
I've also included the best laundry load size for your Samsung washing machine and dryer for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
For a removable agitator, you may check samsungparts.com.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144323534
-Angelica
Thank you for reaching out and letting us know that you're experiencing worn-out-looking clothes that are not clean after using the washer. We understand that this information may be essential for you. We're here to help.
Usually, if there's something wrong with the washer that will affect how well it cleans, then it also affects something else, like a draining, filling, or spinning issue, or even an error code. But if your washing machine seems to be working just fine, it's just the clothes aren't clean as you would like, then it's not an issue with the washer.
Attached is a link to the helpful guide that you can check, which may help fix the clothes coming out from the washer not being clean.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
I've also included the best laundry load size for your Samsung washing machine and dryer for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
For a removable agitator, you may check samsungparts.com.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144323534
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 128GB - Oxford Gray
Write, sketch or surf the Internet from anywhere with this 128GB Samsung Galaxy Tab S6 Lite tablet. This Oxford gray 128GB Samsung Galaxy Tab S6 Lite tablet comes with a powerful 7040 mAh battery, which lasts for up to 15 hours of video playback.
Can you put a SIM card in the device for cellular data?
Hi Gabbys!
Thank you for reaching out to us. We appreciate your interest in knowing if a SIM card works with Galaxy Tab S6 Lite. We apologize; this tablet model is "Wi-Fi" compatible only. The internal carrier (SIM card) does not support this tablet model.
You may visit our website under the "Compare the Models" tab for your reference: https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-P610NZAEXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144323507
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if a SIM card works with Galaxy Tab S6 Lite. We apologize; this tablet model is "Wi-Fi" compatible only. The internal carrier (SIM card) does not support this tablet model.
You may visit our website under the "Compare the Models" tab for your reference: https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-P610NZAEXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144323507
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
Does it have a memory card?
Hi There!
Thank you for bringing this to our attention. I appreciate your interest in whether the Galaxy Tab A (2019) has a microSD card slot. In line with this, the device cater to an expandable memory space that can store up to 512GB of external memory.
For more information, you may visit our website under the "benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#support
Also, kindly visit the user manual for your reference on Pages 12 and 13:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323479
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. I appreciate your interest in whether the Galaxy Tab A (2019) has a microSD card slot. In line with this, the device cater to an expandable memory space that can store up to 512GB of external memory.
For more information, you may visit our website under the "benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#support
Also, kindly visit the user manual for your reference on Pages 12 and 13:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323479
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung