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- Answer Count73548
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- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
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Samsung - Galaxy Tab S8+ - 12.4" 128GB - Wi-Fi - with S-Pen - Graphite
Plus-up your life with Galaxy Tab S8+, a premium tablet with a large screen and PC-like capabilities that helps you do more on the go.~ ~Wi-Fi 6E enabled router required. Sold separately
CAN I CHARGE MY GALAXY S8 PLUS WITH 25W SUPER FAST CHARGER INSTEAD OF 45W CHARGER WITHOUT DAMAGING THE BATTERY ?
Hi Javi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab S8+. Yes, you can use the old charger. Here is a link for more details about the chargers.
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323437
Have a great day.
^Charles
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323437
Have a great day.
^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
Can you get duo to work on this tablet to be able to call people
Hi Sexy162!
Thank you for reaching out to us. We appreciate your interest in knowing if Google Duo works with Galaxy Tab A7. Yes, you can use Google Duo on your Galaxy Tab A7. If it's not pre-installed on your tablet, you can install it on Google Play Store.
For your reference, you may access the user's manual about "Duo" on page 91: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144323439
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Google Duo works with Galaxy Tab A7. Yes, you can use Google Duo on your Galaxy Tab A7. If it's not pre-installed on your tablet, you can install it on Google Play Store.
For your reference, you may access the user's manual about "Duo" on page 91: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144323439
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
How many btu's does this stove require?
Hi Mark,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel.
Each gas burner gives out different BTUs. Let me break them down for you below.
a. Right Front: 18,000 BTU
b. Right Rear: 5,000 BTU
c. Center: 9,500 BTU
d. Left Front: 15,000 BTU
e. Left Rear: 9,500 BTU
I have shared with you the user manual link. Please click on the link and turn to page 24 for detailed information for BTU.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144323077
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel.
Each gas burner gives out different BTUs. Let me break them down for you below.
a. Right Front: 18,000 BTU
b. Right Rear: 5,000 BTU
c. Center: 9,500 BTU
d. Left Front: 15,000 BTU
e. Left Rear: 9,500 BTU
I have shared with you the user manual link. Please click on the link and turn to page 24 for detailed information for BTU.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144323077
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 4.0 Cu. Ft. Stackable Electric Dryer - White
Look forward to laundry day. This Samsung dryer does the work for you, with sensors to avoid over-drying and preset drying cycles to protect your garments, linens and more.
Can the washer and dryer be placed side by side rather than stacked?
Hello Tracy,
Thank you for reaching out and letting us know your inquiry if you can place the washer and dryer side by side instead of stacking them. We understand that this information may be essential for you. We're here to help.
As per checking, yes, you can do the side-by-side installation for the Samsung washer and dryer.
See page 10 of the user manual for the side-by-side installation requirements for reference.
https://downloadcenter.samsung.com/content/UM/202006/20200623151622730/DV6800K_DC68-03650A-08_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144322994
-Angelica
Thank you for reaching out and letting us know your inquiry if you can place the washer and dryer side by side instead of stacking them. We understand that this information may be essential for you. We're here to help.
As per checking, yes, you can do the side-by-side installation for the Samsung washer and dryer.
See page 10 of the user manual for the side-by-side installation requirements for reference.
https://downloadcenter.samsung.com/content/UM/202006/20200623151622730/DV6800K_DC68-03650A-08_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144322994
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
We just purchased this refrig several months ago and now experiencing loud popping noises like ice dropping into the bin, but it's not the case. What would the noise be related to? 12/5/16
Hi MI,
Thank you for reaching out and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
I have shared a link below that would help understand and resolve sounds coming from your refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I have also included the user manual link below. Please click on the link and turn to page 24 for additional guidance.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144322974
Leo
Thank you for reaching out and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.
I have shared a link below that would help understand and resolve sounds coming from your refrigerator.
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I have also included the user manual link below. Please click on the link and turn to page 24 for additional guidance.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144322974
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
Can the memory be extended with use of a micro SD card? If so, how much can it be extended?
Hi There!
Thank you for reaching out to us. I appreciate your interest in whether the Galaxy Tab A (2019) has a microSD card slot. In line with this, the devices cater to an expandable memory space that can store up to 512GB of external memory.
For more information, you may visit our website under the "benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#support
Also, kindly visit the user manual for your reference on Pages 12 and 13:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144322969
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. I appreciate your interest in whether the Galaxy Tab A (2019) has a microSD card slot. In line with this, the devices cater to an expandable memory space that can store up to 512GB of external memory.
For more information, you may visit our website under the "benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#support
Also, kindly visit the user manual for your reference on Pages 12 and 13:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144322969
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 FE 5G 128GB (Unlocked)
Take your everyday experiences to the next level with the phone that's designed to fuel the passions of every fan. Whether you're a gaming guru, social star or fashionista, Samsung Galaxy S21 FE 5G is jam-packed with features that help you get more out of whatever you're into, including an All-Day Intelligent Battery, a powerful processor, a smooth and strong display, a triple-lens camera and more. Plus, choose from four colors for a stylish look that will set off your fan vibe.
Will this phone work with Straight Talk? I was told by Straight Talk that the phone needed to be "GSM with 850 and 1900 MHz bands". I cannot see these words anywhere in the descriptions for any phones. Help!
Hi Shacky. Thank you for bringing this to our attention. I appreciate you raising this inquiry regarding whether Samsung - Galaxy S21 FE 5G(Unlocked) if it can be used with Straight Talk. Yes, the device can be used with Straight Talk
Please note that your SIM card must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. Please refer to this link for more information:
https://www.samsung.com/us/mobile/phones/unlocked-by-samsung
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144322946
Have a great day.
^Charles
Please note that your SIM card must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details. Please refer to this link for more information:
https://www.samsung.com/us/mobile/phones/unlocked-by-samsung
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144322946
Have a great day.
^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 4.0 Cu. Ft. Stackable Electric Dryer - White
Look forward to laundry day. This Samsung dryer does the work for you, with sensors to avoid over-drying and preset drying cycles to protect your garments, linens and more.
This is 120 volt or 240?
Hello Noe,
Thank you for reaching out and raising your question about the Samsung - 4.0 Cu. Ft. Stackable Electric Dryer - White. I understand you want to know what power supply you need to use for this unit. We are here to help.
To answer your question, you can connect the dryer’s electrical supply with a new power supply cord kit, marked for use with a dryer, that is U.L. listed and rated at a minimum of 120/240 volts, 30-amperes with three No. 10 copper wire conductors terminated with closed-loop terminals, open-end spade lugs with turned-up ends, or with tinned leads.
You may also check this link https://downloadcenter.samsung.com/content/UM/202006/20200623151622730/DV6800K_DC68-03650A-08_EN_CFR_MES.pdf for the user's manual and go to page 15.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144322893.
-Noraina
Thank you for reaching out and raising your question about the Samsung - 4.0 Cu. Ft. Stackable Electric Dryer - White. I understand you want to know what power supply you need to use for this unit. We are here to help.
To answer your question, you can connect the dryer’s electrical supply with a new power supply cord kit, marked for use with a dryer, that is U.L. listed and rated at a minimum of 120/240 volts, 30-amperes with three No. 10 copper wire conductors terminated with closed-loop terminals, open-end spade lugs with turned-up ends, or with tinned leads.
You may also check this link https://downloadcenter.samsung.com/content/UM/202006/20200623151622730/DV6800K_DC68-03650A-08_EN_CFR_MES.pdf for the user's manual and go to page 15.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144322893.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and AI Smart Dial - Brushed Black
Samsung~s new Smart Dial Front Load washer uses AI power to learn and recommend your favorite wash cycles and displays them first for quick access in a simplified, easy to use control panel. It has a large 4.5 cu. ft. capacity and with Super Speed Wash, you can wash a full load of laundry in just 28 minutes without sacrificing cleaning performance.
Does this washer vibrate/shake and 'walk'? My current top loader shakes like crazy and I've read that front loaders are worse in that regard. Is it kind to clothes and towels? Current washer puts holes in the dish towels.
Hello JanD,
Thank you for reaching out and letting us know that your Samsung washer vibrates/shakes and if it is kind to clothes and towels. We apologize for the inconvenience this might have caused you, and we understand that this information may be essential for you. We're here to help.
Your washing machine may shake, move, and make noise while spinning. It can happen when the four washing machine legs are not all making secure contact with the ground or if a large bulky item or a massive amount of laundry is in the washing machine. It will shake a lot if you just got your front load washer but didn't remove the shipping bolts. You'll also see some small vibrations as weight sensing at the beginning of a cycle.
Attached is a link to the helpful guide you can check, which may help fix the issue if your Samsung washing machine is shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
I've also included a link to the guide for your Samsung washing machine's cycles, settings, and features that you may check anytime to ensure you are using the proper process, and your garments will keep their vibrant color and last much longer.
https://www.samsung.com/us/support/answer/ANS00061937/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144322944
-Angelica
Thank you for reaching out and letting us know that your Samsung washer vibrates/shakes and if it is kind to clothes and towels. We apologize for the inconvenience this might have caused you, and we understand that this information may be essential for you. We're here to help.
Your washing machine may shake, move, and make noise while spinning. It can happen when the four washing machine legs are not all making secure contact with the ground or if a large bulky item or a massive amount of laundry is in the washing machine. It will shake a lot if you just got your front load washer but didn't remove the shipping bolts. You'll also see some small vibrations as weight sensing at the beginning of a cycle.
Attached is a link to the helpful guide you can check, which may help fix the issue if your Samsung washing machine is shaking.
https://www.samsung.com/us/support/troubleshooting/TSG01001016/
I've also included a link to the guide for your Samsung washing machine's cycles, settings, and features that you may check anytime to ensure you are using the proper process, and your garments will keep their vibrant color and last much longer.
https://www.samsung.com/us/support/answer/ANS00061937/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144322944
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Note20 5G 128GB (Unlocked) - Mystic Green
The power to work. The power to play. This isn't the time to slow down, this is the time to forge ahead and take the opportunities that come your way. You don~t need a smartphone. You need a power phone. One as beautiful as it is intelligent with a pen that is mightier, a battery that doesn't leave you hanging and is as well-connected as you. Samsung Galaxy Note20 5G Unlocked takes power to the next level with cutting-edge technology, letting you master whatever you choose to do next.
Is this unlocked Galaxy compatible with Cricket Wireless?
Hi Nic!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Note20 5G (Unlocked) works with Cricket Wireless. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144322936
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Note20 5G (Unlocked) works with Cricket Wireless. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144322936
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung