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 Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look
Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look
The 11.4 cu. ft. Samsung Convertible Upright Freezer features a convertible zone that can switch from freezer to fridge. It~s designed for flexibility with removable drawers, adjustable door bins and shelves. High-efficiency LED lighting makes it easy to find exactly what you are looking for.
 

How is the temperature adjusted?

Hi Shooz.

Thank you for reaching out regarding your Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer on how to adjust the temperature. Regarding your concern on your feature panel, press temp, then after press to set the desired temperature.

• In Freezer mode, you can set the temperature between 5 °F (-15 °C)
and -8 °F (-23 °C). (Default temperature is 0 °F (-18 °C))
• In Fridge mode, you can set the temperature between 44 °F (7 °C)
and 34 °F (1 °C). (Default temperature is 37 °F (3 °C))


Here is a link to our user manual for further assistance. Please go to page 20.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144305870

^Camille
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A12 32GB(Unlocked) - Black
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
 

is this phone t-mobile compatible?

Hello Jay,


Thank you for reaching out and interested in whether the Galaxy A12 (Unlocked) works with T-Mobile. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.


You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144305823

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
 

Can I connect this machine to 1 source of water?

I want to use this in my apartment but I only have one faucet. Will this machine support a Y-prong connector for both hot and cold valves?
Hello ddd,

Thank you for reaching out and letting us know your inquiry if this Samsung washer supports a Y-prong connector for both hot and cold valves. We understand that this information may be essential for you, as you only have one faucet in your apartment. We're here to help.

As per checking, this washer won't be able to connect to one water source. It requires one water source for the hot valve and one for the cold valve.

Attached is a link to the user manual that you can check to know more about the product.
https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144305803

-Angelica
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
 

Do the sudden and loud click/pop noises lessen over time? I'm not using the ice maker and have it turned off. I'm pretty sure the sounds are caused by interior materials contracting/expanding during the cycle. Only had the fridge 24 hours so far.

Hi MrZennie,

Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.

I have included a link below that will explain the sound your refrigerator makes and in the event of, some troubleshooting steps to resolve or lessen the sound.

https://www.samsung.com/us/support/troubleshooting/TSG01001032/

I have also included the user manual link below. Please click on the link and turn to page 55 to learn which sounds the refrigerator can and will make over time.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144305795

Leo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look
Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer - Stainless Steel Look
The 11.4 cu. ft. Samsung Convertible Upright Freezer features a convertible zone that can switch from freezer to fridge. It~s designed for flexibility with removable drawers, adjustable door bins and shelves. High-efficiency LED lighting makes it easy to find exactly what you are looking for.
 

Does this item have ability to cool more often in hot summer and preserve motor/compression during frigid temperatures? We just had a regular freezer die as it could not take the extremes in Nebraska climate. This is an important question.

Hi Diesel.

Thank you for reaching out regarding your Samsung - 11.4 cu. ft. Capacity Convertible Upright Freezer if this item can withstand the climate in Nebraska. Regarding your concern, the refrigerator can be able to withstand the temperature within the temperature range: between 50 °F (10 °C ) and 110 °F (43 °C).

Here is a link to our user manual for further assistance. Please go to page 15.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144305784

^Camille
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A12 32GB(Unlocked) - Black
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
 

Is this phone compatible with Verizon?

Hi Robert,


Thank you for bringing this to our attention, and interested in whether the Galaxy A12 (Unlocked) works with Verizon. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.


You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144305757

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
 

The ice maker is slow to produce ice and the ice smells. whats up?

Hi paul,

Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.

I have included 2 links below to resolve your concern with the ice dispenser and the ice that it produces.

https://www.samsung.com/us/support/troubleshooting/TSG01001012/

https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-tastes-bad

I have also included the user manual link below. Please click on the link and turn to page 28.

https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144305751

Leo
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
 

What color are sides

Hello gayle,

Thank you for reaching out and letting us know your inquiry about the color of the sides of this Samsung refrigerator. We understand that this information may be essential for you to know. We're here to help.

As per checking, the entire unit of this refrigerator has one color, which is Stainless Platinum.

Attached is a link to our website to know more about the full specifications of the product. Please go to the "See All Specs" section.
https://www.samsung.com/us/home-appliances/refrigerators/french-door/30-wide-22-cu-ft-french-door-refrigerator-stainless-platinum-rf220nctasp-aa/#specs

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144305749

-Angelica
4 years, 4 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S21 5G 128GB (Unlocked)
Samsung - Galaxy S21 5G 128GB (Unlocked)
With Galaxy S21 5G, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21, made for the epic in every day.
 

Will this phone work with visible prepaid?

Hello Rudy!


Thank you for bringing this to our attention, and interested in whether the Galaxy S21 (Unlocked) works with Visible prepaid network. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.


You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.


You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-s21-5g/buy/galaxy-s21-5g-128gb-unlocked-sm-g991uzaaxaa/

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144305714

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 4 months ago
by
Posted by: 
Samsung
 
Get more out of your workouts with this 40mm Samsung Galaxy Watch Active2 smartwatch. The advanced sensors track steps, calories burned and exercises, and helpful apps help you learn to maximize your progress. This Samsung Galaxy Watch Active2 smartwatch has built-in Wi-Fi connectivity so you can stream music and videos without your phone.
 

How well does it work with iPhone

Hi Leslie!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch Active2 works with iPhone. Yes, iPhones (iPhone5 or later) are compatible with iOS 9 and above.

For your reference, you may use this link about "Samsung Smart Watch and Phone Compatibility" and look for "iOS Phone Compatibility": https://www.samsung.com/us/support/answer/ANS00082502/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144305654

Have a great day.

Melardo
4 years, 4 months ago
by
Posted by: 
Samsung