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Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel

Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.

I don't have the ability in my galley kitchen to connect the ice maker. Therefore, I need to turn it off, but I've been unable to determine how to do so. Please advise.

Hi IceMakerTurnOff,

Thank you for reaching out and we hope you are in good health. We are saddened to know that you have been unable to connect the ice maker.

To disable this function, press, and hold Ice Maker for 3 seconds. I have included the user manual link below. Please click on the link and turn to page 30 to turn off the ice maker.

https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144305660

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

Upgrade your sound and style with Samsung Galaxy Buds Live. Designed with the largest Galaxy Buds speaker, improved bass and an open fit, playlists sound more like live music than ever before. When you need to block out background noise for a phone call or important task, initiate Active Noise Cancellation1 with a touch. Buds Live are easy on the eyes, light on the ears and have long-lasting battery life2. **1 Features including Active Noise Canceling are enabled through a Bluetooth connection or the Galaxy Wearable app on Android, available through Google Play Store, and the Galaxy Buds app on iOS devices, available through the App Store. **2 Actual battery life may vary and depend on usage conditions such as function settings, playback file type, and Bluetooth signal strength.

I have really small ears and most earphones/earbuds dont normally fit me and fall ... do you think this will work good?

Hi Nya,

Thank you for bringing this to our attention. I appreciate your interest in knowing if the Galaxy Buds Live will fit your beautiful ears. In line with this, you may check out the links below for some tips and tricks in wearing them correctly.

Here's a link to an article for some steps on how to wear your earbuds:
https://www.samsung.com/us/support/answer/ANS00082785/

Another way is to add buds sleeves for a tight fit:
https://www.samsung.com/us/support/answer/ANS00087422/

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144305665

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 4 months ago

Posted by:

Samsung

Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.

We just purchased a house and this is the fridge that was there. Seems to be new. It is making ice but not very much and the bin never gets more than 1/3 full, even overnight. Is there a fix for this? We use a lot of ice. Samsung rf220nctasr.

Hi Csquid,

Thank you for your honest feedback and we hope you are in good health. This is not the experience we want for our customers and feedback like yours will certainly help us to continue improving our products and customer experience here at Samsung.

I have shared 2 links below to resolve your concern with the ice maker that came when you purchased your home.

https://www.samsung.com/us/support/troubleshooting/TSG01001012/

https://www.samsung.com/us/support/troubleshooting/TSG01001688/

I have also included below the user manual link. Please click on the link and turn to page 28 for issues with the ice maker.

https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144305619

Leo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

RF220NCTASR Does the ice maker turn off automatically when the bin is full or do I need to turn it off at the control panel . I notice the ice maker does not have a bin full arm like my old refrigerator had.

Hello,

Thank you for reaching out and letting us know your inquiry if the ice maker turns off automatically when the bin is full or if you need to turn it off at the control panel. We understand that this information may be essential for you to know. We're here to help.

As per checking, Samsung's ice makers are designed to stop when they're full. There are two methods for this: either an optical sensor or a mechanical arm, which detects when ice has piled high enough.

Attached is a link to the user manual that you can check to know more about operating your Samsung refrigerator. See pages 19-21.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144305618

-Angelica

4 years, 4 months ago

Posted by:

Samsung

Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black

Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.

Does this model Samsung Galaxy A32 5G has Dual Sim?

Hi TheBlueweb,

Thank you for contacting us. We value your question regarding if the Galaxy A32 has dual SIM capability. Unfortunately, the device doesn't cater to a dual SIM card slot.

For your reference, please visit the user manual on Page 6:
https://downloadcenter.samsung.com/content/UM/202104/20210423231933137/SAM_SM-A326_EN_UM_R_11.0_032521_FINAL_AC.pdf

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144305562

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 4 months ago

Posted by:

Samsung

Samsung - Galaxy A51 5G UW 128GB - Prism Bricks Blue (Verizon)

Experience the features you've been waiting for with the Samsung Galaxy A51 5G~. Take professional-grade photos and smooth, steady videos with this quad lens camera. Lean back and enjoy the cinematic quality of a 6.5" edge-to-edge display~. All with a long-lasting~, fast charging battery~ that keeps up with you.

Is this phone compatible with Straight Talk?

Hi Cheryl!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A51 5G UW (Verizon) works with Straight Talk. We apologize; this phone model is Verizon locked, which means another wireless carrier can't use this. We recommend calling Verizon for an unlock request.

An unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144305560

Have a great day.

Melardo

4 years, 4 months ago

Posted by:

Samsung

Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless Steel

The Samsung Grill Cooking Countertop Microwave makes preparing multiple dishes effortless with 1.1 cu. Ft. capacity. The grilling element allows you to enjoy crispy food in minutes. Additionally, the Ceramic Enamel interior provides a durable, scratch resistant and easy to clean interior, making everyday maintenance simple

Is this microwave suitable for a cubby/built in?

Hello Patty,

Thank you for reaching out and raising your question about the Samsung - 1.1 Cu. Ft. Countertop Microwave with Grilling Element - Stainless steel. I understand you want to know if the product is suitable for a cubby/built-in. We are here to help.

To answer your question, this product is not for built-in installation.

You can check this link https://downloadcenter.samsung.com/content/UM/202106/20210608173638632/MG11H2020CT_AA_DE68-04270A-05_EN_210503.pdf for the user's manual. Just go to page 9 for installing your microwave oven.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144305531.
-Noraina

4 years, 4 months ago

Posted by:

Samsung

Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray

Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.

Does this have a microsd slot?

Hello Ak,

Thank you for contacting us. We value your interest in whether the Galaxy Tab A7 supports a microSD slot. In line with this, yes, the device can store up to 1GB of expandable memory space.

You may visit our website under the "Specs" section for more information:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-32gb-grey-wifi-sm-t220nzaaxar/#specs

For your reference, kindly visit the user manual on Page 6:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144305530

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 4 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Gas Dryer with Steam and Sensor Dry - Black Stainless Steel

Freshen every item. This Samsung appliance has a tumble-free option, removes wrinkles and odors with flexible steam settings, and lets you troubleshoot issues right from your smartphone.

My dryer vent tube is near the floor. Can the matching washer (WF50K7500AV) be placed on top of this dryer in a stacked installation?

Hello AV695,

Thank you for reaching out and letting us know your inquiry if you can place the matching washer (WF50K7500AV) on top of this Samsung dryer as a stacked installation. We understand that this information may be essential for you to know. We're here to help.

As per checking, yes, you may stack these two products. You will need a stacking kit SKK-8K to complete the installation.

See pages 12-13 of the user manual to know more about the installation requirements.
https://downloadcenter.samsung.com/content/UM/201909/20190913002650253/DV7500K_DC68-03381C-09_EN_CFR_MES.pdf

You may visit samsungparts.com should you wish to purchase a stacking kit.

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144305527
-Angelica

4 years, 4 months ago

Posted by:

Samsung

Samsung - Galaxy A12 32GB(Unlocked) - Black

Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.

How Do I transfer existing number to new phone. Does it use sim card?

Hi Llia!

Thank you for reaching out to us. We appreciate your interest in knowing how to transfer your existing number to your new phone. If you want to transfer your existing number to your new phone, transfer the SIM from your old phone to your new phone. If you want to transfer contacts from your old phone, you can use Smart Switch App; it will help you quickly transfer files from your old phone to a new Galaxy phone.

You may use this link about "Content that can be Transferred with Smart Switch" and look for "Transferable Content from Android" for your reference https://www.samsung.com/us/support/answer/ANS00047089/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144305516

Have a great day.

Melardo

4 years, 4 months ago

Posted by:

Samsung