Samsung
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- Answer Count73548
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- First AnswerApril 24, 2013
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Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
Will this phone work in Argentina with an Argentinian carrier?
Hi Patricio!
Thank you for bringing this to our attention, and interested in whether the Galaxy A12(Unlocked) works in Argentina. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number:1144297198
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention, and interested in whether the Galaxy A12(Unlocked) works in Argentina. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number:1144297198
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Is there a way to make my samsung a52 5g charge wirelessly.
Hi Jaxon. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A52 5G; Is there a way to have it charged wirelessly. There are 3rd party accessories that advertise they can have the device charged wirelessly, and such accessories are not supported or promoted by Samsung as they can cause harm to your device. ^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range - Stainless Steel
The Samsung Smart Instant Heat Slide-in Induction Range is powered by induction, making it hyperfast, which means less waiting and more cooking. The induction cooktop responds immediately to heat adjustments and cools quickly, making it easy to clean.
Is the cook top the only induction component and the oven coil electric? Meaning, can I bake in the oven with regular pots or pans like you would in an electric stove oven?
Hi JAM.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range if the cooktop is the only induction component and the oven is electric. Regarding your concern, the cooktop is induction whilst the oven is convection.
Here is the link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-slide-in-induction-range-with-smart-dial-air-fry-in-stainless-steel-ne63t8911ss-aa/#specs
Also, I will be sharing with you your user manual for further assistance. Please go to pages 27 to 29 and 34 to 38
https://downloadcenter.samsung.com/content/UM/202107/20210716111153481/NE9000T_NE63T8911SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144297158
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range if the cooktop is the only induction component and the oven is electric. Regarding your concern, the cooktop is induction whilst the oven is convection.
Here is the link for the full specs, features, and dimensions.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-slide-in-induction-range-with-smart-dial-air-fry-in-stainless-steel-ne63t8911ss-aa/#specs
Also, I will be sharing with you your user manual for further assistance. Please go to pages 27 to 29 and 34 to 38
https://downloadcenter.samsung.com/content/UM/202107/20210716111153481/NE9000T_NE63T8911SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144297158
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
The fridge will fit where it will be placed but my issue is getting it into the kitchen. Both entries into the kitchen are just a hair under 30". Is the fridge truly 29.75 wide including hinges if they stick out?
Hello,
Thank you for reaching out and letting us know your inquiry if the width of this Samsung refrigerator is 29.75", including the hinges. We understand that this information may be essential for you to know. We're here to help.
As per checking, the width of this Samsung refrigerator is 29 3/4" (758 mm).
For reference, please see page 10 of the user manual to know the complete measurement of the product.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144297156
-Angelica
Thank you for reaching out and letting us know your inquiry if the width of this Samsung refrigerator is 29.75", including the hinges. We understand that this information may be essential for you to know. We're here to help.
As per checking, the width of this Samsung refrigerator is 29 3/4" (758 mm).
For reference, please see page 10 of the user manual to know the complete measurement of the product.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144297156
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
With the correct SIM card will the Samsung Galaxyi A52 5G phone work in all foreign countries? Are there those where it will not work?
Hi Trout!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A52 5G (Unlocked) works in all foreign countries. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144297125
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A52 5G (Unlocked) works in all foreign countries. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144297125
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
Does it say "Samsung" along the door ? Because on the pictures it looks like it does not have a brand written on it?
Hello Antonio,
Thank you for reaching out and letting us know your inquiry if this Samsung refrigerator says "Samsung" along with the door. We understand that this information may be essential for you to know. We're here to help.
It has a Samsung logo at the top right corner of the door as per checking.
For reference, attached is a link to the user manual that you can check to know more about the product.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144297104
-Angelica
Thank you for reaching out and letting us know your inquiry if this Samsung refrigerator says "Samsung" along with the door. We understand that this information may be essential for you to know. We're here to help.
It has a Samsung logo at the top right corner of the door as per checking.
For reference, attached is a link to the user manual that you can check to know more about the product.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144297104
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 FE 5G 128GB (Unlocked) - Graphite
Take your everyday experiences to the next level with the phone that's designed to fuel the passions of every fan. Whether you're a gaming guru, social star or fashionista, Samsung Galaxy S21 FE 5G is jam-packed with features that help you get more out of whatever you're into, including an All-Day Intelligent Battery, a powerful processor, a smooth and strong display, a triple-lens camera and more. Plus, choose from four colors for a stylish look that will set off your fan vibe.
Can be used in Brazil?
Hi Su!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 FE 5G (Unlocked) works in Brazil. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144297089
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 FE 5G (Unlocked) works in Brazil. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144297089
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.
Does this phone have VoLte HD capability?????? AT&T AT&T is requiring all phones to have this capability as of February 2022 so I am shopping now for a new compatible phone.
Hi Billbob. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A50. Here are the steps to turn on VoLTE in the device. Note: To use VoLTE, make sure your Samsung Galaxy A32 is updated to Android 6.0 (Marshmallow) or above. Here are the steps to enable VoLTE and link how to update your device software.
Voice Over LTE (VoLTE) uses the LTE network (SIM cards need to be LTE capable) to make higher-quality voice calls. The phone you are calling also needs to work with VoLTE
1. Swipe down from the top of the screen with one finger
2. Tap the Settings icon
3. Tap Connections
4. Tap Mobile Networks
5. Tap the status switch beside VoLTE Calls to toggle it on and off
Check for a software update on your tablet
https://www.samsung.com/us/support/answer/ANS00077582/
How to update your tablet https://www.samsung.com/us/support/troubleshooting/TSG01001149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144297062
Have a great day.
^Charles
Voice Over LTE (VoLTE) uses the LTE network (SIM cards need to be LTE capable) to make higher-quality voice calls. The phone you are calling also needs to work with VoLTE
1. Swipe down from the top of the screen with one finger
2. Tap the Settings icon
3. Tap Connections
4. Tap Mobile Networks
5. Tap the status switch beside VoLTE Calls to toggle it on and off
Check for a software update on your tablet
https://www.samsung.com/us/support/answer/ANS00077582/
How to update your tablet https://www.samsung.com/us/support/troubleshooting/TSG01001149/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144297062
Have a great day.
^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Watch4 Aluminum Smartwatch 44mm BT - Black - (2021)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
Does the watch ship with a charger?
Hi Codyy,
Thank you for bringing this to our attention, and interested in whether a charger comes with the Galaxy Watch 4. Yes, a wireless charger comes with the device, including the inbox band and QSG.
For your reference, you may visit our website under the "What's in the box" section:
https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R870NZKAXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144297028
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention, and interested in whether a charger comes with the Galaxy Watch 4. Yes, a wireless charger comes with the device, including the inbox band and QSG.
For your reference, you may visit our website under the "What's in the box" section:
https://www.samsung.com/us/watches/galaxy-watch4/buy/?modelCode=SM-R870NZKAXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144297028
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
Does it come with a stylus?
Hi Ashwin!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 Lite comes with S Pen. We apologize, this tablet does not come with S Pen, and Galaxy Tab A7 Lite does not support the S Pen.
Reference #: 1144297024
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 Lite comes with S Pen. We apologize, this tablet does not come with S Pen, and Galaxy Tab A7 Lite does not support the S Pen.
Reference #: 1144297024
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung