Samsung
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- First AnswerApril 24, 2013
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Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Refrigerator with Food Showcase - Stainless Steel
A counter depth refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The Food Showcase Door provides quick access to on-the-go items.
I have an older version of this fridge. we have a bad experience when the orifices on the back of the fridge freeze and make noises. we turn the fridge off, and we find water on the floor after is defrosting and we turn it on again. is this problem fixed?
Hello JCM,
Thank you for reaching out and raising your concern about your Samsung refrigerator. I understand your refrigerator makes noises and there's water on the floor after defrosting. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your refrigerator.
I recommend watching the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the water leaks in your Samsung refrigerator. Just click on where is the leak coming from for the troubleshooting steps.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144296687.
-Noraina
Thank you for reaching out and raising your concern about your Samsung refrigerator. I understand your refrigerator makes noises and there's water on the floor after defrosting. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001032/ to understand the noises coming from your refrigerator.
I recommend watching the video on this link https://www.youtube.com/watch?v=cain2xjBCQE to know what noises a refrigerator makes and why.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the water leaks in your Samsung refrigerator. Just click on where is the leak coming from for the troubleshooting steps.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144296687.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Z Fold3 5G 512GB (Unlocked) - Phantom Black
Unfold a world of possibilities with Samsung Galaxy Z Fold3 5G. You can do it all on this incredible device that~s so much more than a phone ~ it~s a compact yet powerful tablet that helps you master your busy life. Bring your workspace anywhere with a foldable, expansive screen that gives you multiple windows that make multitasking a breeze.
does it have micro sd card?
Hi Adventurer,
Thank you for reaching out and interested in whether the Galaxy Z Fold3 has an expandable memory space. Unfortunately, the device doesn't cater to a MicroSD slot, and the internal memory size is up to 512GB only.
Please visit the user manual on Page 13 for your reference:
https://downloadcenter.samsung.com/content/UM/202201/20220112000641679/SAM_F926_F711_EN_UM_OS12_010722_FINAL.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144296648
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out and interested in whether the Galaxy Z Fold3 has an expandable memory space. Unfortunately, the device doesn't cater to a MicroSD slot, and the internal memory size is up to 512GB only.
Please visit the user manual on Page 13 for your reference:
https://downloadcenter.samsung.com/content/UM/202201/20220112000641679/SAM_F926_F711_EN_UM_OS12_010722_FINAL.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144296648
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung~s large 4.0 cu. ft. capacity Top Load Washer is equipped with our ActiveWave Agitator that is designed to reduce noise, vibration, and tangling while delivering powerful cleaning and also features a premium Soft-Close Lid that closes safely, gently and quietly
Does this washer have a lint filter? Do any washers have lint filters anymore?
Hi Shelli.
Thank you for reaching out regarding your Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave™ Agitator and Soft-Close Lid if this has a lint filter. Regarding your concern, this washer does not have any lint filter. What this washer has is a mesh filter.
I suggest you check this link to your user manual. Please go to page 42.
https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144296632
^Camille
Thank you for reaching out regarding your Samsung - 4.0 cu. ft. High-Efficiency Top Load Washer with ActiveWave™ Agitator and Soft-Close Lid if this has a lint filter. Regarding your concern, this washer does not have any lint filter. What this washer has is a mesh filter.
I suggest you check this link to your user manual. Please go to page 42.
https://downloadcenter.samsung.com/content/UM/202101/20210125163747452/WA3000A_DC68-03850F-00_EN_CFR_MES_R_071220.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144296632
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 5G 128GB (Unlocked)
With Galaxy S21 5G, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21, made for the epic in every day.
I was wondering if the phone work in italy
Hi Franco!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 5G (Unlocked) works in Italy. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144296605
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 5G (Unlocked) works in Italy. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144296605
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Pre-Owned Galaxy A50 64GB (Unlocked) - Black
When you have a million things to do, charging won~t be one of them. Whether it~s a busy day or a big event, the Galaxy A50 all-day battery lasts up to 35 hours and if you need a boost, get up and running quickly with Fast Charge. 64GB of built-in memory means there's room for all your stuff, from contacts to apps and up to 100,000 photos. Even expand your memory up to 512GB with a microSD card. Get the perfect shot every time with the Ultra Wide Camera and three specialized lenses that let you capture wider photos, shoot in low-light and take share-worthy selfies. Now you can be sure to get the shareworthy photo every time. Flaw Detection intuitively detects when the photo you just took is blurry or if someone~s eyes were closed and then lets you know so you can reshoot while the moment's still right. With a camera that automatically adjusts in low light, your images turn out sharp day or night. Whether you~re at a late-night concert or spending an afternoon at the park, you can capture the moments as you remember them.Featuring a sleek, 6.4" Super AMOLED edge-to-edge screen, the slimly designed Galaxy A50 fits easily into your pocket. Unlock your Galaxy A50 with a simple touch and the in-display fingerprint scanner will recognize you with just one finger.
is this phone compateble with volte att.
Hi Bill. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A50. Here are the steps to turn on VoLTE in the device.
Voice Over LTE (VoLTE) uses the LTE network (SIM cards need to be LTE capable) to make higher-quality voice calls. The phone you are calling also needs to work with VoLTE
1. Swipe down from the top of the screen with one finger
2. Tap the Settings icon
3. Tap Connections
4. Tap Mobile Networks
5. Tap the status switch beside VoLTE Calls to toggle it on and off
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144296578
Have a great day.
^Charles
Voice Over LTE (VoLTE) uses the LTE network (SIM cards need to be LTE capable) to make higher-quality voice calls. The phone you are calling also needs to work with VoLTE
1. Swipe down from the top of the screen with one finger
2. Tap the Settings icon
3. Tap Connections
4. Tap Mobile Networks
5. Tap the status switch beside VoLTE Calls to toggle it on and off
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144296578
Have a great day.
^Charles
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
Samsung's 1000-Watt Over the Range Microwave gives you the convenience of traditional microwave cooking plus the added PowerGrill feature that allows you to grill up to 1500 watts, just like you would with your outdoor grill. Glass Touch Bottom Controls provide precise touch control with a premium look. Keep the microwave spotless and avoid scratches with Ceramic Enamel Interior. Plus, 2.1 cu. ft. of capacity provides big space for big results.
So is this a convection microwave oven?
Hello Dan,
Thank you for reaching out and letting us know your inquiry about a convection microwave. We understand that this information may be essential for you to know. We're here to help.
As per checking, this product is not a convection microwave.
For reference, attached is a link to the user manual to know more about this Samsung microwave.
https://downloadcenter.samsung.com/content/UM/202010/20201023135734924/2017.12.22_ME21K7010DG_AA_EN-MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144296576
-Angelica
Thank you for reaching out and letting us know your inquiry about a convection microwave. We understand that this information may be essential for you to know. We're here to help.
As per checking, this product is not a convection microwave.
For reference, attached is a link to the user manual to know more about this Samsung microwave.
https://downloadcenter.samsung.com/content/UM/202010/20201023135734924/2017.12.22_ME21K7010DG_AA_EN-MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144296576
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21+ 5G 128GB (Unlocked) - Phantom Black
With Galaxy S21+ 5G, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21+, made for the epic in every day.
will this phone work with tracfone ?
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21+ 5G (Unlocked) works with Tracfone. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144296564
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21+ 5G (Unlocked) works with Tracfone. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144296564
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm LTE - Black - (2021)
Your style. Your health. Look good and feel great with your smart, new companion, Samsung Galaxy Watch4 Classic. Make a stylish statement with an iconic silhouette and stainless-steel casing, while your watch keeps you in tune with your health and pushes you to go further. Make the most of every run with advanced coaching and oxygen-level monitoring~ that help you exercise smarter while increasing endurance. Leave your phone behind while staying connected ~ call, text and stream music all from your wrist with LTE connectivity. Galaxy Watch4 Classic is health evolved. 1Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use. ~The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.
Does it come with a charger like the gear s 3?
Hi Stormnyc,
Thank you for bringing this to our attention and taking an interest in knowing if the Wireless charger comes with the Galaxy Watch4. Yes, it does come with the device, including the inbox band and QSG.
For your reference, you may visit our website under the "What's in the box" section:
https://www.samsung.com/us/watches/galaxy-watch4/buy/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144296549
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention and taking an interest in knowing if the Wireless charger comes with the Galaxy Watch4. Yes, it does come with the device, including the inbox band and QSG.
For your reference, you may visit our website under the "What's in the box" section:
https://www.samsung.com/us/watches/galaxy-watch4/buy/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144296549
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 32" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)
Enjoy ultra-intense 4K vivid color and sharpened clarity with the Q60A / Q60AB. It combines Quantum Dot Technology with the power of 100% Color Volume to deliver a billion of shades for colorful, razor-sharp visuals. The ultra-smart Quantum Processor 4K Lite automatically upscales and transforms your content into 4K. Dual LED backlighting adjusts and coordinates with content in real time to enhance contrast and detail. Plus, with the rechargeable SolarCell Remote, you can easily access and control Smart TV and all your connected devices.
Does this have the five point component input?
Hi - The Q60A does not feature Component or Composite ports. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Z Flip3 5G 128GB (Unlocked) - Lavender
A foldable display and informative cover screen put the old school flip phone to shame. With Flex Mode functionality, you can take hands-free selfies, group pics and videos with the sound of your voice . With our strongest aluminum frame ever and an IPX8 water-resistant rating, Galaxy Z Flip3 5G is engineered to play as hard as you do and always ready for your big moves.
The spec list does not list Consumer Cellular. Is the unlocked compatible with Consumer cellular since they run on ATT?
Hi Angelkatnh,
Thank you for bringing this to our attention, and interested in whether the Galaxy Z Flip3 (Unlocked) works with Consumer Cellular. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-unlocked-sm-f711ulvbxaa/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144296520
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention, and interested in whether the Galaxy Z Flip3 (Unlocked) works with Consumer Cellular. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-unlocked-sm-f711ulvbxaa/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144296520
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung