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- First AnswerApril 24, 2013
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Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
Does a new A12 come with a sim card? Or is it sold separately?
Hi Michelle!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) comes with a SIM card. We apologize; unlocked phones do not come with SIM cards. We recommend calling your provider for a SIM card (Nano size SIM card) to check for the compatibility of the SIM card network in your area.
Reference #: 1144288113
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) comes with a SIM card. We apologize; unlocked phones do not come with SIM cards. We recommend calling your provider for a SIM card (Nano size SIM card) to check for the compatibility of the SIM card network in your area.
Reference #: 1144288113
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
This four-door counter depth refrigerator features a Triple Cooling System designed to maintain optimal conditions within the stainless steel refrigerator and help keep your perishable fruits and vegetables fresher longer. FlexZone provides the ability to switch between cooling and freezing to maximize fresh food storage space. Plus, Ice Master ice machine, high-efficiency LED lighting, and Power Freeze and Power Cool for dropping the temperature in a compartment within minutes for quick chilling.
How high can the FlexZone temperature go?
I want to store wine in the flex space. Can the temperature be set in the mid 50's?
Hello,
Thank you for reaching out and raising your question about your Samsung refrigerator. I understand you want to know how high the FlexZone temperature can go to store wine in your refrigerator. We are here to help.
To answer your question, you need to select Cool to set the temperature to 41 °F (5 °C). Use this setting to keep drinks (juice, soft drinks, and beer), vegetables, fruit, etc. cool.
You may also check this link https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf for the user's manual and go to page 20 for more information about the temperature that you can use.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144288069.
-Noraina
Thank you for reaching out and raising your question about your Samsung refrigerator. I understand you want to know how high the FlexZone temperature can go to store wine in your refrigerator. We are here to help.
To answer your question, you need to select Cool to set the temperature to 41 °F (5 °C). Use this setting to keep drinks (juice, soft drinks, and beer), vegetables, fruit, etc. cool.
You may also check this link https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf for the user's manual and go to page 20 for more information about the temperature that you can use.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144288069.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
Is roasting available?
Hello Tinkerbell1,
Thank you for reaching out and letting us know your inquiry if the roasting is available in this Samsung microwave. We understand that this information may be essential for you. We're here to help.
As per checking, yes, roasting is available in this product using the convection option.
For reference, attached is a link to the user manual to learn more about the product. See page 35 for the convection guide.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287913
-Angelica
Thank you for reaching out and letting us know your inquiry if the roasting is available in this Samsung microwave. We understand that this information may be essential for you. We're here to help.
As per checking, yes, roasting is available in this product using the convection option.
For reference, attached is a link to the user manual to learn more about the product. See page 35 for the convection guide.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287913
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung 7.5 Cu. Ft. 9-Cycle Electric Dryer: Make laundry day a breeze with this electric dryer. It's equipped with 9 cycles for a variety of fabrics and it handles large loads so you can save time.
Can you stack two of these dryers? Is there a kit for that?
Hello PJJC,
Thank you for reaching out and letting us know your inquiry if you can stack two of these dryers. We understand that this information may be essential for you. We're here to help.
As per checking, this Samsung dryer is stackable. To stack with similar products, ensure that the necessary support and installation hardware is in place to reduce safety hazards.
You may visit samsungparts.com should you wish to purchase a stacking kit.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287859
-Angelica
Thank you for reaching out and letting us know your inquiry if you can stack two of these dryers. We understand that this information may be essential for you. We're here to help.
As per checking, this Samsung dryer is stackable. To stack with similar products, ensure that the necessary support and installation hardware is in place to reduce safety hazards.
You may visit samsungparts.com should you wish to purchase a stacking kit.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287859
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A42 5G 128GB (Unlocked) - Black
You need a phone that can capture share worthy photos and video with the tap of a finger, scroll through your feed at lightning speed, and stream what you want when you want it. Outfitted with our best core features plus some awesome innovations, Galaxy A42 5G lets you create, share and stay connected without breaking the bank.
Will the Samsung A42 work on Walmart Family Mobile?
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G (Unlocked) works with Walmart Family Mobile. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287798
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G (Unlocked) works with Walmart Family Mobile. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287798
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A8 10.5" 64GB - Wi-Fi - Pink Gold
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
Does this device come with any ports?
Hi Carol!
Thank you for reaching out to us and taking an interest in whether the Galaxy Tab A8 comes with any ports. Yes, it does have a fast-charging USB-C port/Audio port to answer your question.
For more reference, please visit the user manual on Page 5:
https://downloadcenter.samsung.com/content/UM/202201/20220126064947117/SAM_X200_EN_UM_OS11_010322_FINAL_AC.pdf
Here's another link for more information under the "Benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a8-64gb-pink-gold-wi-fi-sm-x200nidexar/#benefits
Please visit our website under the "Compare the Models" section for your reference:
https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X800NZABXAR
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287725
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us and taking an interest in whether the Galaxy Tab A8 comes with any ports. Yes, it does have a fast-charging USB-C port/Audio port to answer your question.
For more reference, please visit the user manual on Page 5:
https://downloadcenter.samsung.com/content/UM/202201/20220126064947117/SAM_X200_EN_UM_OS11_010322_FINAL_AC.pdf
Here's another link for more information under the "Benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a8-64gb-pink-gold-wi-fi-sm-x200nidexar/#benefits
Please visit our website under the "Compare the Models" section for your reference:
https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X800NZABXAR
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287725
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A42 5G 128GB (Unlocked) - Black
You need a phone that can capture share worthy photos and video with the tap of a finger, scroll through your feed at lightning speed, and stream what you want when you want it. Outfitted with our best core features plus some awesome innovations, Galaxy A42 5G lets you create, share and stay connected without breaking the bank.
Can I take my sim card from my galaxy s9 from t mobile
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if the SIM card works with your Galaxy A42 5G. Yes, your SIM card from Galaxy S9 works with Galaxy A42 5G since they are both Nano size SIM card compatible.
Reference #: 1144287724
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if the SIM card works with your Galaxy A42 5G. Yes, your SIM card from Galaxy S9 works with Galaxy A42 5G since they are both Nano size SIM card compatible.
Reference #: 1144287724
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
Explain why new DA29-00003G replacement filters no longer fit in older Samsung refrigerators
I've seen the same issue that Ive encountered, where the replacement water filters for DA29-00003G have had their connector teeth redesigned (for some mysterious reason that no one can explain), and cannot be connected to my Samsung RF266AERS model refrigerator. I've tried buy AquaPure brand replacements and even the Home Depot HDX brand, and both now have the same defective connector teeth design. I've attached an old and new view of the connector tooth design on two identical model HDX replacement filters so you can see the difference. AcuaPure filters have the same tooth connector design change. It would be nice is Ms Samsung could actually look into this with Samsung instead of pretending that we all don't know how to replace the water filter. This is really turning me off from buying Samsung products going forward.
Images for this Question
(click to see full-size image)
Hello njjohn99,
Thank you for reaching out and sharing your feedback about your water filter. I understand you're having an issue with your water filter as it doesn't fit in your Samsung refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ for the steps on how to replace the water filter in your Samsung refrigerator.
I also recommend watching the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE to guide you on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144287680.
-Noraina
Thank you for reaching out and sharing your feedback about your water filter. I understand you're having an issue with your water filter as it doesn't fit in your Samsung refrigerator. We do apologize for the inconvenience this has caused you. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01109722/ to guide you on the issue.
You can also check this link https://www.samsung.com/us/support/answer/ANS00060149/ for the steps on how to replace the water filter in your Samsung refrigerator.
I also recommend watching the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE to guide you on how to replace the water filter in your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144287680.
-Noraina
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S8+ - 12.4" 256GB - Wi-Fi - with S-Pen - Graphite
Plus-up your life with Galaxy Tab S8+, a premium tablet with a large screen and PC-like capabilities that helps you do more on the go.~ ~Wi-Fi 6E enabled router required. Sold separately
Does the Samsung Galaxy Tab S8+ have a 8GB RAM?
Hi Wildbot,
Thank you for reaching out to us. I appreciate your question regarding if the Galaxy Tab S8+ has 8GB RAM. In line with this, the 128GB and 256GB sizes already have 8GB (RAM).
Please visit our website under the "Compare the Models" section for your reference:
https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X800NZABXAR
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287645
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. I appreciate your question regarding if the Galaxy Tab S8+ has 8GB RAM. In line with this, the 128GB and 256GB sizes already have 8GB (RAM).
Please visit our website under the "Compare the Models" section for your reference:
https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X800NZABXAR
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287645
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel
Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.
Is there a pedestal available for the flex dual washer
Hello Wink,
Thank you for reaching out and letting us know your inquiry about a pedestal available for the dual flex washer. We understand that this information may be essential for you. We're here to help.
Yes, per checking, there is an available pedestal for the dual flex washer.
For reference, attached is a link to the user manual to learn more about the product. See pages 20-34 for additional information about the compatible pedestal and installation.
https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf
You may visit samsungparts.com should you wish to purchase a pedestal.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287641
-Angelica
Thank you for reaching out and letting us know your inquiry about a pedestal available for the dual flex washer. We understand that this information may be essential for you. We're here to help.
Yes, per checking, there is an available pedestal for the dual flex washer.
For reference, attached is a link to the user manual to learn more about the product. See pages 20-34 for additional information about the compatible pedestal and installation.
https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf
You may visit samsungparts.com should you wish to purchase a pedestal.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287641
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung