Samsung
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- Answer Count73548
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- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
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Samsung - 55 Class QN90B Neo QLED 4K Smart Tizen TV (2022)
Dive into our most brilliantly intense 4K experience, powered by Quantum Matrix Technology. By using precision Mini LEDs to create a wide range of color and contrast, rich details are revealed. Marvel at all that emerges from your darkest and brightest scenes thanks to 14 bit processing for deep blacks and over a billion shades of color. From daytime sports to movie night, your picture amazes in any light with AI processing that expertly upscales content to 4K and refines your Smart Hub and sound.
when is this tv getting released in stores
Hi cane - Best Buy and Samsung are working together to make this product available as soon as possible. Please continue to check the website or contact your local Best Buy for more information. ^Gina
4 years, 4 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.
How to change settings from Celsius to Fahrenheit?
Hello.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean on hot to change settings from Celsius to Fahrenheit. Regarding your concern, here are the steps:
1. Press settings options for 3 seconds.
2. Press or select 2, and then press START/SET.
3. Press or select F (Fahrenheit) or C (Celsius).
4. Press START/SET to save the changes.
I have included your user manual for further assistance. Please go to page 36.
https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144287401
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Freestanding Electric Range with WiFi and Steam Clean on hot to change settings from Celsius to Fahrenheit. Regarding your concern, here are the steps:
1. Press settings options for 3 seconds.
2. Press or select 2, and then press START/SET.
3. Press or select F (Fahrenheit) or C (Celsius).
4. Press START/SET to save the changes.
I have included your user manual for further assistance. Please go to page 36.
https://downloadcenter.samsung.com/content/UM/202103/20210308172014230/NE63A6111_AA_01_EN.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144287401
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A42 5G 128GB (Unlocked) - Gray
You need a phone that can capture share worthy photos and video with the tap of a finger, scroll through your feed at lightning speed, and stream what you want when you want it. Outfitted with our best core features plus some awesome innovations, Galaxy A42 5G lets you create, share and stay connected without breaking the bank.
Will this phone work with Consumer Cellular sim?
Hi John!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G (Unlocked) works with Consumer Cellular. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider (Consumer Cellular) for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287395
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A42 5G (Unlocked) works with Consumer Cellular. Yes, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider (Consumer Cellular) for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287395
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.
will this phone work on Pure Talk even their agents cant't tell me
Hi Maggi234,
Thank you for bringing this to our attention. We value your query in whether the Galaxy A32 (Unlocked) works with Pure Talk. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287380
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. We value your query in whether the Galaxy A32 (Unlocked) works with Pure Talk. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287380
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
Hi, Is the water filter included when you purchase the new fridge? How long does the water filter last? When does the filter need to be replaced? How has the warranty service held up? Good reviews, bad reviews?
Greetings!
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity - Stainless steel.
There are 3 questions that we can answer directly.
1. Yes, water filter comes with the refrigerator. Please click on the user manual link below and turn to page 15.
2 and 3. After about 6 months (and typically, about 300 gallons (1200 L) of water), the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced. Please click on the user manual link below and turn to page 33, 37, 47.
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
4. Your Samsung refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:
4.a. One (1) year parts and labor.
4.b Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
4.c. Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144287358
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically Samsung - 28 cu. ft. Side-by-Side Refrigerator with WiFi and Large Capacity - Stainless steel.
There are 3 questions that we can answer directly.
1. Yes, water filter comes with the refrigerator. Please click on the user manual link below and turn to page 15.
2 and 3. After about 6 months (and typically, about 300 gallons (1200 L) of water), the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced. Please click on the user manual link below and turn to page 33, 37, 47.
https://downloadcenter.samsung.com/content/UM/202102/20210216063222924/DA68-03958P-00_RS5300T-ND__EN-MES-CFR__USA.pdf
4. Your Samsung refrigerator is warranted by SAMSUNG against manufacturing defects in materials or workmanship for the limited warranty period of:
4.a. One (1) year parts and labor.
4.b Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
4.c. Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144287358
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator - White
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
Does it have a water dispenser inside or outside? TY
Hello Monique,
Thank you for reaching out and letting us know your inquiry if this Samsung refrigerator has a water dispenser and in which part it is. We understand that this information may be essential for you. We're here to help.
As per checking, this refrigerator does not have a water dispenser.
For reference, attached is a link to the user manual to learn more about the product. See page 14 for its parts.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287322
-Angelica
Thank you for reaching out and letting us know your inquiry if this Samsung refrigerator has a water dispenser and in which part it is. We understand that this information may be essential for you. We're here to help.
As per checking, this refrigerator does not have a water dispenser.
For reference, attached is a link to the user manual to learn more about the product. See page 14 for its parts.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287322
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A71 5G 128GB - Prism Cube Black (Sprint)
With the Samsung Galaxy A71 5G from Sprint you will own a smartphone with the power of 5G. Use the quad camera lens to capture memories via photos or videos. Keep going for hours with a long lasting 4,500 mAh battery. Don't miss a thing with the 6.7 inch edge-to-edge Infinity display.
WILL THIS PHONE WORK WITH COMCAST?
Hi SPOOCKS15!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A71 5G (Sprint) works with Comcast. We apologize; this phone model is Sprint locked. We recommend calling Sprint customer service for an unlock request.
For your reference, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287339
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A71 5G (Sprint) works with Comcast. We apologize; this phone model is Sprint locked. We recommend calling Sprint customer service for an unlock request.
For your reference, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287339
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range - Stainless Steel
The Samsung Smart Instant Heat Slide-in Induction Range is powered by induction, making it hyperfast, which means less waiting and more cooking. The induction cooktop responds immediately to heat adjustments and cools quickly, making it easy to clean.
The description indicates it is an induction range. The key specs say it is not. Which is correct?
Hi Mike.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range if this is an induction range. Regarding your concern, the cooktop type would be induction.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-slide-in-induction-range-with-smart-dial-air-fry-in-stainless-steel-ne63t8911ss-aa/#specs
Also, I have included your user manual for further assistance. Please go to page 22.
https://downloadcenter.samsung.com/content/UM/202107/20210716111153481/NE9000T_NE63T8911SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144287325
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Instant Heat Slide-in Induction Range if this is an induction range. Regarding your concern, the cooktop type would be induction.
I suggest you check this link for the full specs, dimensions, and features.
https://www.samsung.com/us/home-appliances/ranges/electric/6-3-cu-ft-smart-slide-in-induction-range-with-smart-dial-air-fry-in-stainless-steel-ne63t8911ss-aa/#specs
Also, I have included your user manual for further assistance. Please go to page 22.
https://downloadcenter.samsung.com/content/UM/202107/20210716111153481/NE9000T_NE63T8911SS_AA-02_EN-MES-CFR_210702.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144287325
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Phantom Black
The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.
Does it come with the charger?
Hello Fabr,
Thank you for reaching out. We value your inquiry about whether the charger comes with the Galaxy S22 Ultra. The available accessories that come with the device are as follows:
1. S-Pen
2. Data Type-C Cable
3. Ejection Pin
For more information, you may visit the website under the "What's in the box" section:
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZKEXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287291
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We value your inquiry about whether the charger comes with the Galaxy S22 Ultra. The available accessories that come with the device are as follows:
1. S-Pen
2. Data Type-C Cable
3. Ejection Pin
For more information, you may visit the website under the "What's in the box" section:
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZKEXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287291
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Does it come with a AT&T Sim card?
Hi Bill,
Thank you for reaching out. We value your query regarding if the Galaxy A52 comes with an AT&T SIM card. Unfortunately, it doesn't come with the device as it is sold separately, and these are the available accessories inside the box:
1. Data Cable
2. Traveler Adapter
3. Ejection Pin
You may need to contact your carrier for more details about the SIM card.
For more information, please visit our website under the "What's in the box" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287250
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We value your query regarding if the Galaxy A52 comes with an AT&T SIM card. Unfortunately, it doesn't come with the device as it is sold separately, and these are the available accessories inside the box:
1. Data Cable
2. Traveler Adapter
3. Ejection Pin
You may need to contact your carrier for more details about the SIM card.
For more information, please visit our website under the "What's in the box" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287250
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung