Samsung
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- Answer Count73548
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- First AnswerApril 24, 2013
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Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Does it come with a AT&T Sim card?
Hi Bill,
Thank you for reaching out. We value your query regarding if the Galaxy A52 comes with an AT&T SIM card. Unfortunately, it doesn't come with it as it is sold separately, and these are the available accessories inside the box:
1. Data Cable
2. Traveler Adapter
3. Ejection Pin
You may need to contact your carrier for more details about the SIM card.
For more information, please visit our website under the "What's in the box" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287250
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. We value your query regarding if the Galaxy A52 comes with an AT&T SIM card. Unfortunately, it doesn't come with it as it is sold separately, and these are the available accessories inside the box:
1. Data Cable
2. Traveler Adapter
3. Ejection Pin
You may need to contact your carrier for more details about the SIM card.
For more information, please visit our website under the "What's in the box" section:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKDXAA
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287250
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.4 cu. ft. capacity. Designed with a scratch-resistant interior, this modern microwave features Sensor Cooking options which automatically provide optimal cooking results.
What watts
Hello,
Thank you for reaching out and letting us know your inquiry into how many watts this Samsung microwave has. We understand that this information may be essential for you. We're here to help.
As per checking, it is 1000 watts.
For reference, attached is a link to the user manual containing additional information about the product. See page 60 for the full technical specifications.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287249
-Angelica
Thank you for reaching out and letting us know your inquiry into how many watts this Samsung microwave has. We understand that this information may be essential for you. We're here to help.
As per checking, it is 1000 watts.
For reference, attached is a link to the user manual containing additional information about the product. See page 60 for the full technical specifications.
https://downloadcenter.samsung.com/content/UM/202202/20220210143502477/MS14K6000AS_AA_DE68-04345Q-02_EN_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287249
-Angelica
4 years, 4 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Why does the red filter light flash under the “Freezer” on the message panel? Is the filter for the freezer water the same as the ice maker?
Hi Non,
Thank you for reaching out and we hope you are in good health. Yes, the water filter is for freezer water and ice maker. After about 6 months (and typically, about 300 gallons (1200 L) of water), the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced.
When this happens, replace the filter, and then press and hold Filter Reset for 3 seconds. The filter lifecycle will be reset and the filter indicator turns off.
I have included a link below to assist you with knowing and replacing the water filter in your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
I also have included below the user manual link for the refrigerator. Please click on the link and turn to page 32.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144287213
Leo
Thank you for reaching out and we hope you are in good health. Yes, the water filter is for freezer water and ice maker. After about 6 months (and typically, about 300 gallons (1200 L) of water), the filter indicator blinks red for several seconds when you open the door, reminding you that the filter needs to be replaced.
When this happens, replace the filter, and then press and hold Filter Reset for 3 seconds. The filter lifecycle will be reset and the filter indicator turns off.
I have included a link below to assist you with knowing and replacing the water filter in your Samsung refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
I also have included below the user manual link for the refrigerator. Please click on the link and turn to page 32.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144287213
Leo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
Will this A7 Tab Galaxy accept a SIM card for phone call capability?
Hi Mondy!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 (Wi-Fi) has a SIM card slot. We apologize; this tablet model does not have a SIM card slot, WI-Fi compatible only. You may also find this tablet model (SM-T505) with LTE support.
For your reference, you may access the user's manual about "SIM or USIM card (nano-SIM card) (SM-T505) on page 15: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287191
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A7 (Wi-Fi) has a SIM card slot. We apologize; this tablet model does not have a SIM card slot, WI-Fi compatible only. You may also find this tablet model (SM-T505) with LTE support.
For your reference, you may access the user's manual about "SIM or USIM card (nano-SIM card) (SM-T505) on page 15: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287191
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with AutoFill Water Pitcher - Black Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edge doors and AutoFill Water Pitcher. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
How long does it take to make ice? How does it know when the ice maker/bucket is full? And how full does the ice maker/bucket get before it stops dumping ice
Hi Bronsmister08.
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with AutoFill Water Pitcher on how does it know when the ice maker/bucket is full? And how full does the ice maker/bucket get before it stops dumping ice? Regarding your concern, although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.
I suggest you check this link for further assistance.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Also, include your user manual for further assistance. Please go to page 48.
https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144287189
^Camille
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with AutoFill Water Pitcher on how does it know when the ice maker/bucket is full? And how full does the ice maker/bucket get before it stops dumping ice? Regarding your concern, although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.
I suggest you check this link for further assistance.
Ice maker is not working.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Also, include your user manual for further assistance. Please go to page 48.
https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144287189
^Camille
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy A13 5G 64GB (Unlocked) - Black
We~ve gone and done it. Galaxy A13 5G packs our core features into one of the most affordable 5G phones on the market. What does that mean for you? Quick downloading and streaming virtually lag-free on an expansive and smooth display. Incredible video capturing and photos with a high-res triple camera, and enhanced storage that has room for all your favorite memories. Plus, awesome connectivity with a long-lasting battery that charges up fast.
can it be used outside the usa
Hi Qeust!
Thank you for reaching out, and interested in whether the Galaxy A13 (Unlocked) works Internationally. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287185
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out, and interested in whether the Galaxy A13 (Unlocked) works Internationally. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287185
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Silver
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
How much does this tablet weigh!
Hi Margiej,
Thank you for reaching out to us. I am delighted about your inquiry regarding the Galaxy Tab A7's weight. In line with this, its size weight is 0.81 lb.
You may visit our website under the "Specs" section for your reference:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-32gb-silver-wifi-sm-t220nzsaxar/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287165
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. I am delighted about your inquiry regarding the Galaxy Tab A7's weight. In line with this, its size weight is 0.81 lb.
You may visit our website under the "Specs" section for your reference:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-32gb-silver-wifi-sm-t220nzsaxar/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287165
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Stylus - Black
Write notes and make important annotations on your phone with this black Samsung Galaxy Note10 S Pen. The true-to-life pressure and angle sensitivity let you scribble with ease and clarity, while the full palette of brush and pen types accommodates all your writing and drawing needs. This Samsung Galaxy Note10 S Pen remotely captures shots, plays music and manages video.
Will it work with Note 20 5 Gh Ultra
Hi S123456!
Thank you for reaching out to us. We appreciate your interest in knowing if Stylus (Galaxy Note10 S Pen) works with Galaxy Note20 Ultra 5G. We apologize; this Stylus (Galaxy Note10 S Pen) is compatible with most capacitive touch devices, including Galaxy Note10, Note10+, and Note10+ 5G.
For your reference, you may visit our website for a compatible S Pen with all Galaxy Note20: https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-note20-5g-s-pen-copper-ej-pn980baegus/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287146
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Stylus (Galaxy Note10 S Pen) works with Galaxy Note20 Ultra 5G. We apologize; this Stylus (Galaxy Note10 S Pen) is compatible with most capacitive touch devices, including Galaxy Note10, Note10+, and Note10+ 5G.
For your reference, you may visit our website for a compatible S Pen with all Galaxy Note20: https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-note20-5g-s-pen-copper-ej-pn980baegus/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287146
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 5G 128GB (Unlocked)
With Galaxy S21 5G, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21, made for the epic in every day.
Can I use this with an ATT prepaid account?
Hi Sme,
Thank you for reaching out, and interested in whether the Galaxy S21 (Unlocked) works with an AT&T Prepaid Account. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-s21-5g/buy/galaxy-s21-5g-128gb-unlocked-sm-g991uzaaxaa/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287125
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out, and interested in whether the Galaxy S21 (Unlocked) works with an AT&T Prepaid Account. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-s21-5g/buy/galaxy-s21-5g-128gb-unlocked-sm-g991uzaaxaa/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144287125
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 4 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22+ 5G 128GB (Unlocked) - Phantom Black
The only glare you'll get now is from jealous strangers. Enjoy high outdoor visibility and a crystal-clear view in bright daylight or at night with adaptive 120Hz Infinity-O Displays equipped with Vision Booster tech. Make nighttime pics and videos come out clear as day with the epic upgrades to our Pro-grade Camera: a big pixel sensor that pulls in tons of light and Super Clear Glass to dial down lens flare. Get epic low-light portraits and selfies thanks to all-new upgrades to the Rear Camera and Selfie Camera, each capturing more light for incredible color and detail. Live Sharing with Google Duo lets you co-watch YouTube videos and content with the whole gang from anywhere. You can even cast it onto your TV to see everyone all at once. Give your night videos the big TV break they deserve. Use Smart View to cast to your TV and either mirror your phone, or keep using other apps without interrupting the show. Seamlessly connect your phone and computer and use your favorite mobile apps right on your Windows PC. Accomplish more and keep the collaboration going wherever your business takes you with the next-level integration of both Microsoft and Google cloud productivity tools. Switch up the view with an even bigger screen, or use both devices at once for even more space to create. Your Samsung Account makes it seamless to continue edits from one Galaxy to another, so you can start something on your phone and finish on Galaxy Tab S8+. Whether you're vlogging your day, gaming all night or simply scrolling your feed, the 4nm processor makes for an incredibly smooth experience. Worry less with Corning~ Gorilla~ Glass Victus~+ on the screen and back panels and a polished, protective Armor Aluminum frame. Plus, with its IP68 water resistance rating, it can take a splash, too. Secure your private data from the second you turn your phone on with Samsung Knox. Knox Vault helps keep your biometric information safe, while Secure Folder locks down your private data. And the new Permission Usage dashboard lets you see which apps are sharing your data or tracking you, and allows you to grant or deny access on your terms.
Does the Samsung Galaxy S22+ have a stylus pen?
Hi Susie!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S22+ does come with Stylus Pen. Yes, this phone model comes with Stylus Pen (S Pen).
You may visit our website under the "What's in the Box" tab for your reference: https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZKAXAA.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287090
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S22+ does come with Stylus Pen. Yes, this phone model comes with Stylus Pen (S Pen).
You may visit our website under the "What's in the Box" tab for your reference: https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZKAXAA.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144287090
Have a great day.
Melardo
4 years, 4 months ago
by
Posted by:
Samsung