Samsung

Samsung's Stats

Reviews

Review Count
0
Helpfulness Votes
0

First Review
None
Last Review
None
Featured Reviews
0
Average Rating
0

Reviews Comments

Review Comment Count
0
Helpfulness Votes
0

First Review Comment
None
Last Review Comment
None
Featured Review Comments
0

Questions

Question Count
0
Helpfulness Votes
0

First Question
None
Last Question
None
Featured Questions
0

Answers

Answer Count
74720
Helpfulness Votes
37,934

First Answer
April 24, 2013
Last Answer
October 9, 2026
Featured Answers
0
Best Answers
3941

Samsung's Reviews

Samsung has not submitted any reviews.

Samsung's Questions

Samsung has not submitted any questions.

Samsung's Answers

<<prev 1 ... 3817 3818 3819 3820 3821 ... 7472 next>>

Samsung - Galaxy Buds2 True Wireless Earbud Headphones - Phantom Black

Galaxy Buds2 is here, bringing a way for everyone to enjoy epic sound. With audio quality this good, you'll feel the thump of every bassline and strum of every guitar right in your core ~it's like dropping you into your favorite band~s concert. Need to focus? Active Noise Cancellation and Ambient Sound control let you hear only what you want to hear. Enjoy some peace and quiet while you work from home or take calls without missing what~s happening around you. Featuring our slimmest and lightest design yet, Galaxy Buds2 fit so well, you may forget you're wearing them ~at least until the music starts. Now you can hear translations through your Buds while on calls or during face-to-face conversations

can i connect to my tv

Hi Karena0315,

Thank you for reaching out to us. We appreciate your interest regarding if the Galaxy Buds2 can be connected to a TV. In line with this, yes, the device can be connected when watching the TV, so you can enjoy, listen and control the volume without interrupting anyone nearby.

Here is a link under the "Pair your earbuds to your TV" for some steps:
https://www.samsung.com/us/support/answer/ANS00086702/

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144348525

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 6 months ago

Posted by:

Samsung

Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook - Stainless Steel

This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.

See all Q&A for this product

Is this microwave vent less

Hello.

Thank you for reaching out regarding your Samsung - 1.6 cu. ft. Over-the-Range Microwave with Auto Cook if the microwave is ventless. Regarding your concern, this microwave has a vent, and you can adjust the fan's speed.

I suggest you check your user manual for further assistance on adjusting the vents fan. Please go to page 10.

https://downloadcenter.samsung.com/content/UM/202107/20210723091002092/ME16A4021A_AA_MD3_EN-MES-CFR_210705.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144348522

^Camille

4 years, 6 months ago

Posted by:

Samsung

Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Steam and Sensor Dry - Champagne

Advanced features, such as Steam Sanitize+, eliminate 99.9% of germs and bacteria**, while the Multi-Steam technology relaxes and smooths away wrinkles from everyday wear. Sensor Dry optimizes cycle time and temperature to thoroughly dry without damaging your clothes, and Smart Care allows for easy troubleshooting from the convenience of your smartphone.* Bring inspiration to your laundry room with beautiful designer colors, including Samsung's new champagne finish.

How do you get the dryer to chime when clothes are finished drying

Hello Madea,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about how you get the dryer to chime when clothes are dry in this Samsung dryer. We understand that this information may be essential for you to know. We're here to help.

You can turn the alarm on by pressing and holding the Damp Alert button for 3 seconds.

You may check page 53 of the user manual to know more about the alarm on your Samsung dryer for reference.
https://downloadcenter.samsung.com/content/UM/202101/20210108101259759/DV6300_DC68-03381T-11_EN_CFR_MES.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144348521

-Angelica

4 years, 6 months ago

Posted by:

Samsung

Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White

Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.

Is the dryer in this package ventless?

Hello Melanie,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if the dryer in this package is ventless. We understand that this information may be essential for you to know. We're here to help.

As per checking, the matching dryer of this Samsung washer is with model number DV22K6800EW, and this Samsung dryer is not ventless as all dryers in U.S.A and Canada must be exhausted to the outside.

You may check pages 12-13 of the user manual to know more about the exhausting requirements of the matching Samsung dryer.
https://downloadcenter.samsung.com/content/UM/202006/20200623151622730/DV6800K_DC68-03650A-08_EN_CFR_MES.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144348500

-Angelica

4 years, 6 months ago

Posted by:

Samsung

Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel

Extra-large capacity Smart 4-Door French Door Flex refrigerator features the AutoFill Water Pitcher, a built-in pitcher that automatically refills with fresh, filtered water and a Dual Ice Maker with Ice Bites.

Do the doors come off? If so what is the depth then?

Hi Js.

Thank you for reaching out regarding your Samsung - 29 cu. ft. 4-Door Flex™ French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker; if the doors can be removed, and what is the depth. Regarding your concern, yes, the doors can be removed, and what is the depth. The dimension without doors and hinges would be the following 35 7/8" (L) x 70 3/4" (H) x 29 3/8" (D).

I suggest you check your user manual for further assistance on how to remove the door. Please go to pages 25 to 32.

https://downloadcenter.samsung.com/content/UM/202110/20211019093541599/DA68-04023H-03_MANUAL_USERS_EN_MES_CFR.pdf

Also, here is the link for the full specs, dimensions, and features.

https://www.samsung.com/us/home-appliances/refrigerators/4-door-flex/29-cu-ft-smart-4-door-flex-refrigerator-with-autofill-water-pitcher-and-dual-ice-maker-in-stainless-steel-rf29a9071sr-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144348499

^Camille

4 years, 6 months ago

Posted by:

Samsung

Samsung - Galaxy Buds Live True Wireless Earbud Headphones - Black

Upgrade your sound and style with Samsung Galaxy Buds Live. Designed with the largest Galaxy Buds speaker, improved bass and an open fit, playlists sound more like live music than ever before. When you need to block out background noise for a phone call or important task, initiate Active Noise Cancellation1 with a touch. Buds Live are easy on the eyes, light on the ears and have long-lasting battery life2. **1 Features including Active Noise Canceling are enabled through a Bluetooth connection or the Galaxy Wearable app on Android, available through Google Play Store, and the Galaxy Buds app on iOS devices, available through the App Store. **2 Actual battery life may vary and depend on usage conditions such as function settings, playback file type, and Bluetooth signal strength.

Can these ear buds be used to connect to a Samsung TV, so I can listen to the TV?

Hi Maverick,

Thank you for reaching out to us. We appreciate your interest regarding if the Galaxy Buds Live can be connected to a Samsung TV. In line with this, yes, the device can be connected when watching the TV, so you can listen and control the volume without interrupting anyone nearby.

Here is a link under the "Pair your earbuds to your TV" for some steps:
https://www.samsung.com/us/support/answer/ANS00086702/

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144348496

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 6 months ago

Posted by:

Samsung

Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black

The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.

DOES IT POP POPCORN?

Hi MSJYR,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black.

Yes, this microwave can pop popcorn. I have shared the user manual link below. Please click on the link and turn to page 26 for cooking instructions.

https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144348494

Leo

4 years, 6 months ago

Posted by:

Samsung

Samsung - 15W Qi Certified Fast Charge Wireless Charging Stand for iPhone/Android - Black

Charge your Qi-enabled smartphone with this Samsung wireless charger. The built-in fan helps prevent the device from overheating, and Fast Charge 2.0 technology delivers up to 15W of output for rapid power. This Samsung wireless charger allows charging in portrait or landscape orientations, letting you use the smartphone hands-free while chatting or watching movies.

Will this charger work for the Samsung A51?

Hi Jojo!

Thank you for reaching out to us. We appreciate your interest in knowing if 15W Qi Certified Fast Charge Wireless Charging Stand works with Galaxy A51. We apologize; Galaxy A series devices are not compatible with wireless charging.

For your reference, you may access this link about "Wireless Charging for your Galaxy Devices": https://www.samsung.com/us/support/answer/ANS00047798/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144348448

Have a great day.

Melardo

4 years, 6 months ago

Posted by:

Samsung

Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Stainless Steel

Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking on your stove simple and fun.

How do you convert the clock from 24 hour to 12 hour?

Hello.

Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry, and Griddle on how do you convert the clock from 24 hours to 12 hours. Regarding your concern, here are the steps.

How to set the clock

1. Press Clock.

2. Press Clock to select AM or PM. (Skip this step on the 24-hour display setting.)

3. Enter the current time in hours and minutes on the number pad, e.g., 1, 3, 0,
for 1:30.

4. Press Clock or START/SET to save the changes

I suggest you check your user manual for further assistance. Please go to page 29.

https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144348449

^Camille

4 years, 6 months ago

Posted by:

Samsung

Samsung - 23 cu. ft. 4-Door Flex French Door Counter Depth Smart Refrigerator with Beverage Center - Stainless Steel

Smart counter depth 4-Door Flex refrigerator features beverage centre with both a water dispenser and a Auto fill water pitcher, plus a Dual Ice maker with Ice bites.

Somehow ice tray was missing on mine. Any idea where I can get new one?

Hello.

Thank you for reaching out regarding your Samsung - 23 cu. ft. 4-Door Flex™ French Door Counter Depth Refrigerator with WiFi, Beverage Center, and Dual Ice Maker on where to purchase an ice tray. Regarding your concern, I suggest you get in touch with our Samsung parts team for them to assist you. You can reach them on this details.

J & J International, Inc.

Live Help: 800.627.4368
( Mon - Fri 9:00 AM ~ 6:30 PM EST )
Fax: 973.226.6682
Address: 8 York Avenue, West Caldwell, NJ 07006

Here is the link to assist you further.

http://www.samsungparts.com/CustomerService.aspx

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144348445

^Camille

4 years, 6 months ago

Posted by:

Samsung