Samsung
 
 
Samsung's Stats
 
Reviews
  • Review Count
    0
  • Helpfulness Votes
    0
  • First Review
    None
  • Last Review
    None
  • Featured Reviews
    0
  • Average Rating
    0
 
Reviews Comments
  • Review Comment Count
    0
  • Helpfulness Votes
    0
  • First Review Comment
    None
  • Last Review Comment
    None
  • Featured Review Comments
    0
 
Questions
  • Question Count
    0
  • Helpfulness Votes
    0
  • First Question
    None
  • Last Question
    None
  • Featured Questions
    0
 
  • Answer Count
    73548
  • Helpfulness Votes
    37,918
  • First Answer
    April 24, 2013
  • Last Answer
    August 10, 2026
  • Featured Answers
    0
  • Best Answers
    3939
 
 
Samsung's Reviews
 
Samsung has not submitted any reviews.
 
Samsung's Questions
 
Samsung has not submitted any questions.
 
Samsung's Answers
<<prev 1 ... 3817 3818 3819 3820 3821 ... 7355 next>>
 
 Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
 

can i use this with iphone

Hi Diana!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch4 works with iPhone. We apologize; the Galaxy Watch4 and Galaxy Watch4 Classic are not compatible with iOS devices.

You may visit this link under "iOS Phone Compatibility" if you have other Galaxy Watches that work with your iPhone: https://www.samsung.com/us/support/answer/ANS00082502/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144276634

Have a great day.

Melardo
4 years, 5 months ago
by
Posted by: 
Samsung
 
Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

Water filter not pulling water from the line

I have a Sumsung rs261mdrs fridge. The water started sputtering from the dispenser. If I turned the filter 1/4 turn and back, the sputtering would stop...for a while. I had to do this every few days. I replaced the filter and now I get no water, unless I turn the water 1/4 turn and let the filter fill. I can then only dispense the water in the filter. It will not pull water from the water line when in the locked position. Thoughts?
Hello,

Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you're having an issue with your dispenser. We do apologize for the inconvenience this has caused you. We are here to help.

The water line needs to be connected correctly and needs good water pressure for the water to dispense properly.

To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001875/ to guide you on the water dispenser issue. Just click on "Water does not dispense at all" for the troubleshooting steps.

Another link you can check is this one https://www.samsung.com/us/support/answer/ANS00060149/ on how to replace the water filter in your Samsung refrigerator.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144276591.

-Noraina
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Cook what you love. This over-the-range Samsung microwave lets you heat healthy food with the touch of a button. Plus, the powerful ventilation system keeps your kitchen air fresh and free of steam or fumes, and Eco Mode turns off the LED display when it~s not needed.
 

Does it have a built in Surge Protector?

Hello Charlie,

Thank you for reaching out and letting us know your inquiry about whether this Samsung microwave has a built-in surge protector. We understand that this information is essential for you to know. We're here to help.

This Samsung microwave does not have a built-in surge protector per checking.

Attached is a link to the user manual that you can check. See page 10 for its parts.
https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144276576

-Angelica
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab A7 Lite 8.7&quot; 64 GB - Wi-Fi - Dark Gray
Samsung - Galaxy Tab A7 Lite 8.7" 64 GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
 

Is the samsung tab a7 lite 4g or higher? I just bought it and am worried I won't have a connection

Hi Jessie,


Thank you for reaching out. I appreciate your concern about the connection type of the Galaxy Tab A7 Lite. Unfortunately, its carrier type is Wi-Fi only. You can connect your device to a Wi-Fi network to access the Internet.


For more information, please visit the user manual on Pages 82-84:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf

Also, please visit our website under the "Specs" section for your reference::
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-lite-8-7-64gb-grey-wifi-sm-t220nzafxar/#specs


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144276573

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
 

Frost Free ?

The specs. say NO TO FROST FREE. Is this correct?
What issues can I expect without this feature?
Hello.

Thank you for reaching out regarding your Samsung - 21.8 Cu. Ft. French-Door Refrigerator of this is frost-free. Regarding your concern, the refrigerator is frost-free, which means there is no need to manually defrost your appliance, as this will be carried out automatically.

Here is the link to your user manual for further assistance. Please go to page 8.

https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144276564

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S21 5G 128GB - Phantom Gray (T-Mobile)
Samsung - Galaxy S21 5G 128GB - Phantom Gray (T-Mobile)
With Galaxy S21 5G, you have the ability to record in 8K. Which means your videos are double the resolution of 4K video. Or use the 64MP camera for still shots that come out clear whether it~s day or night. Single Take AI transcends the usual restrictions of photo and video editing to capture life~s greatest moments in one single take. Galaxy S21, made for the epic in every day.
 

is it unlocked?

Hi Bob!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S21 5G (T-Mobile) is unlocked. This phone model is T-Mobile locked. We recommend calling T-Mobile customer service for an unlock request.

For your reference, an unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144276554

Have a great day.

Melardo
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Samsung - 1.6 Cu. Ft. Over-the-Range Microwave - Stainless Steel
Cook what you love. This over-the-range Samsung microwave lets you heat healthy food with the touch of a button. Plus, the powerful ventilation system keeps your kitchen air fresh and free of steam or fumes, and Eco Mode turns off the LED display when it~s not needed.
 

is there a light inside of this microwave

Hi Arch,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 30" Microwave Combination Wall Oven with Steam Cook and WiFi - Stainless steel.

Yes, this microwave has a 40 watt appliance bulb for its oven light. Please click on the user manual link below for assistance with the oven and cooktop/night light of the microwave and turn to page 26.

https://downloadcenter.samsung.com/content/UM/201712/20171227164806882/2017.12.22_ME16K3000A_AA_EN-MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144276531

Leo
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
 

How many card slots are in this phone? Are there 2 or 3? I am looking to see if this phone can have 2 sim cards and an SD card at the same time....so 3 card slots.

Hi There!

Thank you for reaching out to us. We appreciate your interest in knowing how many SIM card slots are for Galaxy A52 5G (Unlocked). This phone model only has one SIM card slot with a micro SD slot up to 1TB.

Reference #: 1144276497

Have a great day.

Melardo
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
 

Does it open right to left or left to right?

Hello Tyler,

Thank you for reaching out and letting us know your inquiry if this Samsung refrigerator opens right to left or left to right. We understand that this information is essential for you to know. We're here to help.

As per checking, this refrigerator opens from left to right.

Attached is a link to the user manual containing additional information about the product. Check pages 14-16 for the installation guide and refrigerator at a glance.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144276490

-Angelica
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S21 FE 5G 256GB (Unlocked) - Graphite
Samsung - Galaxy S21 FE 5G 256GB (Unlocked) - Graphite
Take your everyday experiences to the next level with the phone that's designed to fuel the passions of every fan. Whether you're a gaming guru, social star or fashionista, Samsung Galaxy S21 FE 5G is jam-packed with features that help you get more out of whatever you're into, including an All-Day Intelligent Battery, a powerful processor, a smooth and strong display, a triple-lens camera and more. Plus, choose from four colors for a stylish look that will set off your fan vibe.
 

Is this an International Version (GSM service providers)? Or is it US only?

Hi Alexa,


Thank you for reaching out and raising your query regarding if the Galaxy S21 FE (Unlocked) works Internationally. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.


You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-s21-fe-5g/buy/galaxy-s21-fe-5g-256gb-unlocked-sm-g990uzagxaa/?modelCode=SM-G990UZAGXAA


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144276330

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung