Samsung
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- Answer Count73548
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- First AnswerApril 24, 2013
- Last AnswerAugust 10, 2026
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Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
This four-door counter depth refrigerator features a Triple Cooling System designed to maintain optimal conditions within the stainless steel refrigerator and help keep your perishable fruits and vegetables fresher longer. FlexZone provides the ability to switch between cooling and freezing to maximize fresh food storage space. Plus, Ice Master ice machine, high-efficiency LED lighting, and Power Freeze and Power Cool for dropping the temperature in a compartment within minutes for quick chilling.
Do the doors have a lock/child lock?
Hello.
Thank you for reaching out regarding your Samsung - 23 cu. ft. Counter-Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator if this has a door lock/ child lock. This type of refrigerator does not have any child lock regarding your concern. However, this has a door alarm which means if the fridge door is left open for too long, an alarm with beep out.
Here is the link to your user manual on enabling the door alarm. Please go to page 19.
https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144273404
^Camille
Thank you for reaching out regarding your Samsung - 23 cu. ft. Counter-Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator if this has a door lock/ child lock. This type of refrigerator does not have any child lock regarding your concern. However, this has a door alarm which means if the fridge door is left open for too long, an alarm with beep out.
Here is the link to your user manual on enabling the door alarm. Please go to page 19.
https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144273404
^Camille
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S8+ - 12.4" 128GB - Wi-Fi - with S-Pen - Graphite
Plus-up your life with Galaxy Tab S8+, a premium tablet with a large screen and PC-like capabilities that helps you do more on the go.~ ~Wi-Fi 6E enabled router required. Sold separately
What kinda of modem and router would I need for s8+ ? And will it be 5 g compatible if on a hot spot
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab S8+. There is no limit to what kind of modem/router you will connect the device to. From what I can see, the device is a WIFI device; having a 5G connection is not a possibility. But, if you connect to another device via a hotspot with a 5G connection, it is possible. ^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
I got a scratch on the top of the stove. How do I remove it? Also
the page on cleaning says on number 2 says apply an approved stainless steel cleaner but does not say what is approved.What should I use in the future?
Hello,
Thank you for reaching out and raising your concern about your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range. I'm sorry to hear that there's a scratch on the top of your stove. I understand you want to know how to remove it. We are here to help.
You can apply a stainless steel cleaner like Bar Keepers Friend, or some white vinegar to a cloth or paper towel.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00049945/ to guide you on how to clean your Samsung gas cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144273259.
-Noraina
Thank you for reaching out and raising your concern about your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range. I'm sorry to hear that there's a scratch on the top of your stove. I understand you want to know how to remove it. We are here to help.
You can apply a stainless steel cleaner like Bar Keepers Friend, or some white vinegar to a cloth or paper towel.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00049945/ to guide you on how to clean your Samsung gas cooktop.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144273259.
-Noraina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy A51 5G UW 128GB - Prism Bricks Blue (Verizon)
Experience the features you've been waiting for with the Samsung Galaxy A51 5G~. Take professional-grade photos and smooth, steady videos with this quad lens camera. Lean back and enjoy the cinematic quality of a 6.5" edge-to-edge display~. All with a long-lasting~, fast charging battery~ that keeps up with you.
What is battery size
Hi. Thank you for bringing this to our attention. I appreciate your raising this inquiry regarding the Samsung - Galaxy A51 5G UW. The device comes with a 4500mAh built-in battery.^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
Samsung Galaxy Buds Pro combines crytal-clear sound with unprecedented control, making it effortless to elevate everyday moments. Use intelligent Active Noise Cancellation to escape into your music at a moment~s notice, even in a noisy crowd. Close the distance with crystal-clear calls, so it always feels like you~re in the same room. And water won~t ruin your workout since the resistant Galaxy Buds Pro keeps the beat going even with a little rain. Pair your Galaxy Buds Pro with a Galaxy S21 and find even more ways to make ordinary extraordinary.
Can this work for I phone?
Hello There,
Thank you for bringing this to our attention. I appreciate you taking an interest in the compatibility between the iPhone and the Galaxy Buds Pro. To answer your question, the Galaxy Buds Pro is not compatible with the iOS app, but you can pair them through Bluetooth.
Please visit this link to connect your buds under the "Pair your earbuds to an iPhone with the Samsung Buds app" and "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" section for steps:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144273207
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. I appreciate you taking an interest in the compatibility between the iPhone and the Galaxy Buds Pro. To answer your question, the Galaxy Buds Pro is not compatible with the iOS app, but you can pair them through Bluetooth.
Please visit this link to connect your buds under the "Pair your earbuds to an iPhone with the Samsung Buds app" and "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" section for steps:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144273207
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 36 inches - Convertible - Wall Range Hood - Black Stainless Steel
The Samsung Range Hood turns on with the cooktop to keep the kitchen air fresh. The hood fan and lights automatically start when the burners turn on. The dishwasher-safe metal Baffle Filter keeps the air clean by filtering the grease and odor that are drawn through the Hood. Monitor and control the vent and lights remotely from your smartphone.
Is it come with extension kit ?
Hello.
Thank you for reaching out regarding your Samsung - 36" Range Hood with WiFi and Bluetooth if the extension kit is included. Regarding your concern, extension kits are sold separately.
Here is the link to your user manual for the type of extension kit needed. Please go to page 6.
https://downloadcenter.samsung.com/content/UM/201712/20171226100348965/LIB0141834_Premium_Plus_NK30K7000WS_A2.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Referencee Ticket Number: 1144273197
^Camille
Thank you for reaching out regarding your Samsung - 36" Range Hood with WiFi and Bluetooth if the extension kit is included. Regarding your concern, extension kits are sold separately.
Here is the link to your user manual for the type of extension kit needed. Please go to page 6.
https://downloadcenter.samsung.com/content/UM/201712/20171226100348965/LIB0141834_Premium_Plus_NK30K7000WS_A2.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Referencee Ticket Number: 1144273197
^Camille
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy A13 5G 64GB (Unlocked) - Black
We~ve gone and done it. Galaxy A13 5G packs our core features into one of the most affordable 5G phones on the market. What does that mean for you? Quick downloading and streaming virtually lag-free on an expansive and smooth display. Incredible video capturing and photos with a high-res triple camera, and enhanced storage that has room for all your favorite memories. Plus, awesome connectivity with a long-lasting battery that charges up fast.
Does this phone come with a charger?
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A13 5G. The Phone only comes with the following in the box;
1. Galaxy A13 5G
2. Data Cable
3. Ejection Pin
What's in the box
https://www.samsung.com/us/smartphones/galaxy-a-phones/buy/?modelCode=SM-A136UZKDXAA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144273152
Have a great day.
^Charles
1. Galaxy A13 5G
2. Data Cable
3. Ejection Pin
What's in the box
https://www.samsung.com/us/smartphones/galaxy-a-phones/buy/?modelCode=SM-A136UZKDXAA
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144273152
Have a great day.
^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy A52 5G 128GB (Unlocked) - Black
We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.
Hello, will the sim card from europe work on this phone? if I want to travel.
Hi GGG!
Thank you for reaching out to us. We appreciate your interest in knowing if the SIM card in Europe works on Galaxy A52 5G (Unlocked). Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144273175
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if the SIM card in Europe works on Galaxy A52 5G (Unlocked). Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144273175
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Check notifications and track fitness goals with this 44mm Samsung Galaxy Watch Active2 smartwatch. The Super AMOLED screen and touch bezel make it easy to access apps, return texts and stream music. This black Samsung Galaxy Watch Active2 smartwatch has advanced sensors that let you track your exercises and monitor your heart rate.
Can you adjust the brightness on this watch?
Hi Kathy3883,
Thank you for reaching out and interested in the screen brightness adjustment on the Galaxy Watch Active 2. In line with this, you can manually adjust the display's brightness.
Please see the user manual on Page 70 and 71 for further instructions:
https://downloadcenter.samsung.com/content/UM/201910/20191015062750718/WEA_SM-R82X_R83X_Watch_Active2_EN_UM_091619_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144273158
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out and interested in the screen brightness adjustment on the Galaxy Watch Active 2. In line with this, you can manually adjust the display's brightness.
Please see the user manual on Page 70 and 71 for further instructions:
https://downloadcenter.samsung.com/content/UM/201910/20191015062750718/WEA_SM-R82X_R83X_Watch_Active2_EN_UM_091619_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144273158
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Z Fold3 5G 512GB - Phantom Black (T-Mobile)
Unfold a world of possibilities with Samsung Galaxy Z Fold3 5G. You can do it all on this incredible device that~s so much more than a phone ~ it~s a compact yet powerful tablet that helps you master your busy life. Bring your workspace anywhere with a foldable, expansive screen that gives you multiple windows that make multitasking a breeze.
Trade in
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing about a trade-in. The trade-in value is determined by the model and the condition of the device, so I am not able to verify the exact trade-in amount at this time. The amount of enhanced trade-in value is available on Samsung.com, depending on the model and the condition of your trade-in device.
For more detailed information about Samsung Trade-in Program, you may visit our website under "FAQs" or under the "Choose your trade-in device" section: https://www.samsung.com/us/smartphones/galaxy-z-fold3-5g/buy/galaxy-z-fold3-5g-512gb-t-mobile-sm-f926uzkexau/?modelCode=SM-F926UZKEXAU.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144273123
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing about a trade-in. The trade-in value is determined by the model and the condition of the device, so I am not able to verify the exact trade-in amount at this time. The amount of enhanced trade-in value is available on Samsung.com, depending on the model and the condition of your trade-in device.
For more detailed information about Samsung Trade-in Program, you may visit our website under "FAQs" or under the "Choose your trade-in device" section: https://www.samsung.com/us/smartphones/galaxy-z-fold3-5g/buy/galaxy-z-fold3-5g-512gb-t-mobile-sm-f926uzkexau/?modelCode=SM-F926UZKEXAU.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144273123
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung