Samsung
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- Answer Count73548
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- First AnswerApril 24, 2013
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Samsung - 10,000 mAh Portable Charger for Most Qi and USB Enabled Devices - Silver
Get uninterrupted use of your smartphone with this silver Samsung 25W portable battery. The super-fast charging capability lets you quickly power your device, while the two USB ports accommodate two devices at the same time. This Samsung 25W portable battery is compatible with a variety of Samsung models so you can stay connected longer.
Is it 25W or 15W?
Hi Mea!
Thank you for reaching out to us. We appreciate your interest in knowing if Samsung - 10,000 mAh Portable Charger is 25W or 15W. This portable charger has 25W (25W Wireless Portable Battery).
For more information on the portable charger/battery, you may visit our website: https://www.samsung.com/us/mobile/mobile-accessories/phones/25w-wireless-portable-battery--silver-eb-u3300xjegus/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271473
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Samsung - 10,000 mAh Portable Charger is 25W or 15W. This portable charger has 25W (25W Wireless Portable Battery).
For more information on the portable charger/battery, you may visit our website: https://www.samsung.com/us/mobile/mobile-accessories/phones/25w-wireless-portable-battery--silver-eb-u3300xjegus/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271473
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Samsung 1.9 Cu. Ft. Over-the-Range Microwave: This Samsung over-the-range microwave makes preparing multiple dishes effortless with a large 1.9 cu. ft. capacity, accommodating even your big dishes. The Sensor Cook technology automatically adjusts your cooking time for optimal results. Additionally, the fingerprint-resistant finish helps reduce smudges and minimizes cleaning.
Does this microwave have to be ventilated in the wall or can it be use without.
Hi Keya,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
The over-the-range microwave is compatible with the following three types of ventilation.
1. Outside top exhaust.
2. Recirculating.
3. Outside back exhaust.
I have included the installation guide link below. Please click on the link and turn to page 11.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271485
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.9 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel.
The over-the-range microwave is compatible with the following three types of ventilation.
1. Outside top exhaust.
2. Recirculating.
3. Outside back exhaust.
I have included the installation guide link below. Please click on the link and turn to page 11.
https://downloadcenter.samsung.com/content/EM/202202/20220223181959631/ME4000R_ME19R7041FS_AA_DE68-04585A-02_EN_220120.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271485
Leo
4 years, 5 months ago
by
Posted by:
Samsung
The 10th generation of Samsung Galaxy lets you do more and do it better. The new Samsung Galaxy S10+ offers premium experience with the nearly bezel-less 6.4-inch QHD+ Cinematic Infinity Display. A ridiculously power camera, 5 total! With 3 Rear-Facing Cameras and an amazing In-Display Dual Front Portrait Camera, capture the best ultra-wide shot or perfect selfie. Unlocked your device from any angle with the in-display Ultrasonic Fingerprint ID2 that unlocke in anylight and ifts seamlessly with your natural grip. Best of all, the Wireless PowerShare feature lets your wirelessly charge your Galaxy Buds, Galaxy Watch, or even a friend's Qi Wireless Charging Capable phone right from our device.
can this phone be used outside the United States?
Hi Raw!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S10+ (Unlocked) works outside the United States. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271457
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy S10+ (Unlocked) works outside the United States. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271457
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 5.8 Cu. Ft. Self-Cleaning Freestanding Gas Convection Range - Stainless Steel
Add this versatile appliance to your kitchen and discover your inner chef. With a multitude of convenient features, like dual convection technology and an app for remote control, this freestanding Samsung range provides a high-performance cooking experience.
Wi-Fi connection : Can the wifi connection (Smart Home App) turn off the gas stove?
Hello Tanny,
Thank you for reaching out and letting us know your inquiry if the Smart Home App turns off the gas stove on this Samsung range. We understand that this information may be essential for you to know. We're here to help.
Per checking, it is the SmartThings app that you can use to turn the gas stove off.
For reference, attached is a link to the user manual containing additional information about the Smart Control. See page 38.
https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144271455
-Angelica
Thank you for reaching out and letting us know your inquiry if the Smart Home App turns off the gas stove on this Samsung range. We understand that this information may be essential for you to know. We're here to help.
Per checking, it is the SmartThings app that you can use to turn the gas stove off.
For reference, attached is a link to the user manual containing additional information about the Smart Control. See page 38.
https://downloadcenter.samsung.com/content/UM/202103/20210308173729692/NX58K7850SS_AA_AC_DG68-00787A-08_EN.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144271455
-Angelica
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black Stainless Steel
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
Does this microwave vent externally or internally or both. Thank you!
Hi Brian,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black stainless steel.
The over-the-range microwave is compatible with the following three types of ventilation.
1. Outside top exhaust.
2. Recirculating.
3. Outside back exhaust.
I have included the installation guide link below. Please click on the link and turn to page 11.
https://downloadcenter.samsung.com/content/EM/202109/20210929171525334/MC17T8000CS_AA_DE68-04129D-01_EN_210325.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271433
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFi - Black stainless steel.
The over-the-range microwave is compatible with the following three types of ventilation.
1. Outside top exhaust.
2. Recirculating.
3. Outside back exhaust.
I have included the installation guide link below. Please click on the link and turn to page 11.
https://downloadcenter.samsung.com/content/EM/202109/20210929171525334/MC17T8000CS_AA_DE68-04129D-01_EN_210325.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271433
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Verizon Prepaid - Samsung Galaxy A03s 32GB Prepaid - Black
Connect with friends and family using this prepaid Samsung Galaxy A03 phone for Verizon wireless. This smartphone operates on the Android 11 system, letting you install apps and scroll quickly. A 13MP rear dual camera takes quality still photos and video, and 128GB of internal storage offer ample room to keep them. This fast-charging Samsung Galaxy A03 phone has 5,000 mAh for long-lasting charge.
Why doesn’t this phone come with a charger?
Hi Peabody. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung Galaxy A03; not having chargers. Samsung wants to minimize the impact our products have on the environment. To promote better recycling habits, we are transitioning to the removal of earphones and charger plugs. Samsung believes the removal of earphones and charger plugs from our in-box device packaging can help address the growing e-waste problem and unnecessary duplication of these items. ^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.
Does this unlocked phone come with a sim card or do I have to buy that separately? Thank You, Bruce C.
Hi Bruce,
Thank you for reaching out to us. I appreciate your inquiry regarding if the SIM card comes with the Galaxy A32 device. Unfortunately, the SIM card is sold separately.
Please refer to the user manual on Page 6 for your reference:
https://downloadcenter.samsung.com/content/UM/202104/20210423231933137/SAM_SM-A326_EN_UM_R_11.0_032521_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271416
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. I appreciate your inquiry regarding if the SIM card comes with the Galaxy A32 device. Unfortunately, the SIM card is sold separately.
Please refer to the user manual on Page 6 for your reference:
https://downloadcenter.samsung.com/content/UM/202104/20210423231933137/SAM_SM-A326_EN_UM_R_11.0_032521_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144271416
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
A stylish design for a seamless and modern look, this over-the-range microwave features large 1.7 cu. ft. capacity and a fingerprint-resistant finish.
My overhead cabinet is only 10" deep, most vendors are now assuming 12" cabinets and setting cabinet bolts 10" away from wall. I can't do that. How far away from the wall are the cabinet bolts for this microwave? Or link to template?
Hi tapinsharon,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel.
Maximum cabinet depth above and beside the unit is 12˝. I have included the installation guide link below. Please click on the link and turn to page 7 for more information on the mounting space.
https://downloadcenter.samsung.com/content/EM/202109/20210929171818865/ME4000R_ME17R7021EB_AA_DE68-04584A-01_EN_210325.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271406
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel.
Maximum cabinet depth above and beside the unit is 12˝. I have included the installation guide link below. Please click on the link and turn to page 7 for more information on the mounting space.
https://downloadcenter.samsung.com/content/EM/202109/20210929171818865/ME4000R_ME17R7021EB_AA_DE68-04584A-01_EN_210325.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144271406
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S7 - 11 - 128GB - With S Pen - Wi-Fi - Mystic Black
With the power of a PC and the mobility of a tablet, the Samsung Galaxy Tab S7 Wi-Fi is your secret weapon for getting more done~wherever you are. Enjoy the advantages of a true 2-in-1 device, where an expanded keyboard(1) and built-in memory up to 128GB are backed by a battery that lasts the entire workday(2) for ultimate portability. With a redesigned, minimal-lag S Pen that lets you control a presentation with the tap of a finger and an expanded edge-to- edge screen(3) for better streaming, gaming and video chatting, the Galaxy Tab S7 Wi-Fi simplifies life, work and play. **(1) Keyboard sold separately. **(2) Battery life may vary depending on network environment, usage patterns and other factors. **(3) S7 11~ screen is a TFT LCD screen.
Looking at Samsung S7 tablet, guess I overlooked it, but can not find length of warranty on new one?
Hi Man48!
Thank you for reaching out to us. We appreciate your interest in knowing the warranty length for the new Galaxy tablet. If you refer to the new Galaxy Tab S8, S8+, or S8 Ultra, the warranty period is one year for the phone and parts (in-the-box accessories).
For more detailed information about the warranty, you may use this link: https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271395
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing the warranty length for the new Galaxy tablet. If you refer to the new Galaxy Tab S8, S8+, or S8 Ultra, the warranty period is one year for the phone and parts (in-the-box accessories).
For more detailed information about the warranty, you may use this link: https://www.samsung.com/us/support/legal/mobile/#standard-limited-warranty.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144271395
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 55 Class QN85B Neo QLED 4K Smart Tizen TV (2022)
Get next-level premium 4K experiences powered by Quantum Matrix. By using precision Mini LEDs, color and contrast come alive for details that shine. For all you watch, AI-processing refines your Smart TV Hub and sound, while upscaling your content to 4K - for a brilliant picture, even in bright daylight.
Does this TV have GSYNC and Freesync Pro? If not, what's the guess as to the best gaming console TV for 2022? Still LG and its updraged AI chip on the C2 serious that will be releasing soon?
Hi Seany - Samsung's 2022 QN85B TV is prepared for Next-Gen gaming. When pairing this TV with an Xbox Series X, you can take advantage of decreased game lag, tearing, and stuttering with Freesync Premium Pro, which helps you play at peak performance with low latency for a smooth gaming experience, plus HDR visuals. ^Gina
4 years, 5 months ago
by
Posted by:
Samsung