Samsung
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- First AnswerApril 24, 2013
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Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
I am worried that the ice maker or water dispenser will leak on my wood floors. Is there something I can use to protect them in case of leaks?
Hello mary,
Thank you for reaching out and sharing your concern about your refrigerator. I'm sorry to hear that you're worried that the ice maker or the water dispenser will leak on your floors. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the water leaks issue on your Samsung refrigerator. Just click on where is the leak coming from to get the right troubleshooting step.
I also recommend you watch the video on this link https://www.youtube.com/watch?v=uU6XADBosVo for some tips on how to prevent and stop water leaks from your refrigerator.
Another link you may find useful this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144264548.
-Noraina
Thank you for reaching out and sharing your concern about your refrigerator. I'm sorry to hear that you're worried that the ice maker or the water dispenser will leak on your floors. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001852/ to guide you on the water leaks issue on your Samsung refrigerator. Just click on where is the leak coming from to get the right troubleshooting step.
I also recommend you watch the video on this link https://www.youtube.com/watch?v=uU6XADBosVo for some tips on how to prevent and stop water leaks from your refrigerator.
Another link you may find useful this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F as this has all the troubleshooting guides, links, videos, and other resources that you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144264548.
-Noraina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Steam and Super Speed Wash - White
Do laundry your way. Flush clothes with steam for truly deep clean, get each load done faster, and enjoy the peace and quiet of this Samsung washer.
Do you sell a base for these to sit on ??
Hi Curtis.
Thank you for reaching out regarding your Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam base to sit on. Regarding your concern, yes, we sell pedestals for the washer. I suggest you measure the washer to get an accurate pedestal.
Here is the link where you can purchase the pedestal.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144264775
^Camille
Thank you for reaching out regarding your Samsung - 2.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam base to sit on. Regarding your concern, yes, we sell pedestals for the washer. I suggest you measure the washer to get an accurate pedestal.
Here is the link where you can purchase the pedestal.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/washers-dryers/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144264775
^Camille
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Geek Squad Certified Refurbished Galaxy S21 Ultra 5G 128GB (Unlocked) - Phantom Black
Geek Squad~ Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad~ Certified Refurbished products.Stay connected with friends and family using this refurbished Samsung Galaxy S21 Ultra smartphone. The 128GB of storage provide ample room for media files, while the Dynamic AMOLED 2X display delivers stunning visuals. This black Samsung Galaxy S21 Ultra smartphone boasts an octa-core processor and 12GB of RAM for powerful performance and seamless multitasking.
Unlocked means that can be used with any carrier worldwide?
Hi Marquez,
Thank you for bringing this to our attention. I appreciate you raising your query regarding if the Galaxy S21 Ultra (Unlocked) works Internationally with any carrier. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-s21-5g/buy/galaxy-s21-ultra-5g-128gb-unlocked-sm-g998uzkaxaa/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144264683
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. I appreciate you raising your query regarding if the Galaxy S21 Ultra (Unlocked) works Internationally with any carrier. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/
You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-s21-5g/buy/galaxy-s21-ultra-5g-128gb-unlocked-sm-g998uzkaxaa/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144264683
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
With room to hold three devices at once ~ a smartwatch and two phones, or a smartwatch, earbuds, and phone ~ you can power up your ecosystem all at once**. So when you~re done for the day, just put your devices down in one place to be ready for tomorrow.
I have a Galaxy Watch. this trio charger does not charge it. Why not?
Hi Anny!
Thank you for reaching out to us. We apologize if your Samsung - Wireless Charger Pad Trio does not charge your Galaxy Watch. To answer your question, Samsung - Wireless Charger Pad Trio is only compatible with Galaxy Watch3, Watch Active2, Watch Active.
For more information about compatible devices for Samsung - Wireless Charger Pad Trio, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Compatibility": https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-pad-trio-black-ep-p6300tbegus/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144264641
Have a great day.
Melardo
Thank you for reaching out to us. We apologize if your Samsung - Wireless Charger Pad Trio does not charge your Galaxy Watch. To answer your question, Samsung - Wireless Charger Pad Trio is only compatible with Galaxy Watch3, Watch Active2, Watch Active.
For more information about compatible devices for Samsung - Wireless Charger Pad Trio, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Compatibility": https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-pad-trio-black-ep-p6300tbegus/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144264641
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
What kind of water filter do I need for this refrigerator?
Hi Mido,
Thank you for reaching out and we hope you are in good health. The compatible water filter for your refrigerator is HAF-QIN.
Please click on the link below for replacing a water filter on your refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144264587
Leo
Thank you for reaching out and we hope you are in good health. The compatible water filter for your refrigerator is HAF-QIN.
Please click on the link below for replacing a water filter on your refrigerator.
https://www.samsung.com/us/support/answer/ANS00060149/
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144264587
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22 256GB (Unlocked) - Phantom Black
Galaxy S22 is redefining the epic standard ~ both for what a smartphone can do with video and for what you can communicate, create, and experience with it. In other words, if you~ve got something to say, Galaxy S22 makes it possible to say anything you want with video, at any time-even in the darkness of night.
Thanks SAMSUNG for answering my last questions! My other questions are, can you use Samsung Galaxy buds 2 with this phone, does this phone take pictures in 4k, does the phone come with a charger, and do the Samsung Galaxy buds 2 come with a case? Thanks:)
Hi Levi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy S22 and Samsung Galaxy buds 2. Yes, you can use the Galaxy Buds2 with the S22. The Galaxy Buds2 comes with the case. The S22 comes with;
1. Smart Phone
2. Data Cable
3. Ejection Pin
*Galaxy S22 models do not include travel adapter.
As for the camera, Samsung Galaxy S22 and S22+ both come with a 10MP Selfie Camera, and a triple Rear Camera made up of a 50MP Wide-angle Camera, 12MP Ultra Wide Camera, and 10MP Telephoto Camera equipped with 30X Space Zoom
What's in the box
https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZKEXAA
FAQ
https://www.samsung.com/us/business/mobile/phones/galaxy-s/galaxy-s22-128gb-unlocked-sm-s901uzvaxaa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144264557
Have a great day.
^Charles
1. Smart Phone
2. Data Cable
3. Ejection Pin
*Galaxy S22 models do not include travel adapter.
As for the camera, Samsung Galaxy S22 and S22+ both come with a 10MP Selfie Camera, and a triple Rear Camera made up of a 50MP Wide-angle Camera, 12MP Ultra Wide Camera, and 10MP Telephoto Camera equipped with 30X Space Zoom
What's in the box
https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZKEXAA
FAQ
https://www.samsung.com/us/business/mobile/phones/galaxy-s/galaxy-s22-128gb-unlocked-sm-s901uzvaxaa/#specs
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144264557
Have a great day.
^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 21.1 Cu. Ft. Top-Freezer Refrigerator - White
This Top-Freezer Refrigerator features FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
Being that the depth without door is stated to be 28.5 inches: Can the door to the frig be removed to make entry into the kitchen through a door that measures 29.5" ?
Hello,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you can remove the doors of this Samsung refrigerator. We understand that it is essential for you to know. We're here to help.
As per checking, yes, you can remove the doors.
You may also refer to the user manual for additional information about the product, including removing the refrigerator doors. See page 37.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144264502
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry if you can remove the doors of this Samsung refrigerator. We understand that it is essential for you to know. We're here to help.
As per checking, yes, you can remove the doors.
You may also refer to the user manual for additional information about the product, including removing the refrigerator doors. See page 37.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144264502
-Angelica
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Electric Flex Duo Self-Cleaning Fingerprint Resistant Slide-In Smart Range with Convection - Black Stainless Steel
Make the most of every meal. Heat two dishes at once by creating a double oven inside this Samsung range. Use the smart divider and dual door to cook with different temperatures at the same time. Plus, you can stay connected through Wi-Fi, to control your oven from anywhere in the house.
Width require between cabinets?? Specs list has 2 measurements listed!!
Hello Tim,
Thank you for reaching out and letting us know your inquiry about the width requirement between cabinets. We understand that this information may be essential for you. We're here to help.
As per checking, the cabinet opening is a minimum of 30" (76.2 cm).
For reference, attached is a link to the installation guide to see the complete measurement requirement of the product. See page 5.
https://downloadcenter.samsung.com/content/EM/201811/20181130090015185/Install_NE58H9970WS_AA_AC_DG68-00594A-07_EN-MES-CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144264439
-Angelica
Thank you for reaching out and letting us know your inquiry about the width requirement between cabinets. We understand that this information may be essential for you. We're here to help.
As per checking, the cabinet opening is a minimum of 30" (76.2 cm).
For reference, attached is a link to the installation guide to see the complete measurement requirement of the product. See page 5.
https://downloadcenter.samsung.com/content/EM/201811/20181130090015185/Install_NE58H9970WS_AA_AC_DG68-00594A-07_EN-MES-CFR.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144264439
-Angelica
4 years, 5 months ago
by
Posted by:
Samsung
Samsung's Family Hub side-by-side large capacity refrigerator is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
What's the cost of a replacement water filter for this refrigerator?
Hi Claude,
Thank you for reaching out and we hope you are in good health. A water filter compatible with your refrigerator would currently cost $55.54.
Please click on the link below for purchasing a water filter compatible with your refrigerator.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
I have included a link below for steps to replace your water filter. Please click on the link to be assisted.
https://www.samsung.com/us/support/answer/ANS00060149/
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144264427
Leo
Thank you for reaching out and we hope you are in good health. A water filter compatible with your refrigerator would currently cost $55.54.
Please click on the link below for purchasing a water filter compatible with your refrigerator.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
I have included a link below for steps to replace your water filter. Please click on the link to be assisted.
https://www.samsung.com/us/support/answer/ANS00060149/
Please feel free to get in touch with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community
https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144264427
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 64GB - Oxford Gray
Browse the Iternet and stay productive with this Samsung Galaxy Tab S6 Lite tablet. The Exynos processor and 4GB of RAM deliver fast performance for running multiple applications, while the rechargeable 7040 mAh battery offers hours of uptime on a single charge. This oxford gray Samsung Galaxy Tab S6 Lite tablet features a slim metal design to minimize bulk.
Can this tablet use sim cards
Hi Vie,
Thank you for bringing this to our attention. I appreciate your query regarding if the Galaxy Tab S6 Lite has a slot or not. Unfortunately, it only has an SD card tray, and the tablet is WIFI only.
Please visit the user manual on Page 6 for more information:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Should you encounter the same issue, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144264425
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. I appreciate your query regarding if the Galaxy Tab S6 Lite has a slot or not. Unfortunately, it only has an SD card tray, and the tablet is WIFI only.
Please visit the user manual on Page 6 for more information:
https://downloadcenter.samsung.com/content/UM/202006/20200620063528230/WIF_SM-P610_Galaxy_Tab_S6_Lite_EN_UM_061020_FINAL_AC.pdf
Should you encounter the same issue, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144264425
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung