Samsung
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- Answer Count74735
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- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
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Samsung - Adaptive Fast Charging Wall Charger - White
Whether you're at home or on the go, this compact Samsung 33-0660-05-XP adaptive fast charging wall charger can get your phone back to a full charge quickly. Use the included micro USB cable to sync and transfer files.
Does this product work with an S21 ultra 5g phone?
Hi Katia. Thank you for bringing this to our attention. I appreciate your raising this inquiry regarding the Samsung - Adaptive Fast Charging Wall Charger. Yes, this charger will work great with an S21. Here is a link for more details regarding wall chargers.
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323610
Have a great day.
^Charles
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323610
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 Ultra 5G 128GB - Phantom Silver (Verizon)
Galaxy S21 Ultra 5G for Verizon is crafted so you don~t need to choose between video and photo. With a single tap, you can pull super-clear stills straight from high-resolution 8K video. Or if you~re looking to capture stunning photos, the 108MP camera feels like you~ve brought your own professional studio with you. Galaxy S21 Ultra 5G, designed to be epic in every way.
Is there the ability to add external memory or SD card?
Hi Kstringer,
Thank you for contacting us. We value your query regarding if the Galaxy S21 Ultra has an expandable memory space. Unfortunately, the device doesn't cater to a MicroSD card slot..
Please see the user manual on Page 8 for your reference:
https://downloadcenter.samsung.com/content/UM/202201/20220129021335027/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323639
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for contacting us. We value your query regarding if the Galaxy S21 Ultra has an expandable memory space. Unfortunately, the device doesn't cater to a MicroSD card slot..
Please see the user manual on Page 8 for your reference:
https://downloadcenter.samsung.com/content/UM/202201/20220129021335027/SAM_G991_G996_G998_EN_UM_OS12_121721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323639
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy S10 Lite with 128GB Memory Cell Phone (Unlocked) - Prism Black
Stay connected and entertained with this Samsung Galaxy S10 Lite smartphone. The 6.7-inch FHD+ Super AMOLED display offers bright, detailed visuals, while the Snapdragon 855 processor and 8GB of RAM let you flip through applications easily. This Samsung Galaxy S10 Lite smartphone has 128GB of internal storage for accommodating your photos and downloads, and the 4500 mAh battery provides uninterrupted use.
WILL THIS PHONE WORK ON ATT
Hello There!
Thank you for reaching out to us, and interested in whether the Galaxy S10 Lite (Unlocked) works with AT&T. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323535
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us, and interested in whether the Galaxy S10 Lite (Unlocked) works with AT&T. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323535
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Super Speed - White
Samsung's 5.0 cu. ft. capacity top-load washer features Super Speed technology, which allows you to wash a full load in just 36 minutes without sacrificing cleaning performance. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch- free.
Is anyone else experiencing ruined wornout looking cloths that aren't actually coming clean after using this washer? If not what can I possibly be doing wrong? Also, does Samsung sell a removable agitator that would fit this model? Thanks
Hello,
Thank you for reaching out and letting us know that you're experiencing worn-out-looking clothes that are not clean after using the washer. We understand that this information may be essential for you. We're here to help.
Usually, if there's something wrong with the washer that will affect how well it cleans, then it also affects something else, like a draining, filling, or spinning issue, or even an error code. But if your washing machine seems to be working just fine, it's just the clothes aren't clean as you would like, then it's not an issue with the washer.
Attached is a link to the helpful guide that you can check, which may help fix the clothes coming out from the washer not being clean.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
I've also included the best laundry load size for your Samsung washing machine and dryer for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
For a removable agitator, you may check samsungparts.com.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144323534
-Angelica
Thank you for reaching out and letting us know that you're experiencing worn-out-looking clothes that are not clean after using the washer. We understand that this information may be essential for you. We're here to help.
Usually, if there's something wrong with the washer that will affect how well it cleans, then it also affects something else, like a draining, filling, or spinning issue, or even an error code. But if your washing machine seems to be working just fine, it's just the clothes aren't clean as you would like, then it's not an issue with the washer.
Attached is a link to the helpful guide that you can check, which may help fix the clothes coming out from the washer not being clean.
https://www.samsung.com/us/support/troubleshooting/TSG01108627/
I've also included the best laundry load size for your Samsung washing machine and dryer for reference.
https://www.samsung.com/us/support/answer/ANS00080262/
For a removable agitator, you may check samsungparts.com.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144323534
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S6 Lite - 10.4" - 128GB - Oxford Gray
Write, sketch or surf the Internet from anywhere with this 128GB Samsung Galaxy Tab S6 Lite tablet. This Oxford gray 128GB Samsung Galaxy Tab S6 Lite tablet comes with a powerful 7040 mAh battery, which lasts for up to 15 hours of video playback.
Can you put a SIM card in the device for cellular data?
Hi Gabbys!
Thank you for reaching out to us. We appreciate your interest in knowing if a SIM card works with Galaxy Tab S6 Lite. We apologize; this tablet model is "Wi-Fi" compatible only. The internal carrier (SIM card) does not support this tablet model.
You may visit our website under the "Compare the Models" tab for your reference: https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-P610NZAEXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144323507
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if a SIM card works with Galaxy Tab S6 Lite. We apologize; this tablet model is "Wi-Fi" compatible only. The internal carrier (SIM card) does not support this tablet model.
You may visit our website under the "Compare the Models" tab for your reference: https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-P610NZAEXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144323507
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
Does it have a memory card?
Hi There!
Thank you for bringing this to our attention. I appreciate your interest in whether the Galaxy Tab A (2019) has a microSD card slot. In line with this, the device cater to an expandable memory space that can store up to 512GB of external memory.
For more information, you may visit our website under the "benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#support
Also, kindly visit the user manual for your reference on Pages 12 and 13:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323479
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for bringing this to our attention. I appreciate your interest in whether the Galaxy Tab A (2019) has a microSD card slot. In line with this, the device cater to an expandable memory space that can store up to 512GB of external memory.
For more information, you may visit our website under the "benefits" section:
https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#support
Also, kindly visit the user manual for your reference on Pages 12 and 13:
https://downloadcenter.samsung.com/content/UM/201909/20190907063624457/WIF_SM-T290_Galaxy_Tab_A_EN_UM_P_9.0_072919_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144323479
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S8+ - 12.4" 128GB - Wi-Fi - with S-Pen - Graphite
Plus-up your life with Galaxy Tab S8+, a premium tablet with a large screen and PC-like capabilities that helps you do more on the go.~ ~Wi-Fi 6E enabled router required. Sold separately
CAN I CHARGE MY GALAXY S8 PLUS WITH 25W SUPER FAST CHARGER INSTEAD OF 45W CHARGER WITHOUT DAMAGING THE BATTERY ?
Hi Javi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab S8+. Yes, you can use the old charger. Here is a link for more details about the chargers.
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323437
Have a great day.
^Charles
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144323437
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
Can you get duo to work on this tablet to be able to call people
Hi Sexy162!
Thank you for reaching out to us. We appreciate your interest in knowing if Google Duo works with Galaxy Tab A7. Yes, you can use Google Duo on your Galaxy Tab A7. If it's not pre-installed on your tablet, you can install it on Google Play Store.
For your reference, you may access the user's manual about "Duo" on page 91: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144323439
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Google Duo works with Galaxy Tab A7. Yes, you can use Google Duo on your Galaxy Tab A7. If it's not pre-installed on your tablet, you can install it on Google Play Store.
For your reference, you may access the user's manual about "Duo" on page 91: https://downloadcenter.samsung.com/content/UM/202011/20201111215558948/WIF_SM-T500_SM-T505_EN_UM_Q_10.1_FINAL.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144323439
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
How many btu's does this stove require?
Hi Mark,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel.
Each gas burner gives out different BTUs. Let me break them down for you below.
a. Right Front: 18,000 BTU
b. Right Rear: 5,000 BTU
c. Center: 9,500 BTU
d. Left Front: 15,000 BTU
e. Left Rear: 9,500 BTU
I have shared with you the user manual link. Please click on the link and turn to page 24 for detailed information for BTU.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144323077
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel.
Each gas burner gives out different BTUs. Let me break them down for you below.
a. Right Front: 18,000 BTU
b. Right Rear: 5,000 BTU
c. Center: 9,500 BTU
d. Left Front: 15,000 BTU
e. Left Rear: 9,500 BTU
I have shared with you the user manual link. Please click on the link and turn to page 24 for detailed information for BTU.
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144323077
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 4.0 Cu. Ft. Stackable Electric Dryer - White
Look forward to laundry day. This Samsung dryer does the work for you, with sensors to avoid over-drying and preset drying cycles to protect your garments, linens and more.
Can the washer and dryer be placed side by side rather than stacked?
Hello Tracy,
Thank you for reaching out and letting us know your inquiry if you can place the washer and dryer side by side instead of stacking them. We understand that this information may be essential for you. We're here to help.
As per checking, yes, you can do the side-by-side installation for the Samsung washer and dryer.
See page 10 of the user manual for the side-by-side installation requirements for reference.
https://downloadcenter.samsung.com/content/UM/202006/20200623151622730/DV6800K_DC68-03650A-08_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144322994
-Angelica
Thank you for reaching out and letting us know your inquiry if you can place the washer and dryer side by side instead of stacking them. We understand that this information may be essential for you. We're here to help.
As per checking, yes, you can do the side-by-side installation for the Samsung washer and dryer.
See page 10 of the user manual for the side-by-side installation requirements for reference.
https://downloadcenter.samsung.com/content/UM/202006/20200623151622730/DV6800K_DC68-03650A-08_EN_CFR_MES.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144322994
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung