Samsung
Samsung's Stats
Reviews
- Review Count0
- Helpfulness Votes0
- First ReviewNone
- Last ReviewNone
- Featured Reviews0
- Average Rating0
Reviews Comments
- Review Comment Count0
- Helpfulness Votes0
- First Review CommentNone
- Last Review CommentNone
- Featured Review Comments0
Questions
- Question Count0
- Helpfulness Votes0
- First QuestionNone
- Last QuestionNone
- Featured Questions0
- Answer Count74735
- Helpfulness Votes37,935
- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
- Featured Answers0
- Best Answers3941
Samsung's Reviews
Samsung has not submitted any reviews.
Samsung's Questions
Samsung has not submitted any questions.
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
How do I set Broil to High? Manual says to "press Broil once for Hi and twice for Low" but that doesn't change.
Hi Kpark.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle on how I set Broil to High. I am sorry to learn you have a hard time doing it. Regarding your concern, here are the steps.
How to set the oven for broiling
1. Press Broil once for Hi or twice for Lo.
Use Lo to cook foods such as poultry or thick cuts of meat thoroughly without over-browning them.
2. To start broiling, press START/SET.
Broil one side until the food is browned. Turn over and broil the other side.
3. Press OFF/
Here is a link to your user manual for further assistance. Please go to page 40.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324371
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Smart Freestanding Electric Range with Flex Duo™, No-Preheat Air Fry & Griddle on how I set Broil to High. I am sorry to learn you have a hard time doing it. Regarding your concern, here are the steps.
How to set the oven for broiling
1. Press Broil once for Hi or twice for Lo.
Use Lo to cook foods such as poultry or thick cuts of meat thoroughly without over-browning them.
2. To start broiling, press START/SET.
Broil one side until the food is browned. Turn over and broil the other side.
3. Press OFF/
Here is a link to your user manual for further assistance. Please go to page 40.
https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324371
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Black Stainless Steel
Sleek, built-in look, 22.6 cu. ft. large capacity refrigerator with FlexZone helps keep family's food organized.
What is a flex zone? Is the middle drawer able to be used as a freezer section?
Hi tgifforever,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator - Black stainless steel.
The Flex Zone is a full-width drawer with adjustable temperature control. You can use the Flex Zone for large party trays, deli items, wines, pizzas, beverages, or miscellaneous items. There is a temperature sensor which lets you adjust the amount of cold air allowed into the Zone.
I have included the user manual for the refrigerator below. Please click the link and turn to page 38 for a comprehensive explanation and functionality of the flexzone.
https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144324316
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Fingerprint Resistant Refrigerator - Black stainless steel.
The Flex Zone is a full-width drawer with adjustable temperature control. You can use the Flex Zone for large party trays, deli items, wines, pizzas, beverages, or miscellaneous items. There is a temperature sensor which lets you adjust the amount of cold air allowed into the Zone.
I have included the user manual for the refrigerator below. Please click the link and turn to page 38 for a comprehensive explanation and functionality of the flexzone.
https://downloadcenter.samsung.com/content/UM/202007/20200706094023269/FDR_RF8000MC_DA68-03563A-04_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144324316
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Enjoy the flexibility to microwave, bake, broil and roast ~ all from one appliance. With the combination of convection cooking and microwave heating, food cooks faster and more evenly than a traditional microwave.
Can you toast bread in this? There were no clear reviews mentioning toast; jus a previous question but unclear conflicting answers. We do NOT have a toaster, so yes, we really would use this for that purpose. We like to minimize countertop appliances. THX
Hi SmallKitRehab.
Thank you for reaching out regarding your Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFiif you can toast bread. Regarding your concern yes, you can.
Here is a link to your user manual for further assistance. Please go to page 44
https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324304
^Camille
Thank you for reaching out regarding your Samsung - 1.7 cu. ft. Over-the-Range Convection Microwave with WiFiif you can toast bread. Regarding your concern yes, you can.
Here is a link to your user manual for further assistance. Please go to page 44
https://downloadcenter.samsung.com/content/UM/202012/20201202153459754/MC17T8000C_AA-01_EN-MES_201116.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324304
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A (2019) - 8" - 32GB - Black
Stay productive and entertained with this 8-inch Samsung Galaxy Tab A tablet. The 8-inch 1280 x 800 touchscreen provides an immersive entertainment experience, and the powerful battery offers up to 13 hours of viewing per charge. This Samsung Galaxy Tab A tablet has a 2.0GHz processor that makes resource-intensive applications run smoothly.
What is the largest micro SD/SDxC/SDhC card this can use?
Hi Archer!
Thank you for reaching out to us. We appreciate your interest in knowing the biggest microSD memory card on your Galaxy Tab A (2019). In line with this, this tablet model supports expandable memory (microSD) up to 512GB.
For more information about this tablet, you may visit our website under the "Specs" tab, click on "See All Specs": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144324260
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing the biggest microSD memory card on your Galaxy Tab A (2019). In line with this, this tablet model supports expandable memory (microSD) up to 512GB.
For more information about this tablet, you may visit our website under the "Specs" tab, click on "See All Specs": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/samsung-galaxy-tab-a-8-0-2019-32gb-black-wi-fi-sm-t290nzkaxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144324260
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 15W Fast Charge Single Wireless pad - Black
Wirelessly charge your smartphones and earbuds. Fast Charge feature available for even faster charging speeds on select phone models.
does this also charge watches/galaxy fit??
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - 15W Fast Charge Single Wireless pad. This wireless pad was designed for phone usage. Here is the link for duo and trio docks wireless charger that can be used with galaxy watches.
https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=triple%20wireless%20charger&sort=relevance&size=30&category=Accessories
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144324169
Have a great day.
^Charles
https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=triple%20wireless%20charger&sort=relevance&size=30&category=Accessories
wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144324169
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung~s Energy Star Certified Front Load washer has 4.5 cu. ft. capacity to fit more in every load and cut down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean+ to eliminate 99% of bacteria that can form in the drum.1
Can something being caught in the pump for the rinse and spin keep it from taking water in thru the hose inlet?
Hi Tazmaniac.
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if something is caught in the pump for the rinse and spin, keep it from taking water in thru the hose inlet. Regarding your concern, the proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. Water taps must be
within 4 ft. (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer.
Here is a link to your user manual for further assistance. Please go to page 17
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324188
^Camille
Thank you for reaching out regarding your Samsung - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if something is caught in the pump for the rinse and spin, keep it from taking water in thru the hose inlet. Regarding your concern, the proper water pressure for this washer is between 20-116 psi (137-800 kPa). Water pressure less than 20 psi (137 kPa) may cause the water valve not to close completely. Or, it may take longer to fill the drum, causing the washer to turn off. Water taps must be
within 4 ft. (122 cm) from the rear of the washer so that the provided inlet hoses reach the washer.
Here is a link to your user manual for further assistance. Please go to page 17
https://downloadcenter.samsung.com/content/UM/202003/20200323131637312/WF6000T_SEHC_DC68-04006F-01_EN_CFR_MES.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324188
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy S21 Ultra 5G 128GB (AT&T) - Navy
The Samsung Galaxy S21 Ultra 5G* has a 6.8-inch 120Hz adaptive display, a 108 MP rear camera, hyper-fast processor, and a striking design. Get creative, do things your way, and stay connected with AT&T 5G. Fast. Reliable. Secure.
Is international warranty applicable on this product?
Hi Naveen. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy S21 Ultra 5G. Here is the link for our warranties page ^Charles
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1800-SAMSUNG
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144324051
Have a great day.
^Charles
PRODUCT WARRANTIES https://www.samsung.com/us/support/warranty/
Please get in touch with us via one of the following options for further assistance:
1. Customer Care: 1800-SAMSUNG
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Reference Number: 1144324051
Have a great day.
^Charles
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
What can I use to get rid of or hide scratches
Hi Merrychristmas25.
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator on how to remove scratches from your stainless steel finish. Regarding your concern, we recommend you use a stainless steel cleaner or polish like Bar Keepers Friend and a soft clean cloth; make sure to wipe along the grain of the surface.
Here is a link to further assist you.
A plan for keeping your Samsung refrigerator clean:
https://www.samsung.com/us/support/answer/ANS00079481/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324085
^Camille
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator on how to remove scratches from your stainless steel finish. Regarding your concern, we recommend you use a stainless steel cleaner or polish like Bar Keepers Friend and a soft clean cloth; make sure to wipe along the grain of the surface.
Here is a link to further assist you.
A plan for keeping your Samsung refrigerator clean:
https://www.samsung.com/us/support/answer/ANS00079481/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324085
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 10.4" Wi-Fi 32GB - Gray
Galaxy Tab A7 combines the slim, lightweight design you need, with the immersive entertainment experience you crave.
HOW MUCH DOES THE SAMSUNSUN GALAXY WEIGH
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing the weight of the Galaxy Tab A7 10.4. In line with this, this tablet model weighs 476g.
For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Size": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-32gb-dark-gray-sm-t500nzaaxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144324022
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing the weight of the Galaxy Tab A7 10.4. In line with this, this tablet model weighs 476g.
For your reference, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Size": https://www.samsung.com/us/mobile/tablets/galaxy-tab-a/galaxy-tab-a7-32gb-dark-gray-sm-t500nzaaxar/#specs.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144324022
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 28 cu. ft. 3-Door French Door Refrigerator with Large Capacity - Stainless Steel
Samsung~s 28 cu. ft. large capacity 3-Door French Door refrigerator is beautifully designed, with sleek-edged doors, and EZ-Open Handle. The clean lines and modern form blend beautifully into your kitchen while the fingerprint resistant finish withstands everyday smudges.
How can I safely remove scratches from the stainless steel finish
Hi Merrychristmas25.
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator on how to remove scratches from your stainless steel finish. Regarding your concern, we recommend you use a stainless steel cleaner or polish like Bar Keepers Friend and a soft clean cloth; make sure to wipe along the grain of the surface.
Here is a link to further assist you.
A plan for keeping your Samsung refrigerator clean:
https://www.samsung.com/us/support/answer/ANS00079481/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324044
^Camille
Thank you for reaching out regarding your Samsung - 28 cu. ft. Large Capacity 3-Door French Door Refrigerator on how to remove scratches from your stainless steel finish. Regarding your concern, we recommend you use a stainless steel cleaner or polish like Bar Keepers Friend and a soft clean cloth; make sure to wipe along the grain of the surface.
Here is a link to further assist you.
A plan for keeping your Samsung refrigerator clean:
https://www.samsung.com/us/support/answer/ANS00079481/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144324044
^Camille
4 years, 6 months ago
by
Posted by:
Samsung