Samsung
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- Answer Count73548
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- First AnswerApril 24, 2013
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Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White
Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.
Do you have to use a pedestal for this washing machine ?
Hello Victoria,
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about using a pedestal for this washing machine. We understand that this information is essential for you. We're here to help.
As per checking, the use of a pedestal is optional.
For reference, attached is a link to the user manual containing additional information about the product, including installing a washer with an optional pedestal base/stacking kit. See page 14.
https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144267195
-Angelica
Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about using a pedestal for this washing machine. We understand that this information is essential for you. We're here to help.
As per checking, the use of a pedestal is optional.
For reference, attached is a link to the user manual containing additional information about the product, including installing a washer with an optional pedestal base/stacking kit. See page 14.
https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144267195
-Angelica
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 32" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)
Enjoy ultra-intense 4K vivid color and sharpened clarity with the Q60A / Q60AB. It combines Quantum Dot Technology with the power of 100% Color Volume to deliver a billion of shades for colorful, razor-sharp visuals. The ultra-smart Quantum Processor 4K Lite automatically upscales and transforms your content into 4K. Dual LED backlighting adjusts and coordinates with content in real time to enhance contrast and detail. Plus, with the rechargeable SolarCell Remote, you can easily access and control Smart TV and all your connected devices.
is there a way on the remote to select the channels without having to scroll to them? We watch live TV thru the Xfinity app w/o a cable box. Thank you.
richkris - When pressing the '123' key (located in the upper right corner) on your TV's remote, this will prompt an on-screen numerical keypad. From there, you'll be able to select the channel numbers you'd like. ^Gina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 32" Class Q60A Series QLED 4K UHD Smart Tizen TV (2021)
Enjoy ultra-intense 4K vivid color and sharpened clarity with the Q60A / Q60AB. It combines Quantum Dot Technology with the power of 100% Color Volume to deliver a billion of shades for colorful, razor-sharp visuals. The ultra-smart Quantum Processor 4K Lite automatically upscales and transforms your content into 4K. Dual LED backlighting adjusts and coordinates with content in real time to enhance contrast and detail. Plus, with the rechargeable SolarCell Remote, you can easily access and control Smart TV and all your connected devices.
What is model year?
Hi there - The Q60A is a 2021 Samsung TV. ^Gina
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Buds Pro True Wireless Earbud Headphones - Phantom Black
Samsung Galaxy Buds Pro combines crytal-clear sound with unprecedented control, making it effortless to elevate everyday moments. Use intelligent Active Noise Cancellation to escape into your music at a moment~s notice, even in a noisy crowd. Close the distance with crystal-clear calls, so it always feels like you~re in the same room. And water won~t ruin your workout since the resistant Galaxy Buds Pro keeps the beat going even with a little rain. Pair your Galaxy Buds Pro with a Galaxy S21 and find even more ways to make ordinary extraordinary.
are buds pro compatible with galaxy S20 phones or just S21
Hello There,
Thank you for reaching out to us. I appreciate your interest in the Galaxy Buds Pro compatibility with the Galaxy phone devices. To answer your question, yes, both phones are compatible, and its compatible specification of Smartphone should be an Android 7.0 and up, and should contain at least 1.5GB.
You may visit our website under the "Compare" section for your reference:
https://www.samsung.com/us/mobile/audio/headphones/galaxy-buds-pro-phantom-black-sm-r190nzkaxar/
You may also visit this link on how to connect your Galaxy Buds under the "Pair your earbuds to an Android device with the Galaxy Wearable app" and "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" section:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267143
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. I appreciate your interest in the Galaxy Buds Pro compatibility with the Galaxy phone devices. To answer your question, yes, both phones are compatible, and its compatible specification of Smartphone should be an Android 7.0 and up, and should contain at least 1.5GB.
You may visit our website under the "Compare" section for your reference:
https://www.samsung.com/us/mobile/audio/headphones/galaxy-buds-pro-phantom-black-sm-r190nzkaxar/
You may also visit this link on how to connect your Galaxy Buds under the "Pair your earbuds to an Android device with the Galaxy Wearable app" and "Pair your earbuds to an iPhone, PC, or other Bluetooth devices" section:
https://www.samsung.com/us/support/answer/ANS00086702/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267143
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Stylus - Black
Write notes and make important annotations on your phone with this black Samsung Galaxy Note10 S Pen. The true-to-life pressure and angle sensitivity let you scribble with ease and clarity, while the full palette of brush and pen types accommodates all your writing and drawing needs. This Samsung Galaxy Note10 S Pen remotely captures shots, plays music and manages video.
Will it work on samsung tab A7?
Hi Rodgerrobert!
Thank you for reaching out to us. We appreciate your interest in knowing if Stylus (Galaxy Note10 S Pen) works with Galaxy Tab A7. We apologize, Stylus (Galaxy Note10 S Pen) works only with most capacitive touch devices including Galaxy Note10, Note10+, and Note10+ 5G.
You may visit our website for more information about the Stylus (Galaxy Note10 S Pen): https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-note10-s-pen-black-ej-pn970bbegus/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144267140
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Stylus (Galaxy Note10 S Pen) works with Galaxy Tab A7. We apologize, Stylus (Galaxy Note10 S Pen) works only with most capacitive touch devices including Galaxy Note10, Note10+, and Note10+ 5G.
You may visit our website for more information about the Stylus (Galaxy Note10 S Pen): https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-note10-s-pen-black-ej-pn970bbegus/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144267140
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
how deep is this refridgerator?
Hi Meme,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung refrigerators, specifically the Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker - Stainless steel.
The depth of the refrigerator is 31 7/8 inches (810 mm). I have included the user manual link below. Please click the link and turn to page 16 for the complete clearance information of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267123
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung refrigerators, specifically the Samsung - 17.6 Cu. Ft. Top-Freezer Refrigerator with FlexZone™ and Ice Maker - Stainless steel.
The depth of the refrigerator is 31 7/8 inches (810 mm). I have included the user manual link below. Please click the link and turn to page 16 for the complete clearance information of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267123
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Geek Squad Certified Refurbished Galaxy Note20 Ultra 5G 128GB (Unlocked) - Mystic Black
Geek Squad Certified Refurbished products are thoroughly, painstakingly and lovingly tested, so you can be sure that your device will work right, right away. Learn more about Geek Squad Certified Refurbished products.Stay connected to loved ones with this refurbished Samsung Galaxy Note20 Ultra 5G. The 12GB of RAM and octa-core processor let you multitask seamlessly, while the 128GB internal memory provides ample storage space your photos and videos. This mystic black Samsung Galaxy Note20 Ultra 5G features a 12MP rear camera for capturing high-quality images, and the 6.8-inch Quad HD+ display provides immersive gaming.
can this be used with xfinity mobil
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Note20 Ultra 5G (Unlocked) works with Xfinity Mobile. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider (Xfinity Mobile) for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144267116
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Note20 Ultra 5G (Unlocked) works with Xfinity Mobile. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. SIM cards must be compatible with the area's available networks. Contact provider (Xfinity Mobile) for details.
You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144267116
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.
full-width drawer
Is the the full-width drawer removable?
I have only a 31 inch width opening...and a wall on the right side. So I'm worried the door will not open beyond 90 degrees on the right to allow this the full-width drawer to open. If I can remove the drawer and just use the space for bottle water etc that would be great too.
I have only a 31 inch width opening...and a wall on the right side. So I'm worried the door will not open beyond 90 degrees on the right to allow this the full-width drawer to open. If I can remove the drawer and just use the space for bottle water etc that would be great too.
Hello,
Thank you for reaching out and letting us know your inquiry if the drawer in this Samsung refrigerator is removable. We understand that it's essential for you to learn to determine if the door will open beyond 90 degrees on the right. We're here to help.
As per checking, yes, you can remove the drawer.
For reference, attached is a link to the user manual to find additional information about the product, including the steps in removing the door refrigerator accessories. See pages 23-24.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144267091
-Angelica
Thank you for reaching out and letting us know your inquiry if the drawer in this Samsung refrigerator is removable. We understand that it's essential for you to learn to determine if the door will open beyond 90 degrees on the right. We're here to help.
As per checking, yes, you can remove the drawer.
For reference, attached is a link to the user manual to find additional information about the product, including the steps in removing the door refrigerator accessories. See pages 23-24.
https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144267091
-Angelica
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Watch4 Aluminum Smartwatch 44mm BT - Silver - (2021)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
Is this for men and women
Hi Chiz,
Thank you for reaching out and taking an interest in whether the Galaxy Watch 4 suits men and women. To answer your question, it's unisex and looks good on anyone.
For more information, please visit our website:
https://www.samsung.com/us/watches/galaxy-watch4/buy/
You may visit our website so you can purchase several watch bands and there's a lot to choose from:
https://www.samsung.com/us/mobile/wearables/wearables-accessories/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267038
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out and taking an interest in whether the Galaxy Watch 4 suits men and women. To answer your question, it's unisex and looks good on anyone.
For more information, please visit our website:
https://www.samsung.com/us/watches/galaxy-watch4/buy/
You may visit our website so you can purchase several watch bands and there's a lot to choose from:
https://www.samsung.com/us/mobile/wearables/wearables-accessories/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267038
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Stylus - Black
Write notes and make important annotations on your phone with this black Samsung Galaxy Note10 S Pen. The true-to-life pressure and angle sensitivity let you scribble with ease and clarity, while the full palette of brush and pen types accommodates all your writing and drawing needs. This Samsung Galaxy Note10 S Pen remotely captures shots, plays music and manages video.
Will this work on a Samsung Tab A 7?
Hi Natalie!
Thank you for reaching out to us. We appreciate your interest in knowing if Stylus (Galaxy Note10 S Pen) works with Galaxy Tab A7. We apologize, Stylus (Galaxy Note10 S Pen) works only with most capacitive touch devices including Galaxy Note10, Note10+, and Note10+ 5G.
You may visit our website for more information about the Stylus (Galaxy Note10 S Pen): https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-note10-s-pen-black-ej-pn970bbegus/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144267036
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Stylus (Galaxy Note10 S Pen) works with Galaxy Tab A7. We apologize, Stylus (Galaxy Note10 S Pen) works only with most capacitive touch devices including Galaxy Note10, Note10+, and Note10+ 5G.
You may visit our website for more information about the Stylus (Galaxy Note10 S Pen): https://www.samsung.com/us/mobile/mobile-accessories/phones/galaxy-note10-s-pen-black-ej-pn970bbegus/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144267036
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung