Samsung
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- Answer Count73548
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- First AnswerApril 24, 2013
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Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
Where are the temperature controls? The book shows separate controls for the Freezer and Refrigerator yet I don't see any inside the units
Hi Controls,
Thank you for reaching out and we hope you are in good health. The control panel is located at the top part when you open the freezer door.
I have included the link for the user manual below. Please click on the link and turn to page 14 for refrigerator at a glance and turn to page 29 - 33 for feature panel and operations.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267029
Leo
Thank you for reaching out and we hope you are in good health. The control panel is located at the top part when you open the freezer door.
I have included the link for the user manual below. Please click on the link and turn to page 14 for refrigerator at a glance and turn to page 29 - 33 for feature panel and operations.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267029
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 21.8 Cu. Ft. French Door Refrigerator - White
This beautiful and sleek French door refrigerator fits any kitchen decor and has enough room to fit up to 22 bags of groceries. Available in 30" (22 cu. ft.), this refrigerator provides more space inside, not outside.
What are the specs???
Hi delta,
Thank you for reaching out to know the specification of your refrigerator.
I will provide you with a link that indicates the specification of your refrigerator.
Here's a link: https://image-us.samsung.com/SamsungUS/pim/migration/doc/rf220nctasp-aa_RF220NCT.pdf
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144267026
^Rainly
Thank you for reaching out to know the specification of your refrigerator.
I will provide you with a link that indicates the specification of your refrigerator.
Here's a link: https://image-us.samsung.com/SamsungUS/pim/migration/doc/rf220nctasp-aa_RF220NCT.pdf
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144267026
^Rainly
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Flex Duo 6.3 cu. ft. Front Control Slide-in Dual Fuel Range with Smart Dial, Air Fry & WiFi, Fingerprint Resistant - Black Stainless Steel
The Samsung Front Control Slide-in Dual Fuel Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
Front burner is too big of a flame too off the ring not sure if I put back right
Hello,
Thank you for your inquiry about Samsung - Flex Duo™ 6.3 cu. ft. Front Control Slide-in Dual Fuel Range with Smart Dial, Air Fry & WiFi, Fingerprint Resistant - Black stainless steel. To address your concern about your burner flame,
Mostly flame issues can be resolved by keeping your burners clean and properly assembled and having correct gas pressure.
Here's a link that may resolve your concern.
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
If you need further assistance you may reach us via the following options.
We look forward to doing business with you again. Have a great day!
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144266995
Thank you for choosing Samsung.
^Ross
Thank you for your inquiry about Samsung - Flex Duo™ 6.3 cu. ft. Front Control Slide-in Dual Fuel Range with Smart Dial, Air Fry & WiFi, Fingerprint Resistant - Black stainless steel. To address your concern about your burner flame,
Mostly flame issues can be resolved by keeping your burners clean and properly assembled and having correct gas pressure.
Here's a link that may resolve your concern.
https://www.samsung.com/us/support/troubleshooting/TSG01001946/
If you need further assistance you may reach us via the following options.
We look forward to doing business with you again. Have a great day!
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144266995
Thank you for choosing Samsung.
^Ross
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Fast Wireless Charger Convertible - Black
With the detachable magnetic kickstand, you can choose to use the Wireless Charger Convertible as a pad or a stand. Prop up your phone to keep watching while you charge, or lay it flat to give it a rest.
How many watts is this charger?
Hi Phil,
Thank you for reaching out. I appreciate your inquiry regarding how many watts the Fast Wireless Charger capability has. In line with this, it has a maximum of 9W of power, and it helps ensure you don't have to wait too long to get back to 100% battery.
For more information, you may visit our website under the "Overview" section:
https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-convertible-black-ep-n3300tbegus/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144266977
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out. I appreciate your inquiry regarding how many watts the Fast Wireless Charger capability has. In line with this, it has a maximum of 9W of power, and it helps ensure you don't have to wait too long to get back to 100% battery.
For more information, you may visit our website under the "Overview" section:
https://www.samsung.com/us/mobile/mobile-accessories/phones/wireless-charger-convertible-black-ep-n3300tbegus/#specs
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144266977
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy A42 5G 128GB - Black (Verizon)
You need a phone that can capture share worthy photos and video with the tap of a finger, scroll through your feed at lightning speed, and stream what you want when you want it. Outfitted with our best core features plus some awesome innovations, Galaxy A42 5G for Verizon lets you create, share and stay connected without breaking the bank.
If I buy a phone with "activate now" how does this work? Will my existing phone go dead and I have to wait for the new one to show up?
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy A42 5G. The term "activate now" is for the carrier service and not the phone functionality. Even if you have multiple phones, all of them should work properly. ^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy A32 5G 64GB (Unlocked) - Awesome Black
Galaxy A32 5G pairs our best core features with one of the most affordable 5G devices on the market. That means you get a long lasting battery, expandable storage, multiple cameras, a super crisp display and blazing fast 5G speed.
does it support face time and 5g
Hi There!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A32 5G (Unlocked) is 5G and compatible with FaceTime. To answer your question, this phone model is 5G ready. Facetime is not compatible with this phone model, however, you can use "Google Duo", which is the FaceTime version of Samsung.
For more information, you may access the user's manual about "Duo" on page 97: https://downloadcenter.samsung.com/content/UM/202104/20210423231933137/SAM_SM-A326_EN_UM_R_11.0_032521_FINAL_AC.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144266956
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A32 5G (Unlocked) is 5G and compatible with FaceTime. To answer your question, this phone model is 5G ready. Facetime is not compatible with this phone model, however, you can use "Google Duo", which is the FaceTime version of Samsung.
For more information, you may access the user's manual about "Duo" on page 97: https://downloadcenter.samsung.com/content/UM/202104/20210423231933137/SAM_SM-A326_EN_UM_R_11.0_032521_FINAL_AC.pdf.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144266956
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 17.6 cu. ft. Top-Freezer Refrigerator with FlexZone - Stainless Steel
Top Freezer Refrigerator featuring the FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
Is this a inverter refrigerator?
Hi Nika,
Thank you for reaching out and we hope you are in good health. Yes, this is an inverter refrigerator.
Please click on the link below for the user manual for more information of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144266954
Leo
Thank you for reaching out and we hope you are in good health. Yes, this is an inverter refrigerator.
Please click on the link below for the user manual for more information of the refrigerator.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144266954
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking with your oven simple and fun.
How to remove test from screen
Hi Juan.
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry on removing the test or demo mode. Regarding your concern, here are the steps to switch off the test or demo mode.
1. Press and hold the timer or clock symbol for 3 seconds.
2. Press 0 to enter Demo mode.
3. Press 1 or 2 to turn Demo mode on or off. (1 to on, 2 to off)
4. Press START/SET to save the change
Here is also the link to the user manual for further assistance. Please go to page 31.
https://downloadcenter.samsung.com/content/UM/202105/20210525183240510/NX60A6711SS_AA_DG68-01338A-02_EN-MES-CFR_210511.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144266925
^Camille
Thank you for reaching out regarding your Samsung - 6.0 Cu. Ft. Freestanding Gas Convection+ Range with WiFi and No-Preheat Air Fry on removing the test or demo mode. Regarding your concern, here are the steps to switch off the test or demo mode.
1. Press and hold the timer or clock symbol for 3 seconds.
2. Press 0 to enter Demo mode.
3. Press 1 or 2 to turn Demo mode on or off. (1 to on, 2 to off)
4. Press START/SET to save the change
Here is also the link to the user manual for further assistance. Please go to page 31.
https://downloadcenter.samsung.com/content/UM/202105/20210525183240510/NX60A6711SS_AA_DG68-01338A-02_EN-MES-CFR_210511.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144266925
^Camille
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab S8 - 11" 128GB - Wi-Fi - with S-Pen - Silver
Get more out of life with Galaxy Tab S8, a premium tablet that helps you crush the day.
Does the Samsung Galaxy Tab S8 come with a charger? I only see a data-cable in 'what is in the box'.
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab S8. Yes, the Tab S8 does not include a charger. The box only has the following;
1. Galaxy Tab S8
2. S Pen
3. Data Cable
4. Ejection Pin
'what is in the box'
https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X700NZSAXAR
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144266903
Have a great day.
^Charles
1. Galaxy Tab S8
2. S Pen
3. Data Cable
4. Ejection Pin
'what is in the box'
https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X700NZSAXAR
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144266903
Have a great day.
^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung 27.4 cu. ft. large capacity Side-by-Side refrigerator that is beautifully designed with a minimal display dispenser, modern design that blends beautifully into your kitchen, and a finish that withstands everyday smudges.
Does this refrigerator have Sabbath/Shabbos mode?
Hi Sholom,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung refrigerators, specifically the Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. This particular refrigerator has Sabbath mode.
Please click on the link below for the user manual and turn to page 33 for enabling and disabling Sabbath mode.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144266895
Leo
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung refrigerators, specifically the Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. This particular refrigerator has Sabbath mode.
Please click on the link below for the user manual and turn to page 33 for enabling and disabling Sabbath mode.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144266895
Leo
4 years, 5 months ago
by
Posted by:
Samsung