Samsung
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- First AnswerApril 24, 2013
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Samsung - 27.8 cu. ft. 4-Door Flex French Door Refrigerator with Food ShowCase - Black Stainless Steel
Make this sleek Samsung refrigerator the center of your kitchen. Access on-the-go items quickly, get filtered water and ice right from the door, and keep ingredients fresh and cool, just the way they should be.
I just had my refrigerator installed, and it appears that the water dispenser is leaking despite that fact that it's new and I haven't even used it yet. Is that normal for a newly installed refrigerator, or should I get ready to call for service?
Hi Ryan,
Thank you for reaching out and we hope you are in good health. We are saddened to know that your water dispenser is leaking. This is not the experience we want for our customers, especially with a newly installed refrigerator.
I have included below a link to resolve the concern with your water dispenser in your refrigerator. Please click on the link and follow through the steps.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267262
Leo
Thank you for reaching out and we hope you are in good health. We are saddened to know that your water dispenser is leaking. This is not the experience we want for our customers, especially with a newly installed refrigerator.
I have included below a link to resolve the concern with your water dispenser in your refrigerator. Please click on the link and follow through the steps.
https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267262
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
Can you use this to do draws?
Hi Tamika. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A7 Lite. Yes, you can use your favorite Drawing app on the table as long it is available at the Google Play Store. ^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Elevate the look of your kitchen with Samsung~s Smart Freestanding Electric Range. Our Stainless Steel design elegantly wraps around cooktop sides and up through the slim control panel. Upgraded technology makes cooking simple and fun.
What is the height at the cooking surface of the range? It says 47" in the specs but I didn't know if thats at cooking surface or overall height including the monitor.
Hello Sean,
Thank you for reaching out and inquiring about our Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry, and Griddle - Black stainless steel. Did you want to know the height at the cooking surface of the range?
Let me provide you with the product specifications and dimensions of our range.
Product Dimensions & Weight (WxHxD) Oven Interior Dimensions: 2413/16" x 227 /16" x 193 /4" Outside Net Dimensions: 2915/16" x 465 /16-471 /16" (Adjustable) x 2811/16" Weight: 164 lbs
47" is the overall height including the monitor.
https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf
https://content.syndigo.com/asset/4374f0d9-4c71-4a10-a979-30afa2005800/original.pdf
If you need further assistance you may reach us via the following options.
We look forward to doing business with you again. Have a great day!
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144267244
Thank you for choosing Samsung.
^Ross
Thank you for reaching out and inquiring about our Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry, and Griddle - Black stainless steel. Did you want to know the height at the cooking surface of the range?
Let me provide you with the product specifications and dimensions of our range.
Product Dimensions & Weight (WxHxD) Oven Interior Dimensions: 2413/16" x 227 /16" x 193 /4" Outside Net Dimensions: 2915/16" x 465 /16-471 /16" (Adjustable) x 2811/16" Weight: 164 lbs
47" is the overall height including the monitor.
https://downloadcenter.samsung.com/content/UM/202112/20211214153925301/NE63A6711_AA-01_EN-MES-CFR_210901.pdf
https://content.syndigo.com/asset/4374f0d9-4c71-4a10-a979-30afa2005800/original.pdf
If you need further assistance you may reach us via the following options.
We look forward to doing business with you again. Have a great day!
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3.https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference number:
1144267244
Thank you for choosing Samsung.
^Ross
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 64 GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
is this able to do power point presentations
Hello Freshie,
Thank you for reaching out to us. I appreciate your inquiry regarding if the galaxy Tab A7 Lite is compatible with having PowerPoint presentations. In line with this, yes, you can download the application and make edits to the notes you create.
Please see the user manual on Page 74 and 80 for your reference:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267229
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. I appreciate your inquiry regarding if the galaxy Tab A7 Lite is compatible with having PowerPoint presentations. In line with this, yes, you can download the application and make edits to the notes you create.
Please see the user manual on Page 74 and 80 for your reference:
https://downloadcenter.samsung.com/content/UM/202106/20210623002343105/SAM_T220_T227_EN_UM_R11.0_060721_FINAL_AC.pdf
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144267229
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 5 months ago
by
Posted by:
Samsung
Water Filters for Select Samsung Refrigerators (2-Pack) - White
Give your family safe, fresh-testing water with Samsung genuine filters.Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons - 2 pack gives you a whole year of filtered water.
does this filter work with RH22H9010SR model?
Hi Linda,
Thank you for reaching out about the compatibility of the HAF-CIN water filter on the RH22H9010SR model. Yes, that is the correct water filter.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144267227
^Rainly
Thank you for reaching out about the compatibility of the HAF-CIN water filter on the RH22H9010SR model. Yes, that is the correct water filter.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144267227
^Rainly
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 64 GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
what kind of warranty does this tablet have
Hi David!
Thank you for reaching out to us. We appreciate your interest in knowing the warranty for Galaxy Tab A7 Lite. It has one year warranty period for the phone and parts (in-the-box accessories).
For more detailed information about the warranty, you may click this link: https://www.samsung.com/us/support/warranty/model=N0053679&modelCode=SM-T220NZAFXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144267240
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing the warranty for Galaxy Tab A7 Lite. It has one year warranty period for the phone and parts (in-the-box accessories).
For more detailed information about the warranty, you may click this link: https://www.samsung.com/us/support/warranty/model=N0053679&modelCode=SM-T220NZAFXAR.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144267240
Have a great day.
Melardo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Silver
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
What is the model year for this device?
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A7 Lite. The device was released in May 2021. ^Charles
4 years, 5 months ago
by
Posted by:
Samsung
This Top-Freezer Refrigerator features FlexZone with versatile freezer and fridge convertible zones and Twin Cooling, maintaining the humidity level of the refrigerator and keeping foods fresher longer.
Does this refrigerator have or need a water filter for the Ice maker?
Hi Pally,
Thank you for reaching out and we hope you are in good health. The refrigerator has an optional install kit for a water filter and ice maker. Both are sold separately.
Please visit our authorized distributor for parts and accessories website below should you decide to purchase the ice maker and water filter kits.
https://www.samsungparts.com
Please click on the link of the user manual below for more details regarding the refrigerator.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267203
Leo
Thank you for reaching out and we hope you are in good health. The refrigerator has an optional install kit for a water filter and ice maker. Both are sold separately.
Please visit our authorized distributor for parts and accessories website below should you decide to purchase the ice maker and water filter kits.
https://www.samsungparts.com
Please click on the link of the user manual below for more details regarding the refrigerator.
https://downloadcenter.samsung.com/content/UM/202101/20210111110110655/DA68-03570A-14_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144267203
Leo
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - Galaxy Tab A7 Lite 8.7" 32GB - Wi-Fi - Dark Gray
Meet the device your whole family will love: Samsung Galaxy Tab A7 Lite, the tablet that's made to be shared. With its compact 8.7" screen, Galaxy Tab A7 Lite is perfectly sized for entertainment on the go. Its sturdy metal frame is built to be brought along from the living room to your beach vacation, or wherever you want to take it. Galaxy Tab A7 Lite comes with access to hours of ad-free YouTube Premium and Samsung TV at no extra charge so you can keep the family happy without annoying interruptions. Plus, with a powerful processor for fast streaming and plenty of storage for your favorite files, Galaxy Tab A7 Lite simplifies entertainment needs for everyone under your roof.
Can you use this tablet with Samsung appliances? We have a Samsung smart fridge and also Samsung smart washer and dryer and was looking for a tablet that I could use to see in laundry done or what’s in the fridge?
Hi. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Tab A7 Lite. This table is a great choice if you want to connect your smart device. You have to download and install the Samsung SmartThing to connect your smart devices. Here's a link all related to SmartThings.
https://www.samsung.com/us/support/search/?query=how+to+setup+smartthing&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F&tabOrder=index.html%2Csupport_videos%2Canswers%2Ctroubleshooting_guides%2Cfaqs%2Cresources%2Clinks&verticalUrl=index.html
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144267199
Have a great day.
^Charles
https://www.samsung.com/us/support/search/?query=how+to+setup+smartthing&referrerPageUrl=https%3A%2F%2Fwww.samsung.com%2Fus%2Fsupport%2F&tabOrder=index.html%2Csupport_videos%2Canswers%2Ctroubleshooting_guides%2Cfaqs%2Cresources%2Clinks&verticalUrl=index.html
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144267199
Have a great day.
^Charles
4 years, 5 months ago
by
Posted by:
Samsung
Samsung - 30 in. Wide 4 Elements 6.3 cu. ft. Slide-in Induction Range with Smart Dial, WiFi & Air Fry - Stainless Steel
The Samsung Smart Slide-In Induction range with Smart Dial and Air Fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.
I have a 3 prong 240V outlet. Will this range work for me if I buy a 3 prong cord?
Hello.
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Slide-in Induction Range with Smart Dial, WiFi & Air Fry will work with a 3 prong cord. Regarding your concern, you must use a 3-wire or 4-wire, single-phase A.C. 208Y/120 Volt or 240/120 Volt, 60-hertz electrical system. If the electrical service does not meet the above specifications, have a licensed electrician install an approved outlet. Use only a 3-conductor or a 4-conductor UL-listed range cord. These cords may be provided with ring terminals on the wire and a strain relief device. A range cord rated at 40 amps with 125/250 minimum volt range is required. A 50 amp range cord is not recommended, but if used, it should be marked for use with nominal 13 ⁄8" diameter connection openings. Care should be taken to center the cable and strain relief within the knockout hole to keep the edge from damaging the cable.
• Because range terminals are not accessible after the range is in position, a flexible service conduit or cord must be used.
Here is the link to your installation manual for further assistance. Please go to page 4.
https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144267194
^Camille
Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Slide-in Induction Range with Smart Dial, WiFi & Air Fry will work with a 3 prong cord. Regarding your concern, you must use a 3-wire or 4-wire, single-phase A.C. 208Y/120 Volt or 240/120 Volt, 60-hertz electrical system. If the electrical service does not meet the above specifications, have a licensed electrician install an approved outlet. Use only a 3-conductor or a 4-conductor UL-listed range cord. These cords may be provided with ring terminals on the wire and a strain relief device. A range cord rated at 40 amps with 125/250 minimum volt range is required. A 50 amp range cord is not recommended, but if used, it should be marked for use with nominal 13 ⁄8" diameter connection openings. Care should be taken to center the cable and strain relief within the knockout hole to keep the edge from damaging the cable.
• Because range terminals are not accessible after the range is in position, a flexible service conduit or cord must be used.
Here is the link to your installation manual for further assistance. Please go to page 4.
https://downloadcenter.samsung.com/content/EM/202103/20210302184716714/Install_NE63T8911_AA_DG68-01302A-01_EN-MES_210129b.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144267194
^Camille
4 years, 5 months ago
by
Posted by:
Samsung