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Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.
 

Will HAF-CIN/EXP fit my french 4 door refrigerator model RF28R7351SR/AA ?

Hi Lydia,

Thanks for reaching out and we hope you are in good health. We understand the need to filter our water for health purposes. The HAF-CIN/EXP isn't compatible with your refrigerator with model number RF28R7351SR/AA. The HAF-QIN water filter is compatible.

Please click on the link below for the compatible water filter for your refrigerator RF28R7351SR/AA.

https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/#specs

Please click on the link below to guide you in changing the water filter of your refrigerator.

https://www.samsung.com/us/support/answer/ANS00060149/

I have included the user manual for your refrigerator below for more information.

https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144256613

Leo
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
Samsung - Galaxy Z Flip3 5G 128GB (Unlocked) - Phantom Black
A foldable display and informative cover screen put the old school flip phone to shame. With Flex Mode functionality, you can take hands-free selfies, group pics and videos with the sound of your voice . With our strongest aluminum frame ever and an IPX8 water-resistant rating, Galaxy Z Flip3 5G is engineered to play as hard as you do and always ready for your big moves.
 

Will this unlocked version work with wifi calling on T-Mobile network?

Hi WadeH,


Thank you for bringing this to our attention and raising your query regarding if the Galaxy Z Flip3 (Unlocked) works with T-Mobile. In line with this, unlocked phones by Samsung work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. Contact provider for details.


You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/


You may also check out our website under "Learn about Unlocked phones" for further information:
https://www.samsung.com/us/smartphones/galaxy-z-flip3-5g/buy/galaxy-z-flip3-5g-128gb-unlocked-sm-f711uzkbxaa/?modelCode=SM-F711UZKBXAA


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144256612

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Buds Live True Wireless Earbud Headphones - White
Samsung - Galaxy Buds Live True Wireless Earbud Headphones - White
Upgrade your sound and style with Samsung Galaxy Buds Live. Designed with the largest Galaxy Buds speaker, improved bass and an open fit, playlists sound more like live music than ever before. When you need to block out background noise for a phone call or important task, initiate Active Noise Cancellation1 with a touch. Buds Live are easy on the eyes, light on the ears and have long-lasting battery life2. **1 Features including Active Noise Canceling are enabled through a Bluetooth connection or the Galaxy Wearable app on Android, available through Google Play Store, and the Galaxy Buds app on iOS devices, available through the App Store. **2 Actual battery life may vary and depend on usage conditions such as function settings, playback file type, and Bluetooth signal strength.
 

Do these connect to iPhones?

Hello There,

Thank you for bringing this to our attention and considering whether the Galaxy Buds Live can be connected to an iPhone. In line with this, you can pair them through Bluetooth.


Please visit this link for some instructions under the "Pair your earbuds to an iPhone with the Samsung Buds App" and "Pair your earbuds to an iPhone, or other Bluetooth devices" sections:
https://www.samsung.com/us/support/answer/ANS00086702/


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144256568

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A52 5G 128GB - Black (AT&amp;T)
Samsung - Galaxy A52 5G 128GB - Black (AT&T)
The Samsung Galaxy A52 5G* has a 6.5-inch HD+ 120Hz Infinity-O display, is water resistant, and has an awesome quad camera system to capture those precious moments. Be awesome, be creative, and be connected with AT&T 5G. Fast. Reliable. Secure.
 

Does the A52 have an external memory card slot? If so, what is the max. size?

Hi Joseph,


Thank you for reaching out. I appreciate your inquiry about whether the Galaxy A52 5G has an expandable memory space. In line with this, this includes a microSD card slot, and you can store up to 1TB of memory.


Please see its user manual on Page 6 for your reference:
https://downloadcenter.samsung.com/content/UM/202106/20210622003648001/SAM_A526_EN_UM_R_11.0_032321_FINAL_AC.pdf


You may visit our website under the "Key Features" section for more information:
https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A526UZKAATT


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144256515

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - StormWash 24&quot; Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel
Samsung - StormWash 24" Top Control Built-In Dishwasher with AutoRelease Dry, 3rd Rack, 42 dBA - Black Stainless Steel
The heavy-duty StormWash dishwasher is beautifully designed with a flat handle and has powerful rotating spray jets that clean at every angle for tough-to-reach spots. Take advantage of virtually silent washes for a quieter kitchen at 42dBA sound level. The AutoRelease door automatically opens to circulate air and improve drying performance, while the third rack provides additional loading capacity. Premium ball-bearing racks assure smooth back and forth rack movement.
 

I have a Samsung dishwasher..hate i..constantly smells..2 years old..tried everything people on Google did to try to solve it..couldn't..don't really want to buy another but have fridge and stove I haveto match..does anyone have an odor problem with dishw

Hi Jfryan,

Thank you for reaching out and we hope you are in good health. We are saddened to know that you are experiencing an odious smell coming from your dishwasher. Having a dishwasher that smells isn't the experience we want for our customers.

Please click on the link below to resolve your concern with the dishwasher.

https://www.samsung.com/us/support/troubleshooting/TSG01001923/

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144256342

Leo
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection &amp; Wi-Fi, Fingerprint Resistant - Black Stainless Steel
Samsung - 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant - Black Stainless Steel
The Samsung Front Control Slide-In Gas Range with Convection is fully Wi-Fi connected and voice enabled, making it easy to create delicious meals for your family faster.
 

can the grates be put in the dishwasher?

Hi ruthie.

Thank you for reaching out regarding your Samsung 6.0 cu. ft. Front Control Slide-In Gas Range with Convection & Wi-Fi, Fingerprint Resistant if grates can be put on the dishwasher. Regarding your concern based on the user manual, we should clean the grates.

Turn off all surface burners and make sure they have all cooled down.

1. Remove the center burner griddle(C)
following both sides grates. (L/R)

2. Remove the burner caps from the burner
heads.

3. Remove the burner heads from the
valve manifolds to reveal the starter
electrodes.

4. Clean all removable grates, griddle, and
burner components in warm, soapy
water. Do not use steel wool pads or
abrasive cleaners.

5. Rinse and dry grates, griddle, and burner
components thoroughly

6. Return the burner heads to their
positions on top of the manifold valves.
Make sure a starter electrode is inserted
through the hole in each burner head.

7. Return the burner caps to their positions
on top of the burner heads. To ensure
proper and safe operation, make sure the
burner caps lie flat on top of the burner
heads.

8. Reinstall the burner grates and griddle in
their respective positions.

9. Turn on each burner and check if it
operates properly. After verifying that a
burner operates normally, turn it off.

I will be sharing the user manual for further assistance. Please go to page 36-37.

https://downloadcenter.samsung.com/content/UM/202103/20210308174944985/NX60T8311SS_AA_DG68-01222A-05_EN.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144256268

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry &amp; Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.0 Cu. Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-in Gas Range with Smart Dial and Air Fry is fully Wi-Fi connected and voice enabled, giving you the tools you need to simplify the cooking experience in the kitchen.
 

Does this oven have a broiler and if so, where is it located? Are the grates of the stove dishwasher safe?

Hi Ivy,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung dishwashers, specifically Samsung - 6.0 Cu.Ft. Front Control Slide-in Gas Range with Smart Dial, Air Fry & Wi-Fi, Fingerprint Resistant - Stainless steel.
The broiler is located inside the oven in the top part. I have included the user manual for the range. Please click on the link and turn to page 14 for the range layout.

When cleaning the range, it is highly recommended to clean the grates in warm, soapy water and to not use steel-wool pads or abrasive cleaners. We highly recommend not to put the grates and racks in the dishwasher. Please click on the link below and turn to page 39 and 41.

https://downloadcenter.samsung.com/content/UM/202112/20211214152130274/NX60T8711SS_AA_DG68-01220A-07_EN-MES-CFR_211207.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144256185

Leo
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
Samsung - 24.6 Cu. Ft. French Door Fingerprint Resistant Refrigerator - Black Stainless Steel
Samsung French door refrigerator: Organize your favorite fresh and frozen foods in this French door refrigerator, which offers a CoolSelect pantry with separate temperature controls to ensure customizable storage. LED lighting in the fresh-food and freezer sections helps you quickly find what you need.
 

How wide is refrigerator. I need a 33 in wide black stainless steel refrigerator

Hello,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the width of this Samsung refrigerator. We understand that it is essential for you to know. We're here to help.

As per checking, the width is 35 3/4" (909 mm).

You may also refer to the user manual for additional information about the product, including its total measurements. See page 8.
https://downloadcenter.samsung.com/content/UM/201904/20190418151648884/DA68-02601A-16_181008.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144256093

-Angelica
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab S7 FE - 12.4&quot; 128GB - Wi-Fi - with S-Pen - Mystic Black
Samsung - Galaxy Tab S7 FE - 12.4" 128GB - Wi-Fi - with S-Pen - Mystic Black
Strike a perfect balance between study time and play time with Samsung Galaxy Tab S7 FE, the tablet designed to bring your projects to life.
 

Can I use plugin ear phone with this tablet

Hi Keel,


Thank you for reaching out to us. I appreciate you raising your inquiry about whether the Galaxy Tab S7 FE can be plugged into an earphone. To answer your question, it does have an audio port.


Please see the user manual on Page 5 for more information:
https://downloadcenter.samsung.com/content/UM/202106/20210623052908493/SAM_T730_T738_EN_UM_R_11.0_060821_FINAL_AC.pdf


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144256035

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
The Samsung 52dBA ADA compliant dishwasher features digital touch controls, which make it easy to select functions with a gentle touch. The upper rack is height adjustable, so that it can easily accommodate dishes of various shapes and sizes. The advanced wash system provides a heavy-duty wash to get pots and pans clean. The interior door is made from stainless steel that's durable.
 

There is a plug in the back of the dishwasher. Can it be hard-wired?

Hi Jess,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung dishwashers, specifically Samsung - Front Control Built-In Dishwasher with Stainless Steel Tub, Integrated Digital Touch Controls, 52dBA - Stainless steel.

The dishwasher comes with a power plug or cord attached. Do not modify the power plug of the dishwasher.

I have included the installation guide below. Please click on the link and turn to page 6 for power supply instructions.

https://downloadcenter.samsung.com/content/EM/202103/20210317135334298/20210311_DW60R2014_A5_IM_DD81-02707A-01_EN-CFR-MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144256009

Leo
4 years, 5 months ago
by
Posted by: 
Samsung