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    April 24, 2013
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Large capacity Smart Side-by-Side Refrigerator with In-Door Ice Maker is beautifully designed with a modern look that blends seamlessly into your kitchen and a finish that withstands everyday smudges.
 

Can both sides be used as a refrigerator? Or is the left side a freezer only? I assumed that the "side by side" refrigerator meant that both sides were a refrigerator?

Dear Jaris,

For this model, it uses a traditional side by side design where the right side is the refrigerator and the left side is a dedicated freezer, so both sides cannot be used as a refrigerator. This model does not include a convertible or flex zone feature.

If you're hoping to compare models that may offer different layouts or advanced features, Samsung provides a full selection online where you can review configurations, including options that may better match what you had in mind.
You can explore the full lineup here:
Browse Samsung Side by Side Refrigerators:
https://www.samsung.com/us/refrigerators/side-by-side/

Glad to be part of your Samsung journey.

Rachel
Samsung Care
2 weeks ago
by
Posted by: 
Samsung
 
Conserve space in your laundry area with this Samsung stacking kit. It lets you stack most Samsung 27" front-load washers and dryers for a more efficient use of space. The dryer is securely attached to the top of the washing machine, and a detailed installation guide is included with this Samsung stacking kit for quick and simple setup.
 

Hi, I just wanted to see if the kit was compatible with the Washing Machine WF45N5300AW/US and the Drying Machine DVE45B6300W/A3. If not, which one is compatible for both?

Dear Anthony,

Good news both of your units are 27" Samsung front load models, and the SKK-8K stacking kit is built to support this exact pairing, so you can move forward with confidence knowing they’ll fit together properly.

For added peace of mind, we also highly recommend having a professional installer handle the setup. Proper alignment and secure installation help keep everything stable and ensure both appliances perform at their best over time.

If you’d like to check more details about the stacking kit, here’s a helpful Samsung page:
https://downloadcenter.samsung.com/content/UM/202302/20230224090634004/StakingKit_DC68-01052R-11_EN.pdf

Samsung values your business.

Rachel
Samsung Care
2 weeks ago
by
Posted by: 
Samsung
 
Our most advanced Art TV blurs the lines between showpiece and entertainment for art and movie lovers alike. The modern, slim bezel frame, matte screen and wireless connection allow you to create a clutter free gallery experience at home, featuring a selection of world renowned artwork. Whether you're beholding a masterpiece or curling up to watch your favorite movie, enjoy spectacular, 4K Neo QLED picture and sound quality, along with personalized TV experiences powered by Samsung Vision AI.
 

is it equipped with built-in Wi-Fi capabilities

Den05181949 - Yes, The Frame Pro is a Wi-Fi enabled Smart TV.
~ Samsung Specialist
2 weeks ago
by
Posted by: 
Samsung
 
Elevate your entertainment with vivid visuals and dynamic audio tailored to your content. A color spectrum of over one billion shades brings scenes to life with distinctive contrast, highlighting details with precision. Plus, discover innovative personalized experiences with Samsung Vision AI and also enjoy access to thousands of live TV channels, movies and shows all for free while Knox protects your confidential data.
 

Do late model Samsung Flat Screen TV's have mounting screw holes in the back to place a harness to keep the TV from falling forward. Also, do your TV's come with a stand?

Hi KITCH - Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG (8AM – 9PM EST Mon – Fri, 8AM – 6PM Sat – Sun) or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
2 weeks ago
by
Posted by: 
Samsung
 
Extra-large capacity 4-Door French Door Refrigerator; a revolution in convenience and design, the concealed Beverage Center features both a water dispenser and AutoFill Water Pitcher. Plus a Dual Ice Maker with cubed ice and Ice Bites.
 

How much clearance is needed for the doors to open?

Hello,

When setting up your Samsung refrigerator, leave a little space on the sides so the doors can open easily.
About half an inch on each side will work, but around 2 inches gives you more room to open the doors wide and reach items inside without hassle.
It also helps to have a professional installer set it up, so everything is positioned properly from the start.
For a closer look at measurements and spacing, you can check the full spec sheet here: https://images.samsung.com/is/content/samsung/p6pim/us/rf29bb860012aa/specsheet/us-specsheet-rf29bb860012aa-553402639.pdf

Samsung values your business.

Rachel
Samsung Care
2 weeks ago
by
Posted by: 
Samsung
 
Our most advanced Art TV blurs the lines between showpiece and entertainment for art and movie lovers alike. The modern, slim-bezel frame, matte screen and wireless connection allow you to create a clutter-free gallery experience at home, featuring a selection of world-renowned artwork. Whether you're beholding a masterpiece or curling up to watch your favorite movie, enjoy spectacular, 4K Neo QLED picture and sound quality, along with personalized TV experiences powered by Samsung Vision AI.
 

Can you download streaming apps that aren’t already on there?

Hi Emily - Samsung Smart TVs feature hundreds of available built-in apps that can be installed.
~ Samsung Specialist
2 weeks ago
by
Posted by: 
Samsung
 
Powerful StormWash rotating jets let you skip the pre-rinse, delivering heavy-duty cleaning from every angle. The AutoRelease Door delivers improved drying performance. A convenient 3rd rack enables you to load everything more efficiently.
 

I can’t use dishwasher pod has to only b liquid??

Hello Bety,

Pods can be used, but they need to fit properly in the detergent dispenser and rely on hot water to dissolve fully. Using the detergent correctly can make a difference in performance and consistency.

This guide provides general instructions for using detergent in your dishwasher:
https://www.samsung.com/us/support/answer/ANS10002327/

Your business truly matters to us.

Nicole
Samsung Care
2 weeks ago
by
Posted by: 
Samsung
 
Samsung's 5.0 cu. ft. Extra Large Capacity Front Load Washer is equipped with our Super Speed Wash, which powerfully cleans a full load of laundry in just 28 minutes. It also has Steam, which lets you gently remove stains without any time-consuming pretreatments.
 

If I buy this one would you take the old one back?

Hello,

Arranging to have your old washer picked up is usually something the retailer can take care of when they deliver or install your new one. Best Buy often offers a haul away option, and their team can walk you through what’s available for your order and any details to keep in mind.

You can reach Best Buy Support at 1-888-237-8289.

Samsung values your business.

Rachel
Samsung Care
2 weeks ago
by
Posted by: 
Samsung
 
This 1.6 cu. ft. capacity Over-the-Range Microwave with Auto Cook takes the guesswork out of cook time with pre-programmed settings. Its powerful 2-speed 300 CFM ventilation system quickly and quietly reduces unwanted cooking odors.
 

I bought this microwave last year and the handle broke, I am not sure if its on warrantee but where can I buy the handle and how much?

Hello Kudzi,

Replacement parts such as the handle can be purchased through Samsung-authorized parts distributors. Pricing may vary depending on availability and the exact component, and using an authorized source helps ensure compatibility with your model. You can explore available parts and pricing using this official parts site:

https://samsungparts.com/search?q=ME16A4021AS+handle

For further assistance with confirming warranty details or locating the correct handle, Samsung Parts Support is available at 1‑800‑627‑4368.

Your business truly matters to us.

Nicole
Samsung Care
2 weeks ago
by
Posted by: 
Samsung
 
Snap your device into place easily thanks to the precision magnets on the Galaxy Magnet Wireless Charger, our quickest yet. This charger powers your device fast, bringing your Galaxy S26 Ultra up to 50% in less than an hour.
 

Will this charger SAMSUNG MAGNETIC WIRELESS CHARGER DARK GREY CHARGE GALAXY TAB A9+ MODEL # SM-X210 AND GALAXY A17 5G MODEL # SM-S176V

Hi there OLIVEOIL, thank you for taking the opportunity to ask us your question about the Samsung Magnet Wireless Charger. No, the Galaxy A Series relies strictly on wired USB-C charging. If you have additional questions, please feel free to contact Support. Thank you for being a cherished Samsung customer. - Debra
2 weeks ago
by
Posted by: 
Samsung