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    April 24, 2013
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The Samsung Electric Cooktop offers flexible cooking technology. Fine tuned control makes quick adjustments between rapid boil and a low, even, simmer. Enjoy the comfort of Analog-Knobs combined with the advanced technology of digital touch display. Dual burner sync control allows easy heating for long pots or griddles.
 

We just bought 30" electric cooktop NZ30K7570RS, the area between simmer control and timer control stays warm all the time. Does it always should be?

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Hello there,

Thank you for reaching out regarding your electric cooktop, which has always been warm. We are here to help.

We recommend checking this guide to help you. Please select the option that best matches the issue you are experiencing from the list provided.

Samsung electric and induction cooktop temperature issues
https://www.samsung.com/us/support/troubleshoot/TSG10002324/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number (1150328658) to help our team pull up your information.

Have a great day.

^Camille
1 week, 3 days ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

Is Samsung TV plus programming included with this television?

Hi Lydia,

Yes, Samsung TV Plus is included.

~Samsung Advisor
1 week, 3 days ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

can this tv be used in an outdoor covered space, will it be bright enough?

The U8000F TV is designed for indoor use and is not rated for outdoor environments. For outdoor viewing, The Terrace TV is a great alternative, designed for outdoor conditions and rated for temperatures up to 122°F.

~ Samsung Advisor
1 week, 3 days ago
by
Posted by: 
Samsung
 
Your life is dynamic, so your phone should be too. Galaxy Z Flip7 moves with you, flexing to whatever your day throws your way. It opens to an expanded 6.9" screen that delivers a more comfortable user experience, then folds down small enough to fit in your palm, pocket or purse. And all that flexibility comes without compromise. The 50MP high res camera captures crisp shots day or night, while FlexCam lets you shoot hands free from almost any angle. On the cover, the larger FlexWindow lets you quickly access smart tools like Now Brief, while the new MultiStar integration makes it easier than ever to add your favorite widgets to your front screen. Plus, FlexWindow is fully customizable, allowing you to create your own screen or select from a variety of fun designs that help you make your phone feel more you. You can even switch playlists or talk to Google Gemini to get assistance on the fly all without opening your Flip. With its convenient and pocketable design, this phone transforms in to what you need when you need it. Galaxy Z Flip7- the phone that flexes with you.
 

Is the flip phone heavier than a standard Pixar 7 phone?

Hello there Pkmc, thanks for asking us your question about the Samsung Galaxy Z Flip7. The Pixel7 weighs more than the Galaxy Z Flip7 which weighs 188 grams. If you have any additional questions, feel free to contact Support. Thank you for being a dedicated Samsung customer. - Debra
1 week, 3 days ago
by
Posted by: 
Samsung
 
Samsung~s Large 4.5 cu. ft. Capacity Top Load washer fits more in every load and cuts down on laundry time. It is equipped with Vibration Reduction Technology+ to reduce noise for quiet washing and features Self Clean to eliminate bacteria from the drum.
 

Is this washer electrical

Yes, So, this washer is electric.

Have a great day.

^Camille
1 week, 3 days ago
by
Posted by: 
Samsung
 
The Bespoke AI Vented Laundry Combo~ makes life easier to manage. Forget waiting at home to switch clothes to the dryer, this All in One washes and dries in one machine leaving your clothes clean and dry in 68 minutes. Designed to save space and time, it's fast drying performance combined with an intelligent wash system makes laundry day less of a chore. Enjoy an easy installation by simply swapping your existing washer and electric dryer with one AI Vented Laundry Combo~. Based on using a Super Speed cycle only with an 10 lb. DOE load (cotton 50% + polyester 50%). Individual results may vary based on actual load content.
 

Can the door open in either direction?

No, Robert, the door of the washer and dryer combo is not reversible.

Have a great day.

^Camille
1 week, 3 days ago
by
Posted by: 
Samsung
 
Unbeatable value with a slim, durable design and all the essential features you need await on Galaxy A36 5G. With more storage, you can keep your favorite photos, apps and memories without worrying about running out of space. Capture stunning studio grade selfies with the enhanced front camera and easily polish them with AI photo editing tools. The large 6.7" display makes gaming, scrolling and movie nights more enjoyable than ever. Enjoy all the awesome perks that come with an A Series phone, including Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, the redesigned One UI 7 interface offers smoother navigation and personalized design, giving you effortless access to the features you love most. Whether you're staying connected, capturing moments or browsing, A36 5G gives you premium performance at an affordable price. It's the smart choice you~ve been waiting for. Awesome price. Amazing value.
 

Does this phone work with CellOne Network in Arizona?

Hello there Glen, thanks for asking us your question about the Samsung Galaxy A36 5G. The advertised unlocked Galaxy A36 5G is compatible with AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Metro by T-Mobile, Sprint, T-Mobile, US Cellular, and Verizon. Feel free to contact Support if you think of additional questions. Thank you for being a valued Samsung customer. - Debra
1 week, 3 days ago
by
Posted by: 
Samsung
 
Your favorite new health and wellness companion is here ~ Galaxy Watch7. Enhanced with Galaxy AI,~ this Watch has everything you need to keep you moving toward your health goals. Wake up on the right side of the bed every morning with an Energy Score1 that helps you understand your well-being better. Hit your morning workout while staying in touch with your world ~ make calls from your Watch and quickly respond to texts on the go with Suggested Replies.~ Then hone in on your heart health during your workout with improved Heart Rate Tracking,~ and improve each day with personalized Wellness Tips~ viewable right on your Galaxy smartphone.~ Plus, stay in the zone by streaming your favorite playlist or podcast from your Watch to your Galaxy Buds.~ Your ultimate fitness partner is now on your wrist ~ Galaxy Watch7.
 

Is the watch compatible with an android phone that is not samsung brand?

Hey there Vivi, thank you for finding the free time out of your busy day to ask us your question about the Samsung Galaxy Watch7. Non-Samsung phones running Android can connect to Galaxy Watch and Gear. For the best results, make sure your device has the latest software, and be sure to get the Galaxy Wearable app from the Play Store. The Galaxy Watch7 is compatible with phones that have Android 11 or higher. Check out, "Samsung Galaxy smart watch and phone compatibility" if you would care to learn more. If you have any questions or if you would like any further assistance, please let us know by contacting Support. Thank you for being a valued Samsung customer. - Debra
1 week, 3 days ago
by
Posted by: 
Samsung
 
Meet your go to device for on-the-go family fun Galaxy Tab A9+. A bright, engaging 11" screen is perfect for every family member to do what they love. Whether they~re enjoying a show, unwinding with a game, or catching up on schoolwork or day to day tasks, an upgraded chipset makes every experience feel smooth and easy. You can even open multiple apps at the same time and get all your everyday tasks done quickly. Use it for hours without worrying about power and keep everything you love together with plenty of storage space. Plus, the preloaded Samsung Kids app provides a safe digital environment for your little ones to happily learn and play. Give your family a great all in one Tab that perfectly meets all their everyday needs without taking a bite out of your wallet Galaxy Tab A9+.
 

I am using a 45watt charger to charge my A9 plus tab and it is taking hours to charge fully. How to fix this?

Aloha Ken, thank you for asking us your question about the Samsung Galaxy Tab A9+. You can charge your Galaxy device using any Samsung travel adapter, but charging speeds may vary depending on the charger. You should only use original Samsung travel adapters and USB cables with your phone or tablet. Please take a moment to review, "Wall chargers and charging your Galaxy phone or tablet" to learn more. Feel free to reach out to Support afterward if you would like any further assistance. Thank you for being a loyal Samsung customer. - Debra
1 week, 3 days ago
by
Posted by: 
Samsung
 
This essential TV features a range of contrast and color and smart capabilities. Enjoy your content with richer details, brighter images and clearer resolution with 4K Upscaling.
 

Is this TV mountable

Hi!

This Samsung TV is VESA Compliant and works with any wall mount or stand that is also VESA Compliant and designed for the TV's size. For the 75” DU7200 TV, you would need a VESA bolt pattern of 400mm x 400mm. Screws and adapters are not included with your TV. You will need 4 x M8 screws, 11-13 mm length, and 1.25mm pitch.

- Samsung Ambassador
1 week, 3 days ago
by
Posted by: 
Samsung