Samsung
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- Answer Count72458
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- First AnswerApril 24, 2013
- Last AnswerJune 19, 2026
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The new Samsung Galaxy A16 5G* delivers an awesome experience at an awesome price. Stream your favorite shows on its large 6.7-inch display,1 enjoy smooth performance across all your apps, and capture life's special moments with the triple lens camera. All the essential features and practical extras to enhance your everyday life.
Can I use this phone with an AT&T prepaid plan?
Aloha, thank you for asking us your question about the Samsung Galaxy A16 5G. The advertised Galaxy A16 5G is compatible with AT&T. We suggest reaching out to AT&T directly to inquire about their pre-paid service compatibility. If you have any other questions for us, please feel free to contact Support. Thank you for being a treasured Samsung customer. - Debra
1 week, 4 days ago
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Posted by:
Samsung
Your favorite new health and wellness companion is here ~ Galaxy Watch7. Enhanced with Galaxy AI,~ this Watch has everything you need to keep you moving toward your health goals. Wake up on the right side of the bed every morning with an Energy Score1 that helps you understand your well-being better. Hit your morning workout while staying in touch with your world ~ make calls from your Watch and quickly respond to texts on the go with Suggested Replies.~ Then hone in on your heart health during your workout with improved Heart Rate Tracking,~ and improve each day with personalized Wellness Tips~ viewable right on your Galaxy smartphone.~ Plus, stay in the zone by streaming your favorite playlist or podcast from your Watch to your Galaxy Buds.~ Your ultimate fitness partner is now on your wrist ~ Galaxy Watch7.
Does this watch have fall detection?
Hi there Chay, thank you for taking the time to ask us your question about the Samsung Galaxy Watch7. Yes, it does! To enable fall detection on your Galaxy Watch7, please open the Galaxy Wearable app on your paired phone, tap Watch settings, go to Safety and emergency, and toggle on Hard fall detection. Make sure to add at least one emergency contact. If you have additional questions, please do not hesitate to reach out to Support. Thank you for being a loyal Samsung customer. - Debra
1 week, 4 days ago
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Posted by:
Samsung
Galaxy A17 5G delivers everything you need at an awesome price for an awesome value. Capture precious memories in vivid colors and clarity with its enhanced triple lens camera. Stream your favorite movies and shows on its crystal clear 6.7" display. Now with the power of AI, Galaxy A17 5G makes web searches that much easier to seamlessly plan events, make dinner reservations, find the perfect gifts for loved ones and more with the help of Gemini. Power through your day with a reliable Super Fast Charging battery, up to 2TB of expandable storage and ultra fast 5G to stay connected with loved ones. As a Galaxy owner, you'll have access to amazing perks like Samsung Wallet, Samsung TV Plus and more. And with OS and security updates, Galaxy A17 5G keeps you protected and up to date So bring home a phone that delivers incredible value and makes every day a little more awesome.
Can the data from my old samsung phone be transferred to the new phone?
Salutations Verna, thank you for taking the opportunity to ask us your question about the Samsung Galaxy A17 5G. Yes, you can easily transfer your data including photos, messages, settings, and apps by using Samsung’s built-in Samsung Smart Switch app. Check out, "Transfer content with Samsung Smart Switch" if you would like to learn more. Feel free to contact Support afterward if you have any other questions for us. Thanks for being a cherished Samsung customer. - Debra
1 week, 4 days ago
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Posted by:
Samsung
Galaxy Tab A11+ moves with your family~s day from work to play and every moment between. Its bright 11" screen brings streaming, reading and schoolwork to life while upgraded performance keeps multitasking smooth across all your everyday apps. A long lasting battery helps everyone stay powered through busy routines, and with plenty of memory plus expandable storage, there~s room to keep all your family~s photos, games and files together. All this power and convenience comes at an incredible value, making it an easy choice for every day.
is this model a touch screen?
Good day Desertdolphin, thank you for asking us your question about the Samsung Galaxy Tab A11+. Yes, the Galaxy Tab A11+ offers a touch screen display. If you have any other questions for us, please feel free to contact Support. Thanks for choosing Samsung! - Debra
1 week, 4 days ago
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Posted by:
Samsung
Galaxy A16 5G delivers an awesome experience at an awesome value, bringing you everything you need at a great price. Stream your favorite shows on its large 6.7~ display, enjoy smooth performance across all your apps and capture life~s special moments in detail with the triple-lens camera. Power through your day with a reliable Super Fast Charging battery, and stay connected to your family and friends with ultrafast 5G. Enjoy all the awesome perks that come with an A Series phone including Samsung Wallet, Samsung TV Plus and partner offers like three months of free Peacock Premium. Plus, with six years of OS and security updates, your phone helps keep you protected and up to date. Bring home a phone that delivers incredible value and makes your everyday a little easier.
Is this phone brand new?
Aloha Brob123, thank you for asking us your question about the Samsung Galaxy A16 5G. Yes, the advertised unlocked Galaxy A16 5G is a new device with a 12-month manufacture warranty for defects in materials and workmanship. Please feel free to contact Support if you have any other questions for us. Thank you for being a devoted Samsung customer. - Debra
1 week, 4 days ago
by
Posted by:
Samsung
Galaxy Tab A11+ moves with your family~s day from work to play and every moment between. Its bright 11" screen brings streaming, reading and schoolwork to life while upgraded performance keeps multitasking smooth across all your everyday apps. A long lasting battery helps everyone stay powered through busy routines, and with plenty of memory plus expandable storage, there~s room to keep all your family~s photos, games and files together. All this power and convenience comes at an incredible value, making it an easy choice for every day.
Does this tablet have a spot for the sim card? How can I get service on this tablet?
Howdy, thank you for taking the time to ask us your question about the Samsung Galaxy Tab A11+. No, the advertised Galaxy Tab A11+ is the Wi-Fi/Bluetooth Only version of this device. This version will not be able to be added to your wireless carrier's network as it does not support SIM capabilities. A steady Wi Fi signal is all you need to be fully functional. If you have additional questions or if you would like further assistance, please do not hesitate to reach out to Support. Thank you for being a faithful Samsung customer. - Debra
1 week, 4 days ago
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Posted by:
Samsung
Snap on a case that perfectly matches your Galaxy S26 Ultra color and form factor without missing out on protection or convenience. At 0.95mm, the Galaxy S26 Ultra Slim Magnet Case protects your device in style. Charge it wirelessly and pocket it effortlessly.
Does magnet case hold on a car magnet stand?
Hey there Sassy704, Thanks for reaching out to ask us your question about the Samsung Galaxy S26 Ultra Slim Magnet Case. The Galaxy S26 Ultra Slim Magnet Case (EF-SS948CVEGUS) features built-in magnets aligned for MagSafe accessories. While it will attach to a car magnet stand, the size and weight of the S26 Ultra (over 230g) may likely slide, wobble, or detach on bumpy roads unless your car mount uses exceptionally strong N52-grade magnets. If you have any other questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a devoted Samsung customer. - Debra
1 week, 4 days ago
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Posted by:
Samsung
Audio lovers, the rich listening experience you~ve been waiting for is here with Galaxy Buds4 Pro. We~ve pulled out all the stops to craft Buds for those who want to hear the best in every note. Pop them in and press play. Hear vocals so pure, you get goosebumps. Feel bass that~s so deep, it moves you. Suddenly, you~re not just listening, you~re at the concert. Get closer to the sounds you love with dual speakers in each earbud for a more powerful soundstage. Cue up a track you~ve heard a hundred times. You~ll hear new details like it~s the first time thanks to a hi-res codec that preserves more musical detail than ever before. When you~re finished listening, place them in their redesigned charging case that keeps your Buds firmly in place while they charge. Hear the next-level audio experience your heart and ears have been craving with Buds4 Pro.
Does the Samsung Galaxy S25 FE support the high res audio code needed to get it work on the Buds4 Pro properly?
Salutations DustinD, thank you for taking the time to ask us your question. No, the Samsung Galaxy S25 FE does not support the Samsung Seamless Codec UHQ audio codec required to unlock ultra-high-quality playback on the Galaxy Buds4 Pro. Our high-res audio feature is exclusive to our premium flagship lineups (S, Z Fold, Z Flip, and Tab S series) running One UI 6.1.1 or higher. If you have any other questions for us or if you would like further assistance, please feel free to reach out to Support. Thank you for being a dedicated Samsung customer. - Debra
1 week, 4 days ago
by
Posted by:
Samsung
Your favorite new health and wellness companion is here ~ Galaxy Watch7. Enhanced with Galaxy AI,~ this Watch has everything you need to keep you moving toward your health goals. Wake up on the right side of the bed every morning with an Energy Score1 that helps you understand your well-being better. Hit your morning workout while staying in touch with your world ~ make calls from your Watch and quickly respond to texts on the go with Suggested Replies.~ Then hone in on your heart health during your workout with improved Heart Rate Tracking,~ and improve each day with personalized Wellness Tips~ viewable right on your Galaxy smartphone.~ Plus, stay in the zone by streaming your favorite playlist or podcast from your Watch to your Galaxy Buds.~ Your ultimate fitness partner is now on your wrist ~ Galaxy Watch7.
Does this smartwatch have "find my phone"?
Hi Meg, thank you for asking us your question about the Samsung Galaxy Watch7. Yes, the Galaxy Watch7 supports device tracking via the Samsung Find app (formerly SmartThings Find) and Google's Find My Device network. You can track your watch's location, ring it, or locate your phone from your wrist. Check out, "Locate your family’s devices with Samsung Find" if you would like to learn more. Feel free to contact Support afterward if you would like additional assistance. Thank you for being a valued Samsung customer. - Debra
1 week, 4 days ago
by
Posted by:
Samsung
Samsung Galaxy S26 keeps things moving effortlessly. From quick replies to creative moments, everything feels smooth and responsive as you move between texting, scrolling, creating and sharing with Galaxy AI. Even better, this seamless experience comes alive on a larger, vibrant display that automatically enriches color to make photos feel more expressive and videos more engaging. When inspiration strikes, it~s easy to act on it. Photo Assist with Galaxy AI helps you clean up a photo by removing distractions while restoring details or exploring artistic styles like painting, black and white or playful illustrations to give your photos an entirely new look. And when you want to do more, Creative Studio makes it simple to create custom stickers, personalize profile pictures or generate new images from a quick prompt. No extra apps. No technical skills. Just effortless tools that help turn ideas into something uniquely yours. Samsung Galaxy S26 brings performance, immersion and creativity together ~ designed to keep everything you do feeling fast, vivid and inspired.
Does this phone work properly in India or is that a different version
Hey there Alex, thanks for reaching out with your question about the Samsung Galaxy S26. The advertised unlocked Galaxy S26 is the U.S. version of this device. It is compatible with the following U.S. wireless carriers: AT&T, Boost Mobile, Cricket, Google Fi, H2O Wireless, Mint Mobile, Sprint, T-Mobile, Ultra Mobile, US Cellular, Verizon, and Visible. We suggest reaching out to a compatible carrier from the list shared to inquire if this device would be functional in India while on their network. If you think of additional questions, please let us know by reaching out to Support. Thank you for being a loyal Samsung customer. - Debra
1 week, 4 days ago
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Posted by:
Samsung