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  • Answer Count
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    April 24, 2013
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    October 10, 2025
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Discover a new level of visual and auditory brilliance with our next level smart TV. Powered by Pantone certified color accuracy, witness over one billion authentic hues burst forth in beautiful detail. Quantum HDR takes things further, elevating contrast for lifelike imagery. Add to that our advanced 3D audio system syncing flawlessly with on screen motion, all intelligently powered by Samsung Vision AI. And rest assured, Knox keeps your private info safe and secure.
 

is it normal for pink screen to appear upon tv startup ? 9 out of 10 times it comes on pink for about 5 seconds then tv show appears . rare tv show shows up without pink screen . tv only month old . is something wrong .anyone else have this problem ?

Hi bigal - We’d like the chance to assist you further. Please contact Samsung Support at 1-800-SAMSUNG (available daily from 8 AM to 12 AM EST) or connect with us via live chat at Samsung Support: https://www.samsung.com/us/support/contact/
~ Samsung Specialist
2 weeks, 2 days ago
by
Posted by: 
Samsung
 
Our most advanced 4K processor powers Samsung Vision AI for enhanced picture, sound, and breakthrough TV experiences. Get amazingly detailed picture and vivid color on a glare free screen for viewing without distraction, even in the brightest rooms. Enriching new personalized TV experiences let you dive deeper into your content and get more from your TV.
 

Is Titan Black a dark black or lighter shade of black?

Greg - Titan Black typically refers to a dark shade of black that has a charcoal gray hue.
~ Samsung Specialist
2 weeks, 2 days ago
by
Posted by: 
Samsung
 
Make the most of your big screen with a wide picture ratio that displays every color in crisp 4K resolution. Add ultra smooth action and improved contrast to the mix for a hugely impressive view.
 

Will this System work with a Sonos soundbar/speakers/subwoofer?

Hi JohnM,

You can connect your sound system via HDMI or Bluetooth. As long as they have these connections, it should connect without any issues!

~Samsung Advisor
2 weeks, 2 days ago
by
Posted by: 
Samsung
 
Upgrade your home theater with this stylish 4K TV featuring vibrant colors, rich contrast and an advanced 4K processor. Stay endlessly entertained with thousands of on demand shows and movies for free and enjoy peace of mind as watch thanks to our proprietary triple layer security that protects your personal data across all connected devices at once.
 

I just ordered my tv and am replacing a 55 inch tv. Will the wall mount i already have work or do i need to get a bigger one.

Hi Chris,

You will need a wall mount that is compatible with a VESA map of 400x300mm.

~Samsung Advisor
2 weeks, 2 days ago
by
Posted by: 
Samsung
 
Get a truly cinematic experience from your home theater with rear speakers that connect wirelessly to your soundbar for simple setup and less clutter. With true surround sound, add audio depth and dimension with sound that comes from all sides, making you feel like you're in the scene.
 

Which rear speaker kit is compatible with the HW-S50B soundbar? Thanks

Hi there! The HW-S50B Soundbar is compatible with the SWA-9200S Wireless Rear Speaker Kit. ~ Samsung Solutions
2 weeks, 2 days ago
by
Posted by: 
Samsung
 
Our most advanced Art TV blurs the lines between showpiece and entertainment for art and movie lovers alike. The modern, slim bezel frame, matte screen and wireless connection allow you to create a clutter free gallery experience at home, featuring a selection of world renowned artwork. Whether you're beholding a masterpiece or curling up to watch your favorite movie, enjoy spectacular, 4K Neo QLED picture and sound quality, along with personalized TV experiences powered by Samsung Vision AI.
 

How do you chose the color for the frame? What is the line voltage?

Guy - This Samsung TV model is designed for use in the U.S. and supports 110-120V power only. The Customizable Bezels sold separately come in Sand Gold (Metal), Modern Brown, Modern Teak, & Modern White.
~ Samsung Specialist
2 weeks, 2 days ago
by
Posted by: 
Samsung
 
Our most advanced 4K processor powers Samsung Vision AI for enhanced picture, sound, and breakthrough TV experiences. Get amazingly detailed picture and vivid color on a glare free screen for viewing without distraction, even in the brightest rooms. Enriching new personalized TV experiences let you dive deeper into your content and get more from your TV.
 

Re: Samsung 65” Model: QN65QN90FAFXZA 1. Does DIRECTV come preloaded? 2. Will my FIRETV soundbar work with this tv so that I can use the tv remote to control the sound? 3. Can I buy an additional remote for this tv?

Hi BB - The DirecTV app isn't pre-installed, but it can easily be installed directly on the TV itself. You can use the TV's remote to control external devices that are connected to the TV by an HDMI cable and that support Anynet+ (HDMI-CEC). While only one Solar Cell Remote can be paired with Samsung TVs at one time, you can utilize a secondary standard remote like this option at Best Buy: https://www.bestbuy.com/product/insignia-replacement-remote-for-samsung-tvs-black/J2FPJKYLQG
~ Samsung Specialist
2 weeks, 2 days ago
by
Posted by: 
Samsung
 
The Samsung Bespoke Laundry Hub Large Capacity 4.6 cu. ft. front load washer and dryer with an Easy Reach Control Panel, offers a space-saving solution in one single machine. The washer includes Steam Wash which gently removes stains without time-consuming pre-treatments. The dryer's vent sensor monitors the condition of its air duct so it runs safely and efficiently.
 

We have a small space and need the vent to come out the left (when facing the unit) side of dryer to go up to roof vent. Is that a possibility with this unit

Hi Chris,

No, the ventilation system of the dryer has a fixed output at the back and cannot come to the left side. For reference, you can view the 360-degree image of the unit by clicking the link below.

Product page
https://www.samsung.com/us/home-appliances/washers/stacked-washer-and-dryer/bespoke-4-6-cu-ft-ai-laundry-hub-large-capacity-single-unit-washer-with-steam-wash-and-7-6-cu-ft-electric-dryer-in-white-wh46dbh100ewa3/

Have a great day.

-Kimberly
2 weeks, 3 days ago
by
Posted by: 
Samsung
 
This premium TV features a detailed image, strong contrast and clear motion. Increased depth and AI-powered 4K upscaling all work to bring clarity to your content.
 

What type of backlight does this TV have? (Full Array Local Dimming, Direct lit or Edge lit)

SuzanTN,

To best assist with this, please reach us via Facebook Messenger, Chat with us on the Samsung website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.

~ Samsung Pro
2 weeks, 3 days ago
by
Posted by: 
Samsung
 
Step up to Full HD for a significantly clearer picture than regular HD. Enjoy impressive, fine-tuned colors and deep contrast, all wrapped in a sleek design and secured by triple-layer protection. Virtual 3-D sound is enhanced and tracks movement on screen for a truly immersive experience.
 

Can I hook up a Roku device? Can I add a broadcast tv antenna?

Hi Connections,

Yes, you can connect a Roku device via HDMI or USB. You can connect your external antenna via coax.

~Samsung Advisor
2 weeks, 3 days ago
by
Posted by: 
Samsung