Hello there,
Thank you for reaching out regarding your dryer door that won't latch. Let's get the details you need.
We recommend ensuring the latch is securely fixed, that laundry or other items are not caught in the door, and that the door is closed and secured correctly. If the door still won't latch after this, we recommend reaching out to us for further assistance.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1150331226) to help our team pull up your information.
Have a great day.
^Camille