Samsung
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- Answer Count74735
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- First AnswerApril 24, 2013
- Last AnswerOctober 9, 2026
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Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
How to check ice maker and internal water dispenser are on
Hello Jab,
Thank you for reaching out and letting us know your inquiry on checking if the ice maker and internal water dispenser are on. We understand that this information may be essential for you. We're here to help.
To check if the water dispenser is on, you need to place a glass underneath the water outlet and push gently against the water dispenser lever with your glass. Ensure the glass is in line with the dispenser to prevent the water from splashing out.
You may refer to page 16 of the user manual to know more about using the internal water dispenser.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Make sure that you didn't press the ice off button for the ice maker.
Attached is a link to the guide that you can check to test or reset your Samsung refrigerator ice maker for reference.
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144288332
-Angelica
Thank you for reaching out and letting us know your inquiry on checking if the ice maker and internal water dispenser are on. We understand that this information may be essential for you. We're here to help.
To check if the water dispenser is on, you need to place a glass underneath the water outlet and push gently against the water dispenser lever with your glass. Ensure the glass is in line with the dispenser to prevent the water from splashing out.
You may refer to page 16 of the user manual to know more about using the internal water dispenser.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf
Make sure that you didn't press the ice off button for the ice maker.
Attached is a link to the guide that you can check to test or reset your Samsung refrigerator ice maker for reference.
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144288332
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)
Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.
Do this watch Bluetooth with iPhone 8 plus
Hi Tracey!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch4 works with iPhone 8 Plus. We apologize; the Galaxy Watch4 and Galaxy Watch4 Classic are not compatible with iOS devices.
For your reference, you may access this link under "iOS Phone Compatibility": https://www.samsung.com/us/support/answer/ANS00082502/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144288290
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch4 works with iPhone 8 Plus. We apologize; the Galaxy Watch4 and Galaxy Watch4 Classic are not compatible with iOS devices.
For your reference, you may access this link under "iOS Phone Compatibility": https://www.samsung.com/us/support/answer/ANS00082502/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference #: 1144288290
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
This four-door counter depth refrigerator features a Triple Cooling System designed to maintain optimal conditions within the stainless steel refrigerator and help keep your perishable fruits and vegetables fresher longer. FlexZone provides the ability to switch between cooling and freezing to maximize fresh food storage space. Plus, Ice Master ice machine, high-efficiency LED lighting, and Power Freeze and Power Cool for dropping the temperature in a compartment within minutes for quick chilling.
how do you adjust freezer temp
Hello,
Thank you for reaching out and raising your question about your Samsung refrigerator. I understand you want to know how to adjust the freezer's temperature in your refrigerator. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00080450/ to know what temperature and should you set in your Samsung refrigerator and how to adjust it. Just click on "Adjust the temperatures" for the steps.
You can also check the user's manual on this link https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf and go to pages 19, 20, and 21 to know how to operate your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144288222.
-Noraina
Thank you for reaching out and raising your question about your Samsung refrigerator. I understand you want to know how to adjust the freezer's temperature in your refrigerator. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00080450/ to know what temperature and should you set in your Samsung refrigerator and how to adjust it. Just click on "Adjust the temperatures" for the steps.
You can also check the user's manual on this link https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf and go to pages 19, 20, and 21 to know how to operate your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144288222.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy S22 128GB - Phantom Black (Verizon)
Galaxy S22 is redefining the epic standard ~ both for what a smartphone can do with video and for what you can communicate, create, and experience with it. In other words, if you~ve got something to say, Galaxy S22 makes it possible to say anything you want with video, at any time-even in the darkness of night.
Does this include a cable charger?
Hi There,
Thank you for reaching out to us. I appreciate your query about whether a cable charger comes with the Galaxy S22. Unfortunately, only a Data Cable Type-C accessory comes with the device.
You may visit our website under the "What's in the box" section for your reference:
https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZKAVZW
Please visit our website under the "Compare the Models" section for your reference:
https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X800NZABXAR
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144288237
Thank you for choosing Samsung. Have a great day!
^Chrystel
Thank you for reaching out to us. I appreciate your query about whether a cable charger comes with the Galaxy S22. Unfortunately, only a Data Cable Type-C accessory comes with the device.
You may visit our website under the "What's in the box" section for your reference:
https://www.samsung.com/us/smartphones/galaxy-s22/buy/?modelCode=SM-S901UZKAVZW
Please visit our website under the "Compare the Models" section for your reference:
https://www.samsung.com/us/tablets/galaxy-tab-s8/buy/?modelCode=SM-X800NZABXAR
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144288237
Thank you for choosing Samsung. Have a great day!
^Chrystel
4 years, 6 months ago
by
Posted by:
Samsung
Samsung's 4-Door French Door 28 cu. ft. Refrigerator with modern design features FlexZone Drawer which has four temperature settings for storing various food items. Twin Cooling Plus optimizes the temperature and humidity in the fridge and freezer.
What is the water filter for this model RF28R7201SR.
Hi LCS,
Thank you for reaching out and we hope you are in good health. The compatible water filter for your refrigerator with model number RF28R7201SR is HAF-QIN.
To purchase the water filter, please click on the link below.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
I have included the user manual link below. Please click on the link and turn to page 69 to replace the water filter.
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144288161
Leo
Thank you for reaching out and we hope you are in good health. The compatible water filter for your refrigerator with model number RF28R7201SR is HAF-QIN.
To purchase the water filter, please click on the link below.
https://www.samsung.com/us/home-appliances/home-appliances-accessories/refrigerators/haf-qin-refrigerator-water-filter-haf-qin-exp/
I have included the user manual link below. Please click on the link and turn to page 69 to replace the water filter.
https://downloadcenter.samsung.com/content/UM/202105/20210525161422514/FDR_AW3-14_FL_DA68-03833A-05_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144288161
Leo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung 7.5 Cu. Ft. 9-Cycle Electric Dryer: Make laundry day a breeze with this electric dryer. It's equipped with 9 cycles for a variety of fabrics and it handles large loads so you can save time.
Power Source
Does this plug in to a 110 or 220 outlet? Thanks
Hello.
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry power source. Regarding your concern, Most U.S. dryers require a 120/240 volt, 60 Hz AC-approved electrical service. Some require 120/208 volt, 60 Hz approved electrical service.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144288158
^Camille
Thank you for reaching out regarding your Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry power source. Regarding your concern, Most U.S. dryers require a 120/240 volt, 60 Hz AC-approved electrical service. Some require 120/208 volt, 60 Hz approved electrical service.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for being a valued customer of Samsung. Have a great day.
Reference Ticket Number: 1144288158
^Camille
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - Galaxy A12 32GB(Unlocked) - Black
Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.
Does a new A12 come with a sim card? Or is it sold separately?
Hi Michelle!
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) comes with a SIM card. We apologize; unlocked phones do not come with SIM cards. We recommend calling your provider for a SIM card (Nano size SIM card) to check for the compatibility of the SIM card network in your area.
Reference #: 1144288113
Have a great day.
Melardo
Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A12 (Unlocked) comes with a SIM card. We apologize; unlocked phones do not come with SIM cards. We recommend calling your provider for a SIM card (Nano size SIM card) to check for the compatibility of the SIM card network in your area.
Reference #: 1144288113
Have a great day.
Melardo
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel
This four-door counter depth refrigerator features a Triple Cooling System designed to maintain optimal conditions within the stainless steel refrigerator and help keep your perishable fruits and vegetables fresher longer. FlexZone provides the ability to switch between cooling and freezing to maximize fresh food storage space. Plus, Ice Master ice machine, high-efficiency LED lighting, and Power Freeze and Power Cool for dropping the temperature in a compartment within minutes for quick chilling.
How high can the FlexZone temperature go?
I want to store wine in the flex space. Can the temperature be set in the mid 50's?
Hello,
Thank you for reaching out and raising your question about your Samsung refrigerator. I understand you want to know how high the FlexZone temperature can go to store wine in your refrigerator. We are here to help.
To answer your question, you need to select Cool to set the temperature to 41 °F (5 °C). Use this setting to keep drinks (juice, soft drinks, and beer), vegetables, fruit, etc. cool.
You may also check this link https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf for the user's manual and go to page 20 for more information about the temperature that you can use.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144288069.
-Noraina
Thank you for reaching out and raising your question about your Samsung refrigerator. I understand you want to know how high the FlexZone temperature can go to store wine in your refrigerator. We are here to help.
To answer your question, you need to select Cool to set the temperature to 41 °F (5 °C). Use this setting to keep drinks (juice, soft drinks, and beer), vegetables, fruit, etc. cool.
You may also check this link https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf for the user's manual and go to page 20 for more information about the temperature that you can use.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144288069.
-Noraina
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 1.2 cu. ft. Countertop Convection Microwave with PowerGrill - Black
The Samsung Countertop Microwave makes preparing multiple dishes effortless with 1.2 cu. ft. capacity. The Power Convection quickly circulates heat, delivering oven like results. Additionally, PowerGrill functions like a grill, allowing you to brown and crisp your food on the outside while maintaining tenderness inside.
Is roasting available?
Hello Tinkerbell1,
Thank you for reaching out and letting us know your inquiry if the roasting is available in this Samsung microwave. We understand that this information may be essential for you. We're here to help.
As per checking, yes, roasting is available in this product using the convection option.
For reference, attached is a link to the user manual to learn more about the product. See page 35 for the convection guide.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287913
-Angelica
Thank you for reaching out and letting us know your inquiry if the roasting is available in this Samsung microwave. We understand that this information may be essential for you. We're here to help.
As per checking, yes, roasting is available in this product using the convection option.
For reference, attached is a link to the user manual to learn more about the product. See page 35 for the convection guide.
https://downloadcenter.samsung.com/content/UM/201904/20190417133913565/MC12J8035CT_AA_DE68-04367A-04_EN.pdf
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287913
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung
Samsung - 7.5 Cu. Ft. Stackable Electric Dryer with Sensor Dry - White
Samsung 7.5 Cu. Ft. 9-Cycle Electric Dryer: Make laundry day a breeze with this electric dryer. It's equipped with 9 cycles for a variety of fabrics and it handles large loads so you can save time.
Can you stack two of these dryers? Is there a kit for that?
Hello PJJC,
Thank you for reaching out and letting us know your inquiry if you can stack two of these dryers. We understand that this information may be essential for you. We're here to help.
As per checking, this Samsung dryer is stackable. To stack with similar products, ensure that the necessary support and installation hardware is in place to reduce safety hazards.
You may visit samsungparts.com should you wish to purchase a stacking kit.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287859
-Angelica
Thank you for reaching out and letting us know your inquiry if you can stack two of these dryers. We understand that this information may be essential for you. We're here to help.
As per checking, this Samsung dryer is stackable. To stack with similar products, ensure that the necessary support and installation hardware is in place to reduce safety hazards.
You may visit samsungparts.com should you wish to purchase a stacking kit.
For other concerns, do not hesitate to reach out via our Support Channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144287859
-Angelica
4 years, 6 months ago
by
Posted by:
Samsung