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 Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Green
Samsung - Galaxy S22 Ultra 256GB (Unlocked) - Green
The power of our fastest chip ever, long lasting battery, and sophisticated AI enables revolutionary night-time video that~s as clear-as-day. And, for the first time, S Pen with its increased super-powers has been embedded in Galaxy S22 Ultra~s beautifully sleek design. Today, Galaxy S22 Ultra sets an epic standard of smartphone experience.
 

Can I trade in my Samsung Note 20 Ultra 5G? If so how much for trade in?

Hi Popz,


Thank you for reaching out to us and taking an interest in knowing the trade-in value of the Galaxy Note 20 Ultra 5g. To answer your question, the estimated trade-in credit is around $600. Just make sure that it's in excellent condition to get the trade-in value.


You may visit our website under "Trade-in" and fill out the necessary information to see its eligibility requirements:
https://www.samsung.com/us/smartphones/galaxy-s22-ultra/buy/?modelCode=SM-S908UZGEXAA



Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144217914

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel
Samsung - 29 cu. ft. 4-Door Flex French Door Smart Refrigerator with Dual Ice Maker - Stainless Steel
Extra-large capacity Smart 4-Door French Door Flex refrigerator features the AutoFill Water Pitcher, a built-in pitcher that automatically refills with fresh, filtered water and a Dual Ice Maker with Ice Bites.
 

How many inches between the back of the refrigerator and the back wall is required? Can I push it all the way against the back wall?

Hi Schmoopee.

Thank you for reaching out regarding your Samsung - 29 cu. ft. 4-Door Flex™ French Door Refrigerator with WiFi, AutoFill Water Pitcher & Dual Ice Maker clearance between the back of the refrigerator and the back wall. Regarding your concern here is the installation clearances

1. 3 Allow 3.75" of clearance when installing along a wall.
This will allow for the door to open 90 degrees without
the handle contacting the wall.

2. Allow 2" minimum clearance at rear for proper air
circulation and water/electrical connections.

3. Allow a 3/8" minimum clearance at sides and top
for ease of installation.

For optimal usage and ability to open refrigerator doors I have included your user manual for further assistance. Please go to page 32.

I recommend you check this link for further assistance.

https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/pdp/rf29a9071sr-aa/WillitFit_RF29A9071_V2.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144217877

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy SmartTag+, 1-Pack - Black
Samsung - Galaxy SmartTag+, 1-Pack - Black
Bluetooth~ powered SmartTag+ attach easily to keys, bags, or personal belongings. If you think your lost item is nearby but can~t quite find it, tap the ring button on your mobile and follow the familiar sound of your ringtone calling for you at the volume you set.
 

Does it need a battery or is it rechargeable?

Hi Lulu,


Thank you for reaching out to us and for taking an interest in whether the SmartTag+ does need a battery or not. It is powered by a battery that can be removed and be replaced with a new one.


Here is a link for some steps under "Change the battery for your SmartTag" and some other information:
https://www.samsung.com/us/support/answer/ANS00088244/


Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144217875

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel
Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry - Stainless Steel
A counter-depth refrigerator that is beautifully designed, with a minimal dispenser, sleek-edge doors, and modern handles. CoolSelect Pantry provides a full-width drawer to chill or defrost food to ideal temperatures.
 

Does the water for the ice maker go through the filter, or is it unfiltered?

Hi jewel.

Thank you for reaching out regarding your Samsung - 22.6 Cu. Ft. French Door Counter-Depth Fingerprint Resistant Refrigerator with CoolSelect Pantry™ if the water for the ice maker goes through the filter, or is it unfiltered -. Regarding your concern, yes the water for the icemaker is filtered once you hook the waterline.

I have included your user manual for further assistance. Please go to page 32.

https://downloadcenter.samsung.com/content/UM/202106/20210623101812172/FDR_AW2-14-CD-FL_DA68-03873A-04_EN_MES_CFR.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144217846

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy Tab A8 10.5&quot; 128GB - Wi-Fi - Gray
Samsung - Galaxy Tab A8 10.5" 128GB - Wi-Fi - Gray
Bring home Galaxy Tab A8, the awesomely entertaining tablet enhanced by the Galaxy ecosystem experience.
 

Is there a Samsung Galaxy Tablet A8 10.5 that works with 5g/LTE on US bands? Specifically T-Mobile.

Hi Chrisinsocalif!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Tab A8 10.5 works with 5G/LTE on US bands. We apologize; this model is "Wi-Fi" compatible only, which will not work with 5G/LTE.

You may visit our website under "Compare the Models" and look for "Connectivity" for more information https://www.samsung.com/us/mobile/tablets/buy/?modelCode=SM-X200NZAFXAR.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144217832

Have a great day.

Melardo
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry &amp; Wi-Fi, Fingerprint Resistant - Stainless Steel
Samsung - 6.3 cu. ft. Front Control Slide-In Electric Convection Range with Air Fry & Wi-Fi, Fingerprint Resistant - Stainless Steel
The Samsung Front Control Slide-In Electric Convection Range with Air Fry is fully Wi-Fi connected and voice enabled, making it easy to create delicious and healthier* meals for your family. *As compared to deep frying.
 

I cannot change oven setting from Celsius to Fahrenheit-please help!

Hi Gibby.

Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo™, Smart Dial & Air Fry settings Celsius to Fahrenheit- Regarding your concern, you can program the oven control to display the temperature in Fahrenheit or Celsius. The oven has been preset at the factory to display in Fahrenheit. Here are the steps:

How to change the display from Fahrenheit to Celsius or Celsius to Fahrenheit
1. Press Options for 3 seconds, and then press 2 on the number pad.
2. Press 1 (Fahrenheit) or 2 (Celsius) on the number pad.
3. Press START/SET to save the changes.

I have included your user manual for further assistance. Please go to page 40.

https://downloadcenter.samsung.com/content/UM/202103/20210322165903067/NE63T851_AA_DG68-01210A-04_EN-MES-CFR_210315.pdf


Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144217830

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial &amp; Air Fry - Stainless Steel
Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo, Smart Dial & Air Fry - Stainless Steel
The Samsung Smart Slide-In Induction range with Flex Duo, Smart Dial and Air fry is fully Wi-Fi connected and voice-enabled, giving you the tools you need to simplify the cooking experience in the kitchen. This Slide-In range features Virtual Flame technology giving the visual of gas cooking, with the precision of induction cooking.
 

Hi! Does this have a dehydrator setting? I noticed that it is listed as a selection option but you can't actually select/deselect it. If not, is there an equivalent temperature & setting for dehydrating meats? Thank you!

Hi Dehydrator.

Thank you for reaching out regarding your Samsung - 6.3 cu. ft. Slide-In Induction Range with WiFi, Flex Duo™, Smart Dial & Air Fry if this has dehydrated settings. Regarding your concern, yes there is a dehydrate setting, all you need to do is to follow these steps:

1. First, set your oven to around 100-225°F. Do not set it any higher than 225 degrees.
2. There is no preheating needed before dehydrating.
3. Place the rack in rack position 3 or 4.
4. Dehydrating can take between 4 to 6 hours (or even longer) depending on how thinly you sliced them.

I suggest you check this link for further assistance.

Dry or dehydrate fruits in your Samsung oven:

https://www.samsung.com/us/support/answer/ANS00089923/

I have included your user manual for further assistance. Please go to page 46.

https://downloadcenter.samsung.com/content/UM/202107/20210716111329169/NE9000T_NE63T8951SS_AA-02_EN-MES-CFR_210702.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144217824

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black
Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black
Samsung's new Smart Dial Washer with FlexWash lets you wash two separate loads at the same time or independently with two washers in the same unit. It uses AI power to learn and recommend your favorite wash cycles, has a large 6.0 cu. ft. total capacity, and can wash a full load of laundry with full performance in just 28 minutes with Super Speed Wash.
 

The owner's manual has two different instructions to add the HE detergent. On one note, it says to add the recommended amount detergent to the A compartment and, the note at the bottom recommends to add 2/3 of detergent to the main drum. Which is correct?

Hi Detergent.

Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Total Capacity Smart Dial Washer with FlexWash™ and SuperSpeed Wash on how to add the detergent. Regarding your concern, there would be the steps.

To apply cleaning agents to the upper washer:

1. Open the top door, and then the protective cover.
Remove the Aqua Pebble from the fabric softener
container.

2. Put a recommended amount of liquid or powdered
detergent into the provided Aqua Pebble. The Aqua
Pebble has a guideline (marked ‘20 ml’) near its top,
which is the max line. Do not exceed the max line.

3. Insert the Aqua Pebble around the center of the tub,
and then put the laundry over the Aqua Pebble.

4. Add a recommended amount of fabric softener to
the softener compartment. Do not exceed the max
line.

5. Add a recommended amount of non-chlorine bleach
to the bleach compartment. Use caution not to
overfill the compartment.

6. Close the protective cover, and then the top door.
I suggest if you wish to use a pedestal you may want to get our front load washer and dryer. Please do check this link

To apply cleaning agents to the lower washer

1. Open the top-front cover.

2. Add a recommended amount of liquid or powdered
detergent to the detergent compartment. Do not
exceed the max line.

3. Add a recommended amount of fabric softener to the
softener compartment. Do not exceed the max line.

4. If you want to add bleach, add a recommended
amount of chlorine bleach to the bleach
compartment. Do not exceed the max line.

5. Close the top-front cover.

I also have included your user manual for assistance. Please go to pages 36 to 40

https://downloadcenter.samsung.com/content/UM/202109/20210906153018685/FLEX_WV9900A-MD_SImpleUX_DC68-04316A-01_EN_CFR_MES.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144217773

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy A13 5G 64GB (Unlocked) - Black
Samsung - Galaxy A13 5G 64GB (Unlocked) - Black
We~ve gone and done it. Galaxy A13 5G packs our core features into one of the most affordable 5G phones on the market. What does that mean for you? Quick downloading and streaming virtually lag-free on an expansive and smooth display. Incredible video capturing and photos with a high-res triple camera, and enhanced storage that has room for all your favorite memories. Plus, awesome connectivity with a long-lasting battery that charges up fast.
 

will this unlocked phone work w/straight talk

Hi Fd,


Thank you for bringing this to our attention. We appreciate your interest in knowing if Galaxy A13 (Unlocked) will work with Straight talk. Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.


You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.


You may reach us via the following for immediate support:

1. Customer Care: 1-800-726-7864
2. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
3. Facebook Messenger: http://m.me/samsungsupport
4. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513


Reference Number: 1144217769

Thank you for choosing Samsung. Have a great day!

^Chrystel
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Galaxy S22 Standing Case - Ultra Clear
Samsung - Galaxy S22 Standing Case - Ultra Clear
The Samsung Galaxy S22 Ultra Clear Standing Cover is an easy-to-hold, clear case that protects your phone without sacrificing style. It combines edge to edge TPU protection with minimal bulkiness to show off the most of your phone~s design. Transparent rear design to preserve the natural look of your phone. Kickstand with your choice of viewing angles that folds flat into back cover.
 

Is the case raised to protect the raised rear camera design and is it matte finish to support the design of the phone finish?

Hi Meek. We appreciate your interest in knowing if our Samsung - Galaxy S22 Ultra Clear Standing Case is raised enough to protect the cameras at the back of the device. To answer your question, yes, it is raised enough to provide protection with a semi-glossy texture finish to compliment the device. Please check the link for other cases you might like to check out.

Galaxy S22 Ultra case
https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=Galaxy%20S22%20Ultra%20case&sort=relevance&size=30&category=Accessories

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144216450

Have a great day.

^Charles
4 years, 5 months ago
by
Posted by: 
Samsung