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Samsung - 30 in. Wide 5 Burner 6.0 cu. ft. Smart Freestanding Gas Range with Stainless Cooktop & Air Fry - Stainless Steel

Cook two dishes at different temperatures with Samsung~s Flex Duo Freestanding Gas Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Our stainless steel design completely covers all cooktop and backguard surfaces. Upgraded technology makes cooking simple and fun.

See all Q&A for this product

Do each of the ovens operate separately in terms of temperature control? I own a single gas oven currently but am in need of a double for independent/separate baking. What are the inside dimensions of the oven?

Hi Andrea,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 6.0 cu. ft. Smart Freestanding Gas Range with Flex Duo™, Stainless Cooktop & Air Fry - Stainless steel.

The inside dimensions of the oven are as follows:

Width: 24 13/16 inches
Height: 21 5/8 inches
Depth: 19 5/8 inches

The oven can be operated on separate temperature control. I have included the user manual link below. Please click on the link and turn to pages 22 - 31 for more information on twin mode feature.

https://downloadcenter.samsung.com/content/UM/202107/20210712122318123/NX60A6751SS_AA_DG68-01379A-00_EN_MES_CFR_210527.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144277000

Leo

4 years, 7 months ago

Posted by:

Samsung

Samsung - Galaxy Watch4 Aluminum Smartwatch 40mm BT - Silver - (2021)

Crush workouts and all your health goals with Samsung Galaxy Watch4. Be your best with the watch that knows you best.

Can I use with my iPhone

Hi Jackie!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy Watch4 works with iPhone. We apologize; the Galaxy Watch4 and Galaxy Watch4 Classic are not compatible with iOS devices.

You may visit this link under "iOS Phone Compatibility" if you have other Galaxy Watches that work with your iPhone: https://www.samsung.com/us/support/answer/ANS00082502/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144276980

Have a great day.

Melardo

4 years, 7 months ago

Posted by:

Samsung

Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

This four-door counter depth refrigerator features a Triple Cooling System designed to maintain optimal conditions within the stainless steel refrigerator and help keep your perishable fruits and vegetables fresher longer. FlexZone provides the ability to switch between cooling and freezing to maximize fresh food storage space. Plus, Ice Master ice machine, high-efficiency LED lighting, and Power Freeze and Power Cool for dropping the temperature in a compartment within minutes for quick chilling.

what type of freon does this unit use ?

seems that earlier models had problems (could not be recharged or repaired )

Hi john.

Thank you for reaching out regarding your Samsung - 23 cu. ft. Counter-Depth 4-door with Cool Select Plus Fingerprint Resistant Refrigerator on what type of freon this unit uses. Regarding your concern, R-600a or R-134a is used as a refrigerant. Check the compressor label on the appliance's rear or the rating label inside the fridge to see which refrigerant is used for your refrigerator. If this product contains flammable gas (Refrigerant R-600a), contact your local authority regarding safe disposal of this product.

Here is the link to the user manual for further assistance. Please go to page 2.

https://downloadcenter.samsung.com/content/UM/201908/20190819221657190/DA68-03194D_EN_ES_FR-07_181206.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144276920

^Camille

4 years, 7 months ago

Posted by:

Samsung

Samsung - Galaxy A12 32GB(Unlocked) - Black

Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.

Can this phone work in any foreign country?

Hi Will,

Thank you for reaching out and raising your query regarding if the Galaxy A12(Unlocked) works Internationally. In line with this, unlocked Samsung phones work on multiple networks. Also, it gives you the freedom to switch carriers any time and make sure that you have a compatible SIM card. Please note that sim cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144276899

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 7 months ago

Posted by:

Samsung

Samsung - Galaxy Tab S7 FE - 12.4" 128GB - Wi-Fi - with S-Pen - Mystic Green

Strike a perfect balance between study time and play time with Samsung Galaxy Tab S7 FE, the tablet designed to bring your projects to life.

How weight is it?

Hi There!

Thank you for reaching out to us. We appreciate your interest in knowing the weight of the Galaxy Tab S7 FE. This tablet model weighs 610g.

For more information about the tablet, you may visit our website under the "Specs" tab, click on "See All Specs": https://www.samsung.com/us/mobile/tablets/galaxy-tab-s/galaxy-tab-s7-fe-64gb-mystic-black-wifi-sm-t733nzkaxar/#specs.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144276869

Have a great day.

Melardo

4 years, 7 months ago

Posted by:

Samsung

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel

Samsung's 1000-Watt Over the Range Microwave gives you the convenience of traditional microwave cooking plus the added PowerGrill feature that allows you to grill up to 1500 watts, just like you would with your outdoor grill. Glass Touch Bottom Controls provide precise touch control with a premium look. Keep the microwave spotless and avoid scratches with Ceramic Enamel Interior. Plus, 2.1 cu. ft. of capacity provides big space for big results.

Does this microwave come with a glass turn table ? I saw the circular mount with 3 wheels to rotate table but there was no glass turn table in the open box microwave I purchased. Not was there a mounting template. Any idea where to get both?

Hello Louie,

Thank you for reaching out and letting us know your inquiry if this Samsung microwave comes with a glass turntable. We understand that it is essential for you to know where to get it since it didn't come with the open box microwave you purchased. We're here to help.

Per checking, a glass tray comes with the brand new Samsung microwave.

Attached is a link to the user manual of the product. You may check page 10 to see the parts included with the product.
https://downloadcenter.samsung.com/content/UM/202010/20201023135734924/2017.12.22_ME21K7010DG_AA_EN-MES.pdf

Please visit samsungparts.com should you wish to purchase accessories for your Samsung microwave.

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144276870

-Angelica

4 years, 7 months ago

Posted by:

Samsung

Samsung - Galaxy Tab S7 FE - 12.4" 128GB - Wi-Fi - with S-Pen - Mystic Pink

Strike a perfect balance between study time and play time with Samsung Galaxy Tab S7 FE, the tablet designed to bring your projects to life.

Does this model have the option of fingerprint security?

Hi CaRou,

Thank you for reaching out to us and taking an interest in knowing if the Galaxy Tab S7 FE has a fingerprint security feature. Unfortunately, the device doesn't include a fingerprint scanner.

You may refer to its user manual for further information:
https://downloadcenter.samsung.com/content/UM/202106/20210623053050160/SAM_T730_T738_EN_UM_R_11.0_060821_FINAL_AC.pdf

Should you need more assistance, you may reach us via the following for immediate support:

1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513

Reference Number: 1144276880

Thank you for choosing Samsung. Have a great day!

^Chrystel

4 years, 7 months ago

Posted by:

Samsung

Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel

Keep your fresh and frozen foods organized in this Samsung French door refrigerator that features a 21.8 cu. ft. capacity, 6 gallon-size door bins and 2 humidity-controlled crispers to provide plenty of storage space.

what is the best temperature settings for the frig and freezer? My unit gets water in the food baskets and under them too. Why?

Why do I get water in the food shelves and under them? And then it freezes too. It is happening all the time. Very annoying.

Hello,

Thank you for reaching out and sharing your feedback with your Samsung refrigerator. I'm sorry to hear that you're getting water on the food shelves and under them and it freezes all the time. We do apologize for the inconvenience this has caused you. I also understand that you want to know what is the best temperature settings for your refrigerator. We are here to help you

As per checking, The USDA states that refrigerated food should be kept below 40°F, and frozen food should be kept below 0°F. Keep your refrigerator and freezer at these temperatures to make sure your food remains fresh. You may set the temperatures higher only if you are not storing food in the refrigerator or freezer. In most models, the ideal temperature setting for the refrigerator is 38°F. For the freezer, the ideal temperature is -2°F.

Please check on this link https://www.samsung.com/us/support/answer/ANS00080450/ to guide you on the issue.

I also recommend checking this link https://downloadcenter.samsung.com/content/UM/202108/20210820130659841/DA68-02657A-12_IB_IBACI_EN_ES_FR_200907.pdf for the user's manual. Just go to pages 26 and 27 for the food storage tips.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144276855.
-Noraina

4 years, 7 months ago

Posted by:

Samsung

Samsung - Galaxy Watch4 Classic Stainless Steel Smartwatch 46mm BT - Black - (2021)

Your style. Your health. Look good and feel great with your smart, new companion, Samsung Galaxy Watch4 Classic. Make a stylish statement with an iconic silhouette and stainless-steel casing, while your watch keeps you in tune with your health and pushes you to go further. Make the most of every run with advanced coaching and oxygen-level monitoring~ that help you exercise smarter while increasing endurance. Leave your phone behind while staying connected ~ call, text and stream music,all from your wrist with LTE connectivity. Galaxy Watch4 Classic is health evolved. 1Accurate VO2 max reading requires running outdoors for at least 20 minutes with GPS on; consult user manual before use. ~The VO2 max software functions are not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment or prevention of disease.

Do the watch talk for the blind

Hi Joy. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - Galaxy Watch4. Yes, the device can talk back once the setting is properly set.
Here is a link for more details.

Accessibility features on your Samsung smartwatch; Screen reader
https://www.samsung.com/us/support/answer/ANS00080311/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference Number: 1144276799

Have a great day.

^Charles

4 years, 7 months ago

Posted by:

Samsung

Samsung - 5.2 Cu. Ft. High-Efficiency Top Load Washer with Steam and Activewash - White

Samsung's Activewash Top Load Washer with 5.2 cu. ft. capacity allows for larger loads so you can spend less time doing laundry. The built-in sink lets you pretreat and presoak your clothes with ease, while Steam Wash uses the power of steam to help remove stains. With Vibration Reduction Technology, wash loads stay balanced and quiet even at high speeds..

Does this washer have a quick cycle? How long does it take?

Hello Allison,

Thank you for reaching out and letting us know your inquiry if this Samsung washer has a quick cycle and how long it takes. We understand that this information is essential for you to know. We're here to help.

As per checking, this washer has a Quick Wash cycle option. It is for lightly soiled garments that are needed quickly. For best performance, the recommended load size is 4 pounds or lower. Wash time will depend on temperature, spinning speed, and soil level.

For reference, attached here is a link to the user manual containing additional information about the product. See pages 32-33 for the cycle overview.
https://downloadcenter.samsung.com/content/UM/201908/20190809105304681/WA7700M_DC68-03774D-04_EN_CFR_MES.pdf

I've also included a helpful link for your Samsung washing machine's cycles, settings, and features, which you may check anytime.
https://www.samsung.com/us/support/answer/ANS00061937/

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144276794

-Angelica

4 years, 7 months ago

Posted by:

Samsung