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Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel

Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.

My current, old gas stove has a brushed stainless top that is TERRIBLE to clean. How is this cooking surface to clean?

Hello,

Thank you for reaching out and raising your concern about your Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range. I'm sorry to hear that you're having a hard time cleaning your gas stove. I understand you want to know how to clean the cooking surface on your Slide-In Gas Convection Range. We are here to help.

To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00049945/ to guide you on how to clean your Samsung gas cooktop.

You can also watch the video on this link https://www.youtube.com/watch?v=7PXk8W_KNDQ on how to use the self-clean feature on Flex Duo ovens and ranges.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144272801.
-Noraina

4 years, 7 months ago

Posted by:

Samsung

Replacement Water Filter for Select Samsung Refrigerators - White

Give your family safe, fresh-testing water with Samsung genuine filters. Samsung water filters remove over 99% of numerous harmful contaminants, including lead. Each filter lasts for 6 months or 300 gallons.

See all Q&A for this product

Light for filter

I changed the filter in my Samsung Refridgerator. The light is still red. I ran water through it like the instructions said but it is still red.

Hello,

Thank you for reaching out and sharing your feedback about the water filter in your Samsung refrigerator. I understand you already changed the water filter and followed the instructions but still have the red light. We do apologize for the inconvenience this has caused you. We are here to help.

To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00060149/ to guide you on the issue.

You can watch the video on this link https://www.youtube.com/watch?v=ADl9sxfPADE on how to replace the water filter.

I also recommend you check this link https://www.samsung.com/us/support/answer/ANS00079481/ for some tips in keeping your Samsung refrigerator clean.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144272725.
-Noraina

4 years, 7 months ago

Posted by:

Samsung

Samsung - 6.0 Cu. Ft. High-Efficiency Smart Front Load Washer with Steam and FlexWash - Black Stainless Steel

Samsung's FlexWash; Washer provides the ultimate washing flexibility, with two separately controlled washers in the same unit, so you can wash different types of laundry at the same time.

Where does the fabric softener go on the top washer?

Hi Topwashquestion,

Thank you for reaching out and we hope you are in good health. For the upper washer, the fabric softener will be on the right hand side once you have opened the cover. For the lower washer, the fabric softner will be the third from the left once the top-front cover is opened.

I have included the user manual link below. Please click on the link and turn to pages 38 - 42 to assist you with cleaning agents.

https://downloadcenter.samsung.com/content/UM/201908/20190809104827199/FlexWash_WV9900M_DC68-03768A-07_EN_CFR_MES.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144272698

Leo

4 years, 7 months ago

Posted by:

Samsung

Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ - White

Do more laundry in less time. This spacious Samsung washer takes fewer loads to get all your laundry done. Plus, you can use it anytime, because everyone will sleep right through the reduced noise and vibration levels.

Does the washer come with the water lines

Hi jacob.

Thank you for reaching out regarding your Samsung - 4.2 Cu. Ft. High-Efficiency Stackable Front Load Washer with Vibration Reduction Technology+ if it has a water line. Regarding your concern, these are the parts supplied with your washer.

Parts supplied:

Bolt Hole Covers

Hose Guide

Plastic Zip Hose Tie

Water Supply Hoses

Here is the link to your user manual for further assistance. Please go to page 11.

https://downloadcenter.samsung.com/content/UM/201904/20190416101808805/BETTER_WF42H5000-DC68-03397A-14_A2.pdf

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144272658

^Camille

4 years, 7 months ago

Posted by:

Samsung

Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel

Will I need a little strip of granite filler at the back of this range?

Hello,

Thank you for reaching out. We appreciate you letting us know your inquiry if you need a little strip of granite at the back of this Samsung range. We understand that this information may be essential for you. We're here to help.

As per checking, it only requires a rear filler kit to install the range in a freestanding cutout cabinet.

Attached is a link to the installation guide, which you can check anytime. See page 16 for installation requirements.
https://downloadcenter.samsung.com/content/EM/201903/20190314213235246/Install_NX58H9500WS_DG68-00555A-09_EN-MES-CFR__WEB.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144272660

-Angelica

4 years, 7 months ago

Posted by:

Samsung

Samsung - Galaxy A52 5G 128GB (Unlocked) - Black

We've outfitted Galaxy A52 5G for Verizon with some of our most awesome Galaxy innovations so you can stream, capture and experience all the action at a price you'll love.

Does it work in Colombia (South Amerrica) ?

Hi Jav!

Thank you for reaching out to us. We appreciate your interest in knowing if Galaxy A52 5G (Unlocked) works in Colombia (South America). Unlocked phone works on multiple networks, and make sure that you have a compatible SIM card (Nano size SIM card). SIM cards must be compatible with the area's available networks. International calling, data services, and coverage vary by the network provider. Contact provider for details.

You may visit our website for more information about unlocked phones: https://www.samsung.com/us/mobile/phones/unlocked-by-samsung/.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144272574

Have a great day.

Melardo

4 years, 7 months ago

Posted by:

Samsung

Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel

Did the range come with a broiler pan or baking sheet?

Hello Michele,

Thank you for reaching out. I understand you want to know if the Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless steel comes with a broiler pan or a baking sheet. We are here to help.

To answer your question, this product does not include a broiler pan or a baking sheet.
Your reference number is 1144272524.
-Noraina

4 years, 7 months ago

Posted by:

Samsung

Samsung - Galaxy A12 32GB(Unlocked) - Black

Connecting with the people and things you love is essential. So is keeping those memories close at hand. Galaxy A12 gives you our sought after multi camera system at a fraction of the price, along with expandable storage to fit all your favorite memories. With a long lasting battery that charges up quick, a beautifully vivid display and a processor you can count on, Galaxy A12 is here to help you capture the awesome in your every day.

Do it have a dual Sim card ?

Hi Cindy!

Thank you for reaching out to us. We appreciate your interest in knowing how many SIM slots for Galaxy A12. This phone model only has one SIM slot.

For more information, you may visit our website under the "Specs" tab, click on "See All Specs," and look for "Sim Slot Type": https://www.samsung.com/us/mobile/phones/galaxy-a/galaxy-a12-unlocked-sm-a125uzkdxaa/#specs.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144272530

Have a great day.

Melardo

4 years, 7 months ago

Posted by:

Samsung

Samsung - 5.0 Cu. Ft. High-Efficiency Top Load Washer with Active WaterJet - White

Samsung's top-load washer has a large 5.0 cu ft. capacity to help you fit more in every load and cut down on laundry time, leaving more time for you. It is also equipped with Active WaterJet - a built-in faucet that lets you pre-treat stained clothes with a press of a button - and an EZ Access tub design that allows you to easily reach the bottom of the washer tub, stretch-free.

Does this washer have a time delay? Or a way to set a time to start a load?

Hi Kristan,

Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 5.0 Cu. Ft. High Efficiency Top Load Washer with Active WaterJet - White.

Yes, this wash has a time delay or a way to set a time to start a load. I have included the user manual link below. Please click on the link and turn to page 43 to learn more about delay end.

https://downloadcenter.samsung.com/content/UM/202108/20210813081226318/WA54R7200A_DC68-04037J-00_EN_CFR_MES_R_140920.pdf

Please feel free to communicate with us through the channels below if you have additional questions.

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number: 1144272507

Leo

4 years, 7 months ago

Posted by:

Samsung

Samsung - Galaxy A42 5G 128GB (Unlocked) - Gray

You need a phone that can capture share worthy photos and video with the tap of a finger, scroll through your feed at lightning speed, and stream what you want when you want it. Outfitted with our best core features plus some awesome innovations, Galaxy A42 5G lets you create, share and stay connected without breaking the bank.

Do you take a 1-year use iphone 7 as trade in? Thanks

Hi ArielR!

Thank you for reaching out to us. We appreciate your interest in knowing if 1-year used iPhone7 can be a trade-in. Yes, the trade-in value is determined by the model and the condition of the device, so I am not able to verify the exact trade-in amount at this time. The amount of enhanced trade-in value is available on Samsung.com, depending on the model and the condition of your trade-in device.

For more detailed information about Samsung Trade-in Program, you may visit our website under "FAQs" or under the "Choose your trade-in device" section: https://www.samsung.com/us/mobile/phones/galaxy-a/buy/?modelCode=SM-A426UZABXAA.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Reference #: 1144272480

Have a great day.

Melardo

4 years, 7 months ago

Posted by:

Samsung