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 Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water &amp; Ice Dispenser - Black Stainless Steel
Samsung - 27 cu. ft. 3-Door French Door Refrigerator with External Water & Ice Dispenser - Black Stainless Steel
Samsung's 27 cu. ft. large capacity 3-door French door refrigerator is beautifully designed with a minimal dispenser, sleek-edge doors, and modern handles. The clean lines and modern form blend beautifully into your kitchen, while the fingerprint-resistant finish withstands everyday smudges.
 

Is this refrigerator fingerprint resistant

Hello.

Thank you for reaching out regarding your Samsung - 27 cu. ft. Large Capacity 3-Door French Door Refrigerator with External Water & Ice Dispenser if this is fingerprint-resistant. Regarding your concern yes this has a fingerprint-resistant finish. I suggest you check this link for assistance.

https://www.samsung.com/us/home-appliances/refrigerators/3-door-french-door/27-cu-ft-large-capacity-3-door-french-door-refrigerator-with-external-water-ice-dispenser-in-black-stainless-steel-rf27t5201sg-aa/#specs

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144212718

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung
 
Cook two dishes at different temperatures with Samsung~s new Flex Duo Freestanding Electric Range. Use the full oven for a large roast or split it into two smaller ovens that can cook at different temperatures. Upgraded technology makes cooking simple and fun.
 

Is there a light in the oven?

Hello Diane,

Thank you for reaching out. I understand you want to know if there's a light in the oven. We would like to help you with this.

As per checking, it has a light inside. The oven light turns on automatically when the door is opened.

To help you with this, I am providing this link https://downloadcenter.samsung.com/content/UM/202112/20211214153429901/NE63A6751_AA-00_EN-MES-CFR_210901.pdf for the user manual. You can go to page 31 on how to turn the oven light on and off.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144212651.

-Noraina
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 30&quot; Single Wall Oven with Steam Cook and WiFi - Stainless Steel
Samsung - 30" Single Wall Oven with Steam Cook and WiFi - Stainless Steel
The Samsung Wall Oven has steam cooking so you can bake and roast with professional results. Steam Cook delivers moisture at precise times for a crisp, browned outside, and tender inside. Dual convection circulates air faster for more even and efficient cooking results. The 5.1 cu ft of capacity accommodates a roast, multiple casserole dishes, or several racks of cookies.
 

Hi, has anyone successful connected this oven with Wi-Fi or the SmartThings app? I followed the instructions on the SmartThings app but failed to connect. Wondering how to initialize the Wi-Fi configuration on this oven.

Hello,

Thank you for reaching out. I understand you're having an issue connecting your over with the Wi-Fi or the SmartThings app. I do apologize for the inconvenience this has caused you. We are here to help.

To help you with this, I am providing this link
https://www.samsung.com/us/support/troubleshooting/TSG01003481/ to guide you if you cannot connect to SmartThings.

You may also check this link https://www.samsung.com/us/support/answer/ANS00088902/ as it has step-by-step instructions on how to use SmartThings Cooking.

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Your reference number is 1144212670.

-Noraina
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with Food Showcase - Black Stainless Steel
A counter depth refrigerator that is beautifully designed, with a modern dispenser, polished door, and sleek handles. The Food Showcase Door provides quick access to on-the-go items.
 

Water is forming on the right side of my flexdrawer..I need help because I don't know why this keeps happening

Hi Mangledme.

Samsung - 22.4 cu. ft. 4-Door French Door Counter Depth Refrigerator with Food Showcase water forming on the drawer. Regarding your concern water forming can cause if your refrigerator is not properly leveled. I recommend you check this link for further assistance.

Water leaks in a Samsung refrigerator. Please choose leaks from the dispenser, under the drawers, under the fridge, or other areas

https://www.samsung.com/us/support/troubleshooting/TSG01001852/

Also here is a video on how to help you prevent and stop water leaks from your refrigerator.

How to prevent and stop water leaks from your refrigerator | Samsung US

https://www.youtube.com/watch?v=uU6XADBosVo


Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144210953

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 65&quot; Class Q80A Series QLED 4K UHD Smart Tizen TV (2021)
Samsung - 65" Class Q80A Series QLED 4K UHD Smart Tizen TV (2021)
Nothing will get by you with the precise visible details, even in the darkest scenes, and sound that moves around you.
 

What does QLED mean?

Wes - A QLED TV is a Quantum Dot-based TV. QLED TVs use Quantum Dots which are inorganic, durable, stable and allow for excellent color and brightness. ^Gina
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Samsung - 5.8 Cu. Ft. Self-Cleaning Slide-In Gas Convection Range - Stainless Steel
Create new recipes every day. This spacious Samsung range is equipped with all the tools you need to expand your culinary skills. The Guiding Light controls, reversible cast iron griddle, custom wok grate, and more, will help you bring variety to every mealtime.
 

What is the electrical requirements

Hello,

Thank you for reaching out and letting us know your inquiry about the electrical requirements of this Samsung range. We understand that this is essential for you, and we're here to help.

As per checking, you should use a dedicated 120-volt, 60-Hz, 20-amp, AC, fused electrical circuit for this range. A time-delay fuse or circuit breaker is recommended. Do not plug more than one appliance into this circuit.

For reference, you may refer to the link below for additional information about electrical and grounding safety, which you may check anytime. See pages 9-11.
https://downloadcenter.samsung.com/content/UM/202103/20210308174059918/NX58H9500WS_DG68-00566A-14_EN.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144210289

-Angelica
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Samsung - 25.5 Cu. Ft. French Door Refrigerator with Internal Water Dispenser - Stainless Steel
Add this sleek and spacious Samsung 25.5 cu. ft. french door refrigerator to your busy household. Control the settings exactly how you want in order to freeze and chill food fast. Plus, you'll have plenty of ways to organize ingredients, making it easier for everyone to grab and go. Get great-tasting, filtered water directly from your refrigerator. Spend less time and money buying bottled water.
 

Samsung's website says this refrigerator has 10 year warranty on the compressor but best buy website doesn't. Which is correct?

Hello, ness,

Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about the warranty of one of our Samsung refrigerators. We understand that warranty information is essential for you. We're here to help.

As per checking, warranty coverage is:
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part
Five (5) years Labor on Digital Inverter Compressor Only.

For reference, attached is a link to the product's user manual, where you can find additional warranty information. See pages 25-26.
https://downloadcenter.samsung.com/content/UM/201904/20190418150942025/DA68-02601B-14_181008.pdf

For other concerns, do not hesitate to reach out via our Support Channels below:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

Thank you, and stay safe!

Your Reference Ticket Number: 1144210030

-Angelica
4 years, 5 months ago
by
Posted by: 
Samsung
 
 Samsung - Jet 70 Pet Cordless Stick Vacuum with Lightweight Design - Airborne with Violet Filter
Samsung - Jet 70 Pet Cordless Stick Vacuum with Lightweight Design - Airborne with Violet Filter
The Samsung Jet~ 70 Pet Cordless Stick Vacuum features a lightweight and maneuverable design plus a removable battery that can be easily swapped* for a spare extended cleaning time up to 40 minutes. Compatible with Samsung Clean Station~ for mess-free, automatic emptying of the hygienic dust bin.
 

We purchased this vacuum last Sunday. It would only stay charged 10 minutes. We returned it and got a new one. Same thing- charged battery lasts 10 minutes.

Hi Ctram,

Thank you for reaching out and we do apologize for the issue you are having with your Samsung - Jet™ 70 Pet Cordless Stick Vacuum with Lightweight Design - Airborne with Violet Filter.
That would only stay charged 10 minutes.
The charging process for your vacuum is pretty self-explanatory. Power at one end gets stored in the battery of your vacuum so it can operate without a power cord trailing behind it. If your vacuum does not charge, the most common reason is that it is not connected properly.

To assist you with your concern here are some links that might be helpful with your issue.

https://www.samsung.com/us/support/troubleshooting/TSG01003070/
https://www.samsung.com/us/support/answer/ANS00085625/

We hope we provided you with enough solutions for your concern in case it won't work, you may reach us via the following option.

Reference number: 1144209987


1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

Thank you for choosing Samsung.

^Ross
4 years, 5 months ago
by
Posted by: 
Samsung
 
This Samsung Gas Cooktop offers a full range of burners for all of your cooking needs. Its 22K BTU true dual-power burner with two heat options quickly boils water or maintains a simmer. Use the griddle to cook breakfast foods, grill sandwiches or saut~ vegetables. Easily accommodate a round bottom wok on the custom wok grate. Blue LED illuminated knobs visually let you know your cooktop is on even at a distance.
 

can the wifi tap at the top of the cooktop be removed? Don't need the wifi and the tab will get in the way of the down draft.

Hi MDurham,

Thank you for reaching out about removing the Wi-Fi at the top of your cooktop. Yes, it is removable.

You can check this link and use it as a guide to removing the Wi-Fi.

Here's the link: http://publish.samsungsimulator.com/simulator/d5ebc4ac-4769-439f-957f-438049e98ae4/#!topic/operations/turn_on_off_smart_connect.

Thank you for choosing Samsung, and have a great day!

Ticket number: 1144209380

^Rainly
4 years, 5 months ago
by
Posted by: 
Samsung
 
Elevate the look of your kitchen with Samsung~s Smart Freestanding Gas Range. Upgraded technology makes cooking simple and fun.
 

HOW IS IT VENTED?

Hi SAMBA.

Thank you for reaching out regarding your Samsung - 6.0 cu. ft. Freestanding Gas Range with WiFi, No-Preheat Air Fry & Convection vent. Regarding your concern, the vent is located under the oven
Control panel. I will be sharing with you, your user manual for further assistance. Please go to page 16.

https://downloadcenter.samsung.com/content/UM/202105/20210525183240510/NX60A6711SS_AA_DG68-01338A-02_EN-MES-CFR_210511.pdf


Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us


Thank you for being a valued customer of Samsung. Have a great day.

Reference Ticket Number: 1144209889

^Camille
4 years, 5 months ago
by
Posted by: 
Samsung